Rulebase

Rulebase Webhooks API

The Webhooks API from Rulebase — 1 operation(s) for webhooks.

GitHub OpenAPI

Operations 1

POST /webhooks/rulebase Create webhooks rulebase #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-webhooks-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-webhooks-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Webhooks API
  version: 0.0.1
tags:
- name: Webhooks
paths:
  /webhooks/rulebase:
    post:
      requestBody:
        required: true
        content:
          application/json:
            schema:
              oneOf:
              - type: object
                properties:
                  eventType:
                    type: string
                    enum:
                    - ticket_created
                  organizationId:
                    type: string
                  conversation:
                    type: object
                    properties:
                      id:
                        type: number
                      prefixId:
                        type: string
                      transcript:
                        type: string
                      interactionType:
                        type: string
                      externalId:
                        type: string
                      connection:
                        type: object
                        properties:
                          rulebaseId:
                            type: string
                          integration:
                            type: object
                            properties:
                              uid:
                                type: string
                              name:
                                type: string
                            required:
                            - uid
                            - name
                        required:
                        - rulebaseId
                        - integration
                    required:
                    - id
                    - prefixId
                required:
                - eventType
                - organizationId
                - conversation
              - type: object
                properties:
                  eventType:
                    type: string
                    enum:
                    - ticket_updated
                  organizationId:
                    type: string
                  conversation:
                    type: object
                    properties:
                      id:
                        type: number
                      prefixId:
                        type: string
                      transcript:
                        type: string
                      interactionType:
                        type: string
                      externalId:
                        type: string
                      connection:
                        type: object
                        properties:
                          rulebaseId:
                            type: string
                          integration:
                            type: object
                            properties:
                              uid:
                                type: string
                              name:
                                type: string
                            required:
                            - uid
                            - name
                        required:
                        - rulebaseId
                        - integration
                    required:
                    - id
                    - prefixId
                required:
                - eventType
                - organizationId
                - conversation
              - type: object
                properties:
                  eventType:
                    type: string
                    enum:
                    - conversation_assigned
                  organizationId:
                    type: string
                  conversation:
                    type: object
                    properties:
                      id:
                        type: number
                      prefixId:
                        type: string
                      assigneeMembershipId:
                        type: string
                    required:
                    - id
                    - prefixId
                    - assigneeMembershipId
                required:
                - eventType
                - organizationId
                - conversation
              - type: object
                properties:
                  eventType:
                    type: string
                    enum:
                    - conversation_synced
                  organizationId:
                    type: string
                  conversation:
                    type: object
                    properties:
                      id:
                        type: integer
                        minimum: 0
                        exclusiveMinimum: true
                      prefixId:
                        type: string
                    required:
                    - id
                    - prefixId
                  features:
                    type: object
                    properties:
                      topicEmbeddingEnabled:
                        type: boolean
                      salesCallCompliancePipelineEnabled:
                        type: boolean
                    required:
                    - topicEmbeddingEnabled
                required:
                - eventType
                - organizationId
                - conversation
                - features
      responses:
        '202':
          description: Webhook accepted
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      accepted:
                        type: boolean
                      matchedAgents:
                        type: number
                      persistedConversation:
                        type: boolean
                      storedViewCreated:
                        type: boolean
                      storedViewId:
                        type: string
                        nullable: true
                      redactionJobIds:
                        type: array
                        items:
                          type: string
                      topicEmbeddingJobId:
                        type: string
                        nullable: true
                      customerIssueAssignmentJobId:
                        type: string
                        nullable: true
                      salesCallComplianceJobId:
                        type: string
                        nullable: true
                      slaTargetOutcomeCheckJobId:
                        type: string
                        nullable: true
                      outcomeEvaluateJobIds:
                        type: array
                        items:
                          type: string
                      callSummaryNotificationJobIds:
                        type: array
                        items:
                          type: string
                    required:
                    - accepted
                    - matchedAgents
                    - persistedConversation
                required:
                - data
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '404':
          description: Conversation not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Webhooks
      summary: Create webhooks rulebase
      x-summary-source: derived
      operationId: postWebhooksRulebase
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key