Rulebase

Rulebase Calls API

The Calls API from Rulebase — 2 operation(s) for calls.

GitHub OpenAPI

Operations 2

GET /calls Get calls #
GET /calls/{id} Get calls by id #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-calls-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-calls-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Calls API
  version: 0.0.1
tags:
- name: Calls
paths:
  /calls:
    get:
      parameters:
      - schema:
          type: integer
          minimum: 1
          maximum: 50
        required: false
        name: limit
        in: query
      - schema:
          type: string
          minLength: 1
        required: false
        name: conversation_id
        in: query
      responses:
        '200':
          description: The signed-in member's recent calls with their agent summary, newest first, optionally narrowed to one conversation.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        started_at:
                          type: string
                          nullable: true
                        ended_at:
                          type: string
                          nullable: true
                        duration_ms:
                          type: number
                          nullable: true
                        direction:
                          type: string
                          nullable: true
                        customer_name:
                          type: string
                          nullable: true
                        company_name:
                          type: string
                          nullable: true
                        conversation:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                              nullable: true
                            external_id:
                              type: string
                              nullable: true
                            external_url:
                              type: string
                              nullable: true
                            subject:
                              type: string
                              nullable: true
                          required:
                          - id
                          - external_id
                          - external_url
                          - subject
                        agent:
                          type: object
                          nullable: true
                          properties:
                            id:
                              type: string
                              nullable: true
                            name:
                              type: string
                              nullable: true
                          required:
                          - id
                          - name
                        summary:
                          type: string
                          nullable: true
                        summary_generated_at:
                          type: string
                          nullable: true
                        transcribed_at:
                          type: string
                          nullable: true
                      required:
                      - id
                      - started_at
                      - ended_at
                      - duration_ms
                      - direction
                      - customer_name
                      - company_name
                      - conversation
                      - agent
                      - summary
                      - summary_generated_at
                      - transcribed_at
                required:
                - data
        '503':
          description: Unavailable for this organization
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Calls
      summary: Get calls
      x-summary-source: derived
      operationId: getCalls
      x-operation-id-source: derived
  /calls/{id}:
    get:
      parameters:
      - schema:
          type: string
          minLength: 1
        required: true
        name: id
        in: path
      responses:
        '200':
          description: One call with its agent summary and transcript
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: object
                    properties:
                      id:
                        type: string
                      started_at:
                        type: string
                        nullable: true
                      ended_at:
                        type: string
                        nullable: true
                      duration_ms:
                        type: number
                        nullable: true
                      direction:
                        type: string
                        nullable: true
                      customer_name:
                        type: string
                        nullable: true
                      company_name:
                        type: string
                        nullable: true
                      conversation:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                            nullable: true
                          external_id:
                            type: string
                            nullable: true
                          external_url:
                            type: string
                            nullable: true
                          subject:
                            type: string
                            nullable: true
                        required:
                        - id
                        - external_id
                        - external_url
                        - subject
                      agent:
                        type: object
                        nullable: true
                        properties:
                          id:
                            type: string
                            nullable: true
                          name:
                            type: string
                            nullable: true
                        required:
                        - id
                        - name
                      summary:
                        type: string
                        nullable: true
                      summary_generated_at:
                        type: string
                        nullable: true
                      transcribed_at:
                        type: string
                        nullable: true
                      transcript:
                        type: array
                        items:
                          type: object
                          properties:
                            speaker:
                              type: string
                              enum:
                              - agent
                              - customer
                              - unknown
                            text:
                              type: string
                            start_ms:
                              type: integer
                              minimum: 0
                          required:
                          - speaker
                          - text
                          - start_ms
                    required:
                    - id
                    - started_at
                    - ended_at
                    - duration_ms
                    - direction
                    - customer_name
                    - company_name
                    - conversation
                    - agent
                    - summary
                    - summary_generated_at
                    - transcribed_at
                    - transcript
                required:
                - data
        '404':
          description: Call not found or not visible to the caller
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Unavailable for this organization
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Calls
      summary: Get calls by id
      x-summary-source: derived
      operationId: getCallsById
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key