Webex

Webex Agent Personal Greeting Files API

The Agent Personal Greeting Files API from Webex — 6 operation(s) for agent personal greeting files.

Documentation GitHub OpenAPI

Business capability

Contact Centre Operations Management BC-430.30

Operations 13

POST /organization/{orgid}/agent-personal-greeting Create a new Greeting File #

POST /organization/{orgid}/agent-personal-greeting/delete-reference Delete references of an agent from greeting files #

GET /organization/{orgid}/agent-personal-greeting/{id} Get specific Greeting File by ID #

PUT /organization/{orgid}/agent-personal-greeting/{id} Update specific Greeting File by ID #

DELETE /organization/{orgid}/agent-personal-greeting/{id} Delete specific Greeting File by ID #

PATCH /organization/{orgid}/agent-personal-greeting/{id} Partially update Greeting File by ID #

GET /organization/{orgid}/v2/agent-personal-greeting List Greeting Files #

POST /organization/{orgid}/v2/agent-personal-greeting Create a new Greeting File #

GET /organization/{orgid}/v2/agent-personal-greeting/{id} Get specific Greeting File by ID #

PUT /organization/{orgid}/v2/agent-personal-greeting/{id} Update specific Greeting File by ID #

DELETE /organization/{orgid}/v2/agent-personal-greeting/{id} Delete specific Greeting File by ID #

PATCH /organization/{orgid}/v2/agent-personal-greeting/{id} Partially update Greeting File by ID #

GET /organization/{orgid}/v3/agent-personal-greeting List Greeting Files #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Webex Contact Center Agent Personal Greeting Files API
  version: 1.0.0
  description: The Webex Contact Center APIs allow developers to deeply integrate, configure, and manage cloud-based contact center solutions.
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-contact-center.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-contact-center.json
tags:


# --- truncated at 32 KB (80 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-agent-personal-greeting-files-api-openapi.yml

Webex Agent Personal Greeting Files API

Operations 13

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OpenAPI Specification