Teliax Customer/Analytics API

openapi: 3.2.0
info:
  title: Teliax Customer/Analytics API
  version: 1.0.0
  contact: {}
  description: 'Operations tagged Customer/Analytics across 2 of this provider''s published API definitions: teliax-warp-openapi.json, teliax-warp-openapi.yml. Each path carries the servers of the definition it was published in.'
servers:
- url: //api.warp.ringer.tel
tags:
- name: Customer/Analytics
paths:
  /v1/cdr/details:
    get:
      security:
      - ApiKeyAuth: []
      description: 'Returns one keyset page of call detail records, newest first. **Pagination is cursor-based**: pass the `next_cursor` from the previous response back as `cursor` to fetch the following page, and stop when `has_more` is false. There is no page number and no total count — an exact total over the CDR store is not affordable at platform volume. Wholesale fields (selected_vendor, vendor_cost, margin, margin_pct, tf_*) are always omitted on this customer endpoint. trunk_id / trunk_name identify the customer''s own trunk. Errors: INVALID_DATE, INVALID_CURSOR, CDR_QUERY_FAILED.'
      tags:
      - Customer/Analytics
      summary: List call detail records
      parameters:
      - description: Start date (YYYY-MM-DD)
        name: start_date
        in: query
        schema:
          type: string
      - description: End date (YYYY-MM-DD, inclusive)
        name: end_date
        in: query
        schema:
          type: string
      - description: Operator TZ offset (JS getTimezoneOffset())
        name: tz_offset_minutes
        in: query
        schema:
          type: integer
      - description: Opaque cursor from the previous response's next_cursor. Omit for the first page.
        name: cursor
        in: query
        schema:
          type: string
      - description: Rows per page (1-1000)
        name: limit
        in: query
        schema:
          type: integer
          default: 50
      - description: inbound | outbound
        name: direction
        in: query
        schema:
          type: string
      - description: Filter by disposition
        name: disposition
        in: query
        schema:
          type: string
      - description: Filter by ANI (substring)
        name: ani
        in: query
        schema:
          type: string
      - description: Filter by DNI (substring)
        name: dni
        in: query
        schema:
          type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    data:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.CDRCursorPage'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
      operationId: getV1CdrDetails
      x-operation-id-source: derived
    servers:
    - url: //api.warp.ringer.tel
  /v1/cdr/export:
    get:
      security:
      - ApiKeyAuth: []
      description: 'Enqueues an asynchronous CSV export of the matching call detail records and returns **202** with a job id — it does NOT stream the file. Poll `GET /v1/cdr/export/jobs/{job_id}` until status is `done`, then download from the returned signed `url` (valid 24h from the moment it is issued; poll again for a fresh one). An export may span at most 93 days, and at most 3 exports per account may be pending or running at once. A file that ends with a TRUNCATED marker line was capped; narrow the date range. Wholesale vendor/cost/margin columns are omitted; Trunk is the customer''s own trunk group name. Errors: INVALID_DATE, VALIDATION_ERROR, NO_ACTIVE_CUSTOMER, RATE_LIMITED, CDR_EXPORT_FAILED, CDR_EXPORT_UNAVAILABLE.'
      tags:
      - Customer/Analytics
      summary: Request a CDR CSV export
      parameters:
      - description: Start date (YYYY-MM-DD)
        name: start_date
        in: query
        schema:
          type: string
      - description: End date (YYYY-MM-DD, inclusive)
        name: end_date
        in: query
        schema:
          type: string
      - description: Operator TZ offset (JS getTimezoneOffset())
        name: tz_offset_minutes
        in: query
        schema:
          type: integer
      - description: inbound | outbound
        name: direction
        in: query
        schema:
          type: string
      - description: Filter by disposition
        name: disposition
        in: query
        schema:
          type: string
      - description: Filter by ANI (substring)
        name: ani
        in: query
        schema:
          type: string
      - description: Filter by DNI (substring)
        name: dni
        in: query
        schema:
          type: string
      responses:
        '202':
          description: Accepted
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    data:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.CDRExportJobRef'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '429':
          description: Too Many Requests
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '503':
          description: Service Unavailable
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
      operationId: getV1CdrExport
      x-operation-id-source: derived
    servers:
    - url: //api.warp.ringer.tel
  /v1/cdr/export/jobs/{job_id}:
    get:
      security:
      - ApiKeyAuth: []
      description: 'Returns the state of an export job. While `pending` or `running`, poll again. On `done` the response carries a freshly signed `url` valid until `expires_at` (24h) — the link is minted per request, so an expired one is replaced simply by polling again. On `error`, `error_code` names the failure (including EXPORT_TIMEOUT for a job abandoned mid-run). A job belonging to another customer returns 404. Errors: INVALID_ID, NOT_FOUND, NO_ACTIVE_CUSTOMER, CDR_EXPORT_FAILED, CDR_EXPORT_UNAVAILABLE.'
      tags:
      - Customer/Analytics
      summary: Poll a CDR CSV export job
      parameters:
      - description: Export job id
        name: job_id
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    data:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.CDRExportJobStatus'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '404':
          description: Not Found
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '503':
          description: Service Unavailable
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
      operationId: getV1CdrExportJobsByJobId
      x-operation-id-source: derived
    servers:
    - url: //api.warp.ringer.tel
  /v1/cdr/statistics:
    get:
      security:
      - ApiKeyAuth: []
      description: 'Returns aggregated CDR metrics for a date range. Wholesale economics (total_cost, total_margin, avg_margin_pct) are always omitted on this customer endpoint. `quality` (avg MOS/packet-loss/jitter/PDD + sample count) is present only when the server is reading from the CDR rollup mirror; it is absent (omitted) otherwise. Errors: INVALID_DATE, CDR_QUERY_FAILED.'
      tags:
      - Customer/Analytics
      summary: Get call statistics
      parameters:
      - description: Start date (YYYY-MM-DD)
        name: start_date
        in: query
        schema:
          type: string
      - description: End date (YYYY-MM-DD, inclusive)
        name: end_date
        in: query
        schema:
          type: string
      - description: Operator TZ offset (JS getTimezoneOffset())
        name: tz_offset_minutes
        in: query
        schema:
          type: integer
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    data:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.CallStatistics'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
      operationId: getV1CdrStatistics
      x-operation-id-source: derived
    servers:
    - url: //api.warp.ringer.tel
  /v1/cdr/trends:
    get:
      security:
      - ApiKeyAuth: []
      description: 'Returns time-bucketed CDR aggregates for charts. Wholesale total_margin is always omitted on this customer endpoint. Errors: INVALID_DATE, INVALID_GRANULARITY, CDR_QUERY_FAILED.'
      tags:
      - Customer/Analytics
      summary: Get call trend data
      parameters:
      - description: Start date (YYYY-MM-DD)
        name: start_date
        in: query
        schema:
          type: string
      - description: End date (YYYY-MM-DD, inclusive)
        name: end_date
        in: query
        schema:
          type: string
      - description: Operator TZ offset (JS getTimezoneOffset())
        name: tz_offset_minutes
        in: query
        schema:
          type: integer
      - description: hour | day | week
        name: granularity
        in: query
        schema:
          type: string
          default: day
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    data:
                      type: array
                      items:
                        $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.TrendDataPoint'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIResponse'
                - type: object
                  properties:
                    error:
                      $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
      operationId: getV1CdrTrends
      x-operation-id-source: derived
    servers:
    - url: //api.warp.ringer.tel
components:
  schemas:
    github_com_ringer-warp_api-gateway_internal_models.QualityStats:
      type: object
      properties:
        avg_jitter_ms:
          type: number
        avg_mos:
          type: number
        avg_packet_loss_pct:
          type: number
        avg_pdd_ms:
          type: number
        samples:
          type: integer
    github_com_ringer-warp_api-gateway_internal_models.CallDetail:
      type: object
      properties:
        ani:
          type: string
        answer_stamp:
          type: string
        billed_seconds:
          type: integer
        call_type:
          description: 'CallType is a vestigial pre-Phase-A field; the writer chain stopped

            populating it. Kept on the model for legacy consumers but the

            frontend renders the "Zone" column from the Zone field below.'
          type: string
        codec:
          description: 'Codec is the negotiated customer-leg audio codec (e.g. PCMU, opus)

            captured from answer SDP; NULL when not captured.'
          type: string
        customer_rate:
          type: number
        direction:
          type: string
        disposition:
          type: string
        dni:
          type: string
        end_stamp:
          type: string
        id:
          type: string
        jitter_ms:
          type: integer
        jurisdiction:
          type: string
        margin:
          type: number
        margin_pct:
          type: number
        mos_score:
          type: number
        packet_loss_pct:
          type: number
        pdd_ms:
          description: 'PDDMS is true Post-Dial Delay in milliseconds when Option B ms stamps

            were captured (start_ms/progress_ms/answer_ms). When only whole-second

            stamps exist, ListCDRs falls back to pdd_seconds×1000 — UI shows "N s"

            when divisible by 1000 (not sub-second precision).'
          type: integer
        pdd_seconds:
          description: 'PDDSeconds is true PDD in whole seconds: (progress||answer)−start.'
          type: integer
        product_type:
          type: string
        raw_seconds:
          type: integer
        ring_seconds:
          description: RingSeconds is alerting duration (answer−progress). Not PDD.
          type: integer
        rtp_errors:
          type: integer
        rtp_packets:
          description: 'Media packet counts (mig 128/129). Total is ingress+egress when both set.

            Ingress = customer→WARP; egress = WARP→customer on the customer-labeled leg.'
          type: integer
        rtp_packets_egress:
          type: integer
        rtp_packets_ingress:
          type: integer
        selected_vendor:
          type: string
        sip_response_code:
          type: integer
        ss_attestation:
          description: 'STIR/SHAKEN provenance. Outbound signing fields are null on

            unsigned/legacy calls; inbound verification fields are null on

            outbound/legacy calls.'
          type: string
        ss_origid:
          type: string
        ss_signed:
          type: boolean
        ss_signer:
          description: 'Who signed the outbound call''s Identity: "warp" (WARP signed it with its own certificate) or "customer" (the caller''s own signature was passed through unchanged).'
          type: string
        ss_signer_org:
          description: 'Organization of the signing certificate''s holder: WARP''s own certificate when ss_signer is "warp"; for "customer" the holder the certificate CLAIMS, trustworthy only when ss_signer_verstat is "verified".'
          type: string
        ss_signer_spc:
          description: 'Service Provider Code from the signing certificate: WARP''s own when ss_signer is "warp"; for "customer" the code the certificate CLAIMS, trustworthy only when ss_signer_verstat is "verified".'
          type: string
        ss_signer_verify_reason:
          description: Machine reason token behind ss_signer_verstat ("ok" when verified), up to 255 characters.
          type: string
        ss_signer_verstat:
          description: 'WARP''s record-only check of a customer''s signature: "verified", "verification_failed" or "could_not_verify"; null when ss_signer is "warp". Distinct from ss_verstat, the check on calls arriving at WARP.'
          type: string
        ss_signer_x5u:
          description: Address of the signing certificate (https only). Display it as text, never as a link.
          type: string
        ss_verify_attestation:
          type: string
        ss_verify_origid:
          type: string
        ss_verify_reason:
          type: string
        ss_verstat:
          type: string
        start_stamp:
          type: string
        tf_cic:
          description: 'Toll-free outbound routing key fields; null except on toll-free

            outbound calls.'
          type: string
        tf_key_type:
          type: string
        tf_ror:
          type: string
        total_charge:
          type: number
        trunk_id:
          description: 'Customer-facing: which of the CUSTOMER''s trunks handled this call.

            Distinct from SelectedVendor (WARP''s downstream carrier, redacted).

            Empty on inbound calls that predate the inbound-trunk capture (PR #164,

            then in the since-retired proxy.cfg; b2bua carries the same field).'
          type: string
        trunk_name:
          type: string
        vendor_cost:
          description: 'Wholesale — customer wire: always redacted by internal/cdrredact.

            omitempty so the zeroed values are absent rather than misleading zeros.'
          type: number
        zone:
          description: 'Zone is the legacy zone classification (TOLLFREE / INTERSTATE /

            INTRASTATE / LOCAL / INTERNATIONAL / etc.) populated by Kamailio +

            cdr-drainer. Surfaced to the customer-side CDR table as the Zone

            column.'
          type: string
    github_com_ringer-warp_api-gateway_internal_models.CallStatistics:
      type: object
      properties:
        acd:
          type: number
        answered_calls:
          type: integer
        asr:
          type: number
        avg_margin_pct:
          type: number
        call_type_breakdown:
          type: object
          additionalProperties:
            type: integer
        connected_minutes:
          type: number
        disposition_breakdown:
          type: object
          additionalProperties:
            type: integer
        inbound_calls:
          type: integer
        outbound_calls:
          type: integer
        period_end:
          type: string
        period_start:
          type: string
        quality:
          description: 'Quality is populated ONLY when CDR_MIRROR_READS is enabled — the mirror

            grain (migration 152) carries sum/cnt quality columns the legacy

            per-row raw_cdr scan never aggregated. nil on the legacy path; the

            frontend falls back to its existing no-quality-data rendering. Never

            redacted (customer-visible; internal/cdrredact zeroes fields

            individually and does not touch this one).'
          allOf:
          - $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.QualityStats'
        total_calls:
          type: integer
        total_charge:
          type: number
        total_cost:
          description: 'Wholesale economics — customer wire: always redacted by internal/cdrredact.

            omitempty so the zeroed values are absent rather than misleading zeros.'
          type: number
        total_margin:
          type: number
        total_minutes:
          description: Minimum/increment-rounded billed minutes.
          type: number
    github_com_ringer-warp_api-gateway_internal_models.Meta:
      type: object
      properties:
        page:
          type: integer
        per_page:
          type: integer
        total:
          type: integer
        total_pages:
          type: integer
    github_com_ringer-warp_api-gateway_internal_models.CDRCursorPage:
      type: object
      properties:
        has_more:
          type: boolean
        items:
          type: array
          items:
            $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.CallDetail'
        limit:
          description: 'Limit echoes the page size actually applied after clamping, which may

            differ from what the caller asked for.'
          type: integer
        next_cursor:
          type: string
    github_com_ringer-warp_api-gateway_internal_models.CDRExportJobStatus:
      type: object
      properties:
        error_code:
          type: string
        expires_at:
          type: string
        job_id:
          type: string
        status:
          type: string
        url:
          type: string
    github_com_ringer-warp_api-gateway_internal_models.CDRExportJobRef:
      type: object
      properties:
        job_id:
          type: string
        status:
          type: string
    github_com_ringer-warp_api-gateway_internal_models.APIResponse:
      type: object
      properties:
        data: {}
        error:
          $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.APIError'
        meta:
          $ref: '#/components/schemas/github_com_ringer-warp_api-gateway_internal_models.Meta'
        success:
          type: boolean
    github_com_ringer-warp_api-gateway_internal_models.APIError:
      type: object
      properties:
        code:
          type: string
        details:
          type: object
          additionalProperties: true
        message:
          type: string
    github_com_ringer-warp_api-gateway_internal_models.TrendDataPoint:
      type: object
      properties:
        acd:
          type: number
        answered_calls:
          type: integer
        asr:
          type: number
        connected_minutes:
          type: number
        period:
          type: string
        total_calls:
          type: integer
        total_charge:
          type: number
        total_margin:
          description: 'Wholesale — customer wire: always redacted by internal/cdrredact.'
          type: number
        total_minutes:
          description: Minimum/increment-rounded billed minutes.
          type: number
  securitySchemes:
    ApiKeyAuth:
      description: 'API key auth: "Authorization: Bearer rk_..." (live) or "Bearer rk_test_..." (test label). Mint keys in the portal under Settings → API Keys.'
      type: apiKey
      name: Authorization
      in: header
x-refined-from:
- teliax-warp-openapi.json
- teliax-warp-openapi.yml