Showpad

Showpad Tickets API

The tickets API from Showpad — 9 operation(s) for tickets.

GitHub OpenAPI

Operations 10

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /tickets.json List tickets · /tickets.json #
Ask an LLM
“Which tickets are still unfinished in our Showpad account?”
“Can I filter tickets by status or by division?”
Tell an agent
List all tickets.
List tickets with status {status}.
POST /tickets/cancel Cancel tickets (no ID in path) · /tickets/cancel #
Ask an LLM
“Is there a bulk-style endpoint to cancel tickets without putting an ID in the URL?”
“Can I cancel tickets through the collection-level cancel call?”
Tell an agent destructive · confirm first
Call the collection-level ticket cancel endpoint.
Cancel tickets using the cancel call that takes no ticket ID in the path.
GET /tickets/count.json Count tickets · /tickets/count.json #
Ask an LLM
“How many tickets are currently open?”
“What's the number of tickets with a given status?”
Tell an agent
Count all tickets.
Count tickets with status {status}.
GET /tickets/description.json Describe the ticket data model · /tickets/description.json #
Ask an LLM
“What fields does a ticket object have?”
“Where can I see the API calls available for tickets?”
Tell an agent
Describe the ticket model and its available API calls.
Show me the property definitions for the ticket resource.
POST /tickets/force-use Force-use failed tickets (no ID in path) · /tickets/force-use #
Ask an LLM
“Is there a collection-level call to force using the related element of failed tickets?”
“Can I force-use without naming a ticket ID in the URL?”
Tell an agent
Call the collection-level force-use endpoint for failed tickets.
Force use on failed tickets via the call that takes no ticket ID in the path.
GET /tickets/{ids}/processingtime.json Get processing time for tickets · /tickets/{ids}/processingtime.json #
Ask an LLM
“How long did a set of tickets take to process?”
“Can I check processing time for several tickets at once?”
Tell an agent
Get the processing time for tickets {ids}.
Show how long tickets {ids} took to process.
GET /tickets/{id}.json Get a ticket · /tickets/{id}.json #
Ask an LLM
“How do I look up a single ticket's status?”
“What details are returned for one ticket?”
Tell an agent
Get ticket {id}.
Show the status of ticket {id}.
DELETE /tickets/{id}.json Delete a ticket · /tickets/{id}.json #
Ask an LLM
“How do I delete a ticket entirely?”
“Can I remove a ticket record instead of just cancelling it?”
Tell an agent destructive · confirm first
Delete ticket {id}.
Remove the ticket record {id}.
POST /tickets/{id}/cancel Cancel a specific ticket · /tickets/{id}/cancel #
Ask an LLM
“How do I cancel one ticket that's still pending?”
“Can I stop a single ticket without deleting it?”
Tell an agent destructive · confirm first
Cancel ticket {id}.
Stop pending ticket {id} by cancelling it.
POST /tickets/{id}/force-use Force-use a specific failed ticket · /tickets/{id}/force-use #
Ask an LLM
“How do I force using the related element of one failed ticket?”
“Does force-use work on a ticket that hasn't failed?”
Tell an agent
Force use on failed ticket {id}.
Make ticket {id} use its related element even though it failed.

Documentation

📖
Documentation
https://developer.showpad.com/docs/apis/
📖
APIReference
https://developer.showpad.com/docs/apis/references/v3
📖
Authentication
https://developer.showpad.com/docs/apis/concepts/authentication
📖
APIReference
https://developer.showpad.com/docs/apis/references/v4
📖
Documentation
https://developer.showpad.com/docs/apis/users/SCIM

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/showpad/refs/heads/main/openapi/showpad-tickets-api-openapi.yml

Other Resources

🔗
Versioning
https://developer.showpad.com/docs/apis/concepts/versions
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/showpad/refs/heads/main/errors/showpad-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/showpad/refs/heads/main/data-model/showpad-data-model.yml

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OpenAPI Specification

showpad-tickets-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Showpad Tickets API
  version: '3'
  termsOfService: https://www.showpad.com/terms-of-service
  contact:
    name: Showpad
    email: support@showpad.com
    url: https://help.showpad.com/hc/en-us/requests/new
  x-audience: external-partner
servers:
- url: https://{subdomain}.showpad.biz/api/v3/
  description: Production server
  x-environment: production
  variables:
    subdomain:
      default: customer
      description: Showpad customer subdomain
security:
- oAuth: []
- bearerAuth: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/showpad/refs/heads/main/openapi/showpad-tickets-api-openapi.yml