Twilio

Twilio Workspaces API

The Workspaces API from Twilio — 36 operation(s) for workspaces.

GitHub OpenAPI
Business capability
Contact Centre Operations Management BC-430.30

Operations 60

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /v1/Workspaces/{WorkspaceSid}/Activities/{Sid} Look up one worker activity state · Fetch activity #
Ask an LLM
“What are the details of a single TaskRouter activity like Offline or Break?”
“Can I check whether a specific activity makes agents available for tasks?”
Tell an agent
Show me activity {activity} in workspace {workspace}.
Tell me whether activity {activity} in {workspace} counts as available.
POST /v1/Workspaces/{WorkspaceSid}/Activities/{Sid} Rename a worker activity · Update activity #
Ask an LLM
“Can I rename an existing TaskRouter activity without recreating it?”
“Is there a length limit on an activity's friendly name when I change it?”
Tell an agent
Rename activity {activity} in workspace {workspace} to {name}.
Change the label on existing activity {activity} in {workspace}.
DELETE /v1/Workspaces/{WorkspaceSid}/Activities/{Sid} Delete a worker activity · Delete activity #
Ask an LLM
“How do I remove an activity state my agents no longer use?”
“What happens when I delete a TaskRouter activity from a workspace?”
Tell an agent destructive · confirm first
Delete activity {activity} from workspace {workspace}.
Remove the unused activity state {activity} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Activities List the activity states in a workspace · List activity #
Ask an LLM
“Which activity states are defined in my TaskRouter workspace?”
“Can I list only the activities that make workers available for tasks?”
Tell an agent
List every activity defined in workspace {workspace}.
Show only activities in {workspace} where availability is {available}.
POST /v1/Workspaces/{WorkspaceSid}/Activities Create a new worker activity state · Create activity #
Ask an LLM
“How do I add a new agent status like Lunch to my TaskRouter workspace?”
“Can I make a new activity that keeps workers from receiving tasks?”
Tell an agent
Create an activity called {name} in workspace {workspace}.
Add activity {name} to {workspace} with available set to {available}.
GET /v1/Workspaces/{WorkspaceSid}/Events/{Sid} Look up a single workspace event · Fetch event #
Ask an LLM
“What exactly happened in one specific TaskRouter event?”
“Can I pull the full record of a single event by its ID?”
Tell an agent
Show me event {event} from workspace {workspace}.
Get the details of TaskRouter event {event} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Events Browse the event history of a workspace · List event #
Ask an LLM
“Where can I see the audit trail of what happened to tasks and workers in a workspace?”
“Can I filter workspace events to a single worker or a date range?”
Tell an agent
List events in workspace {workspace} from the last {minutes} minutes.
Show all events for task {task} in workspace {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Tasks/{Sid} Look up one routed task · Fetch task #
Ask an LLM
“What is the current status and priority of a specific task in TaskRouter?”
“Can I see the attributes attached to a single task?”
Tell an agent
Show me task {task} in workspace {workspace}.
Check the assignment status of task {task} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Tasks/{Sid} Change, cancel or complete a task · Update task #
Ask an LLM
“How do I mark a TaskRouter task as completed with a reason?”
“Can I bump the priority of a task that is already waiting in a queue?”
Tell an agent
Set task {task} in workspace {workspace} to {status} because {reason}.
Raise the priority of existing task {task} in {workspace} to {priority}.
DELETE /v1/Workspaces/{WorkspaceSid}/Tasks/{Sid} Delete a task · Delete task #
Ask an LLM
“How do I permanently remove a task from a TaskRouter workspace?”
“Can I guard a task deletion with an ETag so I don't delete a changed task?”
Tell an agent destructive · confirm first
Delete task {task} from workspace {workspace}.
Delete task {task} in {workspace} only if its ETag is still {etag}.
GET /v1/Workspaces/{WorkspaceSid}/Tasks List tasks in a workspace · List task #
Ask an LLM
“Which tasks are still pending or reserved in my workspace right now?”
“Can I find tasks waiting in one particular queue?”
Tell an agent
List tasks in workspace {workspace} with status {status}.
Show the tasks waiting in queue {queue} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Tasks Create a task to be routed to a worker · Create task #
Ask an LLM
“How do I send a new piece of work into TaskRouter to be routed to an agent?”
“Can I set a timeout so an unassigned task expires?”
Tell an agent
Create a task in workspace {workspace} with attributes {attributes}.
Create a task in {workspace} routed by workflow {workflow} at priority {priority}.
GET /v1/Workspaces/{WorkspaceSid}/TaskChannels/{Sid} Look up one task channel · Fetch task channel #
Ask an LLM
“What are the settings of a single task channel such as voice or chat?”
“Can I check whether a task channel prefers idle workers?”
Tell an agent
Show me task channel {channel} in workspace {workspace}.
Get the configuration of task channel {channel} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/TaskChannels/{Sid} Change a task channel's name or idle routing · Update task channel #
Ask an LLM
“Can I turn on idle-worker prioritization for an existing task channel?”
“How do I rename a task channel I already created?”
Tell an agent
Rename task channel {channel} in {workspace} to {name}.
Set channel-optimized routing to {optimized} on existing task channel {channel} in {workspace}.
DELETE /v1/Workspaces/{WorkspaceSid}/TaskChannels/{Sid} Delete a task channel · Delete task channel #
Ask an LLM
“How do I get rid of a task channel we stopped using?”
“What do I need to delete a custom task channel from a workspace?”
Tell an agent destructive · confirm first
Delete task channel {channel} from workspace {workspace}.
Remove the unused task channel {channel} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/TaskChannels List the task channels in a workspace · List task channel #
Ask an LLM
“Which task channels like voice, SMS or chat exist in my workspace?”
“Can I see every channel type my TaskRouter workspace supports?”
Tell an agent
List all task channels in workspace {workspace}.
Show me the channel types configured for {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/TaskChannels Create a new task channel · Create task channel #
Ask an LLM
“How do I add a new channel type such as video to TaskRouter?”
“Does a new task channel need both a friendly name and a unique name?”
Tell an agent
Create task channel {name} with unique name {unique_name} in workspace {workspace}.
Add a {unique_name} channel to {workspace} labelled {name} that favours idle workers.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{Sid} Look up one task queue · Fetch task queue #
Ask an LLM
“What worker targeting rules does a specific task queue use?”
“Can I see the reservation and assignment activities set on one queue?”
Tell an agent
Show me task queue {queue} in workspace {workspace}.
Get the target-workers expression for queue {queue} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/TaskQueues/{Sid} Change a task queue's targeting or ordering · Update task queue #
Ask an LLM
“How do I change which workers an existing queue targets?”
“Can I switch a queue from first-in-first-out to last-in-first-out?”
Tell an agent
Set the target workers on existing queue {queue} in {workspace} to {expression}.
Change task ordering on queue {queue} in {workspace} to {order}.
DELETE /v1/Workspaces/{WorkspaceSid}/TaskQueues/{Sid} Delete a task queue · Delete task queue #
Ask an LLM
“How do I retire a task queue we no longer route to?”
“What do I pass to delete a TaskRouter queue?”
Tell an agent destructive · confirm first
Delete task queue {queue} from workspace {workspace}.
Remove the retired queue {queue} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues List task queues in a workspace · List task queue #
Ask an LLM
“Which task queues are set up in my TaskRouter workspace?”
“Can I find the queues a particular worker is eligible for?”
Tell an agent
List the task queues in workspace {workspace}.
Show which queues in {workspace} worker {worker} can serve.
POST /v1/Workspaces/{WorkspaceSid}/TaskQueues Create a task queue · Create task queue #
Ask an LLM
“How do I set up a new queue that only targets Spanish-speaking agents?”
“Can a new queue move workers into a specific activity when a task is assigned?”
Tell an agent
Create a task queue called {name} in workspace {workspace}.
Create queue {name} in {workspace} targeting workers that match {expression}.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/CumulativeStatistics Get a queue's totals over a time window · Fetch task queue cumulative statistics #
Ask an LLM
“How many tasks did one queue handle, cancel or abandon over the past day?”
“Can I see a queue's wait-time totals split by thresholds like 30 and 60 seconds?”
Tell an agent
Get cumulative stats for queue {queue} in {workspace} over the last {minutes} minutes.
Show historic totals for queue {queue} in {workspace} split by wait times {thresholds}.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/RealTimeStatistics See what is happening in a queue right now · Fetch task queue real time statistics #
Ask an LLM
“How many tasks are waiting in a specific queue at this moment?”
“What is the longest current wait in one queue, live?”
Tell an agent
Show live stats for queue {queue} in workspace {workspace}.
Get the current backlog of queue {queue} in {workspace} for channel {channel}.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/{TaskQueueSid}/Statistics Get a queue's combined live and historic stats · Fetch task queue statistics #
Ask an LLM
“Can I get both the live and cumulative numbers for one queue in a single call?”
“What does one queue's full statistics snapshot look like for a date range?”
Tell an agent
Get the combined real-time and cumulative stats for queue {queue} in {workspace}.
Show the full stats snapshot for queue {queue} in {workspace} from {start} to {end}.
GET /v1/Workspaces/{WorkspaceSid}/TaskQueues/Statistics Compare statistics across all queues · List task queues statistics #
Ask an LLM
“Which of my queues is busiest compared with the others?”
“Can I pull statistics for every queue in a workspace at once?”
Tell an agent
List statistics for every task queue in workspace {workspace}.
Compare all queues in {workspace} over the last {minutes} minutes.
GET /v1/Workspaces/{WorkspaceSid}/Tasks/{TaskSid}/Reservations List the reservations made for a task · List task reservation #
Ask an LLM
“Which workers has a particular task been offered to so far?”
“Can I see only the rejected or timed-out reservations for one task?”
Tell an agent
List reservations for task {task} in workspace {workspace}.
Show reservations of task {task} in {workspace} with status {status}.
GET /v1/Workspaces/{WorkspaceSid}/Tasks/{TaskSid}/Reservations/{Sid} Look up one reservation on a task · Fetch task reservation #
Ask an LLM
“What is the status of a specific reservation offered for a task?”
“Can I look up one task reservation to see which worker it went to?”
Tell an agent
Show reservation {reservation} on task {task} in workspace {workspace}.
Get the worker and status for task {task} reservation {reservation} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Tasks/{TaskSid}/Reservations/{Sid} Accept, reject or act on a task's reservation · Update task reservation #
Ask an LLM
“How do I accept or reject a reservation starting from the task side?”
“Can I dequeue a waiting call to an agent when accepting a task reservation?”
Tell an agent
Set reservation {reservation} on task {task} in {workspace} to {status}.
Run the {instruction} instruction on task {task} reservation {reservation} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Workers List the workers in a workspace · List worker #
Ask an LLM
“Which agents are currently available in my TaskRouter workspace?”
“Can I find the workers who are eligible for one queue?”
Tell an agent
List all workers in workspace {workspace}.
Show workers in {workspace} currently in activity {activity}.
POST /v1/Workspaces/{WorkspaceSid}/Workers Add a new worker (agent) · Create worker #
Ask an LLM
“How do I add a new agent to TaskRouter so they can receive tasks?”
“Can I give a new worker skills and languages as attributes when I create them?”
Tell an agent
Create a worker named {name} in workspace {workspace}.
Add new worker {name} to {workspace} with attributes {attributes}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{Sid} Look up one worker · Fetch worker #
Ask an LLM
“What activity is a specific agent in right now?”
“Can I see the skills and attributes recorded for one worker?”
Tell an agent
Show me worker {worker} in workspace {workspace}.
Get the current activity and attributes of worker {worker} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Workers/{Sid} Change a worker's activity or attributes · Update worker #
Ask an LLM
“How do I put an agent on break or back online?”
“Can I reject an agent's pending reservations when I change their activity?”
Tell an agent
Move worker {worker} in {workspace} to activity {activity}.
Replace the attributes of existing worker {worker} in {workspace} with {attributes}.
DELETE /v1/Workspaces/{WorkspaceSid}/Workers/{Sid} Remove a worker · Delete worker #
Ask an LLM
“How do I offboard an agent who has left the team?”
“Can I make a worker deletion conditional on an ETag?”
Tell an agent destructive · confirm first
Delete worker {worker} from workspace {workspace}.
Remove worker {worker} in {workspace} only if the ETag matches {etag}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Channels List a worker's per-channel capacity · List worker channel #
Ask an LLM
“How many chats versus calls can one agent handle at the same time?”
“Which channels is a specific worker available on?”
Tell an agent
List the channels for worker {worker} in workspace {workspace}.
Show every channel capacity set for worker {worker} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Channels/{Sid} Look up a worker's capacity on one channel · Fetch worker channel #
Ask an LLM
“What is one agent's capacity on a single channel like chat?”
“Can I check if a worker is available on one specific channel?”
Tell an agent
Show channel {channel} for worker {worker} in workspace {workspace}.
Get worker {worker}'s capacity on channel {channel} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Channels/{Sid} Set a worker's capacity on a channel · Update worker channel #
Ask an LLM
“How do I let an agent handle three chats at once?”
“Can I turn off one channel for a worker without changing their activity?”
Tell an agent
Set worker {worker}'s capacity on channel {channel} in {workspace} to {capacity}.
Make channel {channel} for worker {worker} in {workspace} available: {available}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Statistics Get statistics for one worker · Fetch worker instance statistics #
Ask an LLM
“How much time did one agent spend in each activity today?”
“Can I see how many reservations a single worker accepted or rejected?”
Tell an agent
Show statistics for worker {worker} in workspace {workspace}.
Get worker {worker}'s stats in {workspace} over the last {minutes} minutes.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Reservations List the reservations offered to a worker · List worker reservation #
Ask an LLM
“Which tasks are currently offered to one agent?”
“Can I list only the pending reservations for a specific worker?”
Tell an agent
List reservations for worker {worker} in workspace {workspace}.
Show worker {worker}'s reservations in {workspace} with status {status}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Reservations/{Sid} Look up one reservation offered to a worker · Fetch worker reservation #
Ask an LLM
“What task is behind a specific reservation an agent received?”
“Can I check one reservation from the worker's point of view?”
Tell an agent
Show reservation {reservation} for worker {worker} in workspace {workspace}.
Get the status of worker {worker}'s reservation {reservation} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Workers/{WorkerSid}/Reservations/{Sid} Accept, reject or act on a worker's reservation · Update worker reservation #
Ask an LLM
“How does an agent accept or reject a task offered to them?”
“Can I set the agent's next activity when they reject a reservation?”
Tell an agent
Mark worker {worker}'s reservation {reservation} in {workspace} as {status}.
Reject worker {worker}'s reservation {reservation} in {workspace} and move them to activity {activity}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/Statistics Get combined statistics for all workers · Fetch worker statistics #
Ask an LLM
“What does my whole team's activity breakdown look like right now and historically?”
“Can I get worker statistics limited to the agents who serve one queue?”
Tell an agent
Get combined worker statistics for workspace {workspace}.
Show stats for workers serving queue {queue} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/CumulativeStatistics Get workforce totals over a time window · Fetch workers cumulative statistics #
Ask an LLM
“How many reservations did my agents accept, reject or time out over the past hour?”
“Can I see total time spent in each activity across all workers for a date range?”
Tell an agent
Get cumulative worker totals for {workspace} over the last {minutes} minutes.
Show historic workforce totals in {workspace} from {start} to {end}.
GET /v1/Workspaces/{WorkspaceSid}/Workers/RealTimeStatistics See how many workers are in each activity now · Fetch workers real time statistics #
Ask an LLM
“How many of my agents are available, busy or offline at this moment?”
“Can I get a live headcount of workers on just the voice channel?”
Tell an agent
Show the live worker headcount by activity in workspace {workspace}.
Get real-time worker counts in {workspace} for channel {channel}.
GET /v1/Workspaces/{WorkspaceSid}/Workflows/{Sid} Look up one routing workflow · Fetch workflow #
Ask an LLM
“What routing rules does a specific TaskRouter workflow apply?”
“Can I see the assignment callback URL a workflow uses?”
Tell an agent
Show me workflow {workflow} in workspace {workspace}.
Get the routing configuration of workflow {workflow} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Workflows/{Sid} Change a workflow's routing rules · Update workflow #
Ask an LLM
“How do I change the routing rules of a workflow that is already live?”
“Can existing tasks be re-evaluated against a workflow's new rules?”
Tell an agent
Replace the routing rules of workflow {workflow} in {workspace} with {configuration}.
Point existing workflow {workflow} in {workspace} at assignment callback {url}.
DELETE /v1/Workspaces/{WorkspaceSid}/Workflows/{Sid} Delete a routing workflow · Delete workflow #
Ask an LLM
“How do I remove a workflow we replaced with a new one?”
“What is needed to delete a TaskRouter workflow?”
Tell an agent destructive · confirm first
Delete workflow {workflow} from workspace {workspace}.
Remove the retired routing workflow {workflow} in {workspace}.
GET /v1/Workspaces/{WorkspaceSid}/Workflows List routing workflows in a workspace · List workflow #
Ask an LLM
“Which routing workflows exist in my workspace?”
“Can I look up a workflow by its friendly name?”
Tell an agent
List the workflows in workspace {workspace}.
Find the workflow named {name} in {workspace}.
POST /v1/Workspaces/{WorkspaceSid}/Workflows Create a routing workflow · Create workflow #
Ask an LLM
“How do I define rules that route tasks to the right queue?”
“Is a JSON configuration required when creating a new workflow?”
Tell an agent
Create workflow {name} in {workspace} with routing rules {configuration}.
Set up new workflow {name} in {workspace} using rules {configuration} and callback {url}.
GET /v1/Workspaces/{WorkspaceSid}/Workflows/{WorkflowSid}/CumulativeStatistics Get a workflow's totals over a time window · Fetch workflow cumulative statistics #
Ask an LLM
“How many tasks did one workflow route, cancel or time out over a period?”
“Can I break a workflow's historic wait times into buckets?”
Tell an agent
Get cumulative stats for workflow {workflow} in {workspace} over the last {minutes} minutes.
Show historic totals for workflow {workflow} in {workspace} split by wait times {thresholds}.
GET /v1/Workspaces/{WorkspaceSid}/Workflows/{WorkflowSid}/RealTimeStatistics See a workflow's live task backlog · Fetch workflow real time statistics #
Ask an LLM
“How many tasks is one workflow handling at this moment?”
“What is the oldest task currently waiting in a workflow, live?”
Tell an agent
Show live stats for workflow {workflow} in workspace {workspace}.
Get workflow {workflow}'s current backlog in {workspace} for channel {channel}.
GET /v1/Workspaces/{WorkspaceSid}/Workflows/{WorkflowSid}/Statistics Get a workflow's combined live and historic stats · Fetch workflow statistics #
Ask an LLM
“Can I see both the live and cumulative numbers for one workflow together?”
“What does a workflow's full statistics snapshot show for a given date range?”
Tell an agent
Get combined real-time and cumulative stats for workflow {workflow} in {workspace}.
Show the full stats snapshot for workflow {workflow} in {workspace} from {start} to {end}.
GET /v1/Workspaces/{Sid} Look up a TaskRouter workspace · Fetch workspace #
Ask an LLM
“What are the default and timeout activities configured on my workspace?”
“Can I check whether multitasking is turned on for a workspace?”
Tell an agent
Show me workspace {workspace}.
Get the event callback URL and settings of workspace {workspace}.
POST /v1/Workspaces/{Sid} Change a workspace's settings · Update workspace #
Ask an LLM
“How do I turn on multitasking for an existing TaskRouter workspace?”
“Can I limit which events a workspace sends to my callback URL?”
Tell an agent
Enable multitasking on workspace {workspace}: {enabled}.
Send events from existing workspace {workspace} to {url}.
DELETE /v1/Workspaces/{Sid} Delete a TaskRouter workspace · Delete workspace #
Ask an LLM
“How do I tear down a TaskRouter workspace I only used for testing?”
“What gets removed when I delete an entire workspace?”
Tell an agent destructive · confirm first
Delete workspace {workspace}.
Tear down the test workspace {workspace} entirely.
GET /v1/Workspaces List TaskRouter workspaces · List workspace #
Ask an LLM
“Which TaskRouter workspaces exist on my account?”
“Can I find a workspace by its friendly name?”
Tell an agent
List all my TaskRouter workspaces.
Find the workspace named {name}.
POST /v1/Workspaces Create a TaskRouter workspace · Create workspace #
Ask an LLM
“How do I start a new contact-center routing setup in Twilio TaskRouter?”
“Can a new workspace come pre-built from the FIFO template?”
Tell an agent
Create a workspace called {name}.
Create workspace {name} from the {template} template with events sent to {url}.
GET /v1/Workspaces/{WorkspaceSid}/CumulativeStatistics Get workspace-wide totals over a time window · Fetch workspace cumulative statistics #
Ask an LLM
“How many tasks were created, completed or canceled across the whole workspace today?”
“Can I see workspace-wide wait-time buckets for a period?”
Tell an agent
Get cumulative workspace totals for {workspace} over the last {minutes} minutes.
Show historic workspace-wide totals for {workspace} split by wait times {thresholds}.
GET /v1/Workspaces/{WorkspaceSid}/RealTimeStatistics See live workspace-wide task and worker counts · Fetch workspace real time statistics #
Ask an LLM
“How many tasks are waiting across my entire contact center right now?”
“Can I get a live workspace snapshot for just the chat channel?”
Tell an agent
Show live workspace-wide stats for {workspace}.
Get the current workspace backlog in {workspace} for channel {channel}.
GET /v1/Workspaces/{WorkspaceSid}/Statistics Get combined live and historic workspace stats · Fetch workspace statistics #
Ask an LLM
“Can I get both the real-time and cumulative workspace numbers in one response?”
“What does the overall workspace statistics report cover for a date range?”
Tell an agent
Get combined real-time and cumulative stats for workspace {workspace}.
Show the overall workspace stats for {workspace} from {start} to {end}.

Documentation

📖
Documentation
https://www.twilio.com/docs/iam/api/account
📖
Documentation
https://www.twilio.com/blog/what-is-intelligent-virtual-assistant
📖
Documentation
https://www.twilio.com/docs/
📖
Documentation
https://www.twilio.com/docs/conversations
📖
Documentation
https://www.twilio.com/docs/add-ons/marketplace
📖
Documentation
https://www.twilio.com/docs/media
📖
Documentation
https://www.twilio.com/en-us/messaging
📖
Documentation
https://www.twilio.com/en-us/trusted-activation/verify
📖
Documentation
https://www.twilio.com/docs/video
📖
Documentation
https://www.twilio.com/en-us/voice
📖
Documentation
https://www.twilio.com/docs/lookup
📖
Documentation
https://www.twilio.com/docs/flex
📖
Documentation
https://www.twilio.com/docs/sendgrid

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/twilio/refs/heads/main/openapi/twilio-workspaces-api-openapi.yml
⚙
AsyncAPI
https://raw.githubusercontent.com/api-evangelist/twilio/refs/heads/main/asyncapi/twilio-asyncapi.yml

Other Resources

🔗
Pricing
https://www.twilio.com/en-us/messaging/pricing/conversations-api
🔗
Pricing
https://www.twilio.com/en-us/sms/pricing/us
🔗
Pricing
https://www.twilio.com/en-us/verify/pricing
🔗
Pricing
https://www.twilio.com/en-us/video/pricing
🔗
Pricing
https://www.twilio.com/en-us/voice/pricing/us
🔗
Pricing
https://www.twilio.com/en-us/user-authentication-identity/pricing/lookup
🔗
Pricing
https://www.twilio.com/en-us/flex/pricing
🔗
Pricing
https://www.twilio.com/en-us/products/email-api/pricing

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OpenAPI Specification

twilio-workspaces-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Twilio - Taskrouter Workspaces API
  description: This is the public Twilio REST API.
  termsOfService: https://www.twilio.com/legal/tos
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  version: 1.52.0
servers:
- url: https://taskrouter.twilio.com
tags:


# --- truncated at 32 KB (226 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/twilio/refs/heads/main/openapi/twilio-workspaces-api-openapi.yml