Wazo Incalls API

openapi: 3.2.0
info:
  title: wazo-confd Incalls API
  description: Confd exposes an API for managing core resources on a Wazo server such as users, extensions, devices, voicemails, queues, etc.
  version: '1.1'
  license:
    name: GPL v3
    url: http://www.gnu.org/licenses/gpl.txt
  contact:
    name: Wazo Dev Team
    url: https://wazo-platform.org/
    email: dev@wazo.community
  x-logo:
    url: https://wazo-platform.org/images/logo-black.svg
    backgroundColor: '#FAFAFA'
    altText: Wazo Logo
servers:
- url: /1.1
security:
- wazo_auth_token: []
tags:
- name: incalls
paths:
  /incalls:
    get:
      operationId: list_incalls
      summary: List incoming calls
      description: '**Required ACL:** `confd.incalls.read`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/recurse'
      - $ref: '#/components/parameters/order'
      - $ref: '#/components/parameters/direction'
      - $ref: '#/components/parameters/limit'
      - $ref: '#/components/parameters/offset'
      - $ref: '#/components/parameters/search'
      - $ref: '#/components/parameters/userid'
      responses:
        '200':
          description: Incoming calls list
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/IncallItems'
    post:
      operationId: create_incall
      summary: Create incoming call
      description: '**Required ACL:** `confd.incalls.create`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      responses:
        '201':
          description: Incoming call created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Incall'
        '400':
          $ref: '#/components/responses/CreateError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Incall'
        description: Incoming call to create
        required: true
  /incalls/{incall_id}:
    get:
      operationId: get_incall
      summary: Get incoming call
      description: '**Required ACL:** `confd.incalls.{incall_id}.read`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/incallid'
      responses:
        '200':
          description: Incoming call
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Incall'
        '404':
          $ref: '#/components/responses/NotFoundError'
    put:
      operationId: update_incall
      summary: Update incoming call
      description: '**Required ACL:** `confd.incalls.{incall_id}.update`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/incallid'
      responses:
        '204':
          $ref: '#/components/responses/ResourceUpdated'
        '400':
          $ref: '#/components/responses/UpdateError'
        '404':
          $ref: '#/components/responses/NotFoundError'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Incall'
        required: true
    delete:
      operationId: delete_incall
      summary: Delete incoming call
      description: '**Required ACL:** `confd.incalls.{incall_id}.delete`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/incallid'
      responses:
        '204':
          $ref: '#/components/responses/ResourceDeleted'
        '400':
          $ref: '#/components/responses/DeleteError'
        '404':
          $ref: '#/components/responses/NotFoundError'
  /incalls/{incall_id}/extensions/{extension_id}:
    put:
      operationId: associate_incall_extension
      summary: Associate incall and extension
      description: '**Required ACL:** `confd.incalls.{incall_id}.extensions.{extension_id}.update`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/incallid'
      - $ref: '#/components/parameters/extensionid'
      responses:
        '204':
          description: Incall and Extension associated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
    delete:
      operationId: dissociate_incall_extension
      summary: Dissociate incall and extension
      description: '**Required ACL:** `confd.incalls.{incall_id}.extensions.{extension_id}.delete`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/incallid'
      - $ref: '#/components/parameters/extensionid'
      responses:
        '204':
          description: Incall and Extension dissociated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
  /incalls/{incall_id}/schedules/{schedule_id}:
    put:
      operationId: associate_incall_schedule
      summary: Associate incall and schedule
      description: '**Required ACL:** `confd.incalls.{incall_id}.schedules.{schedule_id}.update`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/incallid'
      - $ref: '#/components/parameters/scheduleid'
      responses:
        '204':
          description: Incall and Schedule associated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
    delete:
      operationId: dissociate_incall_schedule
      summary: Dissociate incall and schedule
      description: '**Required ACL:** `confd.incalls.{incall_id}.schedules.{schedule_id}.delete`'
      tags:
      - incalls
      parameters:
      - $ref: '#/components/parameters/tenantuuid'
      - $ref: '#/components/parameters/incallid'
      - $ref: '#/components/parameters/scheduleid'
      responses:
        '204':
          description: Incall and Schedule dissociated
        '400':
          $ref: '#/components/responses/GenericError'
        '404':
          $ref: '#/components/responses/NotFoundError'
components:
  responses:
    GenericError:
      description: An error occurred during the operation
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFoundError:
      description: The resource requested was not found on the server
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    DeleteError:
      description: An error occurred when deleting the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    ResourceUpdated:
      description: Resource was updated successfully
    UpdateError:
      description: An error occurred when updating the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    CreateError:
      description: An error occurred when creating the resource
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    ResourceDeleted:
      description: Resource was deleted successfully
  schemas:
    DestinationApplicationVoicemail:
      title: DestinationApplicationVoicemail
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'voicemail'
          context:
            type: integer
            description: The context of the application
        required:
        - application
        - context
    IncallRelationBase:
      title: IncallRelation
      properties:
        id:
          type: integer
          readOnly: true
          description: The id of the incoming call
    DestinationIVR:
      title: DestinationIVR
      properties:
        type:
          type: string
          description: MUST be 'ivr'
        ivr_id:
          type: integer
          description: The id of the IVR
      required:
      - type
      - ivr_id
    DestinationType:
      title: DestinationType
      properties:
        application:
          $ref: '#/components/schemas/DestinationApplicationApplication'
        conference:
          $ref: '#/components/schemas/DestinationConference'
        custom:
          $ref: '#/components/schemas/DestinationCustom'
        extension:
          $ref: '#/components/schemas/DestinationExtension'
        group:
          $ref: '#/components/schemas/DestinationGroup'
        hangup:
          $ref: '#/components/schemas/DestinationHangupCause'
        ivr:
          $ref: '#/components/schemas/DestinationIVR'
        none:
          $ref: '#/components/schemas/DestinationNone'
        outcall:
          $ref: '#/components/schemas/DestinationOutcall'
        queue:
          $ref: '#/components/schemas/DestinationQueue'
        sound:
          $ref: '#/components/schemas/DestinationSound'
        switchboard:
          $ref: '#/components/schemas/DestinationSwitchboard'
        user:
          $ref: '#/components/schemas/DestinationUser'
        voicemail:
          $ref: '#/components/schemas/DestinationVoicemail'
    DestinationApplicationCustom:
      title: DestinationApplicationCustom
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'custom'
          application_uuid:
            type: string
            description: The UUID of the application.
      required:
      - application
      - application_uuid
    DestinationHangupCause:
      title: DestinationHangupCause
      properties:
        busy:
          $ref: '#/components/schemas/DestinationHangupBusy'
        congestion:
          $ref: '#/components/schemas/DestinationHangupCongestion'
        normal:
          $ref: '#/components/schemas/DestinationHangupNormal'
    DestinationOutcall:
      title: DestinationOutcall
      properties:
        type:
          type: string
          description: MUST be 'outcall'
        exten:
          type: string
        outcall_id:
          type: integer
          description: The id of the outcall
      required:
      - type
      - exten
      - outcall_id
    DestinationApplication:
      title: DestinationApplication
      properties:
        type:
          type: string
          description: MUST be 'application'
      required:
      - type
    IncallRelationSchedules:
      properties:
        schedules:
          type: array
          readOnly: true
          items:
            $ref: '#/components/schemas/ScheduleRelationBase'
    DestinationUser:
      title: DestinationUser
      properties:
        type:
          type: string
          description: MUST be 'user'
        user_id:
          type: integer
          description: The id of the user
        ring_time:
          type: number
          format: float
        moh_uuid:
          type: string
          description: The UUID of the music on hold to use instead of a ringback tone.
      required:
      - type
      - user_id
    DestinationHangupBusy:
      title: DestinationHangupBusy
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'busy'
          timeout:
            type: integer
            description: The timeout of the hangup
      required:
      - cause
    DestinationGroup:
      title: DestinationGroup
      properties:
        type:
          type: string
          description: MUST be 'group'
        group_id:
          type: integer
          description: The id of the group
        ring_time:
          type: number
          format: float
      required:
      - type
      - group_id
    Error:
      type: array
      items:
        type: string
    DestinationApplicationApplication:
      title: DestinationApplicationApplication
      properties:
        callback_disa:
          $ref: '#/components/schemas/DestinationApplicationCallbackDISA'
        custom:
          $ref: '#/components/schemas/DestinationApplicationCustom'
        directory:
          $ref: '#/components/schemas/DestinationApplicationDirectory'
        disa:
          $ref: '#/components/schemas/DestinationApplicationDISA'
        fax_to_mail:
          $ref: '#/components/schemas/DestinationApplicationFaxToMail'
        voicemail:
          $ref: '#/components/schemas/DestinationApplicationVoicemail'
    ExtensionRelationBase:
      properties:
        id:
          type: integer
          description: Extension ID
          readOnly: true
        context:
          type: string
        exten:
          type: string
    DestinationConference:
      title: DestinationConference
      properties:
        type:
          type: string
          description: MUST be 'conference'
        conference_id:
          type: integer
          description: The id of the conference
      required:
      - type
      - conference_id
    DestinationVoicemail:
      title: DestinationVoicemail
      properties:
        type:
          type: string
          description: MUST be 'voicemail'
        voicemail_id:
          type: integer
          description: The id of the voicemail
        skip_instructions:
          type: boolean
          description: Skip the playback of instructions for leaving a message
        greeting:
          type: string
          enum:
          - busy
          - unavailable
          description: Play the specified greeting
      required:
      - type
      - voicemail_id
    DestinationHangup:
      title: DestinationHangup
      properties:
        type:
          type: string
          description: MUST be 'hangup'
      required:
      - type
    DestinationExtension:
      title: DestinationExtension
      properties:
        type:
          type: string
          description: MUST be 'extension'
        exten:
          type: string
        context:
          type: string
          description: Context of the extension
      required:
      - type
      - exten
      - context
    DestinationCustom:
      title: DestinationCustom
      properties:
        type:
          type: string
          description: MUST be 'custom'
        command:
          type: string
          description: The command to execute
      required:
      - type
      - command
    DestinationHangupCongestion:
      title: DestinationHangupCongestion
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'congestion'
          timeout:
            type: integer
            description: The timeout of the hangup
      required:
      - cause
    Incall:
      title: Incall
      allOf:
      - $ref: '#/components/schemas/IncallRelationBase'
      - properties:
          tenant_uuid:
            type: string
            description: The UUID of the tenant
            readOnly: true
          preprocess_subroutine:
            type: string
            description: Name of the subroutine to execute in asterisk before receiving a call
          description:
            type: string
            description: Additional information about the incoming call
          caller_id_mode:
            type: string
            enum:
            - prepend
            - overwrite
            - append
            description: How the caller_id_name will be treated
          caller_id_name:
            type: string
            description: Name to display when calling
          destination:
            description: The destination where the incoming call will be redirected
            $ref: '#/components/schemas/DestinationType'
          greeting_sound:
            type: string
            description: The name of the sound file to be played before redirecting the caller to the destination
      - $ref: '#/components/schemas/IncallRelationExtensions'
      - $ref: '#/components/schemas/IncallRelationSchedules'
      - required:
        - destination
      example:
        id: 1
        preprocess_subroutine: subroutine
        description: My incall
        caller_id_mode: prepend
        caller_id_name: incall_
        destination:
          type: user
          user_id: 2
          ring_time: 10.5
    ScheduleRelationBase:
      properties:
        id:
          type: integer
          readOnly: true
        tenant_uuid:
          type: string
          description: The UUID of the tenant
          readOnly: true
        name:
          type: string
          description: The name to identify the schedule
    DestinationNone:
      title: DestinationNone
      properties:
        type:
          type: string
          description: MUST be 'none'
      required:
      - type
    DestinationQueue:
      title: DestinationQueue
      properties:
        type:
          type: string
          description: MUST be 'queue'
        queue_id:
          type: integer
          description: The id of the queue
        ring_time:
          type: number
          format: float
        skill_rule_id:
          type: integer
          description: The id of the skill rule
        skill_rule_variables:
          type: object
          description: key-value where key represents the variable of the skill rule and value represents a value
      required:
      - type
      - queue_id
    DestinationApplicationDirectory:
      title: DestinationApplicationDirectory
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'directory'
          context:
            type: integer
            description: The context of the application
        required:
        - application
        - context
    IncallItems:
      title: IncallItems
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/Incall'
        total:
          type: integer
      required:
      - total
    DestinationApplicationCallbackDISA:
      title: DestinationApplicationCallbackDISA
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'callback_disa'
          context:
            type: integer
            description: The context of the application
          pin:
            type: string
            description: the pin of the application
        required:
        - application
        - context
    DestinationSwitchboard:
      title: DestinationSwitchboard
      properties:
        type:
          type: string
          description: MUST be 'switchboard'
        switchboard_uuid:
          type: string
          description: The UUID of the switchboard.
      required:
      - type
      - switchboard_uuid
    DestinationApplicationDISA:
      title: DestinationApplicationDISA
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'disa'
          context:
            type: integer
            description: The context of the application
          pin:
            type: string
            description: the pin of the application
        required:
        - application
        - context
    DestinationSound:
      title: DestinationSound
      properties:
        type:
          type: string
          description: MUST be 'sound'
        filename:
          type: string
          description: The filename of the sound. The file MUST be imported by to webi in the playback directory. The extension of file SHOULD be not present.
        skip:
          type: boolean
          description: Do not play this sound if the call is not answered
        no_answer:
          type: boolean
          description: Play this sound without answering the call
      required:
      - type
      - filename
    DestinationApplicationFaxToMail:
      title: DestinationApplicationFaxToMail
      allOf:
      - $ref: '#/components/schemas/DestinationApplication'
      - properties:
          application:
            type: string
            description: MUST be 'fax_to_mail'
          email:
            type: string
            description: The email of the application
      required:
      - application
      - email
    DestinationHangupNormal:
      title: DestinationHangupNormal
      allOf:
      - $ref: '#/components/schemas/DestinationHangup'
      - properties:
          cause:
            type: string
            description: MUST be 'normal'
      required:
      - cause
    IncallRelationExtensions:
      properties:
        extensions:
          type: array
          readOnly: true
          items:
            $ref: '#/components/schemas/ExtensionRelationBase'
  parameters:
    offset:
      required: false
      name: offset
      in: query
      description: Number of items to skip over in the list. Useful for pagination.
      schema:
        type: integer
    direction:
      required: false
      name: direction
      in: query
      description: Sort list of items in 'asc' (ascending) or 'desc' (descending) order
      schema:
        type: string
        enum:
        - asc
        - desc
    extensionid:
      required: true
      name: extension_id
      in: path
      schema:
        type: integer
    scheduleid:
      required: true
      name: schedule_id
      in: path
      description: Schedule's ID
      schema:
        type: integer
    order:
      required: false
      name: order
      in: query
      description: Name of the field to use for sorting the list of items returned.
      schema:
        type: string
    userid:
      required: false
      name: user_id
      in: query
      description: the user's ID
      schema:
        type: integer
    incallid:
      required: true
      name: incall_id
      in: path
      description: Incoming call's ID
      schema:
        type: integer
    limit:
      required: false
      name: limit
      in: query
      description: Maximum number of items to return in the list
      schema:
        type: integer
    search:
      required: false
      name: search
      in: query
      description: Search term for filtering a list of items. Only items with a field containing the search term will be returned.
      schema:
        type: string
    recurse:
      name: recurse
      in: query
      description: Should the query include sub-tenants
      required: false
      schema:
        type: boolean
        default: false
    tenantuuid:
      name: Wazo-Tenant
      in: header
      description: The tenant's UUID, defining the ownership of a given resource.
      required: false
      schema:
        type: string
  securitySchemes:
    wazo_auth_token:
      type: apiKey
      name: X-Auth-Token
      in: header
x-xivo-port: 9486
x-xivo-name: confd
x-apievangelist-source:
  harvested_from: https://github.com/wazo-platform/wazo-confd
  assembly: base plugin api.yml deep-merged with all plugin api.yml fragments, reproducing what the running service serves at /api/confd/1.1/api/api.yml (see wazo_confd/plugins/api/http.py — xivo.chain_map.ChainMap)
  spec_version: Swagger 2.0 (as published by Wazo)
  harvested: '2026-08-17'