Syllable Session Labels API
Operations related to labeling sessions with evaluations of quality and descriptions of issues the user encountered or other details. For more information, see [Console docs](https://docs.syllable.ai/workspaces/Sessions).
Operations related to labeling sessions with evaluations of quality and descriptions of issues the user encountered or other details. For more information, see [Console docs](https://docs.syllable.ai/workspaces/Sessions).
openapi: 3.2.0
info:
title: SyllableSDK Session Labels API
description: "\n# Syllable Platform SDK\n\nSyllable SDK gives you the power of awesome AI agentry. \U0001F680\n\n## Overview\n\nThe Syllable SDK provides a comprehensive set of tools and APIs to integrate powerful AI\ncapabilities into your communication applications. Whether you're building phone agents, chatbots,\nvirtual assistants, or any other AI-driven solutions, Syllable SDK has got you covered.\n\n## Features\n\n- **Agent Configuration**: Create and manage agents that can interact with users across various \nchannels.\n- **Channel Management**: Configure channels like SMS, web chat, and more to connect agents with \nusers.\n- **Custom Messages**: Set up custom messages that agents can deliver as greetings or responses.\n- **Conversations**: Track and manage conversations between users and agents, including session \nmanagement.\n- **Tools and Workflows**: Leverage tools and workflows to enhance agent capabilities, such as data \nprocessing and API calls.\n- **Data Sources**: Integrate data sources to provide agents with additional context and \ninformation.\n- **Insights and Analytics**: Analyze conversations and sessions to gain insights into user \ninteractions.\n- **Permissions and Security**: Manage permissions to control access to various features and \nfunctionalities.\n- **Language Support**: Define language groups to enable multilingual support for agents.\n- **Outbound Campaigns**: Create and manage outbound communication campaigns to reach users \neffectively.\n- **Session Labels**: Label sessions with evaluations of quality and descriptions of issues \nencountered.\n- **Incident Management**: Track and manage incidents related to agent interactions.\n"
version: 0.0.3
servers:
- url: https://api.syllable.cloud
description: API server
tags:
- name: session_labels
description: Operations related to labeling sessions with evaluations of quality and descriptions of issues the user encountered or other details. For more information, see [Console docs](https://docs.syllable.ai/workspaces/Sessions).
paths:
/api/v1/session_labels/{session_label_id}:
get:
tags:
- session_labels
summary: Get Label By Id
operationId: session_label_get_by_id
security:
- APIKeyHeader: []
parameters:
- name: session_label_id
in: path
required: true
schema:
type: integer
title: Session Label Id
responses:
'200':
description: Successful Response
content:
application/json:
schema:
$ref: '#/components/schemas/SessionLabel'
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
x-codeSamples:
- lang: python
label: Python (SDK)
source: "import os\nfrom syllable_sdk import SyllableSDK\n\n\nwith SyllableSDK(\n api_key_header=os.getenv(\"SYLLABLESDK_API_KEY_HEADER\", \"\"),\n) as ss_client:\n\n res = ss_client.session_labels.get_by_id(session_label_id=491550)\n\n # Handle response\n print(res)"
- lang: typescript
label: Typescript (SDK)
source: "import { SyllableSDK } from \"syllable-sdk\";\n\nconst syllableSDK = new SyllableSDK({\n apiKeyHeader: process.env[\"SYLLABLESDK_API_KEY_HEADER\"] ?? \"\",\n});\n\nasync function run() {\n const result = await syllableSDK.sessionLabels.getById({\n sessionLabelId: 491550,\n });\n\n console.log(result);\n}\n\nrun();"
/api/v1/session_labels/:
post:
tags:
- session_labels
summary: Create Label
description: Create a new label
operationId: session_label_create
security:
- APIKeyHeader: []
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/SessionLabelCreate'
responses:
'200':
description: Successful Response
content:
application/json:
schema:
$ref: '#/components/schemas/SessionLabel'
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
x-codeSamples:
- lang: python
label: Python (SDK)
source: "import os\nfrom syllable_sdk import SyllableSDK\n\n\nwith SyllableSDK(\n api_key_header=os.getenv(\"SYLLABLESDK_API_KEY_HEADER\", \"\"),\n) as ss_client:\n\n res = ss_client.session_labels.create(request={\n \"session_id\": 1,\n \"type\": \"auto-rating\",\n \"code\": \"GOOD\",\n \"user_email\": \"user@email.com\",\n \"issue_categories\": [\n \"Silent treatment\",\n ],\n })\n\n # Handle response\n print(res)"
- lang: typescript
label: Typescript (SDK)
source: "import { SyllableSDK } from \"syllable-sdk\";\n\nconst syllableSDK = new SyllableSDK({\n apiKeyHeader: process.env[\"SYLLABLESDK_API_KEY_HEADER\"] ?? \"\",\n});\n\nasync function run() {\n const result = await syllableSDK.sessionLabels.create({\n sessionId: 1,\n type: \"auto-rating\",\n code: \"GOOD\",\n userEmail: \"user@email.com\",\n issueCategories: [\n \"Silent treatment\",\n ],\n });\n\n console.log(result);\n}\n\nrun();"
get:
tags:
- session_labels
summary: Session Labels List
operationId: session_labels_list
security:
- APIKeyHeader: []
parameters:
- name: page
in: query
required: false
schema:
anyOf:
- type: integer
minimum: 0
- type: 'null'
description: The page number from which to start (0-based)
examples:
- 0
default: 0
title: Page
description: The page number from which to start (0-based)
- name: limit
in: query
required: false
schema:
type: integer
minimum: 0
description: The maximum number of items to return
examples:
- 25
default: 25
title: Limit
description: The maximum number of items to return
- name: search_fields
in: query
required: false
schema:
type: array
items:
$ref: '#/components/schemas/SessionLabelProperties'
description: String names of fields to search. Correspond by index to search field values
examples:
- name
default: []
title: Search Fields
description: String names of fields to search. Correspond by index to search field values
- name: search_field_values
in: query
required: false
schema:
type: array
items:
type: string
description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
examples:
- Some Object Name
default: []
title: Search Field Values
description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
- name: order_by
in: query
required: false
schema:
anyOf:
- $ref: '#/components/schemas/SessionLabelProperties'
- type: 'null'
description: The field whose value should be used to order the results
examples:
- name
title: Order By
description: The field whose value should be used to order the results
- name: order_by_direction
in: query
required: false
schema:
anyOf:
- $ref: '#/components/schemas/OrderByDirection'
- type: 'null'
description: The direction in which to order the results
title: Order By Direction
description: The direction in which to order the results
- name: fields
in: query
required: false
schema:
anyOf:
- type: array
items:
$ref: '#/components/schemas/SessionLabelProperties'
- type: 'null'
description: The fields to include in the response
default: []
title: Fields
description: The fields to include in the response
- name: start_datetime
in: query
required: false
schema:
anyOf:
- type: string
- type: 'null'
description: The start datetime for filtering results
examples:
- '2023-01-01T00:00:00Z'
title: Start Datetime
description: The start datetime for filtering results
- name: end_datetime
in: query
required: false
schema:
anyOf:
- type: string
- type: 'null'
description: The end datetime for filtering results
examples:
- '2024-01-01T00:00:00Z'
title: End Datetime
description: The end datetime for filtering results
responses:
'200':
description: Successful Response
content:
application/json:
schema:
$ref: '#/components/schemas/ListResponse_SessionLabel_'
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
x-codeSamples:
- lang: python
label: Python (SDK)
source: "import os\nfrom syllable_sdk import SyllableSDK, models\n\n\nwith SyllableSDK(\n api_key_header=os.getenv(\"SYLLABLESDK_API_KEY_HEADER\", \"\"),\n) as ss_client:\n\n res = ss_client.session_labels.list(page=0, limit=25, search_fields=[\n models.SessionLabelProperties.CODE,\n ], search_field_values=[\n \"Some Object Name\",\n ], start_datetime=\"2023-01-01T00:00:00Z\", end_datetime=\"2024-01-01T00:00:00Z\")\n\n # Handle response\n print(res)"
- lang: typescript
label: Typescript (SDK)
source: "import { SyllableSDK } from \"syllable-sdk\";\n\nconst syllableSDK = new SyllableSDK({\n apiKeyHeader: process.env[\"SYLLABLESDK_API_KEY_HEADER\"] ?? \"\",\n});\n\nasync function run() {\n const result = await syllableSDK.sessionLabels.list({\n page: 0,\n searchFields: [\n \"code\",\n ],\n searchFieldValues: [\n \"Some Object Name\",\n ],\n startDatetime: \"2023-01-01T00:00:00Z\",\n endDatetime: \"2024-01-01T00:00:00Z\",\n });\n\n console.log(result);\n}\n\nrun();"
components:
schemas:
SessionLabelCreate:
properties:
session_id:
type: integer
title: Session Id
description: The internal ID of the session (see Session.session_id)
examples:
- 1
type:
type: string
title: Type
description: The type of the label (either "auto-rating" or "human-rating")
examples:
- auto-rating
- human-rating
code:
type: string
title: Code
description: A code describing the quality of the labeled session (either "GOOD", "OK", "BAD", or "N/A")
examples:
- GOOD
- OK
- BAD
- N/A
user_email:
type: string
title: User Email
description: The email of the user who created the label
examples:
- user@email.com
comments:
anyOf:
- type: string
- type: 'null'
title: Comments
description: Comment string describing additional details about the session
issue_categories:
anyOf:
- items:
type: string
type: array
- type: 'null'
title: Issue Categories
description: Descriptions of issues occurring in the labeled call
default: []
examples:
- - Silent treatment
- - Speech transcription (STT)
type: object
required:
- session_id
- type
- code
- user_email
title: SessionLabelCreate
OrderByDirection:
type: string
enum:
- asc
- desc
title: OrderByDirection
description: The direction in which to order list results, either ascending or descending.
ValidationError:
properties:
loc:
items:
anyOf:
- type: string
- type: integer
type: array
title: Location
msg:
type: string
title: Message
type:
type: string
title: Error Type
type: object
required:
- loc
- msg
- type
title: ValidationError
SessionLabelProperties:
type: string
enum:
- timestamp
- session_id
- type
- code
- user_email
- issue_categories
- session_id_list
title: SessionLabelProperties
SessionLabel:
properties:
session_id:
type: integer
title: Session Id
description: The internal ID of the session (see Session.session_id)
examples:
- 1
type:
type: string
title: Type
description: The type of the label (either "auto-rating" or "human-rating")
examples:
- auto-rating
- human-rating
code:
type: string
title: Code
description: A code describing the quality of the labeled session (either "GOOD", "OK", "BAD", or "N/A")
examples:
- GOOD
- OK
- BAD
- N/A
user_email:
type: string
title: User Email
description: The email of the user who created the label
examples:
- user@email.com
comments:
anyOf:
- type: string
- type: 'null'
title: Comments
description: Comment string describing additional details about the session
issue_categories:
anyOf:
- items:
type: string
type: array
- type: 'null'
title: Issue Categories
description: Descriptions of issues occurring in the labeled call
default: []
examples:
- - Silent treatment
- - Speech transcription (STT)
id:
type: integer
title: Id
description: The internal ID of the label
examples:
- 1
timestamp:
type: string
title: Timestamp
description: The timestamp at which the label was created
examples:
- '2024-01-01T12:00:00Z'
type: object
required:
- session_id
- type
- code
- user_email
- id
- timestamp
title: SessionLabel
description: 'Response model for session label operations.
A session label is associated with a given session and contains an evaluation of quality and
descriptions of issues the user encountered in that session or other details.'
HTTPValidationError:
properties:
detail:
items:
$ref: '#/components/schemas/ValidationError'
type: array
title: Detail
type: object
title: HTTPValidationError
ListResponse_SessionLabel_:
properties:
items:
items:
$ref: '#/components/schemas/SessionLabel'
type: array
title: Items
description: List of items returned from the query
examples: []
page:
type: integer
title: Page
description: The page number of the results (0-based)
examples:
- 0
page_size:
type: integer
title: Page Size
description: The number of items returned per page
examples:
- 25
total_pages:
anyOf:
- type: integer
- type: 'null'
title: Total Pages
description: The total number of pages of results given the indicated page size
examples:
- 4
total_count:
anyOf:
- type: integer
- type: 'null'
title: Total Count
description: The total number of items returned from the query
examples:
- 100
type: object
required:
- items
- page
- page_size
title: ListResponse[SessionLabel]
securitySchemes:
APIKeyHeader:
type: apiKey
in: header
name: Syllable-API-Key
x-speakeasy-name-override:
- operationId: .*_list$
methodNameOverride: list
- operationId: .*_create$
methodNameOverride: create
- operationId: .*_update$
methodNameOverride: update
- operationId: .*_upload$
methodNameOverride: upload
- operationId: .*_delete$
methodNameOverride: delete
- operationId: .*_get_by_id$
methodNameOverride: get_by_id
- operationId: .*_get_by_name$
methodNameOverride: get_by_name
- operationId: .*_add$
methodNameOverride: add
- operationId: .*_remove$
methodNameOverride: remove
- operationId: .*_results$
methodNameOverride: results
- operationId: .*_queue_work$
methodNameOverride: queue_work
- operationId: .*_activate$
methodNameOverride: activate
- operationId: .*_inactivate$
methodNameOverride: inactivate
- operationId: .*_list_files$
methodNameOverride: list_files
- operationId: .*_move_files$
methodNameOverride: move_files
- operationId: .*_upload_file$
methodNameOverride: upload_file