Shopmonkey Work Orders API

openapi: 3.2.0
info:
  title: Shopmonkey Appointments Work Orders API
  description: The Shopmonkey API is a REST API (current version v3) that lets auto, tire, and powersports repair shops integrate their Shopmonkey account - Work Orders, Customers, Vehicles, Parts/Inventory, Invoices/Payments, Appointments, Employees (Users), Locations, and Webhooks - with other business systems. Authentication is a Bearer API key generated in the Shopmonkey web app under Settings > Integration > API Keys. Error responses return a JSON body with success, code, message, and documentation_url fields. Rate limiting returns HTTP 429 with Retry-After, X-RateLimit-Limit-Minute, and X-RateLimit-Remaining-Minute headers; exact numeric limits are account-specific and not published. Paths and methods below are confirmed against the public Shopmonkey Developer docs at shopmonkey.dev; request/response schemas are modeled (best-effort) from the documented resource fields where full detail was not independently reconciled field-by-field.
  version: v3
  contact:
    name: Shopmonkey
    url: https://shopmonkey.dev
servers:
- url: https://api.shopmonkey.cloud/v3
  description: Shopmonkey production API (v3)
security:
- bearerAuth: []
tags:
- name: Work Orders
  description: Create and manage repair orders, order line items (services, parts, labor, fees, tires, subcontracts), authorizations, files, and PDFs.
paths:
  /order:
    get:
      operationId: listOrders
      tags:
      - Work Orders
      summary: Find all Orders
      description: CONFIRMED endpoint (shopmonkey.dev/resources/order). Lists work orders with filtering, pagination, and sorting.
      responses:
        '200':
          description: A list of orders.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Order'
        '401':
          $ref: '#/components/responses/Unauthorized'
    post:
      operationId: createOrder
      tags:
      - Work Orders
      summary: Create one Order
      description: CONFIRMED endpoint. Creates a new work order for a customer/vehicle at a location.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/OrderInput'
      responses:
        '200':
          description: The created order.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '422':
          $ref: '#/components/responses/ValidationError'
  /order/{id}:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: getOrder
      tags:
      - Work Orders
      summary: Find one Order by id
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: The requested order.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
        '404':
          $ref: '#/components/responses/NotFound'
    put:
      operationId: updateOrder
      tags:
      - Work Orders
      summary: Update one Order by id
      description: CONFIRMED endpoint.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/OrderInput'
      responses:
        '200':
          description: The updated order.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
  /order/{id}/{action}:
    parameters:
    - $ref: '#/components/parameters/Id'
    - name: action
      in: path
      required: true
      schema:
        type: string
      description: Status transition action (e.g. approve, close, void) applied to the order.
    patch:
      operationId: transitionOrder
      tags:
      - Work Orders
      summary: Apply a status action to an Order
      description: CONFIRMED endpoint (path shape). Applies a workflow action/status transition to an order.
      responses:
        '200':
          description: The updated order.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
  /order/{id}/move:
    parameters:
    - $ref: '#/components/parameters/Id'
    put:
      operationId: moveOrder
      tags:
      - Work Orders
      summary: Move an Order
      description: CONFIRMED endpoint. Moves an order between workflow columns/statuses.
      responses:
        '200':
          description: The updated order.
  /order/{id}/calculated_pricing:
    parameters:
    - $ref: '#/components/parameters/Id'
    post:
      operationId: calculateOrderPricing
      tags:
      - Work Orders
      summary: Calculate pricing for an Order
      description: CONFIRMED endpoint. Returns recalculated pricing totals for the order.
      responses:
        '200':
          description: Calculated pricing.
  /order/{id}/authorization:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: listOrderAuthorizations
      tags:
      - Work Orders
      summary: Find Order authorizations
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Order authorizations.
    post:
      operationId: createOrderAuthorization
      tags:
      - Work Orders
      summary: Request an Order authorization
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Created authorization.
  /order/{id}/authorization/{authorizationId}:
    parameters:
    - $ref: '#/components/parameters/Id'
    - name: authorizationId
      in: path
      required: true
      schema:
        type: string
    put:
      operationId: updateOrderAuthorization
      tags:
      - Work Orders
      summary: Update an Order authorization
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Updated authorization.
  /order/{id}/file:
    parameters:
    - $ref: '#/components/parameters/Id'
    post:
      operationId: addOrderFile
      tags:
      - Work Orders
      summary: Attach a file to an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Attached file.
  /order/{id}/file/{fileId}:
    parameters:
    - $ref: '#/components/parameters/Id'
    - name: fileId
      in: path
      required: true
      schema:
        type: string
    delete:
      operationId: deleteOrderFile
      tags:
      - Work Orders
      summary: Remove a file from an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Deleted.
  /order/{id}/pdf:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: getOrderPdf
      tags:
      - Work Orders
      summary: Get the Order as a PDF
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: PDF binary.
          content:
            application/pdf:
              schema:
                type: string
                format: binary
  /order/{orderId}/service:
    parameters:
    - $ref: '#/components/parameters/OrderId'
    get:
      operationId: listOrderServices
      tags:
      - Work Orders
      summary: Find all Services on an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Order services.
    post:
      operationId: addOrderService
      tags:
      - Work Orders
      summary: Add a Service to an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Created service.
  /order/{orderId}/service/{id}:
    parameters:
    - $ref: '#/components/parameters/OrderId'
    - $ref: '#/components/parameters/Id'
    put:
      operationId: updateOrderService
      tags:
      - Work Orders
      summary: Update a Service on an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Updated service.
    delete:
      operationId: deleteOrderService
      tags:
      - Work Orders
      summary: Remove a Service from an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Deleted.
  /order/{orderId}/part:
    parameters:
    - $ref: '#/components/parameters/OrderId'
    get:
      operationId: listOrderParts
      tags:
      - Work Orders
      summary: Find all Parts on an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Order parts.
    post:
      operationId: addOrderPart
      tags:
      - Work Orders
      summary: Add a Part to a Service on an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Created part line item.
  /order/{orderId}/part_bulk:
    parameters:
    - $ref: '#/components/parameters/OrderId'
    put:
      operationId: bulkUpdateOrderParts
      tags:
      - Work Orders
      summary: Update Bulk Parts for an Order
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Updated parts.
  /customer/{id}/order:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: listCustomerOrders
      tags:
      - Work Orders
      summary: Retrieve orders associated with a specific customer
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Orders for the customer.
  /vehicle/{id}/orders:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: listVehicleOrders
      tags:
      - Work Orders
      summary: List service orders for a vehicle
      description: CONFIRMED endpoint.
      responses:
        '200':
          description: Orders for the vehicle.
components:
  responses:
    Unauthorized:
      description: Authentication failed or API key is invalid/expired.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The requested resource does not exist.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    ValidationError:
      description: The request body failed validation.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    Error:
      type: object
      properties:
        success:
          type: boolean
          example: false
        code:
          type: string
          description: Alphanumeric error code (e.g. BOFF-97d5f9).
        message:
          type: string
        documentation_url:
          type: string
      description: MODELED from the documented error shape on shopmonkey.dev/overview.
    OrderInput:
      type: object
      required:
      - customerId
      - vehicleId
      - locationId
      properties:
        customerId:
          type: string
        vehicleId:
          type: string
        locationId:
          type: string
      additionalProperties: true
    Order:
      type: object
      properties:
        id:
          type: string
        publicId:
          type: string
        customerId:
          type: string
        vehicleId:
          type: string
        locationId:
          type: string
        status:
          type: string
        number:
          type: string
        createdDate:
          type: string
          format: date-time
        updatedDate:
          type: string
          format: date-time
      additionalProperties: true
      description: MODELED - core fields inferred from documented relationships (customer/vehicle/location) and search/list endpoints; not a field-complete schema.
  parameters:
    Id:
      name: id
      in: path
      required: true
      schema:
        type: string
      description: Resource identifier.
    OrderId:
      name: orderId
      in: path
      required: true
      schema:
        type: string
      description: Parent order identifier.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: 'API key generated in the Shopmonkey web app under Settings > Integration > API Keys, sent as `Authorization: Bearer <token>`.'
externalDocs:
  description: Shopmonkey Developer documentation
  url: https://shopmonkey.dev/overview