RingCentral Call Monitoring Groups API

The Call Monitoring Groups API from RingCentral — 4 operation(s) for call monitoring groups.

OpenAPI Specification

ringcentral-call-monitoring-groups-api-openapi.yml Raw ↑
openapi: 3.0.3
info:
  title: RingCentral Adaptive Cards Call Monitoring Groups API
  description: RingCentral API specification
  version: 1.0.58-20240529-47eda8bd
  contact:
    name: RingCentral Developers Support
    url: https://developers.ringcentral.com/support
  termsOfService: https://www.ringcentral.com/legal/apilitos.html
  license:
    name: RingCentral API License Agreement
    url: https://www.ringcentral.com/legal/apilitos.html
servers:
- url: https://platform.ringcentral.com
  description: Production API entry point
- url: https://media.ringcentral.com
  description: Production Media entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox API entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox Media entry point
security:
- OAuth2: []
tags:
- name: Call Monitoring Groups
paths:
  /restapi/v1.0/account/{accountId}/call-monitoring-groups:
    get:
      tags:
      - Call Monitoring Groups
      summary: List Call Monitoring Groups
      description: 'Returns a list of call monitoring groups filtered by an extension.

        '
      operationId: listCallMonitoringGroups
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: page
        in: query
        description: 'Indicates a page number to retrieve. Only positive number values

          are allowed

          '
        schema:
          type: integer
          format: int32
          default: 1
      - name: perPage
        in: query
        description: Indicates a page size (number of items)
        schema:
          type: integer
          format: int32
          default: 100
      - name: memberExtensionId
        in: query
        description: 'Internal identifier of an extension that is a member of every

          group within the result

          '
        schema:
          type: string
      responses:
        '200':
          description: Call monitoring groups information
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallMonitoringGroups'
      x-feature: ReadExtensions
      x-availability: High
      x-throttling-group: Medium
      x-app-permission: ReadAccounts
      x-user-permission: ReadExtensions
    post:
      tags:
      - Call Monitoring Groups
      summary: Create Call Monitoring Group
      description: 'Creates a new call monitoring group.

        '
      operationId: createCallMonitoringGroup
      parameters:
      - $ref: '#/components/parameters/AccountId'
      requestBody:
        description: Parameters of a call monitoring group that will be created
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateCallMonitoringGroupRequest'
        required: true
      responses:
        '200':
          description: Call monitoring group information
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallMonitoringGroup'
      x-feature: EditGroups
      x-availability: High
      x-throttling-group: Medium
      x-app-permission: EditExtensions
      x-user-permission: Groups
  /restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}:
    put:
      tags:
      - Call Monitoring Groups
      summary: Update Call Monitoring Group
      description: 'Updates a call monitoring group name.

        '
      operationId: updateCallMonitoringGroup
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: groupId
        in: path
        description: 'Internal identifier of a call monitoring group

          '
        required: true
        schema:
          type: string
      requestBody:
        description: Parameters of a call monitoring group that will be updated
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateCallMonitoringGroupRequest'
        required: true
      responses:
        '200':
          description: Updated call monitoring group information
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallMonitoringGroup'
        '400':
          description: Value for group name is unacceptable
        '403':
          description: User has no permissions to create groups
        '404':
          description: 'Group with the given identifier doesn''t belong to the account

            '
      x-feature: EditGroups
      x-availability: High
      x-throttling-group: Medium
      x-app-permission: EditExtensions
      x-user-permission: Groups
    delete:
      tags:
      - Call Monitoring Groups
      summary: Delete Call Monitoring Group
      description: 'Removes information about a call monitoring group specified in path.

        '
      operationId: deleteCallMonitoringGroup
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: groupId
        in: path
        required: true
        description: Internal identifier of a call monitoring group
        schema:
          type: string
      responses:
        '204':
          description: No Content
        '404':
          description: Group with the given identifier doesn't belong to the account
      x-feature: EditGroups
      x-availability: Limited
      x-throttling-group: Medium
      x-app-permission: EditExtensions
      x-user-permission: Groups
  /restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}/bulk-assign:
    post:
      tags:
      - Call Monitoring Groups
      summary: Update Call Monitoring Group List
      description: 'Updates a list of call monitoring groups.

        '
      operationId: updateCallMonitoringGroupList
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: groupId
        in: path
        required: true
        description: 'Internal identifier of a call monitoring group

          '
        schema:
          type: string
      requestBody:
        description: Changes for a given call monitoring group
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CallMonitoringBulkAssign'
        required: true
      responses:
        '204':
          description: No Content
        '400':
          description: 'Extension of type [ParkLocation] could not be a member of [call

            monitoring]

            '
      x-feature: EditGroups
      x-availability: Limited
      x-throttling-group: Heavy
      x-app-permission: EditExtensions
      x-user-permission: Groups
  /restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}/members:
    get:
      tags:
      - Call Monitoring Groups
      summary: List Call Monitoring Group Members
      description: 'Returns a list of members for a call monitoring group specified in path.

        '
      operationId: listCallMonitoringGroupMembers
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - name: groupId
        in: path
        required: true
        description: 'Internal identifier of a call monitoring group

          '
        schema:
          type: string
      - name: page
        in: query
        description: 'Indicates a page number to retrieve. Only positive number values

          are allowed

          '
        schema:
          type: integer
          format: int32
          default: 1
      - name: perPage
        in: query
        description: Indicates a page size (number of items)
        schema:
          type: integer
          format: int32
          default: 100
      responses:
        '200':
          description: Call monitoring group members information
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CallMonitoringGroupMemberList'
      x-feature: ReadExtensions
      x-availability: High
      x-throttling-group: Medium
      x-app-permission: ReadAccounts
      x-user-permission: ReadExtensions
components:
  schemas:
    CallMonitoringGroup:
      type: object
      properties:
        uri:
          type: string
          format: uri
          description: Link to a call monitoring group resource
        id:
          type: string
          description: Internal identifier of a group
        name:
          type: string
          description: Name of a group
    EnumeratedPagingModel:
      type: object
      required:
      - perPage
      additionalProperties: false
      properties:
        perPage:
          type: integer
          format: int32
          minimum: 1
          maximum: 1000
          description: 'Current page size, describes how many items are in each page.

            Matches "perPage" parameter from the request.

            '
          example: 50
        page:
          type: integer
          format: int32
          minimum: 1
          maximum: 1000
          description: 'The current page number. 1-indexed, so the first page is 1

            by default. May be omitted if result is empty (because non-existent page

            was specified or perPage=0 was requested)

            '
          example: 5
        pageStart:
          type: integer
          format: int32
          minimum: 0
          description: 'The zero-based number of the first element on the current page.

            Omitted if the page is omitted or result is empty

            '
          example: 0
        pageEnd:
          type: integer
          format: int32
          minimum: 0
          description: 'The zero-based index of the last element on the current page.

            Omitted if the page is omitted or result is empty

            '
          example: 5
        totalPages:
          type: integer
          format: int32
          minimum: 0
          description: 'The total number of pages in a dataset. May be omitted for

            some resources due to performance reasons

            '
          example: 25
        totalElements:
          type: integer
          format: int32
          minimum: 0
          description: 'The total number of elements in a dataset. May be omitted for

            some resource due to performance reasons

            '
          example: 25
    PageNavigationUri:
      type: object
      additionalProperties: false
      properties:
        uri:
          type: string
          description: Canonical URI to retrieve the particular page of the result set
          format: uri
    CallMonitoringExtensionInfo:
      type: object
      properties:
        id:
          type: string
          description: 'Internal identifier of an extension. Only the following extension

            types are allowed: User, DigitalUser, VirtualUser, FaxUser, Limited

            '
        permissions:
          type: array
          description: 'Set of call monitoring group permissions granted to a specified

            extension. In order to remove a specified extension from a call monitoring

            group use an empty value

            '
          items:
            type: string
            enum:
            - Monitoring
            - Monitored
    CallMonitoringGroupMemberList:
      required:
      - navigation
      - paging
      - records
      - uri
      type: object
      properties:
        uri:
          type: string
          format: uri
          description: Link to a call monitoring group members resource
        records:
          type: array
          description: List of a call monitoring group members
          items:
            $ref: '#/components/schemas/CallMonitoringGroupMemberInfo'
        navigation:
          $ref: '#/components/schemas/PageNavigationModel'
        paging:
          $ref: '#/components/schemas/EnumeratedPagingModel'
    CreateCallMonitoringGroupRequest:
      required:
      - name
      type: object
      properties:
        name:
          type: string
          description: Name of a group
    PageNavigationModel:
      type: object
      description: Links to other pages of the current result set
      additionalProperties: false
      properties:
        firstPage:
          $ref: '#/components/schemas/PageNavigationUri'
        nextPage:
          $ref: '#/components/schemas/PageNavigationUri'
        previousPage:
          $ref: '#/components/schemas/PageNavigationUri'
        lastPage:
          $ref: '#/components/schemas/PageNavigationUri'
    CallMonitoringGroups:
      required:
      - navigation
      - paging
      - records
      - uri
      type: object
      properties:
        uri:
          type: string
          format: uri
          description: Link to a call monitoring groups resource
        records:
          type: array
          description: List of call monitoring group members
          items:
            $ref: '#/components/schemas/CallMonitoringGroup'
        navigation:
          $ref: '#/components/schemas/PageNavigationModel'
        paging:
          $ref: '#/components/schemas/EnumeratedPagingModel'
    CallMonitoringBulkAssign:
      type: object
      properties:
        addedExtensions:
          type: array
          items:
            $ref: '#/components/schemas/CallMonitoringExtensionInfo'
        updatedExtensions:
          type: array
          items:
            $ref: '#/components/schemas/CallMonitoringExtensionInfo'
        removedExtensions:
          type: array
          items:
            $ref: '#/components/schemas/CallMonitoringExtensionInfo'
    CallMonitoringGroupMemberInfo:
      type: object
      properties:
        uri:
          type: string
          format: uri
          description: Link to a call monitoring group member
        id:
          type: string
          description: 'Internal identifier of a call monitoring group member

            '
        extensionNumber:
          type: string
          description: 'Extension number of a call monitoring group member

            '
        permissions:
          type: array
          items:
            type: string
            description: 'Call monitoring permission; multiple values are allowed:

              - `Monitoring` - User can monitor a group;

              - `Monitored` - User can be monitored.

              '
            enum:
            - Monitoring
            - Monitored
  parameters:
    AccountId:
      name: accountId
      in: path
      description: 'Internal identifier of the RingCentral account

        (can be set to "~" to indicate that the account associated with current authorization session should be used)

        '
      required: true
      style: simple
      explode: false
      schema:
        type: string
        default: '~'
      example: '~'
  securitySchemes:
    OAuth2:
      type: oauth2
      flows:
        authorizationCode:
          authorizationUrl: https://platform.ringcentral.com/restapi/oauth/authorize
          tokenUrl: https://platform.ringcentral.com/restapi/oauth/token
          refreshUrl: https://platform.ringcentral.com/restapi/oauth/token
          scopes: {}
x-tagGroups:
- name: Voice
  popular: true
  tags:
  - Business Hours
  - Call Blocking
  - Call Control
  - Call Forwarding
  - Call Handling Rules
  - Interaction Rules
  - State-based Rules
  - Call Flip
  - Call Log
  - Call History
  - Call Log Export
  - Call Monitoring Groups
  - Call Queues
  - Call Recordings
  - Call Recording Settings
  - Device SIP Registration
  - Greetings
  - IVR
  - RingOut
  - Verification Calls
- name: SMS and Fax
  popular: true
  tags:
  - Fax
  - Message Exports
  - Message Store
  - Pager Messages
  - SMS
  - High Volume SMS
  - SMS Log Export
  - SMS Templates
  - Voicemail Broadcasting
- name: Social Messaging
  popular: true
  tags:
  - Identities
  - Contents
- name: Team Messaging
  popular: true
  tags:
  - Adaptive Cards
  - Bots
  - Calendar Events
  - Chats
  - Conversations
  - Compliance Exports
  - Contacts
  - Incoming Webhooks
  - Notes
  - Posts
  - Profile
  - Tasks
  - Teams
- name: Video
  popular: true
  tags:
  - Bridge Management
  - Delegation Management
  - Meetings History
  - Meeting Recordings
  - RCM Meetings (Legacy)
  - RCM Webinars (Legacy)
- name: Webinar
  popular: true
  tags:
  - Webinars and Sessions
  - Invitees
  - Historical Webinars
  - Historical Recordings
  - Registration Management
  - Registrants
  - Webinar Analytics
  - Webinar Subscriptions
- name: Analytics
  popular: true
  tags:
  - Business Analytics
- name: Artificial Intelligence
  popular: true
  tags:
  - Insights
  - Audio
  - Text
  - Status
- name: Authentication
  tags:
  - OAuth 2.0 / OpenID Connect
  - Interoperability
- name: Account
  tags:
  - Company
  - Custom Fields
  - Features
  - Licenses
  - Tax Locations
  - Cost Centers
  - Multi-Site
  - Phone Numbers
  - Presence
  - Regional Settings
  - User Permissions
  - User Settings
  - Audit Trail
  - Calling Rates
  - Appearance Customization
  - Account Integrations
- name: Provisioning
  tags:
  - Automatic Location Updates
  - Devices
  - Extensions
  - Paging Only Groups
  - Park Locations
  - Phone Lines
  - SCIM
  - Shared Lines
  - Group Call Pickup
  - Delegated Lines Groups
  - Directed Call Pickup
  - IVR Apps
  - Video Configuration
  - Number Porting
  - SMB
  - Account Federation
  - Integrations
  - Enterprise Portal API
  - Push to Talk Provisioning
  - BYOC
- name: Address Book
  tags:
  - External Contacts
  - Internal Contacts
  - Hybrid Directory Contacts
  - Overlay Contacts
  - External Shared Directory
- name: Roles and Permissions
  tags:
  - Permissions
  - Role Management
  - Site Administration
  - User Groups
- name: Events & Notifications
  tags:
  - Subscriptions
- name: User Integrations
  tags:
  - Token Management
  - Calendar Management
  - Calendar Event Management
  - Calendar Presence Link
  - Cloud Personal Contacts
  - Cloud Shared Contacts
  - Cloud Directory
  - Deprecated Calendar API
- name: Rooms
  tags:
  - Rooms Client API
  - Rooms Management API
- name: App Management
  tags:
  - App Gallery
  - App Rating Review
  - Bot Provisioning
- name: Workflow Builder
  tags:
  - Flows
  - Flow Editor
  - Flow Log
  - Flow Templates
- name: Utilities
  tags:
  - API Info
  - Application Settings
  - Async Tasks
  - User Notifications
  - Client Versions
  - End-to-End Encryption