Sinch

Sinch Intents API

The Intents API from Sinch — 2 operation(s) for intents.

Documentation GitHub OpenAPI

Operations 2

GET /v1/bots/{bot_id}/intents Get most used intents #

GET /v1/bots/{bot_id}/intents/insights Analytics get intent insights #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Chatlayer Analytics Intents API
  version: 1.0.0
  contact:
    name: Support
    url: www.sinch.com
    email: support@sinch.com
servers:
- url: https://analytics.api.chatlayer.ai
  description: Europe
- url: https://analytics.api.prod.us-east4.gcp.chatlayer.ai
  description: US
- url: https://analytics.api.prod.asia-south1.gcp.chatlayer.ai
  description: APAC
- url: https://analytics.api.prod.sa-east1.gcp.chatlayer.ai
  description: South America
security:
- basicAuth: []
tags:
- name: Intents
paths:
  /v1/bots/{bot_id}/intents:
    get:
      tags:
      - Intents
      summary: Get most used intents
      operationId: Analytics_GetIntents
      parameters:
      - name: bot_id
        in: path
        description: Identifies the bot.
        required: true
        schema:
          type: string
      - name: version
        in: query
        description: Identifies the bot version.
        required: true
        schema:
          type: string
      - name: start_time
        in: query
        description: The starting date for the time range of the data series.
        required: true
        schema:
          type: string
      - name: end_time
        in: query
        description: The ending date for the time range of the data series, exclusive.
        required: true
        schema:
          type: string
      - name: channel_type
        in: query
        description: Filter by specific channels, multiple values separated by comma.
        schema:
          type: string
      - name: language
        in: query
        description: Filter by specific languages, multiple values separated by comma.
        schema:
          type: string
      - name: bucket
        in: query
        description: 'Time interval in which results will be grouped.

          Supported values are 1h,1d,1w. The interval should be smaller

          than the range specified in the  [start_time,end_time)'
        schema:
          type: string
      - name: after
        in: query
        description: Pagination cursor
        schema:
          type: string
      - name: before
        in: query
        description: Pagination cursor
        schema:
          type: string
      - name: first
        in: query
        description: First x items. Used in combination with after
        schema:
          type: integer
          format: int64
      - name: last
        in: query
        description: Last x items. Used in combination with before
        schema:
          type: integer
          format: int64
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetIntentsResponse'
  /v1/bots/{bot_id}/intents/insights:
    get:
      tags:
      - Intents
      operationId: Analytics_GetIntentInsights
      parameters:
      - name: bot_id
        in: path
        description: Identifies the bot.
        required: true
        schema:
          type: string
      - name: version
        in: query
        description: Identifies the bot version.
        required: true
        schema:
          type: string
      - name: start_time
        in: query
        description: The starting date for the time range of the data series.
        required: true
        schema:
          type: string
      - name: end_time
        in: query
        description: The ending date for the time range of the data series, exclusive.
        required: true
        schema:
          type: string
      - name: channel_type
        in: query
        description: Filter by specific channels, multiple values separated by comma.
        schema:
          type: string
      - name: language
        in: query
        description: Filter by specific languages, multiple values separated by comma.
        schema:
          type: string
      - name: bucket
        in: query
        description: 'Time interval in which results will be grouped.

          Supported values are 1h,1d,1w. The interval should be smaller

          than the range specified in the  [start_time,end_time)'
        schema:
          type: string
      responses:
        '200':
          description: A successful response.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetIntentInsightsResponse'
      summary: Analytics get intent insights
      x-summary-source: derived
components:
  schemas:
    Serie:
      type: object
      properties:
        values:
          type: array
          items:
            type: integer
            format: int32
        mean:
          type: integer
          description: The mean value.
          format: int32
        max:
          type: integer
          description: The max value.
          format: int32
        min:
          type: integer
          description: The min value.
          format: int32
        sum:
          type: integer
          description: The sum of all values.
          format: int32
        labels:
          type: object
          additionalProperties:
            type: string
    Pagination:
      type: object
      properties:
        start_cursor:
          title: Starting cursor for the returned dataset
          type: string
        end_cursor:
          title: Ending cursor for the returned dataset
          type: string
        has_more:
          title: Defines if there is more data. This means more data after the dataset when using after, or more data before the dataset when using before
          type: boolean
    GetIntentInsightsResponse:
      type: object
      properties:
        data:
          $ref: '#/components/schemas/SeriesData'
    GetIntentsResponse:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/IntentInfo'
        pagination:
          $ref: '#/components/schemas/Pagination'
    IntentInfo:
      type: object
      properties:
        intent_id:
          title: Id of the intent. This is also the name of the intent
          type: string
        count:
          title: Total count of these intents
          type: integer
          format: int32
        rank:
          title: Ordering position for this intent. Starts at 1
          type: integer
          format: int32
    SeriesData:
      type: object
      properties:
        series:
          type: array
          items:
            $ref: '#/components/schemas/Serie'
        series_labels:
          type: array
          items:
            type: string
        x_values:
          type: array
          items:
            type: string
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: Generate your access token on the [Chatlayer platform](https://app.chatlayer.ai/settings/api-access/tokens).
externalDocs:
  description: Learn more
  url: https://developers.sinch.com/docs/chatlayer-analytics/
x-original-swagger-version: '2.0'