VTEX Conversation API

The Conversation API from VTEX — 1 operation(s) for conversation.

Operations 1

GET /api/oms/pvt/orders/{orderId}/conversation-message VTex Retrieve order conversation #

Documentation

📖
Documentation
https://developers.vtex.com/docs/guides/how-the-integration-protocol-between-vtex-and-antifraud-companies-works
📖
Documentation
https://developers.vtex.com/docs/guides/bulk-import-buyer-organizations-spreadsheet
📖
Documentation
https://developers.vtex.com/docs/guides/catalog-api-seller-portal-overview
📖
Documentation
https://developers.vtex.com/docs/guides/catalog-overview
📖
Documentation
https://developers.vtex.com/docs/guides/checkout-overview
📖
Documentation
https://help.vtex.com/en/tutorial/customer-credit-overview--1uIqTjWxIIIEW0COMg4uE0
📖
Documentation
https://help.vtex.com/en/tutorial/data-subject-rights--6imchxTx09icupKMbzHVIM
📖
Documentation
https://developers.vtex.com/docs/api-reference/do-api
📖
Documentation
https://developers.vtex.com/docs/guides/managing-vtex-gift-cards
📖
Documentation
https://developers.vtex.com/docs/guides/gift-card-integration-guide
📖
Documentation
https://developers.vtex.com/docs/guides/faststore/headless-cms-overview
📖
Documentation
https://developers.vtex.com/docs/api-reference/vtex-id-api
📖
Documentation
https://help.vtex.com/en/tracks/vtex-intelligent-search--19wrbB7nEQcmwzDPl1l4Cb/3qgT47zY08biLP3d5os3DG
📖
Documentation
https://developers.vtex.com/docs/apps/vtex.search@1.0.8
📖
Documentation
https://help.vtex.com/en/tracks/cms--2YcpgIljVaLVQYMzxQbc3z/1oN446gRGcR2s70RvBCAmj
📖
Documentation
https://developers.vtex.com/docs/guides/search-overview
📖
Documentation
https://help.vtex.com/en/tutorial/license-manager-resources--3q6ztrC8YynQf6rdc6euk3
📖
Documentation
https://developers.vtex.com/docs/guides/fulfillment
📖
Documentation
https://developers.vtex.com/docs/guides/marketplace-overview
📖
Documentation
https://developers.vtex.com/updates/release-notes/marketplace-protocol-documentation-update
📖
Documentation
https://developers.vtex.com/docs/guides/external-marketplace-integration-guide
📖
Documentation
https://developers.vtex.com/docs/guides/external-seller-integration-connector
📖
Documentation
https://developers.vtex.com/docs/guides/external-seller-integration-guide
📖
Documentation
https://help.vtex.com/en/tutorial/master-data--4otjBnR27u4WUIciQsmkAw
📖
Documentation
https://help.vtex.com/en/tutorial/understanding-the-message-center--tutorials_84
📖
Documentation
https://developers.vtex.com/docs/guides/orders-overview
📖
Documentation
https://developers.vtex.com/docs/guides/changes-in-vtex-features-behavior-to-handle-pii-data
📖
Documentation
https://help.vtex.com/en/tutorial/payment-provider-protocol--RdsT2spdq80MMwwOeEq0m
📖
Documentation
https://developers.vtex.com/docs/guides/payments-integration-guide
📖
Documentation
https://help.vtex.com/en/tutorial/vtex-pick-and-pack-last-mile--HN7WKV0xoq2ssVjsJlfzr
📖
Documentation
https://developers.vtex.com/docs/guides/vtex-io-documentation-policies
📖
Documentation
https://developers.vtex.com/docs/guides/pricing-hub
📖
Documentation
https://developers.vtex.com/docs/guides/pricing-overview
📖
Documentation
https://developers.vtex.com/docs/guides/profile-system
📖
Documentation
https://developers.vtex.com/docs/guides/promotions-overview
📖
Documentation
https://developers.vtex.com/docs/apps/vtex.reviews-and-ratings
📖
Documentation
https://developers.vtex.com/docs/guides/sent-offers-integration-guide-connectors
📖
Documentation
https://developers.vtex.com/docs/guides/sessions-system-overview
📖
Documentation
https://developers.vtex.com/docs/guides/vtex-shipping-network
📖
Documentation
https://help.vtex.com/en/tutorial/sku-bindings--1SmrVgNwjJX17hdqwLa0TX
📖
Documentation
https://developers.vtex.com/docs/guides/subscriptions
📖
Documentation
https://developers.vtex.com/docs/apps/vtex.search/suggestions
📖
Documentation
https://developers.vtex.com/docs/guides/vtex-tracking

Specifications

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OpenAPI Specification

vtex-conversation-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: VTex Orders Conversation API
  description: 'Each purchase a customer makes in your store generates an [order](https://help.vtex.com/en/tutorial/order-flow-and-status--tutorials_196) on VTEX. With the Orders API, you can view orders statuses and manage multiple aspects involved in order fulfillment, such as financial transactions, invoicing, shipping, and subscriptions. You can also [change orders](https://help.vtex.com/en/tutorial/changing-items-from-a-complete-order--tutorials_190) and make configurations to allow or forbid marketplaces and sellers to change or cancel orders.


    ### Order integration


    To automate actions related to order processing, you can [integrate orders](https://developers.vtex.com/docs/guides/erp-integration-guide) with systems like ERP (Enterprise Resource Planning) and WMS (Warehouse Management System) using [Feed and Hook](https://developers.vtex.com/docs/guides/orders-feed).


    ## Orders API Index


    ### Orders


    - `GET` [Get order](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders/-orderId-)

    - `GET` [List orders](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders)

    - `POST` [Start handling order](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/start-handling)

    - `POST` [Cancel order](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/cancel)

    - `POST` [Register change on order](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/changes)


    ### Invoice


    - `POST` [Order invoice notification](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/invoice)

    - `PATCH` [Update order''s partial invoice (send tracking number)](https://developers.vtex.com/docs/api-reference/orders-api#patch-/api/oms/pvt/orders/-orderId-/invoice/-invoiceNumber-)


    ### Tracking


    - `PUT` [Update order tracking status](https://developers.vtex.com/docs/api-reference/orders-api#put-/api/oms/pvt/orders/-orderId-/invoice/-invoiceNumber-/tracking)


    ### Conversation


    - `GET` [Retrieve order conversation](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders/-orderId-/conversation-message)


    ### Payment


    - `GET` [Retrieve payment transaction](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/orders/-orderId-/payment-transaction)

    - `POST` [Send payment notification](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/oms/pvt/orders/-orderId-/payments/-paymentId-/payment-notification)


    ### Feed v2 (deprecated)


    - `GET` [Get feed order status](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/pvt/feed/orders/status)


    ### Feed v3


    - `GET` [Get feed configuration](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/feed/config)

    - `POST` [Create or update feed configuration](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/orders/feed/config)

    - `DELETE` [Delete feed configuration](https://developers.vtex.com/docs/api-reference/orders-api#delete-/api/orders/feed/config)

    - `GET` [Retrieve feed items](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/feed)

    - `POST` [Commit feed items](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/orders/feed)

    - `POST` [Test JSONata expression](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/orders/expressions/jsonata)


    ### Order hook


    - `GET` [Get hook configuration](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/orders/hook/config)

    - `POST` [Create or update hook configuration](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/orders/hook/config)

    - `DELETE` [Delete hook configuration](https://developers.vtex.com/docs/api-reference/orders-api#delete-/api/orders/hook/config)


    ### User orders


    - `GET` [Retrieve user''s orders](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/user/orders)

    - `GET` [Retrieve user order details](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/oms/user/orders/-orderId-)


    ### Change seller


    - `GET` [Get window to change seller](https://developers.vtex.com/docs/api-reference/orders-api#get-/api/checkout/pvt/configuration/window-to-change-seller)

    - `POST` [Update window to change seller](https://developers.vtex.com/docs/api-reference/orders-api#post-/api/checkout/pvt/configuration/window-to-change-seller)'
  contact: {}
  version: '1.0'
servers:
- url: https://{accountName}.{environment}.com.br
  description: VTEX server URL.
  variables:
    accountName:
      description: Name of the VTEX account. Used as part of the URL.
      default: apiexamples
    environment:
      description: Environment to use. Used as part of the URL.
      enum:
      - vtexcommercestable
      default: vtexcommercestable
security:
- appKey:
  - '{{appKey}}'
  appToken:
  - '{{appToken}}'
tags:
- name: Conversation
paths:
  /api/oms/pvt/orders/{orderId}/conversation-message:
    get:
      tags:
      - Conversation
      summary: VTex Retrieve order conversation
      description: List all order conversations of an order by its order ID.
      operationId: GetConversation
      parameters:
      - name: Accept
        in: header
        description: HTTP Client Negotiation Accept Header. Indicates the types of responses the client can understand.
        required: true
        style: simple
        schema:
          type: string
          default: application/json
      - name: Content-Type
        in: header
        description: Type of the content being sent.
        required: true
        style: simple
        schema:
          type: string
          default: application/json
      - name: orderId
        in: path
        description: Order ID is a unique code that identifies an order.
        required: true
        example: 1172452900788-01
        style: simple
        schema:
          type: string
          example: 1172452900788-01
      responses:
        '200':
          description: OK
          headers:
            Cache-Control:
              content:
                text/plain:
                  schema:
                    type: string
                  example: no-cache
            Connection:
              content:
                text/plain:
                  schema:
                    type: string
                  example: close
            Content-Encoding:
              content:
                text/plain:
                  schema:
                    type: string
                  example: gzip
            Date:
              content:
                text/plain:
                  schema:
                    type: string
                  example: Mon, 13 Feb 2017 15:25:24 GMT
            Expires:
              content:
                text/plain:
                  schema:
                    type: string
                  example: '-1'
            Pragma:
              content:
                text/plain:
                  schema:
                    type: string
                  example: no-cache
            Server:
              content:
                text/plain:
                  schema:
                    type: string
                  example: nginx
            Vary:
              content:
                text/plain:
                  schema:
                    type: string
                  example: Accept-Encoding
            X-CDNIgnore:
              content:
                text/plain:
                  schema:
                    type: string
                  example: '1'
            X-Powered-by-VTEX-Janus-Edge:
              content:
                text/plain:
                  schema:
                    type: string
                  example: v1.35.3
            X-Track:
              content:
                text/plain:
                  schema:
                    type: string
                  example: stable
            X-VTEX-Janus-Router-Backend-App:
              content:
                text/plain:
                  schema:
                    type: string
                  example: omsapi-v1.5.135
          content:
            application/json; charset=utf-8:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/GetConversation'
              example:
              - id: 2023-01-23t09-23-08_619a80a05aa34efb982b309c7a1910e3
                from:
                  conversationRelatedTo: 1305371685465-01
                  conversationSubject: oms
                  emailAlias: noreply@vtexcommerce.com.br-9814872b.ct.store.com.br
                  aliasMaskType: 0
                  email: noreply@store.com.br
                  name: no reply
                  role: 'null'
                to:
                - conversationRelatedTo: 1305371685465-01
                  conversationSubject: oms
                  emailAlias: 64d8bd8dbe5c4e7b93b8b3c237e50be1@ct.name.com.br
                  aliasMaskType: 0
                  email: customer.name@email.com
                  name: Mary John
                  role: Customer
                subject: Your payment has been aproved.
                firstWords: Your payment has been aproved and we are waiting for...
                body: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important;"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <title>recorrenciaqa</title> <!--[if gte mso 9]> <xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml> <![endif]--> <style> a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: inherit !important; font-weight: inherit !important; line-height: inherit !important; } </style> <style> @media (max-width: 600px) { img { max-width: 100% !important; height: auto !important; } } </style> <style> @media screen and (min-width: 30em) { .ph4-ns { padding-left: 2rem !important; padding-right: 2rem !important; } .mv4-ns { margin-top: 2rem !important; margin-bottom: 2rem !important; } } </style> </head> <body style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table width="100%" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; margin: 0; padding: 0; background: #f1f1f1; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif; width: 100%; height: 100%; line-height: 100% !important;"> <tr style="box-sizing: border-box !important;"> <td align="left" valign="top" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table class="mv4-ns" width="100%" align="center" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; max-width: 40rem; width: 100%; background-color: #fff; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" bgcolor="#fff"> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; border-bottom-style: solid; border-bottom-width: 1px; border-color: #eee; width: 100%; padding-bottom: 2rem; text-align: center !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="center"> <div style="box-sizing: border-box; width: 8rem; margin-bottom: 1rem; margin-top: 2rem; margin-right: auto; margin-left: auto !important;"> <a href="http://.com.br" style="box-sizing: border-box !important;"> <img alt="" border="0" width="auto" src="http://licensemanager.vtex.com.br/api/site/pub/accounts/9ddcfba5-3855-49ec-b61e-b2847b9314cc/logos/show" style="vertical-align: top; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; max-width: 100%; border: none; max-height: 80px !important;"> </img></a> </div> <h1 style="margin: 0; font-size: 50px; line-height: 58px; box-sizing: border-box !important;">Seu pagamento foi aprovado.</h1> <div style="box-sizing: border-box; color: #777; margin-top: .5rem !important;"> Referente ao Pedido <span style="font-weight: 700 !important;">#1305371685465-01</span> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100% !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <div style="box-sizing: border-box; margin-top: 2rem !important;"> <p style="box-sizing: border-box !important;">    Olá, jose.     Estamos providenciando a emissão da Nota Fiscal do seu pedido e o envio do seu produto.  </p> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100%; padding-bottom: 2rem; padding-top: 1rem !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <h3 style="font-size: 20px; line-height: 36px; text-transform: uppercase; letter-spacing: 1.2pt; font-weight: 300; margin-top: 16px; box-sizing: border-box; margin: 0 !important;">Pagamento</h3>    <div style="box-sizing: border-box; line-height: 1.5; font-size: 1.25rem !important;"> Visa  final 1111  <br/>R$ 3,99  à vista  </div>     </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; border-top-style: solid; border-top-width: 1px; border-color: #eee; padding-top: 1rem; padding-bottom: 1rem !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <p style="box-sizing: border-box !important;"> Atenciosamente,<br/>Equipe recorrenciaqa </p> </td> </tr> </table> </td> </tr> </table> </body> </html>'
                hasAttachment: false
                attachmentNames:
                - attachments439505
                date: '2023-01-23T09:23:31.0000000+00:00'
      deprecated: false
components:
  schemas:
    From:
      title: From
      description: Conversation sender.
      required:
      - conversationRelatedTo
      - conversationSubject
      - emailAlias
      - aliasMaskType
      - email
      - name
      - role
      type: object
      properties:
        conversationRelatedTo:
          type: string
          description: Related order ID.
          example: 1305371685465-01
        conversationSubject:
          type: string
          description: Conversation subject.
          example: oms
        emailAlias:
          type: string
          description: Sender transactional tracker email.
          example: 64d8bd8dbe5c4e7b93b8b3c237e50be1@ct.name.com.br
        aliasMaskType:
          type: integer
          description: Conversation tracker mask type.
          example: 0
        email:
          type: string
          description: Sender's email.
          example: noreply@store.com.br
        name:
          type: string
          description: Sender's name.
          example: no reply
        role:
          type:
          - string
          - 'null'
          description: If it is a client or null, for transactional emails.
          example: 'null'
      example:
        conversationRelatedTo: 1305371685465-01
        conversationSubject: oms
        emailAlias: noreply@vtexcommerce.com.br-9814872b.ct.store.com.br
        aliasMaskType: 0
        email: noreply@store.com.br
        name: no reply
        role: 'null'
    To:
      title: To
      description: Conversation receiver.
      required:
      - conversationRelatedTo
      - conversationSubject
      - emailAlias
      - aliasMaskType
      - email
      - name
      - role
      type: object
      properties:
        conversationRelatedTo:
          type: string
          description: Related order ID.
          example: 1305371685465-01
        conversationSubject:
          type: string
          description: Conversation subject.
          example: oms
        emailAlias:
          type: string
          description: Sender transactional tracker email.
          example: 64d8bd8dbe5c4e7b93b8b3c237e50be1@ct.name.com.br
        aliasMaskType:
          type: integer
          description: Conversation tracker mask type.
          example: 0
        email:
          type: string
          description: Receiver's email.
          example: customer.name@email.com
        name:
          type: string
          description: Receiver's name.
          example: Mary John
        role:
          type: string
          description: If it is a customer or null, for transactional emails.
          example: Customer
      example:
        conversationRelatedTo: 1305371685465-01
        conversationSubject: oms
        emailAlias: 64d8bd8dbe5c4e7b93b8b3c237e50be1@ct.name.com.br
        aliasMaskType: 0
        email: customer.name@email.com
        name: Mary John
        role: Customer
    GetConversation:
      title: GetConversation
      required:
      - id
      - from
      - to
      - subject
      - firstWords
      - body
      - hasAttachment
      - attachmentNames
      - date
      type: object
      properties:
        id:
          type: string
          description: Conversation ID.
          example: 2023-01-23t09-23-08_619a80a05aa34efb982b309c7a1910e3
        from:
          $ref: '#/components/schemas/From'
        to:
          type: array
          items:
            $ref: '#/components/schemas/To'
          description: Conversation receiver.
        subject:
          type: string
          description: Conversation content subject.
          example: Your payment has been aproved.
        firstWords:
          type: string
          description: First words of Conversation content.
          example: Your payment has been aproved and we are waiting for...
        body:
          type: string
          description: Conversation content body.
          example: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important;"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <title>recorrenciaqa</title> <!--[if gte mso 9]> <xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml> <![endif]--> <style> a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: inherit !important; font-weight: inherit !important; line-height: inherit !important; } </style> <style> @media (max-width: 600px) { img { max-width: 100% !important; height: auto !important; } } </style> <style> @media screen and (min-width: 30em) { .ph4-ns { padding-left: 2rem !important; padding-right: 2rem !important; } .mv4-ns { margin-top: 2rem !important; margin-bottom: 2rem !important; } } </style> </head> <body style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table width="100%" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; margin: 0; padding: 0; background: #f1f1f1; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif; width: 100%; height: 100%; line-height: 100% !important;"> <tr style="box-sizing: border-box !important;"> <td align="left" valign="top" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table class="mv4-ns" width="100%" align="center" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; max-width: 40rem; width: 100%; background-color: #fff; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" bgcolor="#fff"> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; border-bottom-style: solid; border-bottom-width: 1px; border-color: #eee; width: 100%; padding-bottom: 2rem; text-align: center !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="center"> <div style="box-sizing: border-box; width: 8rem; margin-bottom: 1rem; margin-top: 2rem; margin-right: auto; margin-left: auto !important;"> <a href="http://.com.br" style="box-sizing: border-box !important;"> <img alt="" border="0" width="auto" src="http://licensemanager.vtex.com.br/api/site/pub/accounts/9ddcfba5-3855-49ec-b61e-b2847b9314cc/logos/show" style="vertical-align: top; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; max-width: 100%; border: none; max-height: 80px !important;"> </img></a> </div> <h1 style="margin: 0; font-size: 50px; line-height: 58px; box-sizing: border-box !important;">Seu pagamento foi aprovado.</h1> <div style="box-sizing: border-box; color: #777; margin-top: .5rem !important;"> Referente ao Pedido <span style="font-weight: 700 !important;">#1305371685465-01</span> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100% !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <div style="box-sizing: border-box; margin-top: 2rem !important;"> <p style="box-sizing: border-box !important;">    Olá, jose.     Estamos providenciando a emissão da Nota Fiscal do seu pedido e o envio do seu produto.  </p> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100%; padding-bottom: 2rem; padding-top: 1rem !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <h3 style="font-size: 20px; line-height: 36px; text-transform: uppercase; letter-spacing: 1.2pt; font-weight: 300; margin-top: 16px; box-sizing: border-box; margin: 0 !important;">Pagamento</h3>    <div style="box-sizing: border-box; line-height: 1.5; font-size: 1.25rem !important;"> Visa  final 1111  <br/>R$ 3,99  à vista  </div>     </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; border-top-style: solid; border-top-width: 1px; border-color: #eee; padding-top: 1rem; padding-bottom: 1rem !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <p style="box-sizing: border-box !important;"> Atenciosamente,<br/>Equipe recorrenciaqa </p> </td> </tr> </table> </td> </tr> </table> </body> </html>'
        hasAttachment:
          type: boolean
          description: When set as `true`, it means there are attachments, when set as `false`, there are not.
          example: false
        attachmentNames:
          type: array
          items:
            type: string
            description: Name of the attachment.
            example: attachments439505
          description: List with attachments' names, if there are any.
        date:
          type: string
          description: Conversation date.
          example: '2023-01-23T09:23:31.0000000+00:00'
      example:
        id: 2023-01-23t09-23-08_619a80a05aa34efb982b309c7a1910e3
        from:
          conversationRelatedTo: 1305371685465-01
          conversationSubject: oms
          emailAlias: noreply@vtexcommerce.com.br-9814872b.ct.store.com.br
          aliasMaskType: 0
          email: noreply@store.com.br
          name: no reply
          role: 'null'
        to:
        - conversationRelatedTo: 1305371685465-01
          conversationSubject: oms
          emailAlias: 64d8bd8dbe5c4e7b93b8b3c237e50be1@ct.name.com.br
          aliasMaskType: 0
          email: customer.name@email.com
          name: Mary John
          role: Customer
        subject: Your payment has been aproved.
        firstWords: Your payment has been aproved and we are waiting for...
        body: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional //EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml" style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important;"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/> <meta http-equiv="X-UA-Compatible" content="IE=edge"/> <meta name="viewport" content="width=device-width, initial-scale=1.0"/> <title>recorrenciaqa</title> <!--[if gte mso 9]> <xml> <o:OfficeDocumentSettings> <o:AllowPNG/> <o:PixelsPerInch>96</o:PixelsPerInch> </o:OfficeDocumentSettings> </xml> <![endif]--> <style> a[x-apple-data-detectors] { color: inherit !important; text-decoration: none !important; font-size: inherit !important; font-family: inherit !important; font-weight: inherit !important; line-height: inherit !important; } </style> <style> @media (max-width: 600px) { img { max-width: 100% !important; height: auto !important; } } </style> <style> @media screen and (min-width: 30em) { .ph4-ns { padding-left: 2rem !important; padding-right: 2rem !important; } .mv4-ns { margin-top: 2rem !important; margin-bottom: 2rem !important; } } </style> </head> <body style="-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; box-sizing: border-box; width: 100%; height: 100%; margin: 0; padding: 0; background: #f1f1f1 !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table width="100%" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; margin: 0; padding: 0; background: #f1f1f1; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif; width: 100%; height: 100%; line-height: 100% !important;"> <tr style="box-sizing: border-box !important;"> <td align="left" valign="top" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;"> <table class="mv4-ns" width="100%" align="center" border="0" cellpadding="0" cellspacing="0" style="box-sizing: border-box; max-width: 40rem; width: 100%; background-color: #fff; border-collapse: collapse; border-spacing: 0; mso-table-lspace: 0pt; mso-table-rspace: 0pt !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" bgcolor="#fff"> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; border-bottom-style: solid; border-bottom-width: 1px; border-color: #eee; width: 100%; padding-bottom: 2rem; text-align: center !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="center"> <div style="box-sizing: border-box; width: 8rem; margin-bottom: 1rem; margin-top: 2rem; margin-right: auto; margin-left: auto !important;"> <a href="http://.com.br" style="box-sizing: border-box !important;"> <img alt="" border="0" width="auto" src="http://licensemanager.vtex.com.br/api/site/pub/accounts/9ddcfba5-3855-49ec-b61e-b2847b9314cc/logos/show" style="vertical-align: top; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; max-width: 100%; border: none; max-height: 80px !important;"> </img></a> </div> <h1 style="margin: 0; font-size: 50px; line-height: 58px; box-sizing: border-box !important;">Seu pagamento foi aprovado.</h1> <div style="box-sizing: border-box; color: #777; margin-top: .5rem !important;"> Referente ao Pedido <span style="font-weight: 700 !important;">#1305371685465-01</span> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100% !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <div style="box-sizing: border-box; margin-top: 2rem !important;"> <p style="box-sizing: border-box !important;">    Olá, jose.     Estamos providenciando a emissão da Nota Fiscal do seu pedido e o envio do seu produto.  </p> </div> </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; width: 100%; padding-bottom: 2rem; padding-top: 1rem !important; font-family: -apple-system, BlinkMacSystemFont, ''Segoe UI'', Roboto, Helvetica, Arial, sans-serif;" align="left"> <h3 style="font-size: 20px; line-height: 36px; text-transform: uppercase; letter-spacing: 1.2pt; font-weight: 300; margin-top: 16px; box-sizing: border-box; margin: 0 !important;">Pagamento</h3>    <div style="box-sizing: border-box; line-height: 1.5; font-size: 1.25rem !important;"> Visa  final 1111  <br/>R$ 3,99  à vista  </div>     </td> </tr> <tr style="box-sizing: border-box !important;"> <td class="ph4-ns" style="font-size: 14px; line-height: 20px; box-sizing: border-box; border-collapse: collapse; text-align: left; border-top-style: solid; border-top-width: 1px; border-color: #e

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# Full source: https://raw.githubusercontent.com/api-evangelist/vtex/refs/heads/main/openapi/vtex-conversation-api-openapi.yml