Rulebase

Rulebase Conversation Assignments API

The Conversation Assignments API from Rulebase — 2 operation(s) for conversation assignments.

GitHub OpenAPI

Operations 2

GET /conversation_assignments Get conversation assignments #
GET /conversation_assignments/{id} Get conversation assignments by id #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-conversation-assignments-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-conversation-assignments-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Conversation Assignments API
  version: 0.0.1
tags:
- name: Conversation Assignments
paths:
  /conversation_assignments:
    get:
      parameters:
      - schema:
          type: integer
          minimum: 0
          exclusiveMinimum: true
        required: false
        name: page[page]
        in: query
      - schema:
          type: integer
          description: Values above 100 are clamped to 100
          minimum: 1
        required: false
        name: page[limit]
        in: query
      - schema:
          type: string
        required: false
        name: filter
        in: query
      responses:
        '200':
          description: Organization-scoped conversation assignments
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        status:
                          type: string
                        created_at:
                          type: string
                        resolved_at:
                          type: string
                          nullable: true
                        resolution_comment:
                          type: string
                          nullable: true
                        ended_at:
                          type: string
                          nullable: true
                        created_by_type:
                          type: string
                          nullable: true
                        conversation_id:
                          type: string
                        conversation_external_id:
                          type: string
                          nullable: true
                        assignee:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                            full_name:
                              type: string
                            email:
                              type: string
                            created_at:
                              type: string
                            updated_at:
                              type: string
                          required:
                          - id
                          - full_name
                          - email
                          - created_at
                          - updated_at
                        resolver:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                            account:
                              type: object
                              properties:
                                id:
                                  type: string
                                full_name:
                                  type: string
                                email:
                                  type: string
                                created_at:
                                  type: string
                                updated_at:
                                  type: string
                              required:
                              - id
                              - full_name
                              - email
                              - created_at
                              - updated_at
                          required:
                          - id
                          - account
                        assignment_queue:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                            name:
                              type: string
                            members_count:
                              type: number
                            distribution_mode:
                              type: string
                              enum:
                              - even
                              - custom
                            created_at:
                              type: string
                            updated_at:
                              type: string
                          required:
                          - id
                          - name
                          - members_count
                          - distribution_mode
                          - created_at
                          - updated_at
                        created_by_membership:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                            account:
                              type: object
                              properties:
                                id:
                                  type: string
                                full_name:
                                  type: string
                                email:
                                  type: string
                                created_at:
                                  type: string
                                updated_at:
                                  type: string
                              required:
                              - id
                              - full_name
                              - email
                              - created_at
                              - updated_at
                          required:
                          - id
                          - account
                        transferred_by_membership:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                            account:
                              type: object
                              properties:
                                id:
                                  type: string
                                full_name:
                                  type: string
                                email:
                                  type: string
                                created_at:
                                  type: string
                                updated_at:
                                  type: string
                              required:
                              - id
                              - full_name
                              - email
                              - created_at
                              - updated_at
                          required:
                          - id
                          - account
                      required:
                      - id
                      - status
                      - created_at
                      - resolved_at
                      - resolution_comment
                      - ended_at
                      - created_by_type
                      - conversation_id
                      - conversation_external_id
                      - assignee
                      - resolver
                      - assignment_queue
                      - created_by_membership
                      - transferred_by_membership
                  meta:
                    type: object
                    properties:
                      page:
                        type: object
                        properties:
                          next:
                            type: number
                            nullable: true
                          limit:
                            type: number
                          total:
                            type: number
                        required:
                        - next
                        - limit
                        - total
                    required:
                    - page
                required:
                - data
                - meta
        '400':
          description: Invalid filter
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Rails organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Assignments
      summary: Get conversation assignments
      x-summary-source: derived
      operationId: getConversationAssignments
      x-operation-id-source: derived
  /conversation_assignments/{id}:
    get:
      parameters:
      - schema:
          type: string
        required: true
        name: id
        in: path
      responses:
        '200':
          description: A conversation assignment
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      status:
                        type: string
                      created_at:
                        type: string
                      resolved_at:
                        type: string
                        nullable: true
                      resolution_comment:
                        type: string
                        nullable: true
                      ended_at:
                        type: string
                        nullable: true
                      created_by_type:
                        type: string
                        nullable: true
                      conversation_id:
                        type: string
                      conversation_external_id:
                        type: string
                        nullable: true
                      assignee:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                          full_name:
                            type: string
                          email:
                            type: string
                          created_at:
                            type: string
                          updated_at:
                            type: string
                        required:
                        - id
                        - full_name
                        - email
                        - created_at
                        - updated_at
                      resolver:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                          account:
                            type: object
                            properties:
                              id:
                                type: string
                              full_name:
                                type: string
                              email:
                                type: string
                              created_at:
                                type: string
                              updated_at:
                                type: string
                            required:
                            - id
                            - full_name
                            - email
                            - created_at
                            - updated_at
                        required:
                        - id
                        - account
                      assignment_queue:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                          name:
                            type: string
                          members_count:
                            type: number
                          distribution_mode:
                            type: string
                            enum:
                            - even
                            - custom
                          created_at:
                            type: string
                          updated_at:
                            type: string
                        required:
                        - id
                        - name
                        - members_count
                        - distribution_mode
                        - created_at
                        - updated_at
                      created_by_membership:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                          account:
                            type: object
                            properties:
                              id:
                                type: string
                              full_name:
                                type: string
                              email:
                                type: string
                              created_at:
                                type: string
                              updated_at:
                                type: string
                            required:
                            - id
                            - full_name
                            - email
                            - created_at
                            - updated_at
                        required:
                        - id
                        - account
                      transferred_by_membership:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                          account:
                            type: object
                            properties:
                              id:
                                type: string
                              full_name:
                                type: string
                              email:
                                type: string
                              created_at:
                                type: string
                              updated_at:
                                type: string
                            required:
                            - id
                            - full_name
                            - email
                            - created_at
                            - updated_at
                        required:
                        - id
                        - account
                    required:
                    - id
                    - status
                    - created_at
                    - resolved_at
                    - resolution_comment
                    - ended_at
                    - created_by_type
                    - conversation_id
                    - conversation_external_id
                    - assignee
                    - resolver
                    - assignment_queue
                    - created_by_membership
                    - transferred_by_membership
                required:
                - data
        '404':
          description: Assignment not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Rails organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Conversation Assignments
      summary: Get conversation assignments by id
      x-summary-source: derived
      operationId: getConversationAssignmentsById
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key