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OpenAPI Specification

openapi: 3.2.0
info:
  title: Roark Analytics Issue API
  description: The Roark Analytics API gives you access to the same API that powers the award winning Roark Analytics platform.
  version: 1.0.0
servers:
- description: Production
  url: https://api.roark.ai
security:
- Bearer: []
tags:
- name: Issue
paths:
  /v1/issue:
    get:
      responses:
        '200':
          description: List of issues
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Issue'
                  pagination:
                    type: object
                    properties:
                      limit:
                        type: integer
                      offset:
                        type: integer
                      hasMore:
                        type: boolean
                    required:
                    - limit
                    - offset
                    - hasMore
                required:
                - data
                - pagination
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Validation error
              example:
                type: validation
                code: invalid_parameter
                message: The request was invalid
                param: email
          description: Bad Request
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Authentication error
              example:
                type: authentication
                code: unauthorized
                message: Authentication required
          description: Unauthorized
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Server error
              example:
                type: internal
                code: internal_error
                message: Internal server error
          description: Internal Server Error
      operationId: getV1Issue
      tags:
      - Issue
      summary: List issues
      description: Returns the project’s issues, ordered newest-first. Supports filtering by status, source, and severity, with offset pagination.
      parameters:
      - in: query
        name: status
        schema:
          type: string
          enum:
          - OPEN
          - ACKED
          - RESOLVED
          description: Lifecycle state
      - in: query
        name: source
        schema:
          type: string
          enum:
          - TREND_ALERT
          - SINGLE_CALL_ALERT
          - TRACE_FAILURE
          - MANUAL
          - API
          - AGENT
          description: Who opened the issue
      - in: query
        name: severity
        schema:
          type: string
          enum:
          - LOW
          - MEDIUM
          - HIGH
          - CRITICAL
          description: Coarse priority — LOW / MEDIUM / HIGH / CRITICAL
      - in: query
        name: limit
        schema:
          type: integer
          minimum: 1
          maximum: 100
          default: 20
          description: 'Maximum number of issues to return (default: 20, max: 100)'
      - in: query
        name: offset
        schema:
          type: integer
          minimum: 0
          default: 0
          description: Pagination offset
    post:
      responses:
        '201':
          description: The created issue
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/Issue'
                required:
                - data
        '400':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Validation error
              example:
                type: validation
                code: invalid_parameter
                message: The request was invalid
                param: email
          description: Bad Request
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Authentication error
              example:
                type: authentication
                code: unauthorized
                message: Authentication required
          description: Unauthorized
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Server error
              example:
                type: internal
                code: internal_error
                message: Internal server error
          description: Internal Server Error
      operationId: postV1Issue
      tags:
      - Issue
      summary: Create issue
      description: 'Opens a new issue with `source: API`. The supplied evidence (calls / chats) is attached in the same transaction; an invalid reference fails the whole request rather than leaving a half-created issue.'
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateIssueInput'
  /v1/issue/{issueId}:
    get:
      responses:
        '200':
          description: The requested issue
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    $ref: '#/components/schemas/Issue'
                required:
                - data
        '401':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Authentication error
              example:
                type: authentication
                code: unauthorized
                message: Authentication required
          description: Unauthorized
        '404':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Not found error
              example:
                type: not_found
                code: resource_not_found
                message: The requested resource could not be found
          description: Not Found
        '500':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
                description: Server error
              example:
                type: internal
                code: internal_error
                message: Internal server error
          description: Internal Server Error
      operationId: getV1IssueByIssueId
      tags:
      - Issue
      summary: Get issue by ID
      description: Returns a single issue with its evidence rows.
      parameters:
      - name: issueId
        in: path
        required: true
        schema:
          type: string
components:
  schemas:
    ErrorResponse:
      type: object
      properties:
        type:
          type: string
          enum:
          - validation
          - authentication
          - forbidden
          - not_found
          - conflict
          - payment_required
          - rate_limit
          - internal
          description: The error type category
          examples:
          - validation
          - authentication
        code:
          type: string
          description: Machine-readable error code identifier
          examples:
          - invalid_parameter
          - missing_required_field
          - unauthorized
        message:
          type: string
          description: Human-readable error message
          examples:
          - The request was invalid
          - Authentication required
        param:
          type: string
          description: The parameter that caused the error (if applicable)
          examples:
          - email
          - user_id
        details:
          description: Additional error context information
      required:
      - type
      - code
      - message
    CreateIssueEvidence:
      type: object
      properties:
        callId:
          type: string
          format: uuid
        chatId:
          type: string
          format: uuid
      description: A call or chat to attach as evidence (exactly one of `callId` / `chatId`)
    IssueEvidence:
      type: object
      properties:
        id:
          type: string
          format: uuid
        callId:
          type:
          - string
          - 'null'
          format: uuid
          description: Call attached as evidence, or null
        chatId:
          type:
          - string
          - 'null'
          format: uuid
          description: Chat attached as evidence, or null
        observedAt:
          type: string
          description: When the evidence was observed (ISO-8601)
      required:
      - id
      - callId
      - chatId
      - observedAt
    CreateIssueInput:
      type: object
      properties:
        title:
          type: string
          minLength: 1
          maxLength: 280
          description: Short headline — required, max 280 characters
        summary:
          type:
          - string
          - 'null'
          minLength: 1
          maxLength: 2000
          description: Longer-form context — optional, max 2000 characters
        severity:
          type:
          - string
          - 'null'
          enum:
          - LOW
          - MEDIUM
          - HIGH
          - CRITICAL
          description: Coarse priority. Null when unset.
        evidence:
          type: array
          items:
            $ref: '#/components/schemas/CreateIssueEvidence'
          maxItems: 50
          default: []
          description: Calls / chats to attach as evidence. Optional; max 50 entries per issue.
      required:
      - title
    Issue:
      type: object
      properties:
        id:
          type: string
          format: uuid
        organizationId:
          type: string
          format: uuid
        projectId:
          type: string
          format: uuid
        alertId:
          type:
          - string
          - 'null'
          format: uuid
          description: Only set when source is an alert
        source:
          type: string
          enum:
          - TREND_ALERT
          - SINGLE_CALL_ALERT
          - TRACE_FAILURE
          - MANUAL
          - API
          - AGENT
          description: Who opened the issue
        title:
          type: string
        summary:
          type:
          - string
          - 'null'
        severity:
          type:
          - string
          - 'null'
          enum:
          - LOW
          - MEDIUM
          - HIGH
          - CRITICAL
          description: Coarse priority — LOW / MEDIUM / HIGH / CRITICAL
        status:
          type: string
          enum:
          - OPEN
          - ACKED
          - RESOLVED
          description: Lifecycle state
        fingerprint:
          type: string
          description: Producer-supplied dedup key. Same fingerprint coalesces into the same issue.
        eventCount:
          type: integer
          description: How many times this issue has been observed.
        lastEventAt:
          type:
          - string
          - 'null'
          description: Timestamp of the most recent occurrence, or null if no events yet.
        openedAt:
          type: string
        resolvedAt:
          type:
          - string
          - 'null'
        assigneeUserId:
          type:
          - string
          - 'null'
          format: uuid
        evidence:
          type: array
          items:
            $ref: '#/components/schemas/IssueEvidence'
          description: Calls / chats attached as evidence
        createdAt:
          type: string
        updatedAt:
          type:
          - string
          - 'null'
      required:
      - id
      - organizationId
      - projectId
      - alertId
      - source
      - title
      - summary
      - severity
      - status
      - fingerprint
      - eventCount
      - lastEventAt
      - openedAt
      - resolvedAt
      - assigneeUserId
      - evidence
      - createdAt
      - updatedAt
      description: An issue surfaced on the Roark Issues page
  securitySchemes:
    Bearer:
      type: http
      scheme: bearer
      bearerFormat: JWT