Syllable Conversations API
Operations related to conversations. A conversation is a record of messages between a user and an agent, and is composed of one or more sessions.
Operations related to conversations. A conversation is a record of messages between a user and an agent, and is composed of one or more sessions.
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openapi: 3.2.0
info:
title: SyllableSDK Conversations API
description: "\n# Syllable Platform SDK\n\nSyllable SDK gives you the power of awesome AI agentry. \U0001F680\n\n## Overview\n\nThe Syllable SDK provides a comprehensive set of tools and APIs to integrate powerful AI\ncapabilities into your communication applications. Whether you're building phone agents, chatbots,\nvirtual assistants, or any other AI-driven solutions, Syllable SDK has got you covered.\n\n## Features\n\n- **Agent Configuration**: Create and manage agents that can interact with users across various \nchannels.\n- **Channel Management**: Configure channels like SMS, web chat, and more to connect agents with \nusers.\n- **Custom Messages**: Set up custom messages that agents can deliver as greetings or responses.\n- **Conversations**: Track and manage conversations between users and agents, including session \nmanagement.\n- **Tools and Workflows**: Leverage tools and workflows to enhance agent capabilities, such as data \nprocessing and API calls.\n- **Data Sources**: Integrate data sources to provide agents with additional context and \ninformation.\n- **Insights and Analytics**: Analyze conversations and sessions to gain insights into user \ninteractions.\n- **Permissions and Security**: Manage permissions to control access to various features and \nfunctionalities.\n- **Language Support**: Define language groups to enable multilingual support for agents.\n- **Outbound Campaigns**: Create and manage outbound communication campaigns to reach users \neffectively.\n- **Session Labels**: Label sessions with evaluations of quality and descriptions of issues \nencountered.\n- **Incident Management**: Track and manage incidents related to agent interactions.\n"
version: 0.0.3
servers:
- url: https://api.syllable.cloud
description: API server
tags:
- name: conversations
description: Operations related to conversations. A conversation is a record of messages between a user and an agent, and is composed of one or more sessions.
paths:
/api/v1/conversations/:
get:
tags:
- conversations
summary: Conversations List
operationId: conversations_list
security:
- APIKeyHeader: []
parameters:
- name: page
in: query
required: false
schema:
anyOf:
- type: integer
minimum: 0
- type: 'null'
description: The page number from which to start (0-based)
examples:
- 0
default: 0
title: Page
description: The page number from which to start (0-based)
- name: limit
in: query
required: false
schema:
type: integer
minimum: 0
description: The maximum number of items to return
examples:
- 25
default: 25
title: Limit
description: The maximum number of items to return
- name: search_fields
in: query
required: false
schema:
type: array
items:
$ref: '#/components/schemas/ConversationProperties'
description: String names of fields to search. Correspond by index to search field values
examples:
- name
default: []
title: Search Fields
description: String names of fields to search. Correspond by index to search field values
- name: search_field_values
in: query
required: false
schema:
type: array
items:
type: string
description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
examples:
- Some Object Name
default: []
title: Search Field Values
description: Values of fields to search. Correspond by index to search fields. Unless field name contains "list", an individual search field value cannot be a list
- name: order_by
in: query
required: false
schema:
anyOf:
- $ref: '#/components/schemas/ConversationProperties'
- type: 'null'
description: The field whose value should be used to order the results
examples:
- name
title: Order By
description: The field whose value should be used to order the results
- name: order_by_direction
in: query
required: false
schema:
anyOf:
- $ref: '#/components/schemas/OrderByDirection'
- type: 'null'
description: The direction in which to order the results
title: Order By Direction
description: The direction in which to order the results
- name: fields
in: query
required: false
schema:
anyOf:
- type: array
items:
$ref: '#/components/schemas/ConversationProperties'
- type: 'null'
description: The fields to include in the response
default: []
title: Fields
description: The fields to include in the response
- name: start_datetime
in: query
required: false
schema:
anyOf:
- type: string
- type: 'null'
description: The start datetime for filtering results
examples:
- '2023-01-01T00:00:00Z'
title: Start Datetime
description: The start datetime for filtering results
- name: end_datetime
in: query
required: false
schema:
anyOf:
- type: string
- type: 'null'
description: The end datetime for filtering results
examples:
- '2024-01-01T00:00:00Z'
title: End Datetime
description: The end datetime for filtering results
responses:
'200':
description: Successful Response
content:
application/json:
schema:
$ref: '#/components/schemas/ListResponse_Conversation_'
'422':
description: Validation Error
content:
application/json:
schema:
$ref: '#/components/schemas/HTTPValidationError'
x-codeSamples:
- lang: python
label: Python (SDK)
source: "import os\nfrom syllable_sdk import SyllableSDK, models\n\n\nwith SyllableSDK(\n api_key_header=os.getenv(\"SYLLABLESDK_API_KEY_HEADER\", \"\"),\n) as ss_client:\n\n res = ss_client.conversations.list(page=0, limit=25, search_fields=[\n models.ConversationProperties.AGENT_NAME,\n ], search_field_values=[\n \"Some Object Name\",\n ], start_datetime=\"2023-01-01T00:00:00Z\", end_datetime=\"2024-01-01T00:00:00Z\")\n\n # Handle response\n print(res)"
- lang: typescript
label: Typescript (SDK)
source: "import { SyllableSDK } from \"syllable-sdk\";\n\nconst syllableSDK = new SyllableSDK({\n apiKeyHeader: process.env[\"SYLLABLESDK_API_KEY_HEADER\"] ?? \"\",\n});\n\nasync function run() {\n const result = await syllableSDK.conversations.list({\n page: 0,\n searchFields: [\n \"agent_name\",\n ],\n searchFieldValues: [\n \"Some Object Name\",\n ],\n startDatetime: \"2023-01-01T00:00:00Z\",\n endDatetime: \"2024-01-01T00:00:00Z\",\n });\n\n console.log(result);\n}\n\nrun();"
components:
schemas:
HTTPValidationError:
properties:
detail:
items:
$ref: '#/components/schemas/ValidationError'
type: array
title: Detail
type: object
title: HTTPValidationError
OrderByDirection:
type: string
enum:
- asc
- desc
title: OrderByDirection
description: The direction in which to order list results, either ascending or descending.
ValidationError:
properties:
loc:
items:
anyOf:
- type: string
- type: integer
type: array
title: Location
msg:
type: string
title: Message
type:
type: string
title: Error Type
type: object
required:
- loc
- msg
- type
title: ValidationError
Conversation:
properties:
timestamp:
type: string
format: date-time
title: Timestamp
description: Timestamp of the conversation
conversation_id:
type: string
title: Conversation Id
description: ID of the conversation
agent_id:
anyOf:
- type: string
- type: 'null'
title: Agent Id
description: ID of the agent with which the conversation occurred
agent_name:
anyOf:
- type: string
- type: 'null'
title: Agent Name
description: Name of the agent with which the conversation occurred
agent_type:
anyOf:
- type: string
- type: 'null'
title: Agent Type
description: Value of the "type" field of the agent with which the conversation occurred
prompt_id:
anyOf:
- type: string
- type: 'null'
title: Prompt Id
description: ID of the prompt used in the conversation
prompt_name:
anyOf:
- type: string
- type: 'null'
title: Prompt Name
description: Name of the prompt used in the conversation
prompt_version:
anyOf:
- type: string
- type: 'null'
title: Prompt Version
description: Version of the prompt used in the conversation
llm_provider:
anyOf:
- type: string
- type: 'null'
title: Llm Provider
description: Provider for the LLM used in the conversation (see PromptResponse.llm_config.provider)
llm_model:
anyOf:
- type: string
- type: 'null'
title: Llm Model
description: Model for the LLM used in the conversation (see PromptResponse.llm_config.model)
llm_version:
anyOf:
- type: string
- type: 'null'
title: Llm Version
description: Version for the LLM used in the conversation (see PromptResponse.llm_config.version)
llm_temperature:
anyOf:
- type: number
- type: 'null'
title: Llm Temperature
description: Temperature for the LLM used in the conversation (see PromptResponse.llm_config.temperature)
llm_seed:
anyOf:
- type: integer
- type: 'null'
title: Llm Seed
description: Seed for the LLM used in the conversation (see PromptResponse.llm_config.seed).
is_legacy:
anyOf:
- type: boolean
- type: 'null'
title: Is Legacy
description: Whether the conversation occurred on the legacy Syllable system
type: object
required:
- timestamp
- conversation_id
title: Conversation
description: 'A conversation is a record of messages between a user and an agent, and is composed of one or
more sessions.'
ConversationProperties:
type: string
enum:
- timestamp
- agent_type
- agent_id
- agent_name
- prompt_id
- prompt_name
- llm_provider
- llm_model
- llm_version
- is_legacy
title: ConversationProperties
ListResponse_Conversation_:
properties:
items:
items:
$ref: '#/components/schemas/Conversation'
type: array
title: Items
description: List of items returned from the query
examples: []
page:
type: integer
title: Page
description: The page number of the results (0-based)
examples:
- 0
page_size:
type: integer
title: Page Size
description: The number of items returned per page
examples:
- 25
total_pages:
anyOf:
- type: integer
- type: 'null'
title: Total Pages
description: The total number of pages of results given the indicated page size
examples:
- 4
total_count:
anyOf:
- type: integer
- type: 'null'
title: Total Count
description: The total number of items returned from the query
examples:
- 100
type: object
required:
- items
- page
- page_size
title: ListResponse[Conversation]
securitySchemes:
APIKeyHeader:
type: apiKey
in: header
name: Syllable-API-Key
x-speakeasy-name-override:
- operationId: .*_list$
methodNameOverride: list
- operationId: .*_create$
methodNameOverride: create
- operationId: .*_update$
methodNameOverride: update
- operationId: .*_upload$
methodNameOverride: upload
- operationId: .*_delete$
methodNameOverride: delete
- operationId: .*_get_by_id$
methodNameOverride: get_by_id
- operationId: .*_get_by_name$
methodNameOverride: get_by_name
- operationId: .*_add$
methodNameOverride: add
- operationId: .*_remove$
methodNameOverride: remove
- operationId: .*_results$
methodNameOverride: results
- operationId: .*_queue_work$
methodNameOverride: queue_work
- operationId: .*_activate$
methodNameOverride: activate
- operationId: .*_inactivate$
methodNameOverride: inactivate
- operationId: .*_list_files$
methodNameOverride: list_files
- operationId: .*_move_files$
methodNameOverride: move_files
- operationId: .*_upload_file$
methodNameOverride: upload_file