Syllable Insights API

openapi: 3.2.0
info:
  title: SyllableSDK Insights API
  description: "\n# Syllable Platform SDK\n\nSyllable SDK gives you the power of awesome AI agentry. \U0001F680\n\n## Overview\n\nThe Syllable SDK provides a comprehensive set of tools and APIs to integrate powerful AI\ncapabilities into your communication applications. Whether you're building phone agents, chatbots,\nvirtual assistants, or any other AI-driven solutions, Syllable SDK has got you covered.\n\n## Features\n\n- **Agent Configuration**: Create and manage agents that can interact with users across various \nchannels.\n- **Channel Management**: Configure channels like SMS, web chat, and more to connect agents with \nusers.\n- **Custom Messages**: Set up custom messages that agents can deliver as greetings or responses.\n- **Conversations**: Track and manage conversations between users and agents, including session \nmanagement.\n- **Tools and Workflows**: Leverage tools and workflows to enhance agent capabilities, such as data \nprocessing and API calls.\n- **Data Sources**: Integrate data sources to provide agents with additional context and \ninformation.\n- **Insights and Analytics**: Analyze conversations and sessions to gain insights into user \ninteractions.\n- **Permissions and Security**: Manage permissions to control access to various features and \nfunctionalities.\n- **Language Support**: Define language groups to enable multilingual support for agents.\n- **Outbound Campaigns**: Create and manage outbound communication campaigns to reach users \neffectively.\n- **Session Labels**: Label sessions with evaluations of quality and descriptions of issues \nencountered.\n- **Incident Management**: Track and manage incidents related to agent interactions.\n"
  version: 0.0.3
servers:
- url: https://api.syllable.cloud
  description: API server
tags:
- name: insights
  description: Operations related to insights results. An insight is a tool that processes          conversation data to extract information and generate reports.
paths:
  /api/v1/insights/:
    get:
      tags:
      - insights
      summary: Insights List
      description: List the evaluated insights for sessions.
      operationId: insights_list
      security:
      - APIKeyHeader: []
      parameters:
      - name: page
        in: query
        required: false
        schema:
          anyOf:
          - type: integer
            minimum: 0
          - type: 'null'
          description: The page number from which to start (0-based)
          examples:
          - 0
          default: 0
          title: Page
        description: The page number from which to start (0-based)
      - name: limit
        in: query
        required: false
        schema:
          type: integer
          minimum: 0
          description: The maximum number of items to return
          examples:
          - 25
          default: 25
          title: Limit
        description: The maximum number of items to return
      - name: search_fields
        in: query
        required: false
        schema:
          type: array
          items:
            $ref: '#/components/schemas/InsightsProperties'
          description: String names of fields to search. Correspond by index to search field values
          examples:
          - name
          default: []
          title: Search Fields
        description: String names of fields to search. Correspond by index to search field values
      - name: search_field_values
        in: query
        required: false
        schema:
          type: array
          items:
            type: string
          description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
          examples:
          - Some Object Name
          default: []
          title: Search Field Values
        description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
      - name: order_by
        in: query
        required: false
        schema:
          anyOf:
          - $ref: '#/components/schemas/InsightsProperties'
          - type: 'null'
          description: The field whose value should be used to order the results
          examples:
          - name
          title: Order By
        description: The field whose value should be used to order the results
      - name: order_by_direction
        in: query
        required: false
        schema:
          anyOf:
          - $ref: '#/components/schemas/OrderByDirection'
          - type: 'null'
          description: The direction in which to order the results
          title: Order By Direction
        description: The direction in which to order the results
      - name: fields
        in: query
        required: false
        schema:
          anyOf:
          - type: array
            items:
              $ref: '#/components/schemas/InsightsProperties'
          - type: 'null'
          description: The fields to include in the response
          default: []
          title: Fields
        description: The fields to include in the response
      - name: start_datetime
        in: query
        required: false
        schema:
          anyOf:
          - type: string
          - type: 'null'
          description: The start datetime for filtering results
          examples:
          - '2023-01-01T00:00:00Z'
          title: Start Datetime
        description: The start datetime for filtering results
      - name: end_datetime
        in: query
        required: false
        schema:
          anyOf:
          - type: string
          - type: 'null'
          description: The end datetime for filtering results
          examples:
          - '2024-01-01T00:00:00Z'
          title: End Datetime
        description: The end datetime for filtering results
      responses:
        '200':
          description: Successful Response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ListResponse_InsightsOutput_'
        '422':
          description: Validation Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/HTTPValidationError'
      x-codeSamples:
      - lang: python
        label: Python (SDK)
        source: "import os\nfrom syllable_sdk import SyllableSDK, models\n\n\nwith SyllableSDK(\n    api_key_header=os.getenv(\"SYLLABLESDK_API_KEY_HEADER\", \"\"),\n) as ss_client:\n\n    res = ss_client.insights.list(page=0, limit=25, search_fields=[\n        models.InsightsProperties.UPLOAD_FILE_ID,\n    ], search_field_values=[\n        \"Some Object Name\",\n    ], start_datetime=\"2023-01-01T00:00:00Z\", end_datetime=\"2024-01-01T00:00:00Z\")\n\n    # Handle response\n    print(res)"
      - lang: typescript
        label: Typescript (SDK)
        source: "import { SyllableSDK } from \"syllable-sdk\";\n\nconst syllableSDK = new SyllableSDK({\n  apiKeyHeader: process.env[\"SYLLABLESDK_API_KEY_HEADER\"] ?? \"\",\n});\n\nasync function run() {\n  const result = await syllableSDK.insights.list({\n    page: 0,\n    searchFields: [\n      \"upload_file_id\",\n    ],\n    searchFieldValues: [\n      \"Some Object Name\",\n    ],\n    startDatetime: \"2023-01-01T00:00:00Z\",\n    endDatetime: \"2024-01-01T00:00:00Z\",\n  });\n\n  console.log(result);\n}\n\nrun();"
components:
  schemas:
    OrderByDirection:
      type: string
      enum:
      - asc
      - desc
      title: OrderByDirection
      description: The direction in which to order list results, either ascending or descending.
    ListResponse_InsightsOutput_:
      properties:
        items:
          items:
            $ref: '#/components/schemas/InsightsOutput'
          type: array
          title: Items
          description: List of items returned from the query
          examples: []
        page:
          type: integer
          title: Page
          description: The page number of the results (0-based)
          examples:
          - 0
        page_size:
          type: integer
          title: Page Size
          description: The number of items returned per page
          examples:
          - 25
        total_pages:
          anyOf:
          - type: integer
          - type: 'null'
          title: Total Pages
          description: The total number of pages of results given the indicated page size
          examples:
          - 4
        total_count:
          anyOf:
          - type: integer
          - type: 'null'
          title: Total Count
          description: The total number of items returned from the query
          examples:
          - 100
      type: object
      required:
      - items
      - page
      - page_size
      title: ListResponse[InsightsOutput]
    ValidationError:
      properties:
        loc:
          items:
            anyOf:
            - type: string
            - type: integer
          type: array
          title: Location
        msg:
          type: string
          title: Message
        type:
          type: string
          title: Error Type
      type: object
      required:
      - loc
      - msg
      - type
      title: ValidationError
    InsightsOutput:
      properties:
        id:
          type: integer
          title: Id
          description: Unique ID of the insight
          examples:
          - 1
        session_id:
          anyOf:
          - type: integer
          - type: 'null'
          title: Session Id
          description: Unique ID for the session
          examples:
          - 12341
        upload_file_id:
          anyOf:
          - type: integer
          - type: 'null'
          title: Upload File Id
          description: Unique ID for uploaded file
          examples:
          - 12535
        insight_tool_id:
          type: integer
          title: Insight Tool Id
          description: Unique ID for insight tool configuration
          examples:
          - 34531
        insight_tool_version:
          type: integer
          title: Insight Tool Version
          description: Version of insight tool configuration
          examples:
          - 1
        workflow_id:
          anyOf:
          - type: integer
          - type: 'null'
          title: Workflow Id
          description: Insight workflow that produced this row, if applicable
          examples:
          - 42
        insight_key:
          type: string
          title: Insight Key
          description: Key for insight tool result
          examples:
          - summary
        string_value:
          anyOf:
          - type: string
          - type: 'null'
          title: String Value
          description: String value of insight tool result
          examples:
          - This is a summary of the call
        numeric_value:
          anyOf:
          - type: number
          - type: 'null'
          title: Numeric Value
          description: Numeric value of insight tool result
          examples:
          - 1.0
        json_value:
          additionalProperties:
            anyOf:
            - type: string
            - type: integer
            - type: number
          type: object
          title: Json Value
          description: JSON value of insight tool result
          examples:
          - content: ' was there anything else that I can assist you with other than this'
            role: assistant
            start_time: 289
        created_at:
          type: string
          format: date-time
          title: Created At
          description: Timestamp at which insight tool result was created
          examples:
          - '2026-08-04T00:00:00Z'
        updated_at:
          type: string
          format: date-time
          title: Updated At
          description: Timestamp at which insight tool result was last updated
          examples:
          - '2026-08-05T00:00:00Z'
        upload_file_metadata:
          title: Upload File Metadata
          description: Metadata associated with the uploaded file
          examples:
          - duration: 00:10:00
            size: 10MB
      type: object
      required:
      - id
      - insight_tool_id
      - insight_tool_version
      - insight_key
      - json_value
      title: InsightsOutput
      description: Response model for an insight tool.
    HTTPValidationError:
      properties:
        detail:
          items:
            $ref: '#/components/schemas/ValidationError'
          type: array
          title: Detail
      type: object
      title: HTTPValidationError
    InsightsProperties:
      type: string
      enum:
      - id
      - session_id
      - upload_file_id
      - workflow_id
      - upload_folder_id
      - insight_key
      - insight_tool_id
      title: InsightsProperties
  securitySchemes:
    APIKeyHeader:
      type: apiKey
      in: header
      name: Syllable-API-Key
x-speakeasy-name-override:
- operationId: .*_list$
  methodNameOverride: list
- operationId: .*_create$
  methodNameOverride: create
- operationId: .*_update$
  methodNameOverride: update
- operationId: .*_upload$
  methodNameOverride: upload
- operationId: .*_delete$
  methodNameOverride: delete
- operationId: .*_get_by_id$
  methodNameOverride: get_by_id
- operationId: .*_get_by_name$
  methodNameOverride: get_by_name
- operationId: .*_add$
  methodNameOverride: add
- operationId: .*_remove$
  methodNameOverride: remove
- operationId: .*_results$
  methodNameOverride: results
- operationId: .*_queue_work$
  methodNameOverride: queue_work
- operationId: .*_activate$
  methodNameOverride: activate
- operationId: .*_inactivate$
  methodNameOverride: inactivate
- operationId: .*_list_files$
  methodNameOverride: list_files
- operationId: .*_move_files$
  methodNameOverride: move_files
- operationId: .*_upload_file$
  methodNameOverride: upload_file