ServiceChannel ResolutionCodes API
The ResolutionCodes API from ServiceChannel — 5 operation(s) for resolutioncodes.
OpenAPI Specification
swagger: '2.0'
info:
version: bearer.v1
title: Fixxbook.Bearer.Api.V1 AfterHours ResolutionCodes API
isOdataApi: false
relativePath: ''
discoveryPath: docs/bearer.v1
_isAuthorizedAccess: true
host: sb2fixxbook.servicechannel.com:443
basePath: /api
schemes:
- https
security:
- oauth2: []
tags:
- name: ResolutionCodes
paths:
/resolutionCodes:
get:
tags:
- ResolutionCodes
summary: Get resolution codes
description: Returns a list of resolution codes. Resolution codes are set up for trades and describe actions that a technician takes to resolve a problem upon working on a service request.
operationId: GETv3_resolutionCodes
consumes: []
produces:
- application/json
- text/json
parameters:
- name: subscriberId
in: query
description: Unique subscriber identifier.
required: true
type: integer
format: int32
- name: trade
in: query
description: "Trade to return resolution codes for. A trade is an area of work for which a service is performed, such as _HVAC_, _Refrigeration_, or _Plumbing_.\r\n <b>The value of this or the TradeId attribute is required.</b>\r\n Parameter is obsolete. Please use <b>TradeId</b> instead"
required: false
type: string
- name: category
in: query
description: "Category to return resolution codes for. A category is the overall classification of a work order, such as _Maintenance_, _Repair_, or _CAPEX_.\r\n <b>The value of this or the CategoryId attribute is required.</b>\r\n Parameter is obsolete. Please use <b>CategoryId</b> instead"
required: false
type: string
- name: locationId
in: query
description: Unique identifier of a subscriber’s location.
required: true
type: integer
format: int32
- name: providerId
in: query
description: Unique provider identifier. Should be passed by subscriber users.
required: false
type: integer
format: int32
- name: assetCategoryIds
in: query
description: IDs of asset categories to return resolution codes for. You can specify up to 5 asset categories if you have access to this functionality.
required: false
type: array
items:
type: integer
format: int32
- name: keyword
in: query
description: Keyword contained in resolution codes to perform the search by.
required: false
type: string
- name: page
in: query
description: Results page number.
required: false
type: integer
format: int32
- name: pageSize
in: query
description: Number of objects on the results page. The default is 10.
required: false
type: integer
format: int32
- name: tradeId
in: query
description: "TradeId to return resolution codes for. If 'tradeId' is passed, 'trade' parameter is ignored\r\n <b>The value of this or the Trade attribute is required.</b>"
required: false
type: integer
format: int32
- name: categoryId
in: query
description: "CategoryId to return resolution codes for. If 'categoryId' is passed, 'category' parameter is ignored\r\n <b>The value of this or the Category attribute is required.</b>"
required: false
type: integer
format: int32
responses:
'200':
description: Resolution codes are in the response.
schema:
type: array
items:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.ResolutionCodeResponse'
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4113 — You can specify up to 5 asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 — API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason.\r\n <br/>Error codes: \r\n 4114 — You don't have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
post:
tags:
- ResolutionCodes
summary: Add or update resolution codes for a work order
description: "Associates resolution codes with the specified work order. If resolution codes are already added to a work order, you can change them by sending the request.\r\n <br />Learn [how providers can add or edit resolution codes](https://servicechannel.atlassian.net/wiki/spaces/SCUCP/pages/1688502858/Resolution+and+Root+Causes+Codes+in+Provider+Automation#ResolutionandRootCausesCodesinProviderAutomation-ProcessingRRCsProcessingResolutionandRootCauseCodes) in ServiceChannel University.\r\n <br />**Example Requests**\r\n \r\n OPTION 1:\r\n POST /resolutionCodes\r\n {\r\n \"WorkOrderId\": 158716211,\r\n \"ResolutionCodeIds\": [\r\n 2145, 2147\r\n ],\r\n \"ResolutionCodes\": []\r\n }\r\n \r\n OPTION 2:\r\n POST /resolutionCodes\r\n {\r\n \"WorkOrderId\": 158716211,\r\n \"ResolutionCodeIds\": [],\r\n \"ResolutionCodes\": [\r\n {\r\n \"Key\": 2189,\r\n \"Text\": \"Repair wings\",\r\n \"AssetCategoryId\": 5\r\n },\r\n {\r\n \"Key\": 2146,\r\n \"Text\": \"\",\r\n \"AssetCategoryId\": 2\r\n }\r\n ]\r\n }"
operationId: POSTv3_resolutionCodes
consumes:
- application/json
- text/json
produces:
- application/json
- text/json
parameters:
- name: request
in: body
description: "Request to add or update resolution codes for a work order. \r\n <br />**Required parameters:**\r\n • `WorkOrderId`. Unique numeric identifier of the work order to add resolution codes to.\r\n • Use one of the following collections to add resolution codes. To get resolution code IDs, send the [GET /resolutionCodes](/swagger/ui/index?version=3#/ResolutionCodes/GETv3_resolutionCodes_subscriberId__subscriberId__trade__trade__category__category__locationId__locationId__providerId__providerId__assetCategoryIds_0___assetCategoryIds_0___assetCategoryIds_1___assetCategoryIds_1___keyword__keyword__page__page__pageSize__pageSize_) request, and look for the `Key` value of the desired code in the response. \r\n ◦ `ResolutionCodeIds`. Enter resolution code IDs separated by commas.\r\n ◦ `ResolutionCodes`. For each resolution code you want to add, pass an object with the following parameters: `Key`, `Text` — optional comment for resolution codes with the `HasFreeText` attribute, and `AssetCategoryId` (required if you have access to asset categories).\r\n <br />Users who have access to asset categories should add 1–3 resolution codes for each asset category associated with a work order. Otherwise, you can specify up to 3 resolution codes for a work order."
required: true
schema:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateResolutionCodesRequest'
responses:
'200':
description: Resolution codes are added to the specified work order.
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4100 — You can specify up to 3 resolution codes for a work order\r\n 4101 — You need to specify at least one resolution code\r\n 4108 — The max length of the resolution code text is exceeded\r\n 4109 — Resolution code text must be unique\r\n 4110 — Resolution code without free text must be unique\r\n 4122 — You need to specify up to 3 resolution codes per asset category for all asset categories assigned to the work order"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 — API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason.\r\n <br/>Error codes: \r\n 4107 — You don't have access to set the resolution code text"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data nor found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/resolutionCodes/{workOrderId}:
get:
tags:
- ResolutionCodes
summary: Get resolution codes and root causes for a work order
description: "Returns resolution codes and root causes for the specified work order.\r\n • A **resolution code** is an action that a technician takes to resolve a problem upon working on a service request.\r\n • A **root cause** is a reason why the problem occurred to begin with.\r\n <br />Resolution codes and root causes are set up for specific trades and are standardized. If there are resolution codes and root causes configured for a work order trade, a technician is prompted to select these properties upon [checking out of a work order](https://servicechannel.atlassian.net/wiki/spaces/SCUCP/pages/622396960/Checking+In+and+Out+of+Work+Orders+Using+SC+Provider#CheckingInandOutofWorkOrdersUsingSCProvider-CheckingOutwithResolutionandRootCauseCodes) and moving it to the _Completed_ status in ServiceChannel Provider."
operationId: GETv3_resolutionCodes_{workOrderId}
consumes: []
produces:
- application/json
- text/json
parameters:
- name: workOrderId
in: path
description: Unique identifier of the work order to return resolution codes and root causes for.
required: true
type: integer
format: int32
responses:
'200':
description: Resolution codes and root causes for the specified work order are in the response.
schema:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.WorkOrderResolutionInfoResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 — API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data not found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/resolutionCodes/rootCauses:
get:
tags:
- ResolutionCodes
summary: Get root causes
description: Returns a list of root causes. Root causes are set up for trades and describe reasons why the problem occurred to begin with.
operationId: GETv3_resolutionCodes_rootCauses
consumes: []
produces:
- application/json
- text/json
parameters:
- name: subscriberId
in: query
description: Unique subscriber identifier.
required: true
type: integer
format: int32
- name: trade
in: query
description: "Trade to return root causes for. A trade is an area of work for which a service is performed, such as _HVAC_, _Refrigeration_, or _Plumbing_.\r\n <b>The value of this or the TradeId attribute is required.</b>\r\n Parameter is obsolete. Please use <b>TradeId</b> instead"
required: false
type: string
- name: category
in: query
description: "Category to return root causes for. A category is the overall classification of a work order, such as _Maintenance_, _Repair_, or _CAPEX_.\r\n <b>The value of this or the CategoryId attribute is required.</b>\r\n Parameter is obsolete. Please use <b>CategoryId</b> instead"
required: false
type: string
- name: locationId
in: query
description: Unique identifier of a subscriber’s location.
required: true
type: integer
format: int32
- name: providerId
in: query
description: Unique provider identifier. Should be passed by subscriber users.
required: false
type: integer
format: int32
- name: assetCategoryIds
in: query
description: IDs of asset categories to return root causes for. You can specify up to 5 asset categories if you have access to this functionality.
required: false
type: array
items:
type: integer
format: int32
- name: keyword
in: query
description: Keyword contained in root causes to perform the search by.
required: false
type: string
- name: page
in: query
description: Results page number.
required: false
type: integer
format: int32
- name: pageSize
in: query
description: Number of objects on the results page. The default is 10.
required: false
type: integer
format: int32
- name: tradeId
in: query
description: "TradeId to return root causes for. If 'tradeId' is passed, 'trade' parameter is ignored\r\n <b>The value of this or the Trade attribute is required.</b>"
required: false
type: integer
format: int32
- name: categoryId
in: query
description: "CategoryId to return root causes for. If 'categoryId' is passed, 'category' parameter is ignored\r\n <b>The value of this or the Category attribute is required.</b>"
required: false
type: integer
format: int32
responses:
'200':
description: Root causes are in the response.
schema:
type: array
items:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseResponse'
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4113 — You can specify up to 5 asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 — API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason.\r\n <br/>Error codes: \r\n 4114 — You don't have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
post:
tags:
- ResolutionCodes
summary: Add or update root causes for a work order
description: "For users who have access to asset categories, associates root causes with the specified work order. If root causes are already added to a work order, you can replace them by sending the request. You need to specify one root cause for each asset category of a work order.\r\n <br />Get root cause IDs using the [GET /resolutionCodes/rootCauses](/swagger/ui/index?version=3#/ResolutionCodes/GETv3_resolutionCodes_rootCauses_subscriberId__subscriberId__trade__trade__category__category__locationId__locationId__providerId__providerId__assetCategoryIds_0___assetCategoryIds_0___assetCategoryIds_1___assetCategoryIds_1___keyword__keyword__page__page__pageSize__pageSize_) method. To retrieve asset category IDs, send the [GET /AssetTypes/GetAssetTypeGroups](/swagger/ui/index?version=3#/AssetTypes/GETv3_AssetTypes_GetAssetTypeGroups_subscriberId__subscriberId_) request.\r\n <br />***Note:*** Users who don't have access to asset categories should pass the [POST /resolutionCodes/rootCauses/{workOrderId}](/swagger/ui/index?version=3#/ResolutionCodes/POSTv3_resolutionCodes_rootCauses__workOrderId__rootCauseId__rootCauseId__rootCauseText__rootCauseText_) request to add or update a root cause for a work order.\r\n <br />Visit ServiceChannel University to find out [how providers can add or edit root causes](https://servicechannel.atlassian.net/wiki/spaces/SCUCP/pages/1688502858/Resolution+and+Root+Causes+Codes+in+Provider+Automation#ResolutionandRootCausesCodesinProviderAutomation-ProcessingRRCsProcessingResolutionandRootCauseCodes).\r\n <br />**Example Request**\r\n \r\n POST /resolutionCodes/rootCauses\r\n {\r\n \"WorkOrderId\": 175444600,\r\n \"RootCauses\": [\r\n {\r\n \"Key\": 419,\r\n \"Text\": \"Accidental damage\",\r\n \"AssetCategoryId\": 1\r\n },\r\n {\r\n \"Key\": 420,\r\n \"Text\": \"\",\r\n \"AssetCategoryId\": 2\r\n }\r\n ]\r\n }"
operationId: POSTv3_resolutionCodes_rootCauses
consumes:
- application/json
- text/json
produces:
- application/json
- text/json
parameters:
- name: request
in: body
description: Request to add or update root causes for a work order.
required: true
schema:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateRootCausesRequest'
responses:
'200':
description: Root causes are added to the specified work order.
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4102 - You need to select a root cause\r\n 4105 - The max length of the root cause text is exceeded\r\n 4117 - The work order doesn't have assigned asset categories. You need to specify at least one asset category\r\n 4118 - You need to specify one root cause per asset category for all asset categories assigned to the work order\r\n 4120 - Asset category is required"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 - API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason. \r\n <br/>Error codes:\r\n 4104 — You don't have access to set the root cause tex\r\n 4114 — You don't have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data not found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/resolutionCodes/rootCauses/{workOrderId}:
post:
tags:
- ResolutionCodes
summary: Add or update root causes for a work order
description: "For users who don't have access to asset categories, associates a root cause with the specified work order. If a root cause is already added to a work order, you can change it by sending the request.\r\n <br />Before adding a root cause, use the [GET /resolutionCodes/rootCauses](/swagger/ui/index?version=3#/ResolutionCodes/GETv3_resolutionCodes_rootCauses_subscriberId__subscriberId__trade__trade__category__category__locationId__locationId__providerId__providerId__assetCategoryIds_0___assetCategoryIds_0___assetCategoryIds_1___assetCategoryIds_1___keyword__keyword__page__page__pageSize__pageSize_) method to find out if root causes are configured for the work order trade. To get a root cause ID, look for the `Key` value of the desired root cause in the response.\r\n <br /> ***Note:*** Users with access to asset categories should send the following request to add or update root causes for a work order: [POST /resolutionCodes/rootCauses](/swagger/ui/index?version=3#/ResolutionCodes/POSTv3_resolutionCodes_rootCauses)."
operationId: POSTv3_resolutionCodes_rootCauses_{workOrderId}?rootCauseId={rootCauseId}&rootCauseText={rootCauseText}
consumes: []
produces:
- application/json
- text/json
parameters:
- name: workOrderId
in: path
description: Unique numeric identifier of the work order to add, update, or delete a root cause for.
required: true
type: integer
format: int32
- name: rootCauseId
in: query
description: ID of the root cause to associate with the work order. Ignore this parameter to remove the current root causes from the work order.
required: false
type: integer
format: int32
- name: rootCauseText
in: query
description: Comment explaining your understanding of the root cause of the work order.<br />Enabled for root causes with the `HasFreeText` attribute. The maximum length is 100 characters.
required: false
type: string
responses:
'200':
description: The root cause is added to the specified work order.
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4102 — You need to select a root cause\r\n 4105 — The max length of the root cause text is exceeded"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 — API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason. \r\n <br/>Error codes: \r\n 4104 - You don't have access to set root cause text\r\n 4121 - You must use a method to set multiple root causes when you have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data nor found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
/resolutionCodes/{workOrderId}/assetCategories:
get:
tags:
- ResolutionCodes
summary: Retrieve asset categories for a work order
description: "Returns asset categories associated with the specified work order. Asset categories represent a standardized classification of asset types.\r\n <br />***Note:*** Only users who have access to asset categories can send this request."
operationId: GETv3_resolutionCodes_{workOrderId}_assetCategories
consumes: []
produces:
- application/json
- text/json
parameters:
- name: workOrderId
in: path
description: Unique numeric identifier of the work order to return asset categories for.
required: true
type: integer
format: int32
responses:
'200':
description: Asset categories for the specified work order are in the response.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.Assets.AssetTypeCategory'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 - API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason. \r\n <br/>Error codes: \r\n 4114 - You don't have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data not found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
post:
tags:
- ResolutionCodes
summary: Add or update asset categories for a work order
description: "Associates asset categories with the specified work order. Sending this request replaces the current asset categories.\r\n <br />Asset categories represent a standardized classification of asset types. You can add no more than 5 asset categories to a work order.\r\n <br />***Note:*** Only users who have access to asset categories can send this request. \r\n <br />**Example Request**\r\n \r\n POST /resolutionCodes/{workOrderId}/assetCategories\r\n {\r\n \"AssetCategoryIds\": [\r\n 1, 4, 6\r\n ]\r\n }"
operationId: POSTv3_resolutionCodes_{workOrderId}_assetCategories
consumes:
- application/json
- text/json
produces:
- application/json
- text/json
parameters:
- name: workOrderId
in: path
description: Unique numeric identifier of the work order to add asset categories to.
required: true
type: integer
format: int32
- name: request
in: body
description: Request to add or update asset categories for a work order.
required: true
schema:
$ref: '#/definitions/ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.UpdateAssetCategoriesRequest'
responses:
'200':
description: Asset categories are added to the specified work order.
'400':
description: "The request is not accepted due to bad syntax, missing parameters, insufficient data, etc.\r\n <br/>Error codes:\r\n 4113 - You can specify up to 5 asset categories\r\n 4115 - You need to specify at least one asset category\r\n 4116 - Invalid asset category id"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'401':
description: "The request is not authorized.\r\n <br/>Error codes:\r\n 504 - API call rejected by security permissions"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'403':
description: "You are not authorized to request this resource, or the resource is unavailable for some reason. \r\n <br/>Error codes: \r\n 4114 - You don't have access to asset categories"
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
'404':
description: "The requested resource does not exist on the server.\r\n <br/>Error codes:\r\n 502 — Data not found"
'500':
description: The server was unable to complete the request due to an internal error.
schema:
$ref: '#/definitions/ServiceChannel.Services.Messaging.ErrorResponse'
deprecated: false
x-access: Any
definitions:
ServiceChannel.Services.WebApi.Models.Response.ResolutionCodes.RootCauseResponse:
description: Root cause object.
type: object
properties:
Key:
format: int32
description: Root cause identifier.
type: integer
Value:
description: Root cause name.
type: string
HasFreeText:
description: Defines whether a user can enter a comment explaining their understanding of the root cause and specifying the reason why the problem occurred.
default: false
type: boolean
Order:
format: int32
description: Order of appearance of a root cause.
type: integer
AssetCategoryIds:
description: Asset category ID. A value populates only if two or more categories are specified in assetCategoryIds in the filter.
type: array
items:
format: int32
type: integer
ServiceChannel.Services.Messaging.Assets.AssetTypeCategory:
description: Asset category object.
type: object
properties:
Id:
format: int32
description: Unique numeric identifier of the asset category.
type: integer
Name:
description: Asset category name.
type: string
ServiceChannel.Services.WebApi.Models.Request.ResolutionCodes.ResolutionCodeRequest:
description: Object for details of a resolution code to add to a work order.
type: object
properties:
Key:
format: int32
description: ID of the resolution code to associate with the work order.
type: integer
Text:
description: "Comment explaining your understanding of the resolution code of the work order. \r\n Enabled for resolution codes with the `HasFreeText` attribute. The maximum length is 100 characters."
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# Full source: https://raw.githubusercontent.com/api-evangelist/servicechannel/refs/heads/main/openapi/servicechannel-resolutioncodes-api-openapi.yml