Rulebase

Rulebase Conversation statistics API

The Conversation statistics API from Rulebase — 9 operation(s) for conversation statistics.

GitHub OpenAPI

Operations 9

GET /conversations/statistics/evaluations Get conversation statistics evaluations #
GET /conversations/statistics/handling_time Get conversation statistics handling time #
GET /conversations/statistics/handling_time/summary Get conversation statistics handling time summary #
GET /conversations/statistics/product_issues Get conversation statistics product issues #
GET /conversations/statistics/repeat_engagement Get conversation statistics repeat engagement #
GET /conversations/statistics/sentiment Get conversation statistics sentiment #
GET /conversations/statistics/average_qa_score_by_scorecard_and_agent Get conversation statistics average qa score by scorecard and agent #
GET /conversations/statistics/average_qa_score_by_scorecard_and_team Get conversation statistics average qa score by scorecard and team #
GET /conversations/statistics/export Export conversation statistics #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-conversation-statistics-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-conversation-statistics-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Conversation statistics API
  version: 0.0.1
tags:


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# Full source: https://artifacts.apis.io/rulebase/openapi/rulebase-conversation-statistics-api-openapi.yml