Twilio Flex Flows API

Manage Flex Flow routing

Documentation

Specifications

Other Resources

OpenAPI Specification

twilio-flex-flows-api-openapi.yml Raw ↑
openapi: 3.0.1
info:
  title: Twilio - Accounts A2p Flex Flows API
  description: This is the public Twilio REST API.
  termsOfService: https://www.twilio.com/legal/tos
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  version: 1.52.0
servers:
- url: https://accounts.twilio.com
tags:
- name: Flex Flows
  description: Manage Flex Flow routing
paths:
  /FlexFlows:
    get:
      operationId: listFlexFlows
      summary: Twilio List Flex Flows
      description: Retrieve a list of Flex flows that define how inbound contacts are routed.
      tags:
      - Flex Flows
      parameters:
      - name: FriendlyName
        in: query
        schema:
          type: string
      - name: PageSize
        in: query
        schema:
          type: integer
          minimum: 1
          maximum: 100
      responses:
        '200':
          description: List of Flex flows
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlexFlowList'
    post:
      operationId: createFlexFlow
      summary: Twilio Create a Flex Flow
      tags:
      - Flex Flows
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/CreateFlexFlowRequest'
      responses:
        '201':
          description: Flex flow created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlexFlow'
        '400':
          description: Invalid request
  /FlexFlows/{FlexFlowSid}:
    get:
      operationId: fetchFlexFlow
      summary: Twilio Fetch a Flex Flow
      tags:
      - Flex Flows
      parameters:
      - name: FlexFlowSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Flex flow details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlexFlow'
    post:
      operationId: updateFlexFlow
      summary: Twilio Update a Flex Flow
      tags:
      - Flex Flows
      parameters:
      - name: FlexFlowSid
        in: path
        required: true
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/CreateFlexFlowRequest'
      responses:
        '200':
          description: Flex flow updated
    delete:
      operationId: deleteFlexFlow
      summary: Twilio Delete a Flex Flow
      tags:
      - Flex Flows
      parameters:
      - name: FlexFlowSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '204':
          description: Flex flow deleted
components:
  schemas:
    FlexFlow:
      type: object
      properties:
        sid:
          type: string
        account_sid:
          type: string
          pattern: ^AC[0-9a-fA-F]{32}$
        friendly_name:
          type: string
        chat_service_sid:
          type: string
        channel_type:
          type: string
          enum:
          - web
          - sms
          - facebook
          - whatsapp
          - line
          - custom
        contact_identity:
          type: string
        enabled:
          type: boolean
        integration_type:
          type: string
          enum:
          - studio
          - external
          - task
        integration:
          type: object
        long_lived:
          type: boolean
        janitor_enabled:
          type: boolean
        date_created:
          type: string
          format: date-time
        date_updated:
          type: string
          format: date-time
        url:
          type: string
          format: uri
    PaginationMeta:
      type: object
      properties:
        page:
          type: integer
        page_size:
          type: integer
        first_page_url:
          type: string
          format: uri
        previous_page_url:
          type: string
          format: uri
        next_page_url:
          type: string
          format: uri
        url:
          type: string
          format: uri
        key:
          type: string
    FlexFlowList:
      type: object
      properties:
        flex_flows:
          type: array
          items:
            $ref: '#/components/schemas/FlexFlow'
        meta:
          $ref: '#/components/schemas/PaginationMeta'
    CreateFlexFlowRequest:
      type: object
      required:
      - FriendlyName
      - ChatServiceSid
      - ChannelType
      properties:
        FriendlyName:
          type: string
        ChatServiceSid:
          type: string
        ChannelType:
          type: string
          enum:
          - web
          - sms
          - facebook
          - whatsapp
          - line
          - custom
        ContactIdentity:
          type: string
        Enabled:
          type: boolean
        IntegrationType:
          type: string
          enum:
          - studio
          - external
          - task
        Integration.FlowSid:
          type: string
        Integration.Url:
          type: string
          format: uri
        Integration.WorkspaceSid:
          type: string
        Integration.WorkflowSid:
          type: string
        Integration.Channel:
          type: string
        LongLived:
          type: boolean
        JanitorEnabled:
          type: boolean
  securitySchemes:
    accountSid_authToken:
      type: http
      scheme: basic
x-maturity:
- name: GA
  description: This product is Generally Available.
- name: Beta
  description: PLEASE NOTE that this is a Beta product that is subject to change. Use it with caution.