Site24x7

Site24x7 Outages API

Outage records and incident management

GitHub OpenAPI

Documentation

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Documentation
https://www.site24x7.com/help/api/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/site24x7/refs/heads/main/openapi/site24x7-outages-api-openapi.yml

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OpenAPI Specification

site24x7-outages-api-openapi.yml Raw ↑ 
openapi: 3.0.3
info:
  title: Site24x7 REST Alarms Outages API
  description: The Site24x7 REST API (v2.0) enables programmatic access to all monitoring operations including creating and managing monitors for websites, servers, cloud resources, APIs, and databases; configuring alert thresholds, notification profiles, and on-call schedules; scheduling maintenance windows; retrieving availability, performance, and SLA reports; managing IT automation actions; and administering users, groups, and third-party integrations. Authentication uses OAuth 2.0 via the Zoho Developer Console.
  version: '2.0'
  contact:
    name: Site24x7 Support
    url: https://www.site24x7.com/contact.html
  termsOfService: https://www.site24x7.com/terms.html
  license:
    name: Site24x7 Terms of Service
    url: https://www.site24x7.com/terms.html
servers:
- url: https://www.site24x7.com/api
  description: US data center
- url: https://www.site24x7.eu/api
  description: EU data center
- url: https://www.site24x7.in/api
  description: India data center
- url: https://www.site24x7.net.au/api
  description: Australia data center
- url: https://app.site24x7.jp/api
  description: Japan data center
- url: https://www.site24x7.ca/api
  description: Canada data center
- url: https://app.site24x7.uk/api
  description: UK data center
- url: https://app.site24x7.ae/api
  description: UAE data center
- url: https://www.site24x7.sa/api
  description: Saudi Arabia data center
security:
- ZohoOAuth: []
tags:
- name: Outages
  description: Outage records and incident management
paths:
  /outages:
    get:
      operationId: listOutages
      tags:
      - Outages
      summary: List outages
      description: Retrieve outage details across all monitors.
      parameters:
      - $ref: '#/components/parameters/ApiVersionHeader'
      - $ref: '#/components/parameters/StartDate'
      - $ref: '#/components/parameters/EndDate'
      responses:
        '200':
          description: Outage list returned successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/OutageListResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
    post:
      operationId: createOutage
      tags:
      - Outages
      summary: Create an outage
      description: Create an outage record for a monitor by ID or display name.
      parameters:
      - $ref: '#/components/parameters/ApiVersionHeader'
      requestBody:
        required: true
        content:
          application/json;version=2.0:
            schema:
              $ref: '#/components/schemas/OutageCreate'
      responses:
        '200':
          description: Outage created successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/OutageResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /outages/{outage_id}:
    delete:
      operationId: deleteOutage
      tags:
      - Outages
      summary: Delete an outage
      description: Remove an outage record.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
        description: Unique outage identifier
      - $ref: '#/components/parameters/ApiVersionHeader'
      responses:
        '200':
          description: Outage deleted successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/ApiResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/monitor/{monitor_id}:
    get:
      operationId: getMonitorOutages
      tags:
      - Outages
      summary: Get outages for a monitor
      description: Retrieve outage history for a specific monitor.
      parameters:
      - $ref: '#/components/parameters/MonitorId'
      - $ref: '#/components/parameters/ApiVersionHeader'
      - $ref: '#/components/parameters/StartDate'
      - $ref: '#/components/parameters/EndDate'
      responses:
        '200':
          description: Monitor outages returned successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/OutageListResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/monitor_group/{group_id}:
    get:
      operationId: getMonitorGroupOutages
      tags:
      - Outages
      summary: Get outages for a monitor group
      description: Retrieve outage details grouped by monitor group.
      parameters:
      - $ref: '#/components/parameters/GroupId'
      - $ref: '#/components/parameters/ApiVersionHeader'
      - $ref: '#/components/parameters/StartDate'
      - $ref: '#/components/parameters/EndDate'
      responses:
        '200':
          description: Monitor group outages returned successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/OutageListResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/{outage_id}/mark_as_maintenance:
    post:
      operationId: markOutageAsMaintenance
      tags:
      - Outages
      summary: Mark outage as maintenance
      description: Convert an outage record to a maintenance window entry.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
        description: Unique outage identifier
      - $ref: '#/components/parameters/ApiVersionHeader'
      responses:
        '200':
          description: Outage marked as maintenance successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/ApiResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/{outage_id}/mark_as_outage:
    post:
      operationId: markAsOutage
      tags:
      - Outages
      summary: Mark maintenance as outage
      description: Convert a maintenance window entry back to an outage.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
        description: Unique outage identifier
      - $ref: '#/components/parameters/ApiVersionHeader'
      responses:
        '200':
          description: Marked as outage successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/ApiResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/{outage_id}/comments:
    get:
      operationId: listOutageComments
      tags:
      - Outages
      summary: List outage comments
      description: Retrieve all comments associated with a specific outage.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
        description: Unique outage identifier
      - $ref: '#/components/parameters/ApiVersionHeader'
      responses:
        '200':
          description: Outage comments returned successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/CommentListResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    post:
      operationId: addOutageComment
      tags:
      - Outages
      summary: Add outage comment
      description: Add a comment to a specific outage.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
        description: Unique outage identifier
      - $ref: '#/components/parameters/ApiVersionHeader'
      requestBody:
        required: true
        content:
          application/json;version=2.0:
            schema:
              $ref: '#/components/schemas/CommentCreate'
      responses:
        '200':
          description: Comment added successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/CommentResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /outages/{outage_id}/comments/{comment_id}:
    put:
      operationId: updateOutageComment
      tags:
      - Outages
      summary: Update an outage comment
      description: Modify an existing comment on an outage.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
      - name: comment_id
        in: path
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionHeader'
      requestBody:
        required: true
        content:
          application/json;version=2.0:
            schema:
              $ref: '#/components/schemas/CommentCreate'
      responses:
        '200':
          description: Comment updated successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/CommentResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    delete:
      operationId: deleteOutageComment
      tags:
      - Outages
      summary: Delete an outage comment
      description: Remove a comment from an outage.
      parameters:
      - name: outage_id
        in: path
        required: true
        schema:
          type: string
      - name: comment_id
        in: path
        required: true
        schema:
          type: string
      - $ref: '#/components/parameters/ApiVersionHeader'
      responses:
        '200':
          description: Comment deleted successfully
          content:
            application/json;version=2.0:
              schema:
                $ref: '#/components/schemas/ApiResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  schemas:
    Outage:
      type: object
      properties:
        outage_id:
          type: string
          description: Unique outage identifier
        monitor_id:
          type: string
          description: Associated monitor identifier
        display_name:
          type: string
          description: Monitor display name
        type:
          type: string
          description: Monitor type
        down_time:
          type: string
          format: date-time
          description: Time the outage started
        up_time:
          type: string
          format: date-time
          description: Time the outage ended (null if ongoing)
        duration:
          type: integer
          description: Outage duration in seconds
        reason:
          type: string
          description: Reason for the outage
    ApiResponse:
      type: object
      properties:
        code:
          type: integer
          description: Response code (0 = success)
          example: 0
        message:
          type: string
          description: Response message
          example: success
      required:
      - code
      - message
    OutageCreate:
      type: object
      required:
      - monitor_id
      properties:
        monitor_id:
          type: string
          description: Monitor ID for which to create the outage
        display_name:
          type: string
          description: Monitor display name (alternative to monitor_id)
        down_time:
          type: string
          format: date-time
          description: Outage start time
        up_time:
          type: string
          format: date-time
          description: Outage end time
        reason:
          type: string
          description: Reason for the outage
    CommentListResponse:
      allOf:
      - $ref: '#/components/schemas/ApiResponse'
      - type: object
        properties:
          data:
            type: array
            items:
              $ref: '#/components/schemas/Comment'
    OutageResponse:
      allOf:
      - $ref: '#/components/schemas/ApiResponse'
      - type: object
        properties:
          data:
            $ref: '#/components/schemas/Outage'
    CommentResponse:
      allOf:
      - $ref: '#/components/schemas/ApiResponse'
      - type: object
        properties:
          data:
            $ref: '#/components/schemas/Comment'
    Comment:
      type: object
      properties:
        comment_id:
          type: string
          description: Unique comment identifier
        outage_id:
          type: string
          description: Associated outage identifier
        comment:
          type: string
          description: Comment text
        created_by:
          type: string
          description: User who created the comment
        created_time:
          type: string
          format: date-time
          description: Comment creation timestamp
    OutageListResponse:
      allOf:
      - $ref: '#/components/schemas/ApiResponse'
      - type: object
        properties:
          data:
            type: array
            items:
              $ref: '#/components/schemas/Outage'
    ErrorResponse:
      type: object
      properties:
        code:
          type: integer
          description: Error code
        message:
          type: string
          description: Error description
        error_info:
          type: string
          description: Additional error details
    CommentCreate:
      type: object
      required:
      - comment
      properties:
        comment:
          type: string
          description: Comment text
          example: Investigating the root cause of this outage
  parameters:
    MonitorId:
      name: monitor_id
      in: path
      required: true
      schema:
        type: string
      description: Unique monitor identifier
    ApiVersionHeader:
      name: Accept
      in: header
      required: false
      schema:
        type: string
        default: application/json; version=2.0
      description: API version header. Defaults to version 2.0.
    EndDate:
      name: end_date
      in: query
      required: false
      schema:
        type: string
        format: date-time
      description: End of the time range (ISO 8601)
    GroupId:
      name: group_id
      in: path
      required: true
      schema:
        type: string
      description: Unique monitor group identifier
    StartDate:
      name: start_date
      in: query
      required: false
      schema:
        type: string
        format: date-time
      description: Start of the time range (ISO 8601)
  responses:
    Unauthorized:
      description: Authentication failed or token is missing
      content:
        application/json;version=2.0:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    BadRequest:
      description: Invalid request parameters or body
      content:
        application/json;version=2.0:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
    NotFound:
      description: The requested resource was not found
      content:
        application/json;version=2.0:
          schema:
            $ref: '#/components/schemas/ErrorResponse'
  securitySchemes:
    ZohoOAuth:
      type: http
      scheme: bearer
      bearerFormat: Zoho-oauthtoken
      description: 'OAuth 2.0 token obtained from the Zoho Developer Console. Pass as `Authorization: Zoho-oauthtoken {access_token}`.'
externalDocs:
  description: Site24x7 API Documentation
  url: https://www.site24x7.com/help/api/