Royal Mail Returns API

Reserved for OBA customers only.

Operations 2

GET /returns/services List available return services
POST /returns Create a return shipment

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OpenAPI Specification

royal-mail-returns-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: ChannelShipper & Royal Mail Public Labels Returns API
  description: Import your orders, retrieve your orders and generate labels.
  version: 1.0.0
servers:
- url: /api/v1
tags:
- name: Returns
  description: Reserved for OBA customers only.
paths:
  /returns/services:
    get:
      tags:
      - Returns
      summary: List available return services
      description: Returns a list of return services that can be used when creating return shipments.
      security:
      - Bearer: []
      responses:
        '200':
          description: Lists all available return services for generating return labels
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/GetServicesResponse'
        '401':
          description: Unauthorized
        '500':
          description: Internal Server Error
  /returns:
    post:
      tags:
      - Returns
      summary: Create a return shipment
      description: Creates a return label and returns shipment details including tracking number, QR code, and label.
      security:
      - Bearer: []
      responses:
        '200':
          description: Successfully created return shipment
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CreateReturnResponse'
        '400':
          description: Bad Request
        '401':
          description: Unauthorized
        '500':
          description: Internal Server Error
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateReturnRequest'
        description: Return creation request
        required: true
components:
  schemas:
    GetServicesResponse:
      type: object
      properties:
        services:
          type: array
          items:
            $ref: '#/components/schemas/ServiceItem'
    CreateReturnResponse:
      type: object
      properties:
        shipment:
          type: object
          properties:
            trackingNumber:
              type: string
            uniqueItemId:
              type: string
        qrCode:
          type: string
        label:
          type: string
    Shipment:
      type: object
      properties:
        shippingAddress:
          $ref: '#/components/schemas/Address'
        returnAddress:
          $ref: '#/components/schemas/Address'
        customerReference:
          $ref: '#/components/schemas/CustomerReference'
    ServiceCode:
      type: object
      properties:
        serviceCode:
          type: string
        serviceRegisterCode:
          type: string
    ServiceItem:
      type: object
      properties:
        carrierGuid:
          type: string
          format: uuid
        carrierServiceGuid:
          type: string
          format: uuid
        serviceName:
          type: string
        serviceCode:
          type: string
    Address:
      type: object
      properties:
        title:
          type: string
        firstName:
          type: string
        lastName:
          type: string
        companyName:
          type: string
        addressLine1:
          type: string
        addressLine2:
          type: string
        addressLine3:
          type: string
        city:
          type: string
        county:
          type: string
        postcode:
          type: string
        country:
          type: string
        countryIsoCode:
          type: string
    CreateReturnRequest:
      type: object
      properties:
        service:
          $ref: '#/components/schemas/ServiceCode'
        shipment:
          $ref: '#/components/schemas/Shipment'
    CustomerReference:
      type: object
      properties:
        reference:
          type: string
  securitySchemes:
    Bearer:
      type: apiKey
      description: Authorization header using the Bearer scheme. Enter 'Bearer [space] and then your token.
      name: Authorization
      in: header