SleekFlow Messaging API

openapi: 3.2.0
info:
  title: SleekFlow Platform Companies Messaging API
  description: The SleekFlow Platform API lets you build custom integrations on top of the SleekFlow omnichannel messaging platform. It exposes contacts, conversations and messaging (WhatsApp and other channels), companies, lists, staff and teams, and webhooks. Authentication uses a Platform API key issued from the SleekFlow Integrations dashboard (Admin access required), passed in the X-Sleekflow-ApiKey request header. Endpoint paths in this document follow SleekFlow's documented Platform API resources; verify exact paths and request/response shapes against the live reference at apidoc.sleekflow.io during reconciliation.
  termsOfService: https://sleekflow.io/terms-of-service
  contact:
    name: SleekFlow Support
    url: https://help.sleekflow.io
  version: '1.0'
servers:
- url: https://api.sleekflow.io
  description: SleekFlow Platform API
security:
- ApiKeyAuth: []
tags:
- name: Messaging
  description: Send messages, files, and internal notes; check conversation windows.
paths:
  /v1/messages:
    post:
      operationId: sendMessage
      tags:
      - Messaging
      summary: Send message
      description: Sends a message to a contact over a supported channel such as WhatsApp, Facebook Messenger, Instagram, WeChat, LINE, or SMS.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/SendMessageRequest'
      responses:
        '200':
          description: The sent message.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Message'
  /v1/messages/file:
    post:
      operationId: sendFileMessage
      tags:
      - Messaging
      summary: Send local file with message
      description: Sends a message with an attached local file to a contact.
      requestBody:
        required: true
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                channel:
                  type: string
                contactId:
                  type: string
                message:
                  type: string
                file:
                  type: string
                  format: binary
              required:
              - channel
              - contactId
              - file
      responses:
        '200':
          description: The sent message.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Message'
  /v1/messages/note:
    post:
      operationId: sendInternalNote
      tags:
      - Messaging
      summary: Send internal note
      description: Adds an internal note to a conversation, visible only to staff.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                conversationId:
                  type: string
                message:
                  type: string
              required:
              - conversationId
              - message
      responses:
        '200':
          description: The created note.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Message'
  /v1/messages/conversation-window:
    get:
      operationId: checkConversationWindow
      tags:
      - Messaging
      summary: Check WhatsApp Business conversation window
      description: Checks whether the 24-hour WhatsApp Business customer service window is open for a contact, determining whether a free-form message or a template message must be sent.
      parameters:
      - name: contactId
        in: query
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Conversation window status.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConversationWindow'
components:
  schemas:
    Message:
      type: object
      properties:
        id:
          type: string
        conversationId:
          type: string
        contactId:
          type: string
        channel:
          type: string
        direction:
          type: string
          enum:
          - inbound
          - outbound
        messageType:
          type: string
        message:
          type: string
        createdAt:
          type: string
          format: date-time
    SendMessageRequest:
      type: object
      properties:
        contactId:
          type: string
        channel:
          type: string
          description: Channel code such as whatsapp, whatsappcloudapi, facebook, instagram, wechat, line, or sms.
        message:
          type: string
        messageType:
          type: string
      required:
      - contactId
      - channel
      - message
    ConversationWindow:
      type: object
      properties:
        contactId:
          type: string
        isWithinWindow:
          type: boolean
        windowExpiresAt:
          type: string
          format: date-time
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-Sleekflow-ApiKey
      description: Platform API key issued from the SleekFlow Integrations dashboard (Admin access required).