Rulebase

Rulebase Call Script Guidelines API

The Call Script Guidelines API from Rulebase — 1 operation(s) for call script guidelines.

GitHub OpenAPI

Operations 1

GET /call_script_guidelines Get call script guidelines #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/rulebase/openapi/rulebase-call-script-guidelines-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-qa-agent-evaluation-scorecard-criterion-result-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-linked-activity-thread-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-scorecard-form-params-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-evaluation-schedule-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-attempt-schema.json
📊
JSONSchema
https://artifacts.apis.io/rulebase/json-schema/rulebase-practice-simulation-dry-run-schema.json

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OpenAPI Specification

rulebase-call-script-guidelines-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Rulebase API2 Call Script Guidelines API
  version: 0.0.1
tags:
- name: Call Script Guidelines
paths:
  /call_script_guidelines:
    get:
      responses:
        '200':
          description: Call script guidelines for the current organization
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        type:
                          type: string
                          enum:
                          - call_script_guideline
                        attributes:
                          type: object
                          properties:
                            title:
                              type: string
                            description:
                              type: string
                              nullable: true
                            violation_alert_enabled:
                              type: boolean
                            violation_alert_risk_level:
                              type: string
                              nullable: true
                            after_conversation_position:
                              type: number
                              nullable: true
                          required:
                          - title
                          - description
                          - violation_alert_enabled
                          - violation_alert_risk_level
                          - after_conversation_position
                        relationships:
                          type: object
                          properties:
                            customer_account:
                              type: object
                              properties:
                                data:
                                  type: object
                                  nullable: true
                                  properties:
                                    id:
                                      type: string
                                    type:
                                      type: string
                                  required:
                                  - id
                                  - type
                              required:
                              - data
                            line_of_business:
                              type: object
                              properties:
                                data:
                                  type: object
                                  nullable: true
                                  properties:
                                    id:
                                      type: string
                                    type:
                                      type: string
                                  required:
                                  - id
                                  - type
                              required:
                              - data
                            call_script_guideline_steps:
                              type: object
                              properties:
                                data:
                                  type: array
                                  items:
                                    type: object
                                    properties:
                                      id:
                                        type: string
                                      type:
                                        type: string
                                    required:
                                    - id
                                    - type
                              required:
                              - data
                          required:
                          - customer_account
                          - line_of_business
                          - call_script_guideline_steps
                      required:
                      - id
                      - type
                      - attributes
                      - relationships
                  included:
                    type: array
                    items:
                      type: object
                      properties:
                        id:
                          type: string
                        type:
                          type: string
                        attributes:
                          type: object
                          additionalProperties:
                            nullable: true
                      required:
                      - id
                      - type
                      - attributes
                required:
                - data
                - included
        '403':
          description: Forbidden
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
        '503':
          description: Rails organization unavailable
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                required:
                - error
      tags:
      - Call Script Guidelines
      summary: Get call script guidelines
      x-summary-source: derived
      operationId: getCallScriptGuidelines
      x-operation-id-source: derived
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Rulebase organization API key