Rulebase

Rulebase Conversation Cx Risk Snapshots API

The Conversation Cx Risk Snapshots API from Rulebase — 1 operation(s) for conversation cx risk snapshots.

GitHub OpenAPI

Operations 1

GET /conversation_cx_risk_snapshots/{id} Get conversation cx risk snapshots by id #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-conversation-cx-risk-snapshots-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-conversation-cx-risk-snapshots-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Conversation Cx Risk Snapshots API
  version: 0.0.1
tags:
- name: Conversation Cx Risk Snapshots
paths:
  /conversation_cx_risk_snapshots/{id}:
    get:
      parameters:
      - schema:
          type: string
        required: true
        name: id
        in: path
      responses:
        '200':
          description: A CX-risk snapshot in the caller's organization.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      conversation_id:
                        type: string
                      risk_level:
                        type: string
                        nullable: true
                      summary:
                        type: string
                        nullable: true
                      description:
                        type: string
                        nullable: true
                      suggestion:
                        type: string
                        nullable: true
                      negative_sentiment_summary:
                        type: string
                        nullable: true
                      agent_knowledge_gap_summary:
                        type: string
                        nullable: true
                      customer_issue_summary:
                        type: string
                        nullable: true
                      active:
                        type: boolean
                      individual_agents_evaluated:
                        type: boolean
                      customer_churn_risk_level:
                        type: string
                        enum:
                        - none
                        - low
                        - medium
                        - high
                      trigger_type:
                        type: string
                        nullable: true
                      qa_score:
                        type: number
                        nullable: true
                      negative_sentiment_score:
                        type: number
                      created_at:
                        type: string
                      updated_at:
                        type: string
                    required:
                    - id
                    - conversation_id
                    - risk_level
                    - summary
                    - description
                    - suggestion
                    - negative_sentiment_summary
                    - agent_knowledge_gap_summary
                    - customer_issue_summary
                    - active
                    - individual_agents_evaluated
                    - customer_churn_risk_level
                    - trigger_type
                    - qa_score
                    - negative_sentiment_score
                    - created_at
                    - updated_at
                required:
                - data
        '403':
          description: Missing `conversation_cx_risk_snapshot:all`
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '404':
          description: Snapshot not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Cx Risk Snapshots
      summary: Get conversation cx risk snapshots by id
      x-summary-source: derived
      operationId: getConversationCxRiskSnapshotsById
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key