Synthflow Platform API

aid: synthflow:platform-api
name: Synthflow Platform API
description: The Synthflow Platform API provides REST endpoints to manage assistants, phone numbers, calls,
  knowledge bases, and custom actions for no-code voice AI agents. Authentication is via bearer tokens
  and the API is available in multiple regions.
humanURL: https://docs.synthflow.ai
baseURL: https://api.synthflow.ai
tags:
- Assistants
- Calls
- Phone Numbers
- Knowledge Bases
- Actions
- REST
properties:
- type: Documentation
  url: https://docs.synthflow.ai
- type: GettingStarted
  url: https://docs.synthflow.ai/getting-started-with-your-api
- type: Signup
  url: https://app.synthflow.ai
- type: APIReference
  url: https://docs.synthflow.ai/api-reference/platform-api
- type: MCPServer
  url: https://mcp.synthflow.ai/mcp
- type: RateLimits
  url: https://docs.synthflow.ai/concurrency-calling-limits
- type: Pricing
  url: https://synthflow.ai/pricing
- type: Authentication
  url: https://docs.synthflow.ai/getting-started-with-your-api
features:
- name: Assistants Management
  description: Create, configure, and manage AI voice assistants via API.
- name: Inbound and Outbound Calls
  description: Manage inbound call routing and trigger outbound calls programmatically.
- name: Phone Number Provisioning
  description: Provision and manage phone numbers across regions.
- name: Knowledge Bases
  description: Create knowledge bases that ground agent responses in your content.
- name: Custom Actions
  description: Define webhook-based custom actions that agents can call during conversations.
- name: In-House Telephony
  description: Native telephony stack with sub-100ms latency and 99.99% uptime.
- name: Multi-Region Deployment
  description: Deploy assistants in the region that fits your workload and compliance needs.
- name: Compliance
  description: SOC 2, HIPAA, PCI DSS, and GDPR with end-to-end encryption and audit logs.
useCases:
- name: Inbound Call Automation
  description: Automate inbound support, reception, and qualification calls.
- name: Outbound Campaigns
  description: Run outbound calling campaigns for sales, surveys, and reminders.
- name: Appointment Setting
  description: Book and confirm appointments with calendar integrations.
- name: Lead Qualification
  description: Qualify and route leads to sales reps with CRM updates.
- name: Healthcare Workflows
  description: Run HIPAA-aligned voice workflows for patient outreach and intake.
integrations:
- name: HubSpot
- name: Salesforce
- name: Cal.com
- name: Calendly
- name: Zapier
- name: Make
- name: Twilio
- name: Google Sheets
- name: Slack
- name: Webhooks
- name: OpenAI
- name: Anthropic
- name: ElevenLabs
- name: Cartesia
- name: Deepgram
authentication:
- type: API Key
  description: HTTP Bearer authentication using an API key generated in the Synthflow dashboard.