Service Fusion Techs and Users API

Technicians and users the work is assigned to.

OpenAPI Specification

servicefusion-techs-and-users-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: Service Fusion Open Calendar Tasks Techs and Users API
  description: 'The Service Fusion Open API is a REST/JSON interface to Service Fusion field service management (FSM) software for home-service contractors. It exposes the core operational records - customers and their contacts, jobs (work orders), estimates, invoices, payments, the product/service catalog, technicians, and calendar tasks - over HTTPS. Requests are authenticated with OAuth 2.0; obtain an access token from the token endpoint at https://api.servicefusion.com/oauth/access_token using an authorization_code or client_credentials grant, then send it as a Bearer token. API access is available on the Service Fusion Pro plan and is rate limited to roughly 60 requests per minute.

    Grounding note - customers, jobs, estimates, invoices, and techs are documented resources on the Service Fusion API. Contacts, products, services, payments, and calendar tasks are modeled here from the Service Fusion FSM data model and the platform''s read-and-create API conventions; verify exact paths, fields, and available methods against the live reference at https://docs.servicefusion.com/ before production use. In practice the public API is read-and-create heavy - list (GET), retrieve (GET), and create (POST) are the reliably available operations; update (PUT) and delete (DELETE) are not consistently exposed across resources.'
  version: '1.0'
  contact:
    name: Service Fusion
    url: https://www.servicefusion.com
servers:
- url: https://api.servicefusion.com/v1
  description: Service Fusion Open API v1
security:
- oauth2: []
- bearerAuth: []
tags:
- name: Techs and Users
  description: Technicians and users the work is assigned to.
paths:
  /techs:
    get:
      operationId: listTechs
      tags:
      - Techs and Users
      summary: List techs and users
      description: Lists the technicians and users in the account.
      parameters:
      - $ref: '#/components/parameters/Filters'
      - $ref: '#/components/parameters/Sort'
      - $ref: '#/components/parameters/Page'
      - $ref: '#/components/parameters/PerPage'
      responses:
        '200':
          description: A paginated list of techs and users.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TechList'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /techs/{id}:
    parameters:
    - $ref: '#/components/parameters/Id'
    get:
      operationId: getTech
      tags:
      - Techs and Users
      summary: Retrieve a tech
      description: Retrieves a single technician or user by ID.
      responses:
        '200':
          description: The requested tech or user.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Tech'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  parameters:
    Page:
      name: page
      in: query
      required: false
      description: 1-based page number for pagination.
      schema:
        type: integer
        minimum: 1
        default: 1
    Id:
      name: id
      in: path
      required: true
      description: The unique identifier of the resource.
      schema:
        type: string
    PerPage:
      name: per-page
      in: query
      required: false
      description: Number of records per page.
      schema:
        type: integer
        minimum: 1
        maximum: 100
        default: 25
    Sort:
      name: sort
      in: query
      required: false
      description: Sort field, optionally prefixed with - for descending order (for example sort=-start_date). Required on /jobs list requests.
      schema:
        type: string
    Filters:
      name: filters
      in: query
      required: false
      description: Field filters, expressed as filters[field]=value (for example filters[status]=open). Repeat for multiple fields.
      style: deepObject
      explode: true
      schema:
        type: object
        additionalProperties:
          type: string
  schemas:
    Pagination:
      type: object
      properties:
        current_page:
          type: integer
        per_page:
          type: integer
        total:
          type: integer
    Error:
      type: object
      properties:
        error:
          type: string
        message:
          type: string
    TechList:
      type: object
      properties:
        items:
          type: array
          items:
            $ref: '#/components/schemas/Tech'
        _meta:
          $ref: '#/components/schemas/Pagination'
    Tech:
      type: object
      properties:
        id:
          type: string
        fname:
          type: string
        lname:
          type: string
        email:
          type: string
        phone:
          type: string
        role:
          type: string
  responses:
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Missing or invalid OAuth 2.0 access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    oauth2:
      type: oauth2
      description: OAuth 2.0. Access tokens are issued at https://api.servicefusion.com/oauth/access_token.
      flows:
        authorizationCode:
          authorizationUrl: https://api.servicefusion.com/oauth/authorize
          tokenUrl: https://api.servicefusion.com/oauth/access_token
          scopes: {}
        clientCredentials:
          tokenUrl: https://api.servicefusion.com/oauth/access_token
          scopes: {}
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer access token obtained via the OAuth 2.0 token endpoint.