Twilio Queues API

Manage call queues

Documentation

Specifications

Other Resources

OpenAPI Specification

twilio-queues-api-openapi.yml Raw ↑
openapi: 3.0.1
info:
  title: Twilio - Accounts A2p Queues API
  description: This is the public Twilio REST API.
  termsOfService: https://www.twilio.com/legal/tos
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  version: 1.52.0
servers:
- url: https://accounts.twilio.com
tags:
- name: Queues
  description: Manage call queues
paths:
  /Accounts/{AccountSid}/Queues.json:
    get:
      operationId: listQueues
      summary: Twilio List Call Queues
      tags:
      - Queues
      parameters:
      - $ref: '#/components/parameters/AccountSid'
      responses:
        '200':
          description: List of queues
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/QueueList'
    post:
      operationId: createQueue
      summary: Twilio Create a Call Queue
      tags:
      - Queues
      parameters:
      - $ref: '#/components/parameters/AccountSid'
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              required:
              - FriendlyName
              properties:
                FriendlyName:
                  type: string
                  description: Descriptive name for the queue
                MaxSize:
                  type: integer
                  description: Maximum number of calls in the queue
                  default: 1000
      responses:
        '201':
          description: Queue created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Queue'
  /Accounts/{AccountSid}/Queues/{QueueSid}.json:
    get:
      operationId: fetchQueue
      summary: Twilio Fetch a Queue
      tags:
      - Queues
      parameters:
      - $ref: '#/components/parameters/AccountSid'
      - name: QueueSid
        in: path
        required: true
        schema:
          type: string
          pattern: ^QU[0-9a-fA-F]{32}$
      responses:
        '200':
          description: Queue details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Queue'
    post:
      operationId: updateQueue
      summary: Twilio Update a Queue
      tags:
      - Queues
      parameters:
      - $ref: '#/components/parameters/AccountSid'
      - name: QueueSid
        in: path
        required: true
        schema:
          type: string
          pattern: ^QU[0-9a-fA-F]{32}$
      requestBody:
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                FriendlyName:
                  type: string
                MaxSize:
                  type: integer
      responses:
        '200':
          description: Queue updated
    delete:
      operationId: deleteQueue
      summary: Twilio Delete a Queue
      tags:
      - Queues
      parameters:
      - $ref: '#/components/parameters/AccountSid'
      - name: QueueSid
        in: path
        required: true
        schema:
          type: string
          pattern: ^QU[0-9a-fA-F]{32}$
      responses:
        '204':
          description: Queue deleted
components:
  schemas:
    QueueList:
      type: object
      properties:
        queues:
          type: array
          items:
            $ref: '#/components/schemas/Queue'
        first_page_uri:
          type: string
        next_page_uri:
          type: string
        page:
          type: integer
        page_size:
          type: integer
    Queue:
      type: object
      properties:
        sid:
          type: string
          pattern: ^QU[0-9a-fA-F]{32}$
        account_sid:
          type: string
          pattern: ^AC[0-9a-fA-F]{32}$
        friendly_name:
          type: string
        current_size:
          type: integer
          description: Number of calls currently in the queue
        max_size:
          type: integer
          description: Maximum number of calls in the queue
        average_wait_time:
          type: integer
          description: Average wait time in seconds
        date_created:
          type: string
          format: date-time
        date_updated:
          type: string
          format: date-time
        uri:
          type: string
  parameters:
    AccountSid:
      name: AccountSid
      in: path
      required: true
      description: The unique identifier of the Twilio account
      schema:
        type: string
        pattern: ^AC[0-9a-fA-F]{32}$
  securitySchemes:
    accountSid_authToken:
      type: http
      scheme: basic
x-maturity:
- name: GA
  description: This product is Generally Available.
- name: Beta
  description: PLEASE NOTE that this is a Beta product that is subject to change. Use it with caution.