Tines Actions API

openapi: 3.0.3
info:
  title: Tines REST Actions API
  description: The Tines REST API provides programmatic access to all platform resources including stories (workflows), actions, credentials, teams, folders, cases, records, dashboards, audit logs, SCIM provisioning, AI usage tracking, reporting, tags, and the workbench. The API uses API key authentication via X-User-Token header or Bearer token and is accessed via each tenant's custom subdomain.
  version: 1.0.0
  contact:
    name: Tines API Documentation
    url: https://www.tines.com/api/welcome/
  x-api-id: tines-rest-api
  x-provider-name: tines
servers:
- url: https://{tenantDomain}/api/v1
  description: Tines tenant API v1
  variables:
    tenantDomain:
      default: your-tenant.tines.com
      description: Your Tines tenant domain (e.g. adjective-noun-1234.tines.com)
- url: https://{tenantDomain}/api/v2
  description: Tines tenant API v2 (Cases)
  variables:
    tenantDomain:
      default: your-tenant.tines.com
      description: Your Tines tenant domain
security:
- BearerAuth: []
- ApiKeyAuth: []
tags:
- name: Actions
  description: Manage individual actions within stories
paths:
  /actions:
    get:
      operationId: listActions
      summary: List actions
      description: Returns a paginated list of actions.
      tags:
      - Actions
      parameters:
      - $ref: '#/components/parameters/Page'
      - $ref: '#/components/parameters/PerPage'
      - name: story_id
        in: query
        description: Filter actions by story ID
        schema:
          type: integer
      responses:
        '200':
          description: Paginated list of actions
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/PaginatedMeta'
                - type: object
                  properties:
                    actions:
                      type: array
                      items:
                        $ref: '#/components/schemas/Action'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
    post:
      operationId: createAction
      summary: Create an action
      description: Creates a new action within a story.
      tags:
      - Actions
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ActionCreate'
      responses:
        '200':
          description: Action created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Action'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
  /actions/{id}:
    get:
      operationId: getAction
      summary: Get an action
      description: Returns details for a specific action by ID.
      tags:
      - Actions
      parameters:
      - $ref: '#/components/parameters/ResourceId'
      responses:
        '200':
          description: Action details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Action'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
    put:
      operationId: updateAction
      summary: Update an action
      description: Updates an existing action by ID.
      tags:
      - Actions
      parameters:
      - $ref: '#/components/parameters/ResourceId'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/ActionCreate'
      responses:
        '200':
          description: Action updated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Action'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
    delete:
      operationId: deleteAction
      summary: Delete an action
      description: Deletes an action by ID.
      tags:
      - Actions
      parameters:
      - $ref: '#/components/parameters/ResourceId'
      responses:
        '200':
          description: Action deleted successfully
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
        '422':
          $ref: '#/components/responses/UnprocessableEntity'
components:
  schemas:
    Error:
      type: object
      properties:
        error:
          type: string
          description: Error message describing the issue
    Action:
      type: object
      properties:
        id:
          type: integer
          description: Unique action identifier
        guid:
          type: string
          description: Globally unique action identifier
        type:
          type: string
          description: Action type (e.g. Agents::HTTPRequestAgent)
        name:
          type: string
          description: Action name
        description:
          type: string
          description: User-defined description
        story_id:
          type: integer
          description: ID of the parent story
        group_id:
          type: integer
          nullable: true
          description: ID of the parent group
        team_id:
          type: integer
          description: ID of the owning team
        position:
          type: object
          properties:
            x:
              type: number
            y:
              type: number
          description: Canvas position coordinates
        options:
          type: object
          description: Action-type-specific configuration
        disabled:
          type: boolean
        created_at:
          type: string
          format: date-time
        updated_at:
          type: string
          format: date-time
        last_event_at:
          type: string
          format: date-time
          nullable: true
    ActionCreate:
      type: object
      required:
      - type
      - name
      - options
      - position
      properties:
        type:
          type: string
          description: Action type identifier
          example: Agents::HTTPRequestAgent
        name:
          type: string
          description: Name of the action
        options:
          type: object
          description: Configuration block for the action
        position:
          type: object
          required:
          - x
          - y
          properties:
            x:
              type: number
            y:
              type: number
        story_id:
          type: integer
          description: Story ID to add the action to
        group_id:
          type: integer
          description: Group ID to add the action to
        description:
          type: string
        disabled:
          type: boolean
          default: false
        source_ids:
          type: array
          items:
            type: integer
          description: Action IDs to receive events from
        receiver_ids:
          type: array
          items:
            type: integer
          description: Action IDs to emit events to
        monitor_failures:
          type: boolean
        monitor_all_events:
          type: boolean
        monitor_no_events_emitted:
          type: integer
          description: Duration in seconds before notification
    PaginatedMeta:
      type: object
      properties:
        meta:
          type: object
          properties:
            current_page:
              type: integer
            previous_page:
              type: integer
              nullable: true
            next_page:
              type: integer
              nullable: true
            next_page_number:
              type: integer
              nullable: true
            per_page:
              type: integer
            pages:
              type: integer
            count:
              type: integer
  responses:
    Unauthorized:
      description: Authentication credentials missing or invalid
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The requested resource was not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    UnprocessableEntity:
      description: Validation error — one or more request parameters are invalid
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  parameters:
    ResourceId:
      name: id
      in: path
      required: true
      description: The unique numeric identifier of the resource
      schema:
        type: integer
    PerPage:
      name: per_page
      in: query
      description: Number of results per page (default 20, max 500)
      schema:
        type: integer
        default: 20
        maximum: 500
    Page:
      name: page
      in: query
      description: Page number for pagination (default 1)
      schema:
        type: integer
        default: 1
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: 'Bearer token authentication using an Tines API key. Format: `Authorization: Bearer <api_key>`'
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-User-Token
      description: 'API key authentication using the X-User-Token header. Format: `X-User-Token: <api_key>`'