Supaglue Teams API
The Team object is used to represent a team within the company receiving the ticket.
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OpenAPI Specification
openapi: 3.2.0
info:
version: 0.25.7
title: Unified Ticketing API (Preview) Teams API
contact:
name: Supaglue
email: docs@supaglue.com
url: https://supaglue.com
description: ':::note
This feature is only available in Preview to select customers on our Enterprise plan. [Contact us](mailto:team@supaglue.com) for more information.
:::
#### Introduction
Welcome to the Unified API (Ticketing) documentation. You can use this API to write to third-party providers.
[View common schema for Ticketing](https://docs.supaglue.com/platform/common-schemas/ticketing)
[](https://www.postman.com/supaglue/workspace/supaglue-public/overview)
#### Base API URL
```
https://api.supaglue.io/ticketing/v2
```
'
servers:
- url: https://api.supaglue.io/ticketing/v2
description: Supaglue API
tags:
- name: Teams
description: 'The Team object is used to represent a team within the company receiving the ticket.
'
paths:
/teams:
parameters:
- $ref: '#/components/parameters/x-customer-id'
- $ref: '#/components/parameters/x-provider-name'
get:
operationId: listTeams
summary: List teams
description: ':::note
This feature is only available in Preview to select customers on our Enterprise plan. [Contact us](mailto:team@supaglue.com) for more information.
:::
Returns a list of Team objects.
'
tags:
- Teams
security:
- x-api-key: []
parameters:
- $ref: '#/components/parameters/modified_after'
- $ref: '#/components/parameters/page_size'
- $ref: '#/components/parameters/cursor'
responses:
'200':
description: TeamsData
content:
application/json:
schema:
type: object
properties:
pagination:
$ref: '#/components/schemas/pagination'
records:
type: array
items:
$ref: '#/components/schemas/team'
required:
- pagination
- records
/teams/{team_id}:
parameters:
- $ref: '#/components/parameters/x-customer-id'
- $ref: '#/components/parameters/x-provider-name'
- name: team_id
in: path
required: true
schema:
type: string
example: 0258cbc6-6020-430a-848e-aafacbadf4ae
get:
operationId: getTeam
summary: Get team
description: ':::note
This feature is only available in Preview to select customers on our Enterprise plan. [Contact us](mailto:team@supaglue.com) for more information.
:::
Returns an Team object with the given id.
'
tags:
- Teams
security:
- x-api-key: []
parameters:
- $ref: '#/components/parameters/include_raw_data'
responses:
'200':
description: TeamData
content:
application/json:
schema:
$ref: '#/components/schemas/team'
components:
parameters:
page_size:
name: page_size
in: query
schema:
type: string
example: 123
description: 'Number of results to return per page. (Max: 1000)'
include_raw_data:
name: include_raw_data
in: query
schema:
type: boolean
description: Whether to include raw data fetched from the 3rd party provider.
example: true
modified_after:
name: modified_after
in: query
schema:
type: string
format: date-time
description: If provided, will only return objects modified after this datetime. Datetime must be in ISO 8601 format and URI encoded.
example: '2023-02-23T00:00:00Z'
cursor:
name: cursor
in: query
schema:
type: string
example: cD0yMDIxLTAxLTA2KzAzJTNBMjQlM0E1My40MzQzMjYlMkIwMCUzQTAw
description: The pagination cursor value
x-provider-name:
name: x-provider-name
in: header
schema:
type: string
example: salesforce
description: The provider name
required: true
x-customer-id:
name: x-customer-id
in: header
schema:
type: string
example: my-customer-1
description: The customer ID that uniquely identifies the customer in your application
required: true
schemas:
team:
type: object
properties:
name:
type:
- string
- 'null'
example: Platform
decription:
type:
- string
- 'null'
example: Platform and Integrations Team
required:
- name
pagination:
type: object
properties:
next:
type:
- string
- 'null'
example: eyJpZCI6IjQyNTc5ZjczLTg1MjQtNDU3MC05YjY3LWVjYmQ3MDJjNmIxNCIsInJldmVyc2UiOmZhbHNlfQ==
previous:
type:
- string
- 'null'
example: eyJpZCI6IjBjZDhmYmZkLWU5NmQtNDEwZC05ZjQxLWIwMjU1YjdmNGI4NyIsInJldmVyc2UiOnRydWV9
total_count:
type: number
example: 100
required:
- next
- previous
securitySchemes:
x-api-key:
type: apiKey
name: x-api-key
in: header
description: API key to allow developers to access the API