Wazo Switchboards API

The switchboards API from Wazo — 9 operation(s) for switchboards.

Operations 13

GET /switchboards/{switchboard_uuid}/calls/queued List calls queued in the switchboard
PUT /switchboards/{switchboard_uuid}/calls/queued/{call_id}/answer Answer the specified queued call
GET /switchboards/{switchboard_uuid}/calls/held List calls held in the switchboard
PUT /switchboards/{switchboard_uuid}/calls/held/{call_id} Put the specified call on hold in the switchboard
PUT /switchboards/{switchboard_uuid}/calls/held/{call_id}/answer Answer the specified held call
GET /switchboards List switchboards
POST /switchboards Create a switchboard
GET /switchboards/{switchboard_uuid} Get a switchboard
PUT /switchboards/{switchboard_uuid} Update a switchboard
DELETE /switchboards/{switchboard_uuid} Delete a switchboard
GET /switchboards/{switchboard_uuid}/fallbacks List all fallbacks for switchboard #
PUT /switchboards/{switchboard_uuid}/fallbacks Update switchboard's fallbacks #
PUT /switchboards/{switchboard_uuid}/members/users Update switchboard and members #

Documentation

Specifications

Other Resources

🔗
Console
https://api.wazo.io/documentation/console/authentication/
🔗
SourceCode
https://github.com/wazo-platform/wazo-auth
🔗
ChangeLog
https://github.com/wazo-platform/wazo-auth/blob/master/CHANGELOG.md
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/conventions/wazo-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/errors/wazo-problem-types.yml
🔗
Console
https://api.wazo.io/documentation/console/configuration/
🔗
SourceCode
https://github.com/wazo-platform/wazo-confd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-confd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/application/
🔗
SourceCode
https://github.com/wazo-platform/wazo-calld
🔗
ChangeLog
https://github.com/wazo-platform/wazo-calld/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/cdr/
🔗
SourceCode
https://github.com/wazo-platform/wazo-call-logd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-call-logd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/contact/
🔗
SourceCode
https://github.com/wazo-platform/wazo-dird
🔗
ChangeLog
https://github.com/wazo-platform/wazo-dird/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/webhook/
🔗
SourceCode
https://github.com/wazo-platform/wazo-webhookd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-webhookd/blob/master/CHANGELOG.md
🔗
Webhooks
https://raw.githubusercontent.com/api-evangelist/wazo/refs/heads/main/asyncapi/wazo-events-webhooks.yml
🔗
Console
https://api.wazo.io/documentation/console/plugins/
🔗
SourceCode
https://github.com/wazo-platform/wazo-plugind
🔗
ChangeLog
https://github.com/wazo-platform/wazo-plugind/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/agent/
🔗
SourceCode
https://github.com/wazo-platform/wazo-agentd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-agentd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/chat/
🔗
SourceCode
https://github.com/wazo-platform/wazo-chatd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-chatd/blob/master/CHANGELOG.md
🔗
SourceCode
https://github.com/wazo-platform/wazo-phoned
🔗
ChangeLog
https://github.com/wazo-platform/wazo-phoned/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/setup/
🔗
SourceCode
https://github.com/wazo-platform/wazo-setupd
🔗
ChangeLog
https://github.com/wazo-platform/wazo-setupd/blob/master/CHANGELOG.md
🔗
Console
https://api.wazo.io/documentation/console/amid/
🔗
SourceCode
https://github.com/wazo-platform/wazo-amid
🔗
ChangeLog
https://github.com/wazo-platform/wazo-amid/blob/master/CHANGELOG.md

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OpenAPI Specification

wazo-switchboards-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Wazo Switchboards API
  contact:
    name: Wazo Dev Team
    url: https://wazo-platform.org/
    email: dev@wazo.community
  x-logo:
    url: https://wazo-platform.org/images/logo-black.svg
    backgroundColor: '#FAFAFA'
    altText: Wazo Logo
  version: '1.0'
  description: 'Operations tagged switchboards across 2 of this provider''s published API definitions: wazo-calld-api-openapi.yml, wazo-confd-api-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: /1.0
- url: /1.1
security:
- wazo_auth_token: []
tags:
- name: switchboards
paths:
  /switchboards/{switchboard_uuid}/calls/queued:
    get:
      summary: List calls queued in the switchboard
      description: " **Required ACL:** `calld.switchboards.{switchboard_uuid}.calls.queued.read`\n\n **Warning:** This endpoint is still in development and may change in the future."
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/TenantUUID'
      - $ref: '#/components/parameters/SwitchboardUUID'
      responses:
        '200':
          description: List of calls
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SwitchboardQueuedCalls'
        '404':
          $ref: '#/components/responses/NoSuchSwitchboard'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    servers:
    - url: /1.0
  /switchboards/{switchboard_uuid}/calls/queued/{call_id}/answer:
    put:
      summary: Answer the specified queued call
      description: " **Required ACL:** `calld.switchboards.{switchboard_uuid}.calls.queued.{call_id}.answer.update`\n\n **Warning:** This endpoint is still in development and may change in the future."
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/TenantUUID'
      - $ref: '#/components/parameters/SwitchboardUUID'
      - $ref: '#/components/parameters/CallID'
      - $ref: '#/components/parameters/LineID'
      responses:
        '200':
          description: Answerer was correctly originated
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallID'
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '404':
          $ref: '#/components/responses/NoSuchSwitchboard'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    servers:
    - url: /1.0
  /switchboards/{switchboard_uuid}/calls/held:
    get:
      summary: List calls held in the switchboard
      description: " **Required ACL:** `calld.switchboards.{switchboard_uuid}.calls.held.read`\n\n **Warning:** This endpoint is still in development and may change in the future."
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/TenantUUID'
      - $ref: '#/components/parameters/SwitchboardUUID'
      responses:
        '200':
          description: List of calls
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SwitchboardHeldCalls'
        '404':
          $ref: '#/components/responses/NoSuchSwitchboard'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    servers:
    - url: /1.0
  /switchboards/{switchboard_uuid}/calls/held/{call_id}:
    put:
      summary: Put the specified call on hold in the switchboard
      description: " **Required ACL:** `calld.switchboards.{switchboard_uuid}.calls.held.{call_id}.update`\n\n **Warning:** This endpoint is still in development and may change in the future.\n\n This action will also hangup the previous call talking to the held call, if there was any."
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/TenantUUID'
      - $ref: '#/components/parameters/SwitchboardUUID'
      - $ref: '#/components/parameters/CallID'
      responses:
        '204':
          description: Call was held correctly
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '404':
          $ref: '#/components/responses/NoSuchSwitchboard'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    servers:
    - url: /1.0
  /switchboards/{switchboard_uuid}/calls/held/{call_id}/answer:
    put:
      summary: Answer the specified held call
      description: " **Required ACL:** `calld.switchboards.{switchboard_uuid}.calls.held.{call_id}.answer.update`\n\n **Warning:** This endpoint is still in development and may change in the future."
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/TenantUUID'
      - $ref: '#/components/parameters/SwitchboardUUID'
      - $ref: '#/components/parameters/CallID'
      - $ref: '#/components/parameters/LineID'
      responses:
        '200':
          description: Answerer was correctly originated
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallID'
        '400':
          $ref: '#/components/responses/InvalidRequest'
        '404':
          $ref: '#/components/responses/NoSuchSwitchboard'
        '503':
          $ref: '#/components/responses/AnotherServiceUnavailable'
    servers:
    - url: /1.0
  /switchboards:
    get:
      summary: List switchboards
      description: '**Required ACL:** `confd.switchboards.read`'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/recurse'
      - $ref: '#/components/parameters/order'
      - $ref: '#/components/parameters/direction'
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/offset'
      - $ref: '#/components/parameters/search'
      responses:
        '200':
          description: List of switchboards
          content:
            application/json:
              schema:
                type: object
                properties:
                  items:
                    type: array
                    items:
                      $ref: '#/components/schemas/Switchboard'
    post:
      summary: Create a switchboard
      description: '**Required ACL:** `confd.switchboards.create`'
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      tags:
      - switchboards
      responses:
        '201':
          description: The switchboard has been created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Switchboard'
        '400':
          $ref: '#/components/responses/CreateError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Switchboard'
        description: Switchboard parameters
        required: true
    servers:
    - url: /1.1
  /switchboards/{switchboard_uuid}:
    get:
      summary: Get a switchboard
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.read`'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '200':
          description: Switchboard
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Switchboard'
        '404':
          $ref: '#/components/responses/NotFoundError'
    put:
      summary: Update a switchboard
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.update`'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '204':
          $ref: '#/components/responses/ResourceUpdated'
        '400':
          $ref: '#/components/responses/UpdateError'
        '404':
          $ref: '#/components/responses/NotFoundError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Switchboard'
        required: true
    delete:
      summary: Delete a switchboard
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.delete`'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '204':
          $ref: '#/components/responses/ResourceDeleted'
        '404':
          $ref: '#/components/responses/NotFoundError'
    servers:
    - url: /1.1
  /switchboards/{switchboard_uuid}/fallbacks:
    get:
      operationId: get_switchboard_fallback
      summary: List all fallbacks for switchboard
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.fallbacks.read`'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '200':
          description: Fallbacks for switchboard
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/SwitchboardFallbacks'
    put:
      operationId: update_switchboard_fallback
      summary: Update switchboard's fallbacks
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.fallbacks.update`


        **WARNING** This endpoint delete all fields that are not defined.'
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '204':
          description: Switchboard's fallbacks updated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SwitchboardFallbacks'
        description: Fallbacks for switchboard
    servers:
    - url: /1.1
  /switchboards/{switchboard_uuid}/members/users:
    put:
      operationId: update_switchboard_member_users
      summary: Update switchboard and members
      description: '**Required ACL:** `confd.switchboards.{switchboard_uuid}.members.users.update`


        **WARNING**

        This endpoint removes all members which are not defined.

        '
      tags:
      - switchboards
      parameters:
      - $ref: '#/components/parameters/switchboard_uuid'
      responses:
        '204':
          description: Switchboard and users have been associated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/UsersUuid'
        description: Users to associate with the switchboard
        required: true
    servers:
    - url: /1.1
components:
  parameters:
    TenantUUID:
      name: Wazo-Tenant
      in: header
      description: The tenant's UUID, defining the ownership of a given resource.
      required: false
      schema:
        type: string
    LineID:
      name: line_id
      in: query
      description: ID of the line of the user used to make the call. Default is the main line of the user.
      schema:
        type: integer
    SwitchboardUUID:
      name: switchboard_uuid
      in: path
      description: Unique identifier of the switchboard
      required: true
      schema:
        type: string
    CallID:
      name: call_id
      in: path
      description: ID of the call
      required: true
      schema:
        type: string
    tenantuuid:
      name: Wazo-Tenant
      in: header
      description: The tenant's UUID, defining the ownership of a given resource.
      required: false
      schema:
        type: string
    offset:
      required: false
      name: offset
      in: query
      description: Number of items to skip over in the list. Useful for pagination.
      schema:
        type: integer
    order:
      required: false
      name: order
      in: query
      description: Name of the field to use for sorting the list of items returned.
      schema:
        type: string
    direction:
      required: false
      name: direction
      in: query
      description: Sort list of items in 'asc' (ascending) or 'desc' (descending) order
      schema:
        type: string
        enum:
        - asc
        - desc
    recurse:
      name: recurse
      in: query
      description: Should the query include sub-tenants
      required: false
      schema:
        type: boolean
        default: false
    search:
      required: false
      name: search
      in: query
      description: Search term for filtering a list of items. Only items with a field containing the search term will be returned.
      schema:
        type: string
    switchboard_uuid:
      name: switchboard_uuid
      in: path
      required: true
      schema:
        type: string
    limit:
      required: false
      name: limit
      in: query
      description: Maximum number of items to return in the list
      schema:
        type: integer
  schemas:
    CallID:
      type: object
      properties:
        call_id:
          type: string
    SwitchboardHeldCalls:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/SwitchboardHeldCall'
    SwitchboardQueuedCall:
      type: object
      properties:
        id:
          type: string
        caller_id_name:
          type: string
        caller_id_number:
          type: string
    SwitchboardHeldCall:
      type: object
      properties:
        id:
          type: string
        caller_id_name:
          type: string
        caller_id_number:
          type: string
    Error:
      title: Error
      description: Error message for the client
      properties:
        message:
          description: Human readable explanation of the error
          type: string
        error_id:
          description: Identifier of the type of error. It is more precise than the HTTP status code.
          type: string
        details:
          description: Additional information about the error. The keys are specific to each error.
          type: object
        timestamp:
          description: Time when the error occured
          type: number
          format: timestamp
    SwitchboardQueuedCalls:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/SwitchboardQueuedCall'
    SwitchboardRelationMemberUsers:
      properties:
        users:
          type: array
          readOnly: true
          items:
            $ref: '#/components/schemas/UserRelationBase'
    SwitchboardRelationIncalls:
      properties:
        incalls:
          type: array
          readOnly: true
          items:
            $ref: '#/components/schemas/SwitchboardRelationIncall'
    SwitchboardRelationIncall:
      allOf:
      - $ref: '#/components/schemas/IncallRelationBase'
      - $ref: '#/components/schemas/IncallRelationExtensions'
    DestinationApplicationDISA:
      title: DestinationApplicationDISA
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'disa'
          context:
            type: integer
            description: The context of the application
          pin:
            type: string
            description: the pin of the application
        required:
        - application
        - context
    DestinationApplicationDirectory:
      title: DestinationApplicationDirectory
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'directory'
          context:
            type: integer
            description: The context of the application
        required:
        - application
        - context
    DestinationUser:
      title: DestinationUser
      properties:
        type:
          type: string
          description: MUST be 'user'
        user_id:
          type: integer
          description: The id of the user
        ring_time:
          type: number
          format: float
        moh_uuid:
          type: string
          description: The UUID of the music on hold to use instead of a ringback tone.
      required:
      - type
      - user_id
    DestinationOutcall:
      title: DestinationOutcall
      properties:
        type:
          type: string
          description: MUST be 'outcall'
        exten:
          type: string
        outcall_id:
          type: integer
          description: The id of the outcall
      required:
      - type
      - exten
      - outcall_id
    DestinationHangup:
      title: DestinationHangup
      properties:
        type:
          type: string
          description: MUST be 'hangup'
      required:
      - type
    DestinationQueue:
      title: DestinationQueue
      properties:
        type:
          type: string
          description: MUST be 'queue'
        queue_id:
          type: integer
          description: The id of the queue
        ring_time:
          type: number
          format: float
        skill_rule_id:
          type: integer
          description: The id of the skill rule
        skill_rule_variables:
          type: object
          description: key-value where key represents the variable of the skill rule and value represents a value
      required:
      - type
      - queue_id
    DestinationConference:
      title: DestinationConference
      properties:
        type:
          type: string
          description: MUST be 'conference'
        conference_id:
          type: integer
          description: The id of the conference
      required:
      - type
      - conference_id
    DestinationGroup:
      title: DestinationGroup
      properties:
        type:
          type: string
          description: MUST be 'group'
        group_id:
          type: integer
          description: The id of the group
        ring_time:
          type: number
          format: float
      required:
      - type
      - group_id
    DestinationHangupNormal:
      title: DestinationHangupNormal
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'normal'
      required:
      - cause
    DestinationApplicationVoicemail:
      title: DestinationApplicationVoicemail
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'voicemail'
          context:
            type: integer
            description: The context of the application
        required:
        - application
        - context
    SwitchboardRelationMembers:
      properties:
        members:
          readOnly: true
          $ref: '#/components/schemas/SwitchboardRelationMemberUsers'
    UserUuid:
      properties:
        uuid:
          type: string
    DestinationHangupBusy:
      title: DestinationHangupBusy
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'busy'
          timeout:
            type: integer
            description: The timeout of the hangup
      required:
      - cause
    DestinationHangupCause:
      title: DestinationHangupCause
      properties:
        busy:
          $ref: '#/components/schemas/DestinationHangupBusy'
        congestion:
          $ref: '#/components/schemas/DestinationHangupCongestion'
        normal:
          $ref: '#/components/schemas/DestinationHangupNormal'
    Switchboard:
      type: object
      allOf:
      - properties:
          uuid:
            type: string
            readOnly: true
          tenant_uuid:
            type: string
            description: The UUID of the tenant
            readOnly: true
          name:
            type: string
          timeout:
            type: integer
            description: Maximum time allowed for a call to be queued. When the timeout expires, the call is redirected to the no-answer fallback.
          queue_music_on_hold:
            type: string
          waiting_room_music_on_hold:
            type: string
      - $ref: '#/components/schemas/SwitchboardRelationIncalls'
      - $ref: '#/components/schemas/SwitchboardRelationMembers'
      - $ref: '#/components/schemas/SwitchboardRelationFallbacks'
    DestinationApplication:
      title: DestinationApplication
      properties:
        type:
          type: string
          description: MUST be 'application'
      required:
      - type
    DestinationType:
      title: DestinationType
      properties:
        application:
          $ref: '#/components/schemas/DestinationApplicationApplication'
        conference:
          $ref: '#/components/schemas/DestinationConference'
        custom:
          $ref: '#/components/schemas/DestinationCustom'
        extension:
          $ref: '#/components/schemas/DestinationExtension'
        group:
          $ref: '#/components/schemas/DestinationGroup'
        hangup:
          $ref: '#/components/schemas/DestinationHangupCause'
        ivr:
          $ref: '#/components/schemas/DestinationIVR'
        none:
          $ref: '#/components/schemas/DestinationNone'
        outcall:
          $ref: '#/components/schemas/DestinationOutcall'
        queue:
          $ref: '#/components/schemas/DestinationQueue'
        sound:
          $ref: '#/components/schemas/DestinationSound'
        switchboard:
          $ref: '#/components/schemas/DestinationSwitchboard'
        user:
          $ref: '#/components/schemas/DestinationUser'
        voicemail:
          $ref: '#/components/schemas/DestinationVoicemail'
    IncallRelationExtensions:
      properties:
        extensions:
          type: array
          readOnly: true
          items:
            $ref: '#/components/schemas/ExtensionRelationBase'
    DestinationCustom:
      title: DestinationCustom
      properties:
        type:
          type: string
          description: MUST be 'custom'
        command:
          type: string
          description: The command to execute
      required:
      - type
      - command
    DestinationIVR:
      title: DestinationIVR
      properties:
        type:
          type: string
          description: MUST be 'ivr'
        ivr_id:
          type: integer
          description: The id of the IVR
      required:
      - type
      - ivr_id
    ExtensionRelationBase:
      properties:
        id:
          type: integer
          description: Extension ID
          readOnly: true
        context:
          type: string
        exten:
          type: string
    DestinationSound:
      title: DestinationSound
      properties:
        type:
          type: string
          description: MUST be 'sound'
        filename:
          type: string
          description: The filename of the sound. The file MUST be imported by to webi in the playback directory. The extension of file SHOULD be not present.
        skip:
          type: boolean
          description: Do not play this sound if the call is not answered
        no_answer:
          type: boolean
          description: Play this sound without answering the call
      required:
      - type
      - filename
    DestinationHangupCongestion:
      title: DestinationHangupCongestion
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'congestion'
          timeout:
            type: integer
            description: The timeout of the hangup
      required:
      - cause
    DestinationApplicationCustom:
      title: DestinationApplicationCustom
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'custom'
          application_uuid:
            type: string
            description: The UUID of the application.
      required:
      - application
      - application_uuid
    UsersUuid:
      properties:
        users:
          items:
            $ref: '#/components/schemas/UserUuid'
          type: array
    DestinationVoicemail:
      title: DestinationVoicemail
      properties:
        type:
          type: string
          description: MUST be 'voicemail'
        voicemail_id:
          type: integer
          description: The id of the voicemail
        skip_instructions:
          type: boolean
          description: Skip the playback of instructions for leaving a message
        greeting:
          type: string
          enum:
          - busy
          - unavailable
          description: Play the specified greeting
      required:
      - type
      - voicemail_id
    DestinationApplicationApplication:
      title: DestinationApplicationApplication
      properties:
        callback_disa:
          $ref: '#/components/schemas/DestinationApplicationCallbackDISA'
        custom:
          $ref: '#/components/schemas/DestinationApplicationCustom'
        directory:
          $ref: '#/components/schemas/DestinationApplicationDirectory'
        disa:
          $ref: '#/components/schemas/DestinationApplicationDISA'
        fax_to_mail:
          $ref: '#/components/schemas/DestinationApplicationFaxToMail'
        voicemail:
          $ref: '#/components/schemas/DestinationApplicationVoicemail'
    DestinationSwitchboard:
      title: DestinationSwitchboard
      properties:
        type:
          type: string
          description: MUST be 'switchboard'
        switchboard_uuid:
          type: string
          description: The UUID of the switchboard.
      required:
      - type
      - switchboard_uuid
    DestinationApplicationCallbackDISA:
      title: DestinationApplicationCallbackDISA
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'callback_disa'
          context:
            type: integer
            description: The context of the application
          pin:
            type: string
            description: the pin of the application
        required:
        - application
        - context
    SwitchboardRelationFallbacks:
      properties:
        fallbacks:
          readOnly: true
          $ref: '#/components/schemas/SwitchboardFallbacks'
    DestinationApplicationFaxToMail:
      title: DestinationApplicationFaxToMail
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'fax_to_mail'
          email:
            type: string
            description: The email of the application
      required:
      - application
      - email
    IncallRelationBase:
      title: IncallRelation
      properties:
        id:
          type: integer
          readOnly: true
          description: The id of the incoming call
    Error_2:
      type: array
      items:
        type: string
    UserRelationBase:
      properties:
        uuid:
          type: string
          description: User UUID. This ID is globally unique across multiple Wazo instances
          readOnly: true
        firstname:
          type: string
          description: User firstname
        lastname:
          type: string
          description: User lastname
    DestinationNone:
      title: DestinationNone
      properties:
        type:
          type: string
          description: MUST be 'none'
      required:
      - type
    SwitchboardFallbacks:
      properties:
        noanswer_destination:
          description: If a call has not been answered before the switchboard `timeout`, the call will be redirected to this destination.
          $ref: '#/components/schemas/DestinationType'
      example:
        noanswer_destination:
          type: user
          user_id: 1
    DestinationExtension:
      title: DestinationExtension
      properties:
        type:
          type: string
          description: MUST be 'extension'
        exten:
          type: string
        context:
          type: string
          description: Context of the extension
      required:
      - type
      - exten
      - context
  responses:
    AnotherServiceUnavailable:
      description: Another service is unavailable (e.g. wazo-auth, wazo-confd, Asterisk, ...)
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NoSuchSwitchboard:
      description: The specified switchboard does not exist
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    InvalidRequest:
      description: Invalid request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFoundError:
      description: The resource requested was not found on the server
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error_2'
    ResourceDeleted:
      description: Resource was deleted successfully
    CreateError:
      description: An error occurred when creating the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error_2'
    ResourceUpdated:
      description: Resource was updated successfully
    GenericError:
      description: An error occurred during the operation
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error_2'
    UpdateError:
      description: An error occurred when updating the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error_2'
  securitySchemes:
    wazo_auth_token:
      type: apiKey
      name: X-Auth-Token
      in: header
x-refined-from:
- wazo-calld-api-openapi.yml
- wazo-confd-api-openapi.yml
x-xivo-name: agentd
x-xivo-port: 9493
x-apievangelist-source:
  harvested_from: https://github.com/wazo-platform/wazo-agentd
  assembly: base plugin api.yml deep-merged with all plugin api.yml fragments, reproducing what the running service serves at /api/agentd/1.0/api/api.yml (see wazo_agentd/plugins/api/http.py — xivo.chain_map.ChainMap)
  spec_version: Swagger 2.0 (as published by Wazo)
  harvested: '2026-08-17'