VoiceGenie

VoiceGenie Calls API

Place and track voice calls.

GitHub OpenAPI

Operations 4

POST /api/v1/publicRestApiActions/placeCall Place a call #
POST /api/v1/publicRestApiActions/callAnalysisOrStatus Get call analysis or status #
POST /api/v1/publicRestApiActions/inboundCallUpdate Get inbound calls #
POST /api/v1/publicRestApiActions/checkCallTransferStatus Check transfer status #

Documentation

📖
Documentation
https://voicegenie.gitbook.io/voicegenie-ai/developer-documentation-1.0
📖
APIReference
https://voicegenie.gitbook.io/voicegenie-ai/integrations/public-api-integration
📖
Authentication
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/authentication/voicegenie-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/openapi/voicegenie-calls-api-openapi.yml

Other Resources

🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/conventions/voicegenie-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/errors/voicegenie-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/data-model/voicegenie-data-model.yml
🔗
Webhooks
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/asyncapi/voicegenie-webhooks.yml
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/voicegenie/refs/heads/main/apis.yml

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OpenAPI Specification

voicegenie-calls-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: VoiceGenie Public REST Calls API
  version: '1.0'
  description: The VoiceGenie Public REST API lets you automate voice workflows by connecting VoiceGenie to external tools like n8n, Zoho Flow, Zapier, or custom applications.
  contact:
    name: VoiceGenie Support
    email: support@voicegenie.ai
    url: https://voicegenie.gitbook.io/voicegenie-ai/developer-documentation-1.0
  termsOfService: https://voicegenie.ai/terms
servers:
- url: https://core-saas.voicegenie.ai
  description: VoiceGenie production API
tags:
- name: Calls
  description: Place and track voice calls.
paths:
  /api/v1/publicRestApiActions/placeCall:
    post:
      tags:
      - Calls
      operationId: placeCall
      summary: Place a call
      description: Place a call to a customer number using a campaign's configuration. customerNumber must be E.164 formatted. Optional customerInformation is passed through as dynamic variables.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/PlaceCallRequest'
            example:
              apiKey: your-api-key
              workspaceId: your-workspace-id
              campaignId: your-campaign-id
              customerNumber: '+1234567890'
              customerInformation:
                first_name: John
                last_name: Doe
                email: john@example.com
      responses:
        '200':
          description: Call placed.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GenericResponse'
        '400':
          description: Validation error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /api/v1/publicRestApiActions/callAnalysisOrStatus:
    post:
      tags:
      - Calls
      operationId: callAnalysisOrStatus
      summary: Get call analysis or status
      description: Retrieve the analysis (transcript) or the latest status for a customer call. Set action to "analysis" for transcripts or "status" for state.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CallAnalysisRequest'
            example:
              apiKey: your-api-key
              workspaceId: your-workspace-id
              campaignId: your-campaign-id
              customerNumber: '+1234567890'
              action: analysis
      responses:
        '200':
          description: Call analysis or status.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GenericResponse'
        '400':
          description: Validation error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /api/v1/publicRestApiActions/inboundCallUpdate:
    post:
      tags:
      - Calls
      operationId: inboundCallUpdate
      summary: Get inbound calls
      description: Fetch recent inbound-call updates for a campaign to sync with your workflows.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CampaignScopedRequest'
            example:
              apiKey: your-api-key
              workspaceId: your-workspace-id
              campaignId: your-campaign-id
      responses:
        '200':
          description: Inbound-call updates.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GenericResponse'
        '400':
          description: Validation error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
  /api/v1/publicRestApiActions/checkCallTransferStatus:
    post:
      tags:
      - Calls
      operationId: checkCallTransferStatus
      summary: Check transfer status
      description: Check whether a call transfer is pending, completed, or failed for a given campaign.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CampaignScopedRequest'
            example:
              apiKey: your-api-key
              workspaceId: your-workspace-id
              campaignId: your-campaign-id
      responses:
        '200':
          description: Transfer status.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GenericResponse'
        '400':
          description: Validation error.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    GenericResponse:
      type: object
      description: Generic success envelope (shape not fully documented publicly).
      properties:
        success:
          type: boolean
        message:
          type: string
    CallAnalysisRequest:
      type: object
      required:
      - apiKey
      - workspaceId
      - campaignId
      - customerNumber
      - action
      properties:
        apiKey:
          type: string
        workspaceId:
          type: string
        campaignId:
          type: string
        customerNumber:
          type: string
        action:
          type: string
          enum:
          - analysis
          - status
    PlaceCallRequest:
      type: object
      required:
      - apiKey
      - workspaceId
      - campaignId
      - customerNumber
      properties:
        apiKey:
          type: string
        workspaceId:
          type: string
        campaignId:
          type: string
        customerNumber:
          type: string
          description: E.164 phone number, e.g. "+1234567890".
        customerInformation:
          $ref: '#/components/schemas/CustomerInformation'
    CustomerInformation:
      type: object
      description: Optional key/value strings passed through as dynamic variables into the script.
      additionalProperties:
        type: string
      example:
        first_name: John
        last_name: Doe
        email: john@example.com
    CampaignScopedRequest:
      type: object
      required:
      - apiKey
      - workspaceId
      - campaignId
      properties:
        apiKey:
          type: string
        workspaceId:
          type: string
        campaignId:
          type: string
    ErrorResponse:
      type: object
      properties:
        success:
          type: boolean
          example: false
        message:
          type: string