Wazo Transfers API

The transfers API from Wazo — 6 operation(s) for transfers.

Operations 8

POST /transfers Initiate a transfer
GET /transfers/{transfer_id} Get details of a transfer
DELETE /transfers/{transfer_id} Cancel a transfer
PUT /transfers/{transfer_id}/complete Complete a transfer
GET /users/me/transfers Get the transfers of the authenticated user
POST /users/me/transfers Initiate a transfer from the authenticated user
DELETE /users/me/transfers/{transfer_id} Cancel a transfer
PUT /users/me/transfers/{transfer_id}/complete Complete a transfer

Documentation

Specifications

Other Resources

🔗
Console
https://api.wazo.io/documentation/console/authentication/
🔗
SourceCode
https://github.com/wazo-platform/wazo-auth
🔗
ChangeLog
https://github.com/wazo-platform/wazo-auth/blob/master/CHANGELOG.md
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/conventions/wazo-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/errors/wazo-problem-types.yml
🔗
Console
https://api.wazo.io/documentation/console/configuration/
🔗
SourceCode
https://github.com/wazo-platform/wazo-confd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-confd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/application/
🔗
SourceCode
https://github.com/wazo-platform/wazo-calld
🔗
ChangeLog
https://github.com/wazo-platform/wazo-calld/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/cdr/
🔗
SourceCode
https://github.com/wazo-platform/wazo-call-logd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-call-logd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/contact/
🔗
SourceCode
https://github.com/wazo-platform/wazo-dird
🔗
ChangeLog
https://github.com/wazo-platform/wazo-dird/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/webhook/
🔗
SourceCode
https://github.com/wazo-platform/wazo-webhookd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-webhookd/blob/master/CHANGELOG.md
🔗
Webhooks
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/asyncapi/wazo-events-webhooks.yml
🔗
Console
https://api.wazo.io/documentation/console/plugins/
🔗
SourceCode
https://github.com/wazo-platform/wazo-plugind
🔗
ChangeLog
https://github.com/wazo-platform/wazo-plugind/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/agent/
🔗
SourceCode
https://github.com/wazo-platform/wazo-agentd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-agentd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/chat/
🔗
SourceCode
https://github.com/wazo-platform/wazo-chatd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-chatd/blob/master/CHANGELOG.md
🔗
SourceCode
https://github.com/wazo-platform/wazo-phoned
🔗
ChangeLog
https://github.com/wazo-platform/wazo-phoned/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/setup/
🔗
SourceCode
https://github.com/wazo-platform/wazo-setupd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-setupd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/amid/
🔗
SourceCode
https://github.com/wazo-platform/wazo-amid
🔗
ChangeLog
https://github.com/wazo-platform/wazo-amid/blob/master/CHANGELOG.md

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OpenAPI Specification

wazo-transfers-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: wazo-calld Transfers API
  description: Control your calls from a REST API
  version: 1.0.0
  contact:
    name: Wazo Dev Team
    url: https://wazo-platform.org/
    email: dev@wazo.community
  x-logo:
    url: https://wazo-platform.org/images/logo-black.svg
    backgroundColor: '#FAFAFA'
    altText: Wazo Logo
servers:
- url: /1.0
security:
- wazo_auth_token: []
tags:
- name: transfers
paths:
  /transfers:
    post:
      summary: Initiate a transfer
      description: '**Required ACL:** `calld.transfers.create`


        The only way to cancel the transfer from the initiator is to use `DELETE /transfers/<id>` (i.e. sending DTMF `*0` will not work).'
      tags:
      - transfers
      responses:
        '201':
          description: The transfer being created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Transfer'
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '409':
          description: A similar transfer (same initiator) is still in progress.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/TransferRequest'
        description: Parameters of the transfer
        required: true
  /transfers/{transfer_id}:
    get:
      summary: Get details of a transfer
      description: '**Required ACL:** `calld.transfers.{transfer_id}.read`'
      parameters:
      - $ref: '#/components/parameters/TransferID'
      tags:
      - transfers
      responses:
        '200':
          description: The details of the transfer
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Transfer'
        '404':
          $ref: '#/components/responses/NoSuchTransfer'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    delete:
      summary: Cancel a transfer
      description: '**Required ACL:** `calld.transfers.{transfer_id}.delete`'
      parameters:
      - $ref: '#/components/parameters/TransferID'
      tags:
      - transfers
      responses:
        '204':
          description: Transfer cancelled
        '404':
          $ref: '#/components/responses/NoSuchTransfer'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
  /transfers/{transfer_id}/complete:
    put:
      summary: Complete a transfer
      description: '**Required ACL:** `calld.transfers.{transfer_id}.complete.update`'
      parameters:
      - $ref: '#/components/parameters/TransferID'
      tags:
      - transfers
      responses:
        '204':
          description: The transfer was completed
        '404':
          $ref: '#/components/responses/NoSuchTransfer'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
  /users/me/transfers:
    get:
      summary: Get the transfers of the authenticated user
      description: '**Required ACL:** `calld.users.me.transfers.read`'
      tags:
      - transfers
      responses:
        '200':
          description: The list of transfers
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TransferList'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    post:
      summary: Initiate a transfer from the authenticated user
      description: '**Required ACL:** `calld.users.me.transfers.create`'
      tags:
      - transfers
      responses:
        '201':
          description: The transfer being created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Transfer'
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '403':
          description: The authenticated user tried to transfer a call owned by someone else
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '409':
          description: The server could not determine which Call to use as transferred or initiator, usually because too many Calls are eligible
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UserTransferRequest'
        description: Parameters of the transfer
        required: true
  /users/me/transfers/{transfer_id}:
    delete:
      summary: Cancel a transfer
      description: '**Required ACL:** `calld.users.me.transfers.{transfer_id}.delete`'
      parameters:
      - $ref: '#/components/parameters/TransferID'
      tags:
      - transfers
      responses:
        '204':
          description: Transfer cancelled
        '403':
          description: The authenticated user tried to cancel a transfer owned by someone else
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          $ref: '#/components/responses/NoSuchTransfer'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
  /users/me/transfers/{transfer_id}/complete:
    put:
      summary: Complete a transfer
      description: '**Required ACL:** `calld.users.me.transfers.{transfer_id}.complete.update`'
      parameters:
      - $ref: '#/components/parameters/TransferID'
      tags:
      - transfers
      responses:
        '204':
          description: The transfer was completed
        '403':
          description: The authenticated user tried to complete a transfer owned by someone else
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          $ref: '#/components/responses/NoSuchTransfer'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
components:
  responses:
    NoSuchTransfer:
      description: The specified transfer does not exist
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    AnotherServiceUnavailable:
      description: Another service is unavailable (e.g. wazo-auth, wazo-confd, Asterisk, ...)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    InvalidRequest:
      description: Invalid request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    TransferList:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/Transfer'
    TransferFlow:
      description: Behavior of the transfer. `attended` allows the initiator to talk to the recipient. `blind` does not.
      type: string
      default: attended
      enum:
      - attended
      - blind
    TransferRequest:
      type: object
      properties:
        transferred_call:
          description: Call ID of the call being transferred to someone else
          type: string
        initiator_call:
          description: Call ID of the transfer initiator
          type: string
        context:
          description: Context of the recipient of the transfer
          type: string
        exten:
          description: Extension of the recipient of the transfer
          type: string
        flow:
          $ref: '#/components/schemas/TransferFlow'
        variables:
          description: Channel variables to set on the recipient call
          type: object
        timeout:
          $ref: '#/components/schemas/TransferTimeout'
      required:
      - transferred_call
      - initiator_call
      - context
      - exten
    Transfer:
      type: object
      properties:
        id:
          description: Unique identifier of the transfer
          type: string
        initiator_uuid:
          description: UUID of the user who initiated the transfer
          type: string
        initiator_tenant_uuid:
          description: Tenant UUID of the user who initiated the transfer
          type: string
        transferred_call:
          description: Call ID of the call being transferred to someone else
          type: string
        initiator_call:
          description: Call ID of the transfer initiator
          type: string
        recipient_call:
          description: Call ID of the recipient of the transfer. May be null when the transfer is 'starting'.
          type: string
        status:
          description: The current step of the transfer
          type: string
          enum:
          - abandoned
          - answered
          - blind_transferred
          - ready
          - ringback
          - starting
        flow:
          description: The behavior of the transfer
          type: string
          default: attended
          enum:
          - attended
          - blind
    UserTransferRequest:
      type: object
      properties:
        initiator_call:
          description: Call ID of the transfer initiator. This call must be owned by the authenticated user.
          type: string
        exten:
          description: Extension of the recipient of the transfer
          type: string
        flow:
          $ref: '#/components/schemas/TransferFlow'
        timeout:
          $ref: '#/components/schemas/TransferTimeout'
      required:
      - initiator_call
      - exten
    Error:
      title: Error
      description: Error message for the client
      properties:
        message:
          description: Human readable explanation of the error
          type: string
        error_id:
          description: Identifier of the type of error. It is more precise than the HTTP status code.
          type: string
        details:
          description: Additional information about the error. The keys are specific to each error.
          type: object
        timestamp:
          description: Time when the error occured
          type: number
          format: timestamp
    TransferTimeout:
      description: Maximum ringing time before cancelling the transfer (in seconds). Default (or null) is an unlimited ring time.
      type: integer
  parameters:
    TransferID:
      name: transfer_id
      in: path
      description: Unique identifier of the transfer
      required: true
      schema:
        type: string
  securitySchemes:
    wazo_auth_token:
      type: apiKey
      name: X-Auth-Token
      in: header
x-xivo-port: 9500
x-xivo-name: calld
x-apievangelist-source:
  harvested_from: https://github.com/wazo-platform/wazo-calld
  assembly: base plugin api.yml deep-merged with all plugin api.yml fragments, reproducing what the running service serves at /api/calld/1.0/api/api.yml (see wazo_calld/plugins/api/http.py — xivo.chain_map.ChainMap)
  spec_version: Swagger 2.0 (as published by Wazo)
  harvested: '2026-08-17'