Synthflow Subaccounts API

openapi: 3.2.0
info:
  title: PLATFORM Subaccounts API
  version: 1.0.0
servers:
- url: https://api.synthflow.ai/v2
  description: Global
- url: https://api.us.synthflow.ai/v2
  description: United States
- url: https://api.eu.synthflow.ai/v2
  description: European Union
tags:
- name: Subaccounts
paths:
  /subaccounts:
    post:
      operationId: create-subaccount
      summary: Create a subaccount
      description: ''
      tags:
      - Subaccounts
      parameters:
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: '200'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/create-subaccount_Response_200'
        '400':
          description: '400'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Create-subaccountRequestBadRequestError'
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                subaccount_name:
                  type: string
                  description: The name for the new subaccount. This should be a unique identifier that distinguishes it from other subaccounts within the main account.
                user_email:
                  type: string
                  description: This is the email address of the user you wish to invite to the subaccount. When this optional parameter is filled in, a "sign in" link will be generated and sent back in the response. The user can use this link to sign in and set up their account.
                twilio_account_sid:
                  type: string
                  description: This is the Twilio SID of the subaccount.
                twilio_auth_token:
                  type: string
                  description: This is the Twilio Token of the subaccount.
                concurrency:
                  type: integer
                  description: The maximum number of calls the subaccount can handle at the same time.
                max_agents:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of agents the subaccount is allowed to create. Null if no limit is set.
                max_minutes:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of minutes allocated to this subaccount. Null if no limit is set.
                max_workflow_runs:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of workflow runs allocated to this subaccount. Null if no limit is set.
                grant_permissions:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsPostRequestBodyContentApplicationJsonSchemaGrantPermissionsItems'
                  description: Permissions to grant to the subaccount. Duplicate values are not allowed, and any value also present in `revoke_permissions` is rejected by the API.
                revoke_permissions:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsPostRequestBodyContentApplicationJsonSchemaRevokePermissionsItems'
                  description: Permissions to revoke from the subaccount. Duplicate values are not allowed, and any value also present in `grant_permissions` is rejected by the API.
              required:
              - subaccount_name
  /subaccounts/{subaccount_id}:
    put:
      operationId: update-subaccount
      summary: Update a subaccount
      description: ''
      tags:
      - Subaccounts
      parameters:
      - name: subaccount_id
        in: path
        required: true
        schema:
          $ref: '#/components/schemas/subaccount_id'
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: '200'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/update-subaccount_Response_200'
        '400':
          description: '400'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Update-subaccountRequestBadRequestError'
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                subaccount_name:
                  type: string
                  description: The name for the new subaccount. This should be a unique identifier that distinguishes it from other subaccounts within the main account.
                invite_user_email:
                  type: string
                  description: This is the email address of the user you wish to invite to the subaccount. When this optional parameter is filled in, a "sign in" link will be generated and sent back in the response. The user can use this link to sign in and set up their account.
                pricing_tiers_attach:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersAttachItems'
                  description: Pricing tier IDs that this subaccount can choose from when selecting a subscription plan.
                pricing_tiers_detach:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersDetachItems'
                  description: Pricing tiers will be removed from this subaccount and will no longer be available for selection when choosing a subscription plan.
                import_subscription:
                  $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaImportSubscription'
                  description: This section is used when you want to import an existing Stripe subscription for the subaccount
                twilio_account_sid:
                  type: string
                  description: This is the Twilio SID of the subaccount.
                twilio_auth_token:
                  type: string
                  description: This is the Twilio Token of the subaccount.
                concurrency:
                  type: integer
                  description: The maximum calls the subaccount can handle at once.
                max_agents:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of agents the subaccount is allowed to create. Null if no limit is set.
                max_minutes:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of minutes allocated to this subaccount. Null if no limit is set.
                max_workflow_runs:
                  type:
                  - integer
                  - 'null'
                  description: The maximum number of workflow runs allocated to this subaccount. Null if no limit is set.
                grant_permissions:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaGrantPermissionsItems'
                  description: Permissions to grant to the subaccount. Duplicate values are not allowed, and any value also present in `revoke_permissions` is rejected by the API.
                revoke_permissions:
                  type: array
                  items:
                    $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaRevokePermissionsItems'
                  description: Permissions to revoke from the subaccount. Duplicate values are not allowed, and any value also present in `grant_permissions` is rejected by the API.
                operation_type:
                  $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaOperationType'
                  description: The type of operation to perform. You can import objects from the parent workspace to a subaccount or return objects from a subaccount in some cases.
                products:
                  $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProducts'
                  description: Objects to be imported to or returned from the subaccount_id
    delete:
      operationId: delete-subaccount
      summary: Delete a subaccount
      description: Deletes a subaccount by ID.
      tags:
      - Subaccounts
      parameters:
      - name: subaccount_id
        in: path
        required: true
        schema:
          $ref: '#/components/schemas/subaccount_id'
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: '200'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/delete-subaccount_Response_200'
        '400':
          description: '400'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Delete-subaccountRequestBadRequestError'
    get:
      operationId: get-subaccount
      summary: Get a subaccount
      description: Retrieves detailed metadata about a specific subaccount by ID.
      tags:
      - Subaccounts
      parameters:
      - name: subaccount_id
        in: path
        required: true
        schema:
          $ref: '#/components/schemas/subaccount_id'
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: '200'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/get-subaccount_Response_200'
        '400':
          description: '400'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Get-subaccountRequestBadRequestError'
  /subaccounts/:
    get:
      operationId: list-subaccounts
      summary: List subaccounts
      description: ''
      tags:
      - Subaccounts
      parameters:
      - name: Authorization
        in: header
        description: Bearer authentication
        required: true
        schema:
          type: string
      responses:
        '200':
          description: '200'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/list-subaccounts_Response_200'
        '400':
          description: '400'
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/List-subaccountsRequestBadRequestError'
components:
  schemas:
    SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems:
      type: object
      properties:
        email:
          type: string
        status:
          type: string
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaRevokePermissionsItems:
      type: string
      enum:
      - inbound
      - outbound
      - widget
      - chat
      - assistants
      - knowledge_base
      - actions
      - workflows
      - contacts
      - phone_numbers
      - logs
      - simulations
      - analytics
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaRevokePermissionsItems
    Delete-subaccountRequestBadRequestError:
      type: object
      properties: {}
      title: Delete-subaccountRequestBadRequestError
    SubaccountsPostRequestBodyContentApplicationJsonSchemaRevokePermissionsItems:
      type: string
      enum:
      - inbound
      - outbound
      - widget
      - chat
      - assistants
      - knowledge_base
      - actions
      - workflows
      - contacts
      - phone_numbers
      - logs
      - simulations
      - analytics
      title: SubaccountsPostRequestBodyContentApplicationJsonSchemaRevokePermissionsItems
    Get-subaccountRequestBadRequestError:
      type: object
      properties: {}
      title: Get-subaccountRequestBadRequestError
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems:
      type: object
      properties:
        email:
          type: string
        status:
          type: string
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersDetachItems:
      type: object
      properties:
        pricing_tier_id:
          type: string
          description: The ID of the Synthflow pricing tier.
      required:
      - pricing_tier_id
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersDetachItems
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaGrantPermissionsItems:
      type: string
      enum:
      - inbound
      - outbound
      - widget
      - chat
      - assistants
      - knowledge_base
      - actions
      - workflows
      - contacts
      - phone_numbers
      - logs
      - simulations
      - analytics
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaGrantPermissionsItems
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems:
      type: object
      properties:
        pricing_tier_id:
          type: string
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProductsPhoneNumbersItems:
      type: object
      properties:
        number:
          type: string
          description: The E.164 formatted phone number
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProductsPhoneNumbersItems
    List-subaccountsRequestBadRequestError:
      type: object
      properties: {}
      title: List-subaccountsRequestBadRequestError
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaImportSubscription:
      type: object
      properties:
        stripe_subscription_id:
          type: string
          description: The ID of the existing Stripe subscription you want to import. This is typically used when the subaccount already has a subscription set up in Stripe, and you want to link it to their Synthflow account.
        synthflow_price_id:
          type: string
          description: The ID of the Synthflow pricing tier that corresponds to the imported Stripe subscription. This allows you to map the external Stripe subscription to an equivalent plan within Synthflow.
      description: This section is used when you want to import an existing Stripe subscription for the subaccount
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaImportSubscription
    list-subaccounts_Response_200:
      type: object
      properties:
        status:
          type: string
        response:
          $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponse'
      title: list-subaccounts_Response_200
    update-subaccount_Response_200:
      type: object
      properties:
        status:
          type: string
        response:
          $ref: '#/components/schemas/SubaccountsSubaccountIdPutResponsesContentApplicationJsonSchemaResponse'
      title: update-subaccount_Response_200
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProducts:
      type: object
      properties:
        phone_numbers:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProductsPhoneNumbersItems'
          description: The list of numbers to be imported to or returned from the subaccount_id
      description: Objects to be imported to or returned from the subaccount_id
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaProducts
    Create-subaccountRequestBadRequestError:
      type: object
      properties: {}
      title: Create-subaccountRequestBadRequestError
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription:
      type: object
      properties:
        stripe_subscription_id:
          type: string
        synthflow_price_id:
          type: string
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription
    subaccount_id:
      type: string
      description: Subaccount ID.
      title: subaccount_id
    delete-subaccount_Response_200:
      type: object
      properties:
        status:
          $ref: '#/components/schemas/status'
        response:
          $ref: '#/components/schemas/SubaccountsSubaccountIdDeleteResponsesContentApplicationJsonSchemaResponse'
      title: delete-subaccount_Response_200
    SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems:
      type: object
      properties:
        subaccount_id:
          $ref: '#/components/schemas/subaccount_id'
        agency_id:
          type: string
        name:
          type: string
        pricing_tiers:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems'
        permissions:
          $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions'
        subscription:
          $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription'
        minutes_used:
          type: integer
          default: 0
        max_minutes:
          type:
          - integer
          - 'null'
          description: The maximum number of minutes allocated to this subaccount. Null if no limit is set.
        members:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems'
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems
    SubaccountsGetResponsesContentApplicationJsonSchemaResponse:
      type: object
      properties:
        subaccounts:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems'
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponse
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponse:
      type: object
      properties:
        subaccounts:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems'
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponse
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersAttachItems:
      type: object
      properties:
        pricing_tier_id:
          type: string
          description: The ID of the Synthflow pricing tier.
      required:
      - pricing_tier_id
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaPricingTiersAttachItems
    create-subaccount_Response_200:
      type: object
      properties:
        status:
          $ref: '#/components/schemas/status'
        response:
          $ref: '#/components/schemas/SubaccountsPostResponsesContentApplicationJsonSchemaResponse'
      title: create-subaccount_Response_200
    get-subaccount_Response_200:
      type: object
      properties:
        status:
          $ref: '#/components/schemas/status'
        response:
          $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponse'
      title: get-subaccount_Response_200
    Update-subaccountRequestBadRequestError:
      type: object
      properties: {}
      title: Update-subaccountRequestBadRequestError
    SubaccountsPostRequestBodyContentApplicationJsonSchemaGrantPermissionsItems:
      type: string
      enum:
      - inbound
      - outbound
      - widget
      - chat
      - assistants
      - knowledge_base
      - actions
      - workflows
      - contacts
      - phone_numbers
      - logs
      - simulations
      - analytics
      title: SubaccountsPostRequestBodyContentApplicationJsonSchemaGrantPermissionsItems
    SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems:
      type: object
      properties:
        pricing_tier_id:
          type: string
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems
    SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaOperationType:
      type: string
      enum:
      - import
      - return
      description: The type of operation to perform. You can import objects from the parent workspace to a subaccount or return objects from a subaccount in some cases.
      title: SubaccountsSubaccountIdPutRequestBodyContentApplicationJsonSchemaOperationType
    SubaccountsPostResponsesContentApplicationJsonSchemaResponse:
      type: object
      properties:
        subaccount_id:
          $ref: '#/components/schemas/subaccount_id'
        api_key:
          type: string
          description: Subaccount API key.
        user_email:
          type: string
          description: Subaccount email.
        sign_in_link:
          type: string
          description: The invite link that can be used to log in to the account.
        twilio_connected_successfully:
          type: boolean
          description: Whether a successful Twilio connection was established.
      title: SubaccountsPostResponsesContentApplicationJsonSchemaResponse
    SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription:
      type: object
      properties:
        stripe_subscription_id:
          type: string
        synthflow_price_id:
          type: string
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems:
      type: object
      properties:
        subaccount_id:
          $ref: '#/components/schemas/subaccount_id'
        agency_id:
          type: string
        name:
          type: string
        pricing_tiers:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPricingTiersItems'
        permissions:
          $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions'
        subscription:
          $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsSubscription'
        minutes_used:
          type: integer
          default: 0
        max_minutes:
          type:
          - integer
          - 'null'
          description: The maximum number of minutes allocated to this subaccount. Null if no limit is set.
        members:
          type: array
          items:
            $ref: '#/components/schemas/SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsMembersItems'
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItems
    status:
      type: string
      description: Whether the request was successful.
      title: status
    SubaccountsSubaccountIdDeleteResponsesContentApplicationJsonSchemaResponse:
      type: object
      properties:
        answer:
          type: string
      title: SubaccountsSubaccountIdDeleteResponsesContentApplicationJsonSchemaResponse
    SubaccountsSubaccountIdPutResponsesContentApplicationJsonSchemaResponse:
      type: object
      properties:
        subaccount_id:
          $ref: '#/components/schemas/subaccount_id'
        api_key:
          type: string
        user_email:
          type: string
        sign_in_link:
          type: string
      title: SubaccountsSubaccountIdPutResponsesContentApplicationJsonSchemaResponse
    SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions:
      type: object
      properties:
        assistants:
          type: boolean
          description: Whether this subaccount can create and manage agents.
        knowledge_base:
          type: boolean
          description: Whether this subaccount can access and manage knowledge bases.
        actions:
          type: boolean
          description: Whether this subaccount can create and manage actions.
        workflows:
          type: boolean
          description: Whether this subaccount can create and manage workflows.
        contacts:
          type: boolean
          description: Whether this subaccount can create and manage contacts.
        phone_numbers:
          type: boolean
          description: Whether this subaccount can acquire and manage phone numbers.
        inbound:
          type: boolean
          description: Whether this subaccount can create and manage inbound voice agents.
        outbound:
          type: boolean
          description: Whether this subaccount can create and manage outbound voice agents.
        widget:
          type: boolean
          description: Whether this subaccount can create and manage web widget agents.
        chat:
          type: boolean
          description: Whether this subaccount can create and manage chat agents.
        logs:
          type: boolean
          description: Whether this subaccount can access call, chat, API, and webhook logs.
        simulations:
          type: boolean
          description: Whether this subaccount can access call simulations and evaluations.
        analytics:
          type: boolean
          description: Whether this subaccount can view the analytics dashboard.
      title: SubaccountsGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions
    SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions:
      type: object
      properties:
        assistants:
          type: boolean
          description: Whether this subaccount can create and manage agents.
        knowledge_base:
          type: boolean
          description: Whether this subaccount can access and manage knowledge bases.
        actions:
          type: boolean
          description: Whether this subaccount can create and manage actions.
        workflows:
          type: boolean
          description: Whether this subaccount can create and manage workflows.
        contacts:
          type: boolean
          description: Whether this subaccount can create and manage contacts.
        phone_numbers:
          type: boolean
          description: Whether this subaccount can acquire and manage phone numbers.
        inbound:
          type: boolean
          description: Whether this subaccount can create and manage inbound voice agents.
        outbound:
          type: boolean
          description: Whether this subaccount can create and manage outbound voice agents.
        widget:
          type: boolean
          description: Whether this subaccount can create and manage web widget agents.
        chat:
          type: boolean
          description: Whether this subaccount can create and manage chat agents.
        logs:
          type: boolean
          description: Whether this subaccount can access call, chat, API, and webhook logs.
        simulations:
          type: boolean
          description: Whether this subaccount can access call simulations and evaluations.
        analytics:
          type: boolean
          description: Whether this subaccount can view the analytics dashboard.
      title: SubaccountsSubaccountIdGetResponsesContentApplicationJsonSchemaResponseSubaccountsItemsPermissions
  securitySchemes:
    sec0:
      type: http
      scheme: bearer