Telnyx Infringement Claims API
Trademark or impersonation claims filed against your DIR. Customers may contest a claim with supporting evidence.
Trademark or impersonation claims filed against your DIR. Customers may contest a claim with supporting evidence.
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openapi: 3.2.0
info:
version: 2.0.0
x-latency-category: responsive
x-endpoint-cost: light
title: Telnyx Infringement Claims API
description: SIP trunking, SMS, MMS, Call Control and Telephony Data Services.
contact:
email: support@telnyx.com
servers:
- url: https://api.telnyx.com/v2
description: Version 2.0.0 of the Telnyx API
security:
- bearerAuth: []
tags:
- name: Infringement Claims
description: Trademark or impersonation claims filed against your DIR. Customers may contest a claim with supporting evidence.
paths:
/dir/{dir_id}/infringement_claims:
get:
summary: List infringement claims for a DIR
description: 'Return the trademark or copyright claims filed against this DIR. Each claim''s `status` is `pending` (newly filed; DIR auto-suspended), `contested` (you have submitted contest evidence; awaiting resolution), or `resolved` (final). Resolution outcomes: `upheld` (claim accepted; DIR stays suspended/permanently_rejected), `rejected` (claim dismissed; DIR restored to `verified`), `modified` (partial outcome).'
operationId: listInfringementClaimsForDir
tags:
- Infringement Claims
parameters:
- $ref: '#/components/parameters/DirId'
- $ref: '#/components/parameters/BcPageNumber'
- $ref: '#/components/parameters/BcPageSize'
responses:
'200':
description: Paginated list of claims for this DIR.
content:
application/json:
schema:
$ref: '#/components/schemas/InfringementClaimList'
default:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
4XX:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
/dir/{dir_id}/infringement_update:
put:
summary: Update a DIR to resolve an infringement concern
description: Push a fix for a DIR that is `suspended` with an open infringement claim back into vetting. `POST /dir/{dir_id}/submit` is blocked while a claim is open, so this is the customer-callable path to update the DIR's content and re-certify before Telnyx adjudicates the claim. All four certification booleans must be `true`. Optional content fields (`display_name`, `logo_url`, `call_reasons`, `documents`) update the DIR; documents are append-only.
operationId: updateDirInfringement
tags:
- Infringement Claims
parameters:
- $ref: '#/components/parameters/DirId'
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/DirInfringementUpdateRequest'
example:
certify_no_infringement: true
certify_brand_is_accurate: true
certify_no_shaft_content: true
certify_ip_ownership: true
infringement_resolution_notes: Updated the display name to remove the disputed mark and re-uploaded the authorization.
responses:
'200':
description: DIR updated and re-submitted for vetting.
content:
application/json:
schema:
$ref: '#/components/schemas/DirWrapped'
'400':
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
'401':
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
'404':
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
'409':
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
'422':
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
/infringement_claims/{claim_id}:
get:
summary: Get an infringement claim
description: Retrieve a single claim by id. Returns `404` if the claim does not exist or is not against a DIR you own.
operationId: getInfringementClaim
tags:
- Infringement Claims
parameters:
- name: claim_id
in: path
required: true
description: Claim id (lowercase UUID).
schema:
type: string
format: uuid
example: e379fbc8-cd83-4bef-a280-a0ac9d00dcf8
responses:
'200':
description: Claim.
content:
application/json:
schema:
$ref: '#/components/schemas/InfringementClaimWrapped'
default:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
4XX:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
/infringement_claims/{claim_id}/contest:
post:
summary: Contest an infringement claim
description: 'Submit a written response and supporting documents disputing the claim. The first call moves the claim from `pending` to `contested`; subsequent calls append supplementary evidence without changing status. The `documents[]` you attach are aggregated across rounds in the claim''s `contest_documents` field.
Only `pending` and `contested` claims accept new evidence. A `resolved` claim returns `400`.
Failure modes:
- `400` - the claim is `resolved` (terminal); cannot be contested further.
- `404` - the claim does not exist or is not against a DIR you own.
- `422` - `contest_notes` is too short ( 2000 chars), `documents` is > 20 entries, or a `document_id` is duplicated within the same submission.'
operationId: contestInfringementClaim
tags:
- Infringement Claims
parameters:
- name: claim_id
in: path
description: Unique identifier of the claim.
required: true
schema:
type: string
format: uuid
example: e379fbc8-cd83-4bef-a280-a0ac9d00dcf8
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/InfringementClaimContest'
example:
contest_notes: We own the trademark outright; our registration precedes the claimant by three years. See attached certificate.
documents:
- document_id: 2a7e8337-e803-4057-a4ae-26c40eb0bc6c
document_type: trademark_registration
description: USPTO trademark certificate.
responses:
'200':
description: Updated claim, status `contested`.
content:
application/json:
schema:
$ref: '#/components/schemas/InfringementClaimWrapped'
default:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
4XX:
$ref: '#/components/responses/branded-calling_GenericErrorResponse'
components:
schemas:
ContestSubmission:
type: object
description: One round of customer contest evidence on an infringement claim. The aggregated documents across rounds live on the parent claim's `contest_documents`; this submission record carries only the per-round notes and document count.
properties:
notes:
type: string
example: We own the trademark outright; our registration precedes the claimant by three years.
submitted_at:
type: string
format: date-time
example: '2026-04-22T02:13:06.629473Z'
readOnly: true
document_count:
type: integer
minimum: 0
example: 1
readOnly: true
CallReason:
type: object
properties:
reason:
type: string
maxLength: 64
example: Appointment reminders
created_at:
type: string
format: date-time
example: '2026-04-26T18:06:51.940749Z'
readOnly: true
InfringementClaimType:
type: string
enum:
- trademark
- copyright
description: Category of infringement being claimed.
InfringementClaimDirRef:
type: object
description: Snapshot of the DIR the claim is filed against, embedded for convenience.
properties:
id:
type: string
format: uuid
example: 42a3f554-7ce3-44c2-bfe9-6e1afe0d7991
readOnly: true
display_name:
type: string
example: Acme Plumbing
enterprise_id:
type: string
format: uuid
example: 7eca8226-8081-4e11-abdc-437b5f53a81f
status:
$ref: '#/components/schemas/DirStatus'
Document:
type: object
required:
- document_id
- document_type
properties:
document_id:
type: string
format: uuid
description: Id returned by the Telnyx Documents API after you upload the file (upload via `POST /v2/documents`; see https://developers.telnyx.com/api/documents).
example: 2a7e8337-e803-4057-a4ae-26c40eb0bc6c
document_type:
type: string
enum:
- letter_of_authorization
- business_registration
- articles_of_incorporation
- tax_document
- ein_letter
- trademark_registration
- website_ownership
- business_license
- professional_license
- government_id
- utility_bill
- bank_statement
- other
example: business_registration
description: Type of supporting document. Pick the closest match to what the file actually contains; `other` triggers manual vetting and may slow approval. The matching short_name reference list is at `GET /v2/dir/document_types`.
description:
type: string
maxLength: 255
description: An optional note describing this document, for example what it proves.
example: Certificate of incorporation.
branded-calling_Errors:
type: object
required:
- errors
properties:
errors:
type: array
items:
$ref: '#/components/schemas/branded-calling_Error'
description: List of one or more error entries. Order is not significant.
description: Canonical Telnyx error envelope. Returned on every 4xx and 5xx response from this service. `errors` is non-empty; multiple entries indicate multiple distinct problems with the same request (e.g. one entry per invalid phone number on a bulk operation).
InfringementClaimList:
type: object
required:
- data
- meta
properties:
data:
type: array
items:
$ref: '#/components/schemas/InfringementClaim'
meta:
$ref: '#/components/schemas/branded-calling_PaginationMeta'
DirInfringementUpdateRequest:
type: object
required:
- certify_no_infringement
- certify_brand_is_accurate
- certify_no_shaft_content
- certify_ip_ownership
- infringement_resolution_notes
properties:
certify_no_infringement:
type: boolean
description: Check to certify that the brand no longer infringes anyone else's trademark or intellectual property.
enum:
- true
certify_brand_is_accurate:
type: boolean
description: Must be `true`.
enum:
- true
certify_no_shaft_content:
type: boolean
description: Must be `true`.
enum:
- true
certify_ip_ownership:
type: boolean
description: Must be `true`.
enum:
- true
infringement_resolution_notes:
type: string
minLength: 10
maxLength: 500
description: Explanation of how the infringement concern was addressed.
display_name:
type: string
nullable: true
minLength: 1
maxLength: 35
description: The business name shown to call recipients, 1 to 35 characters, no emoji, not blank.
logo_url:
type: string
nullable: true
maxLength: 128
description: Publicly accessible HTTPS URL (max 128 chars) to a 256x256 BMP logo (max 1 MB).
call_reasons:
type: array
items:
type: string
nullable: true
minItems: 1
maxItems: 10
documents:
type: array
items:
$ref: '#/components/schemas/Document'
nullable: true
maxItems: 20
description: Append-only supporting documents to attach while resolving the claim (e.g. authorization or licensing proof).
Dir:
type: object
properties:
id:
type: string
format: uuid
example: 16635d38-75a6-4481-82e8-69af60e05011
readOnly: true
enterprise_id:
type: string
format: uuid
example: 4a6192a4-573d-446d-b3ce-aff9117272a6
display_name:
type: string
example: Acme Plumbing
reselling:
type: boolean
example: false
certify_brand_is_accurate:
type: boolean
example: true
certify_no_shaft_content:
type: boolean
example: true
certify_ip_ownership:
type: boolean
example: true
authorizer_name:
type: string
nullable: true
example: Sam Owner
authorizer_email:
type: string
format: email
nullable: true
example: sam@acmeplumbing.example.com
logo_url:
type: string
format: uri
nullable: true
example: https://acmeplumbing.example.com/logo-256.bmp
call_reasons:
type: array
items:
$ref: '#/components/schemas/CallReason'
documents:
type: array
items:
$ref: '#/components/schemas/Document'
nullable: true
status:
$ref: '#/components/schemas/DirStatus'
rejection_reasons:
type: array
items:
$ref: '#/components/schemas/RejectionReason'
nullable: true
description: Populated when `status` is `rejected`; cleared on `/submit` or successful approval.
rejected_at:
type: string
format: date-time
nullable: true
readOnly: true
created_at:
type: string
format: date-time
example: '2026-04-26T18:06:51.940749Z'
readOnly: true
updated_at:
type: string
format: date-time
example: '2026-04-26T18:09:24.785211Z'
readOnly: true
submitted_at:
type: string
format: date-time
nullable: true
example: '2026-04-26T18:07:03.716411Z'
readOnly: true
verified_at:
type: string
format: date-time
nullable: true
example: '2026-04-26T18:07:29.537926Z'
readOnly: true
expiring_at:
type: string
format: date-time
nullable: true
example: '2027-04-26T18:07:29.537981Z'
readOnly: true
delete_requested_at:
type: string
format: date-time
nullable: true
description: When deletion was requested. Set once the DIR enters `delete_requested`; `null` otherwise.
example: '2026-04-27T09:12:44.201820Z'
readOnly: true
webhook_url:
type: string
format: uri
nullable: true
description: '`https://` URL that receives webhook notifications for this DIR''s compliance-review outcomes. `null` when not subscribed.'
example: https://acmehealthcare.example.com/webhooks/branded-calling
DirStatus:
type: string
enum:
- draft
- submitted
- in_review
- verified
- rejected
- unsuccessful
- suspended
- expired
- infringement_claimed
- permanently_rejected
- delete_requested
description: 'DIR lifecycle status.
- `draft` - newly created; editable; not yet submitted.
- `submitted` / `in_review` - Telnyx is reviewing.
- `verified` - approved; phone numbers may be attached.
- `rejected` - Telnyx rejected this submission; `rejection_reasons` is populated; customer can edit and resubmit.
- `unsuccessful` - system-side error during processing; customer can edit and resubmit.
- `suspended` - temporarily disabled (e.g. by an active infringement claim).
- `expired` - verification expired; customer must resubmit.
- `infringement_claimed` - a trademark/impersonation claim is open against this DIR.
- `permanently_rejected` - terminal; cannot be resubmitted.
- `delete_requested` - you have requested deletion; the DIR still exists and Telnyx is completing the removal (de-registration and cleanup). A verified DIR keeps serving its branded identity, and keeps billing, until the removal finishes.'
DirWrapped:
type: object
required:
- data
properties:
data:
$ref: '#/components/schemas/Dir'
InfringementClaimWrapped:
type: object
required:
- data
properties:
data:
$ref: '#/components/schemas/InfringementClaim'
RejectionReason:
type: object
properties:
code:
type: string
example: documentation_incomplete
title:
type: string
example: Documentation incomplete
detail:
type: string
example: Provided documents do not establish business identity.
message:
type: string
nullable: true
description: Customer-visible free-text comment from the Telnyx vetting team. Only the first entry of `rejection_reasons` carries this; the rest are `null`.
example: Please re-upload a clearer scan of the certificate.
branded-calling_PaginationMeta:
type: object
required:
- total_pages
- total_results
- page_number
- page_size
properties:
total_pages:
type: integer
example: 3
description: Total number of pages available given the current `page_size`.
total_results:
type: integer
example: 42
description: Total number of items across all pages (excludes soft-deleted rows).
page_number:
type: integer
example: 1
description: 1-based index of this page. Echoes the `page[number]` query parameter (default `1`).
page_size:
type: integer
example: 20
description: Number of items returned in this page's `data` array. Capped at 250.
description: JSON:API pagination metadata returned with every paginated list response. Page numbering is 1-based. `page_size` reports the number of items actually returned in `data` for this page; the requested size is taken from the `page[size]` query parameter.
InfringementClaimContest:
type: object
required:
- contest_notes
additionalProperties: false
properties:
contest_notes:
type: string
minLength: 10
maxLength: 2000
description: Customer's response to the claim. 10–2000 characters.
example: We own the trademark outright; our registration precedes the claimant by three years.
documents:
type: array
items:
$ref: '#/components/schemas/Document'
maxItems: 20
description: Up to 20 supporting documents per submission. `document_id` must be unique within this submission. Documents are aggregated into the claim's `contest_documents` across all submissions.
InfringementClaimStatus:
type: string
enum:
- pending
- contested
- resolved
description: Lifecycle status. `pending` - newly filed; the DIR is auto-suspended. `contested` - you have submitted contest evidence; awaiting Telnyx review. `resolved` - final.
branded-calling_Error:
type: object
required:
- code
- title
- detail
- meta
properties:
code:
type: string
example: '10005'
description: Stable numeric Telnyx error catalog id. See `meta.url` for the full catalog entry.
title:
type: string
example: Invalid parameters
description: Short human-readable category, e.g. `Bad Request`, `Duplicate resource`, `Not Found`, `Forbidden`. Treat as advisory only - the stable identifier is `code`.
detail:
type: string
example: field required
description: Context-specific message describing what went wrong on this particular request. May embed offending values; do not rely on it for programmatic matching - branch on `code`.
meta:
type: object
required:
- url
properties:
url:
type: string
format: uri
example: https://developers.telnyx.com/docs/overview/errors/10005
pending_check_ids:
type: array
items:
type: string
format: uuid
description: Set on `422 vetting_checks_incomplete` responses from `/admin/dir/{id}/approve` and `/admin/phone-number-batches/approve`. Lists the still-pending vetting check ids.
pending_check_codes:
type: array
items:
type: string
description: Codes of the pending vetting checks (e.g. `loa_signature_valid`).
pending_check_labels:
type: array
items:
type: string
description: Human-readable labels of the pending vetting checks.
description: Carries `url` linking to the Telnyx error catalog entry for this `code`. Useful for forwarding the user to documentation.
source:
type: object
description: Optional pointer at the offending field of the request.
properties:
pointer:
type: string
example: /body/legal_name
parameter:
type: string
example: page[size]
description: A single entry in the canonical Telnyx error envelope. `code` is the stable Telnyx error catalog id; the human-readable explanation lives at `meta.url`. `detail` is a context-specific message; `source.pointer` (when present) names the offending field of the request.
InfringementClaim:
type: object
properties:
id:
type: string
format: uuid
example: e379fbc8-cd83-4bef-a280-a0ac9d00dcf8
readOnly: true
dir_id:
type: string
format: uuid
example: 42a3f554-7ce3-44c2-bfe9-6e1afe0d7991
enterprise_id:
type: string
format: uuid
example: 7eca8226-8081-4e11-abdc-437b5f53a81f
claim_type:
$ref: '#/components/schemas/InfringementClaimType'
claim_description:
type: string
minLength: 10
maxLength: 2000
example: Alleged infringement on trademark XYZ.
claimant_name:
type: string
minLength: 1
maxLength: 255
example: Test Claimant LLC
claimant_contact:
type: string
minLength: 1
maxLength: 255
example: legal@testclaimant.example.com
claim_date:
type: string
format: date-time
description: When the claim was filed (set by the claimant's representative at file time).
example: '2026-04-22T02:12:54Z'
readOnly: true
status:
$ref: '#/components/schemas/InfringementClaimStatus'
resolution:
type: string
nullable: true
enum:
- upheld
- rejected
- modified
description: Set only when `status` is `resolved`.
resolution_date:
type: string
format: date-time
nullable: true
readOnly: true
resolution_notes:
type: string
nullable: true
maxLength: 2000
readOnly: true
contest_documents:
type: array
items:
$ref: '#/components/schemas/Document'
description: Aggregated across all customer contest submissions on this claim.
contest_history:
type: array
items:
$ref: '#/components/schemas/ContestSubmission'
description: Per-round submission audit trail. Each entry records one `POST /infringement_claims/{id}/contest` call (notes, timestamp, document count). Aggregated documents live on `contest_documents`.
readOnly: true
dir:
$ref: '#/components/schemas/InfringementClaimDirRef'
created_at:
type: string
format: date-time
example: '2026-04-22T02:12:55.908411Z'
readOnly: true
updated_at:
type: string
format: date-time
example: '2026-04-22T02:12:55.908417Z'
readOnly: true
parameters:
BcPageNumber:
name: page[number]
in: query
description: 1-based page number. Out-of-range values return an empty page with correct meta.
required: false
schema:
type: integer
minimum: 1
default: 1
example: 1
BcPageSize:
name: page[size]
in: query
description: Items per page. Maximum 250; values above are clamped to 250.
required: false
schema:
type: integer
minimum: 1
maximum: 250
default: 20
example: 20
DirId:
name: dir_id
in: path
description: The DIR id. Lowercase UUID.
required: true
schema:
type: string
format: uuid
example: 16635d38-75a6-4481-82e8-69af60e05011
responses:
branded-calling_GenericErrorResponse:
description: An error occurred. The response carries the standard Telnyx error envelope.
content:
application/json:
schema:
$ref: '#/components/schemas/branded-calling_Errors'
examples:
validation_error:
summary: 422 - request body failed validation
value:
errors:
- code: '10005'
title: Invalid parameters
detail: field required
meta:
url: https://developers.telnyx.com/docs/overview/errors/10005
source:
pointer: /body/legal_name
bad_request:
summary: 400 - request rejected by a state guard
description: Returned when the request itself is well-formed but the resource is in a state that disallows this action (e.g. updating a DIR while it is being vetted, or deleting an enterprise that still has DIRs in vetting).
value:
errors:
- code: '10015'
title: Bad Request
detail: Cannot update DIR in 'verified' status
meta:
url: https://developers.telnyx.com/docs/overview/errors/10015
not_found:
summary: 404 - resource does not exist or is not yours
value:
errors:
- code: '10009'
title: Resource not found
detail: Enterprise not found.
meta:
url: https://developers.telnyx.com/docs/overview/errors/10009
conflict:
summary: 409 - request conflicts with current resource state
value:
errors:
- code: '10021'
title: Resource in use
detail: DIR has 1 active infringement claim(s). Resolve the claim before making this change.
meta:
url: https://developers.telnyx.com/docs/overview/errors/10021
securitySchemes:
BearerAuth:
type: http
scheme: bearer
bearerFormat: API key
description: 'Telnyx API key supplied as `Authorization: Bearer <token>`. In production, auth may be validated by the API gateway and forwarded via Telnyx auth headers.'
Payment:
type: apiKey
in: header
name: Authorization
description: 'Machine Payment Protocol credential used on paid retries, sent as `Authorization: Payment ...`. Obtained by paying a challenge returned in the `WWW-Authenticate` header of a 402 response. This is not a Telnyx API key; initial challenge requests use standard bearer authentication instead.'
agent-memory_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key
bearerAuth:
type: http
scheme: bearer
branded-calling_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key. Generate one at https://portal.telnyx.com/#/app/api-keys.
collections_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key. Collections and results are automatically scoped to the authenticated user's organization.
number-reputation_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key. Generate one at https://portal.telnyx.com/#/app/api-keys.
oauthClientAuth:
type: oauth2
flows:
clientCredentials:
tokenUrl: https://api.telnyx.com/v2/oauth/token
scopes:
admin: Administrative access to Telnyx resources
authorizationCode:
authorizationUrl: https://api.telnyx.com/v2/oauth/authorize
tokenUrl: https://api.telnyx.com/v2/oauth/token
refreshUrl: https://api.telnyx.com/v2/oauth/token
scopes:
admin: Administrative access to Telnyx resources
description: OAuth 2.0 authentication for Telnyx API and MCP integrations
outbound-voice-profiles_bearerAuth:
type: http
scheme: bearer
bearerFormat: JWT
pronunciation-dicts_bearerAuth:
type: http
scheme: bearer
description: Telnyx API v2 key. Obtain from https://portal.telnyx.com
rcs-registration_bearerAuth:
type: http
scheme: bearer
bearerFormat: API key
stored-payment-transactions_bearerAuth:
type: http
scheme: bearer
bearerFormat: JWT
transcriptions-search_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key. Results are automatically scoped to the authenticated user's organization.
web-search_bearerAuth:
type: http
scheme: bearer
description: Telnyx API key
x-service-info:
categories:
- communication
- developer-tools
docs:
apiReference: https://developers.telnyx.com
homepage: https://telnyx.com
llms: https://telnyx.com/llms.txt