Rulebase

Rulebase Conversation Comment Threads API

The Conversation Comment Threads API from Rulebase — 4 operation(s) for conversation comment threads.

GitHub OpenAPI

Operations 5

GET /conversation-comment-threads/{thread_id} Get conversation comment threads by thread id #
POST /conversation-comment-threads/{thread_id}/messages Create conversation comment threads by thread id messages #
PATCH /conversation-comment-threads/{thread_id}/messages/{message_id} Update conversation comment threads by thread id messages by message id #
DELETE /conversation-comment-threads/{thread_id}/messages/{message_id} Delete conversation comment threads by thread id messages by message id #
POST /conversation-comment-threads/{thread_id}/read Create conversation comment threads by thread id read #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-conversation-comment-threads-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-conversation-comment-threads-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Conversation Comment Threads API
  version: 0.0.1
tags:
- name: Conversation Comment Threads
paths:
  /conversation-comment-threads/{thread_id}:
    get:
      parameters:
      - schema:
          type: string
          format: uuid
        required: true
        name: thread_id
        in: path
      responses:
        '200':
          description: Ticket comment thread detail
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      conversation_id:
                        type: string
                      message_count:
                        type: integer
                      has_unread:
                        type: boolean
                      is_subscriber:
                        type: boolean
                      participants:
                        type: array
                        items:
                          type: object
                          properties:
                            membership_id:
                              type: string
                            name:
                              type: string
                          required:
                          - membership_id
                          - name
                      visibility:
                        type: object
                        properties:
                          include_non_agents:
                            type: boolean
                          employee_ids:
                            type: array
                            items:
                              type: string
                        required:
                        - include_non_agents
                        - employee_ids
                      latest_message_at:
                        type: string
                        nullable: true
                      latest_message_body_text:
                        type: string
                        nullable: true
                      latest_message_body_markdown:
                        type: string
                        nullable: true
                      latest_message_author_name:
                        type: string
                        nullable: true
                      latest_message_author_membership_id:
                        type: string
                        nullable: true
                      latest_message_id:
                        type: string
                        nullable: true
                      messages:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                            body_markdown:
                              type: string
                            body_text:
                              type: string
                            author:
                              type: object
                              properties:
                                membership_id:
                                  type: string
                                name:
                                  type: string
                                email:
                                  type: string
                                  nullable: true
                              required:
                              - membership_id
                              - name
                              - email
                            created_at:
                              type: string
                            updated_at:
                              type: string
                          required:
                          - id
                          - body_markdown
                          - body_text
                          - author
                          - created_at
                          - updated_at
                    required:
                    - id
                    - conversation_id
                    - message_count
                    - has_unread
                    - is_subscriber
                    - participants
                    - visibility
                    - latest_message_at
                    - latest_message_body_text
                    - latest_message_body_markdown
                    - latest_message_author_name
                    - latest_message_author_membership_id
                    - latest_message_id
                    - messages
                required:
                - data
        '404':
          description: Thread not found or not visible
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Comment Threads
      summary: Get conversation comment threads by thread id
      x-summary-source: derived
      operationId: getConversationCommentThreadsByThreadId
      x-operation-id-source: derived
  /conversation-comment-threads/{thread_id}/messages:
    post:
      parameters:
      - schema:
          type: string
          format: uuid
        required: true
        name: thread_id
        in: path
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                body_markdown:
                  type: string
                  minLength: 1
              required:
              - body_markdown
      responses:
        '201':
          description: Created ticket comment reply
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      conversation_id:
                        type: string
                      message_count:
                        type: integer
                      has_unread:
                        type: boolean
                      is_subscriber:
                        type: boolean
                      participants:
                        type: array
                        items:
                          type: object
                          properties:
                            membership_id:
                              type: string
                            name:
                              type: string
                          required:
                          - membership_id
                          - name
                      visibility:
                        type: object
                        properties:
                          include_non_agents:
                            type: boolean
                          employee_ids:
                            type: array
                            items:
                              type: string
                        required:
                        - include_non_agents
                        - employee_ids
                      latest_message_at:
                        type: string
                        nullable: true
                      latest_message_body_text:
                        type: string
                        nullable: true
                      latest_message_body_markdown:
                        type: string
                        nullable: true
                      latest_message_author_name:
                        type: string
                        nullable: true
                      latest_message_author_membership_id:
                        type: string
                        nullable: true
                      latest_message_id:
                        type: string
                        nullable: true
                      messages:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                            body_markdown:
                              type: string
                            body_text:
                              type: string
                            author:
                              type: object
                              properties:
                                membership_id:
                                  type: string
                                name:
                                  type: string
                                email:
                                  type: string
                                  nullable: true
                              required:
                              - membership_id
                              - name
                              - email
                            created_at:
                              type: string
                            updated_at:
                              type: string
                          required:
                          - id
                          - body_markdown
                          - body_text
                          - author
                          - created_at
                          - updated_at
                    required:
                    - id
                    - conversation_id
                    - message_count
                    - has_unread
                    - is_subscriber
                    - participants
                    - visibility
                    - latest_message_at
                    - latest_message_body_text
                    - latest_message_body_markdown
                    - latest_message_author_name
                    - latest_message_author_membership_id
                    - latest_message_id
                    - messages
                required:
                - data
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '404':
          description: Thread not found or not visible
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Comment Threads
      summary: Create conversation comment threads by thread id messages
      x-summary-source: derived
      operationId: postConversationCommentThreadsByThreadIdMessages
      x-operation-id-source: derived
  /conversation-comment-threads/{thread_id}/messages/{message_id}:
    patch:
      parameters:
      - schema:
          type: string
          format: uuid
        required: true
        name: thread_id
        in: path
      - schema:
          type: string
          format: uuid
        required: true
        name: message_id
        in: path
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                body_markdown:
                  type: string
                  minLength: 1
              required:
              - body_markdown
      responses:
        '200':
          description: Updated ticket comment message
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      conversation_id:
                        type: string
                      message_count:
                        type: integer
                      has_unread:
                        type: boolean
                      is_subscriber:
                        type: boolean
                      participants:
                        type: array
                        items:
                          type: object
                          properties:
                            membership_id:
                              type: string
                            name:
                              type: string
                          required:
                          - membership_id
                          - name
                      visibility:
                        type: object
                        properties:
                          include_non_agents:
                            type: boolean
                          employee_ids:
                            type: array
                            items:
                              type: string
                        required:
                        - include_non_agents
                        - employee_ids
                      latest_message_at:
                        type: string
                        nullable: true
                      latest_message_body_text:
                        type: string
                        nullable: true
                      latest_message_body_markdown:
                        type: string
                        nullable: true
                      latest_message_author_name:
                        type: string
                        nullable: true
                      latest_message_author_membership_id:
                        type: string
                        nullable: true
                      latest_message_id:
                        type: string
                        nullable: true
                      messages:
                        type: array
                        items:
                          type: object
                          properties:
                            id:
                              type: string
                            body_markdown:
                              type: string
                            body_text:
                              type: string
                            author:
                              type: object
                              properties:
                                membership_id:
                                  type: string
                                name:
                                  type: string
                                email:
                                  type: string
                                  nullable: true
                              required:
                              - membership_id
                              - name
                              - email
                            created_at:
                              type: string
                            updated_at:
                              type: string
                          required:
                          - id
                          - body_markdown
                          - body_text
                          - author
                          - created_at
                          - updated_at
                    required:
                    - id
                    - conversation_id
                    - message_count
                    - has_unread
                    - is_subscriber
                    - participants
                    - visibility
                    - latest_message_at
                    - latest_message_body_text
                    - latest_message_body_markdown
                    - latest_message_author_name
                    - latest_message_author_membership_id
                    - latest_message_id
                    - messages
                required:
                - data
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '403':
          description: Not the message author
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '404':
          description: Thread or message not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Comment Threads
      summary: Update conversation comment threads by thread id messages by message id
      x-summary-source: derived
      operationId: patchConversationCommentThreadsByThreadIdMessagesByMessageId
      x-operation-id-source: derived
    delete:
      parameters:
      - schema:
          type: string
          format: uuid
        required: true
        name: thread_id
        in: path
      - schema:
          type: string
          format: uuid
        required: true
        name: message_id
        in: path
      responses:
        '200':
          description: Deleted ticket comment message
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      deleted:
                        type: boolean
                        enum:
                        - true
                    required:
                    - deleted
                required:
                - data
        '403':
          description: Not the message author
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '404':
          description: Thread or message not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Comment Threads
      summary: Delete conversation comment threads by thread id messages by message id
      x-summary-source: derived
      operationId: deleteConversationCommentThreadsByThreadIdMessagesByMessageId
      x-operation-id-source: derived
  /conversation-comment-threads/{thread_id}/read:
    post:
      parameters:
      - schema:
          type: string
          format: uuid
        required: true
        name: thread_id
        in: path
      responses:
        '200':
          description: Marked ticket comment thread as read
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      ok:
                        type: boolean
                        enum:
                        - true
                    required:
                    - ok
                required:
                - data
        '404':
          description: Thread not found or not visible
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Comment Threads
      summary: Create conversation comment threads by thread id read
      x-summary-source: derived
      operationId: postConversationCommentThreadsByThreadIdRead
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key