RingCentral Call Monitoring Groups API
The Call Monitoring Groups API from RingCentral — 4 operation(s) for call monitoring groups.
The Call Monitoring Groups API from RingCentral — 4 operation(s) for call monitoring groups.
openapi: 3.0.3
info:
title: RingCentral Adaptive Cards Call Monitoring Groups API
description: RingCentral API specification
version: 1.0.58-20240529-47eda8bd
contact:
name: RingCentral Developers Support
url: https://developers.ringcentral.com/support
termsOfService: https://www.ringcentral.com/legal/apilitos.html
license:
name: RingCentral API License Agreement
url: https://www.ringcentral.com/legal/apilitos.html
servers:
- url: https://platform.ringcentral.com
description: Production API entry point
- url: https://media.ringcentral.com
description: Production Media entry point
- url: https://platform.devtest.ringcentral.com
description: Developer sandbox API entry point
- url: https://platform.devtest.ringcentral.com
description: Developer sandbox Media entry point
security:
- OAuth2: []
tags:
- name: Call Monitoring Groups
paths:
/restapi/v1.0/account/{accountId}/call-monitoring-groups:
get:
tags:
- Call Monitoring Groups
summary: List Call Monitoring Groups
description: 'Returns a list of call monitoring groups filtered by an extension.
'
operationId: listCallMonitoringGroups
parameters:
- $ref: '#/components/parameters/AccountId'
- name: page
in: query
description: 'Indicates a page number to retrieve. Only positive number values
are allowed
'
schema:
type: integer
format: int32
default: 1
- name: perPage
in: query
description: Indicates a page size (number of items)
schema:
type: integer
format: int32
default: 100
- name: memberExtensionId
in: query
description: 'Internal identifier of an extension that is a member of every
group within the result
'
schema:
type: string
responses:
'200':
description: Call monitoring groups information
content:
application/json:
schema:
$ref: '#/components/schemas/CallMonitoringGroups'
x-feature: ReadExtensions
x-availability: High
x-throttling-group: Medium
x-app-permission: ReadAccounts
x-user-permission: ReadExtensions
post:
tags:
- Call Monitoring Groups
summary: Create Call Monitoring Group
description: 'Creates a new call monitoring group.
'
operationId: createCallMonitoringGroup
parameters:
- $ref: '#/components/parameters/AccountId'
requestBody:
description: Parameters of a call monitoring group that will be created
content:
application/json:
schema:
$ref: '#/components/schemas/CreateCallMonitoringGroupRequest'
required: true
responses:
'200':
description: Call monitoring group information
content:
application/json:
schema:
$ref: '#/components/schemas/CallMonitoringGroup'
x-feature: EditGroups
x-availability: High
x-throttling-group: Medium
x-app-permission: EditExtensions
x-user-permission: Groups
/restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}:
put:
tags:
- Call Monitoring Groups
summary: Update Call Monitoring Group
description: 'Updates a call monitoring group name.
'
operationId: updateCallMonitoringGroup
parameters:
- $ref: '#/components/parameters/AccountId'
- name: groupId
in: path
description: 'Internal identifier of a call monitoring group
'
required: true
schema:
type: string
requestBody:
description: Parameters of a call monitoring group that will be updated
content:
application/json:
schema:
$ref: '#/components/schemas/CreateCallMonitoringGroupRequest'
required: true
responses:
'200':
description: Updated call monitoring group information
content:
application/json:
schema:
$ref: '#/components/schemas/CallMonitoringGroup'
'400':
description: Value for group name is unacceptable
'403':
description: User has no permissions to create groups
'404':
description: 'Group with the given identifier doesn''t belong to the account
'
x-feature: EditGroups
x-availability: High
x-throttling-group: Medium
x-app-permission: EditExtensions
x-user-permission: Groups
delete:
tags:
- Call Monitoring Groups
summary: Delete Call Monitoring Group
description: 'Removes information about a call monitoring group specified in path.
'
operationId: deleteCallMonitoringGroup
parameters:
- $ref: '#/components/parameters/AccountId'
- name: groupId
in: path
required: true
description: Internal identifier of a call monitoring group
schema:
type: string
responses:
'204':
description: No Content
'404':
description: Group with the given identifier doesn't belong to the account
x-feature: EditGroups
x-availability: Limited
x-throttling-group: Medium
x-app-permission: EditExtensions
x-user-permission: Groups
/restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}/bulk-assign:
post:
tags:
- Call Monitoring Groups
summary: Update Call Monitoring Group List
description: 'Updates a list of call monitoring groups.
'
operationId: updateCallMonitoringGroupList
parameters:
- $ref: '#/components/parameters/AccountId'
- name: groupId
in: path
required: true
description: 'Internal identifier of a call monitoring group
'
schema:
type: string
requestBody:
description: Changes for a given call monitoring group
content:
application/json:
schema:
$ref: '#/components/schemas/CallMonitoringBulkAssign'
required: true
responses:
'204':
description: No Content
'400':
description: 'Extension of type [ParkLocation] could not be a member of [call
monitoring]
'
x-feature: EditGroups
x-availability: Limited
x-throttling-group: Heavy
x-app-permission: EditExtensions
x-user-permission: Groups
/restapi/v1.0/account/{accountId}/call-monitoring-groups/{groupId}/members:
get:
tags:
- Call Monitoring Groups
summary: List Call Monitoring Group Members
description: 'Returns a list of members for a call monitoring group specified in path.
'
operationId: listCallMonitoringGroupMembers
parameters:
- $ref: '#/components/parameters/AccountId'
- name: groupId
in: path
required: true
description: 'Internal identifier of a call monitoring group
'
schema:
type: string
- name: page
in: query
description: 'Indicates a page number to retrieve. Only positive number values
are allowed
'
schema:
type: integer
format: int32
default: 1
- name: perPage
in: query
description: Indicates a page size (number of items)
schema:
type: integer
format: int32
default: 100
responses:
'200':
description: Call monitoring group members information
content:
application/json:
schema:
$ref: '#/components/schemas/CallMonitoringGroupMemberList'
x-feature: ReadExtensions
x-availability: High
x-throttling-group: Medium
x-app-permission: ReadAccounts
x-user-permission: ReadExtensions
components:
schemas:
CallMonitoringGroup:
type: object
properties:
uri:
type: string
format: uri
description: Link to a call monitoring group resource
id:
type: string
description: Internal identifier of a group
name:
type: string
description: Name of a group
EnumeratedPagingModel:
type: object
required:
- perPage
additionalProperties: false
properties:
perPage:
type: integer
format: int32
minimum: 1
maximum: 1000
description: 'Current page size, describes how many items are in each page.
Matches "perPage" parameter from the request.
'
example: 50
page:
type: integer
format: int32
minimum: 1
maximum: 1000
description: 'The current page number. 1-indexed, so the first page is 1
by default. May be omitted if result is empty (because non-existent page
was specified or perPage=0 was requested)
'
example: 5
pageStart:
type: integer
format: int32
minimum: 0
description: 'The zero-based number of the first element on the current page.
Omitted if the page is omitted or result is empty
'
example: 0
pageEnd:
type: integer
format: int32
minimum: 0
description: 'The zero-based index of the last element on the current page.
Omitted if the page is omitted or result is empty
'
example: 5
totalPages:
type: integer
format: int32
minimum: 0
description: 'The total number of pages in a dataset. May be omitted for
some resources due to performance reasons
'
example: 25
totalElements:
type: integer
format: int32
minimum: 0
description: 'The total number of elements in a dataset. May be omitted for
some resource due to performance reasons
'
example: 25
PageNavigationUri:
type: object
additionalProperties: false
properties:
uri:
type: string
description: Canonical URI to retrieve the particular page of the result set
format: uri
CallMonitoringExtensionInfo:
type: object
properties:
id:
type: string
description: 'Internal identifier of an extension. Only the following extension
types are allowed: User, DigitalUser, VirtualUser, FaxUser, Limited
'
permissions:
type: array
description: 'Set of call monitoring group permissions granted to a specified
extension. In order to remove a specified extension from a call monitoring
group use an empty value
'
items:
type: string
enum:
- Monitoring
- Monitored
CallMonitoringGroupMemberList:
required:
- navigation
- paging
- records
- uri
type: object
properties:
uri:
type: string
format: uri
description: Link to a call monitoring group members resource
records:
type: array
description: List of a call monitoring group members
items:
$ref: '#/components/schemas/CallMonitoringGroupMemberInfo'
navigation:
$ref: '#/components/schemas/PageNavigationModel'
paging:
$ref: '#/components/schemas/EnumeratedPagingModel'
CreateCallMonitoringGroupRequest:
required:
- name
type: object
properties:
name:
type: string
description: Name of a group
PageNavigationModel:
type: object
description: Links to other pages of the current result set
additionalProperties: false
properties:
firstPage:
$ref: '#/components/schemas/PageNavigationUri'
nextPage:
$ref: '#/components/schemas/PageNavigationUri'
previousPage:
$ref: '#/components/schemas/PageNavigationUri'
lastPage:
$ref: '#/components/schemas/PageNavigationUri'
CallMonitoringGroups:
required:
- navigation
- paging
- records
- uri
type: object
properties:
uri:
type: string
format: uri
description: Link to a call monitoring groups resource
records:
type: array
description: List of call monitoring group members
items:
$ref: '#/components/schemas/CallMonitoringGroup'
navigation:
$ref: '#/components/schemas/PageNavigationModel'
paging:
$ref: '#/components/schemas/EnumeratedPagingModel'
CallMonitoringBulkAssign:
type: object
properties:
addedExtensions:
type: array
items:
$ref: '#/components/schemas/CallMonitoringExtensionInfo'
updatedExtensions:
type: array
items:
$ref: '#/components/schemas/CallMonitoringExtensionInfo'
removedExtensions:
type: array
items:
$ref: '#/components/schemas/CallMonitoringExtensionInfo'
CallMonitoringGroupMemberInfo:
type: object
properties:
uri:
type: string
format: uri
description: Link to a call monitoring group member
id:
type: string
description: 'Internal identifier of a call monitoring group member
'
extensionNumber:
type: string
description: 'Extension number of a call monitoring group member
'
permissions:
type: array
items:
type: string
description: 'Call monitoring permission; multiple values are allowed:
- `Monitoring` - User can monitor a group;
- `Monitored` - User can be monitored.
'
enum:
- Monitoring
- Monitored
parameters:
AccountId:
name: accountId
in: path
description: 'Internal identifier of the RingCentral account
(can be set to "~" to indicate that the account associated with current authorization session should be used)
'
required: true
style: simple
explode: false
schema:
type: string
default: '~'
example: '~'
securitySchemes:
OAuth2:
type: oauth2
flows:
authorizationCode:
authorizationUrl: https://platform.ringcentral.com/restapi/oauth/authorize
tokenUrl: https://platform.ringcentral.com/restapi/oauth/token
refreshUrl: https://platform.ringcentral.com/restapi/oauth/token
scopes: {}
x-tagGroups:
- name: Voice
popular: true
tags:
- Business Hours
- Call Blocking
- Call Control
- Call Forwarding
- Call Handling Rules
- Interaction Rules
- State-based Rules
- Call Flip
- Call Log
- Call History
- Call Log Export
- Call Monitoring Groups
- Call Queues
- Call Recordings
- Call Recording Settings
- Device SIP Registration
- Greetings
- IVR
- RingOut
- Verification Calls
- name: SMS and Fax
popular: true
tags:
- Fax
- Message Exports
- Message Store
- Pager Messages
- SMS
- High Volume SMS
- SMS Log Export
- SMS Templates
- Voicemail Broadcasting
- name: Social Messaging
popular: true
tags:
- Identities
- Contents
- name: Team Messaging
popular: true
tags:
- Adaptive Cards
- Bots
- Calendar Events
- Chats
- Conversations
- Compliance Exports
- Contacts
- Incoming Webhooks
- Notes
- Posts
- Profile
- Tasks
- Teams
- name: Video
popular: true
tags:
- Bridge Management
- Delegation Management
- Meetings History
- Meeting Recordings
- RCM Meetings (Legacy)
- RCM Webinars (Legacy)
- name: Webinar
popular: true
tags:
- Webinars and Sessions
- Invitees
- Historical Webinars
- Historical Recordings
- Registration Management
- Registrants
- Webinar Analytics
- Webinar Subscriptions
- name: Analytics
popular: true
tags:
- Business Analytics
- name: Artificial Intelligence
popular: true
tags:
- Insights
- Audio
- Text
- Status
- name: Authentication
tags:
- OAuth 2.0 / OpenID Connect
- Interoperability
- name: Account
tags:
- Company
- Custom Fields
- Features
- Licenses
- Tax Locations
- Cost Centers
- Multi-Site
- Phone Numbers
- Presence
- Regional Settings
- User Permissions
- User Settings
- Audit Trail
- Calling Rates
- Appearance Customization
- Account Integrations
- name: Provisioning
tags:
- Automatic Location Updates
- Devices
- Extensions
- Paging Only Groups
- Park Locations
- Phone Lines
- SCIM
- Shared Lines
- Group Call Pickup
- Delegated Lines Groups
- Directed Call Pickup
- IVR Apps
- Video Configuration
- Number Porting
- SMB
- Account Federation
- Integrations
- Enterprise Portal API
- Push to Talk Provisioning
- BYOC
- name: Address Book
tags:
- External Contacts
- Internal Contacts
- Hybrid Directory Contacts
- Overlay Contacts
- External Shared Directory
- name: Roles and Permissions
tags:
- Permissions
- Role Management
- Site Administration
- User Groups
- name: Events & Notifications
tags:
- Subscriptions
- name: User Integrations
tags:
- Token Management
- Calendar Management
- Calendar Event Management
- Calendar Presence Link
- Cloud Personal Contacts
- Cloud Shared Contacts
- Cloud Directory
- Deprecated Calendar API
- name: Rooms
tags:
- Rooms Client API
- Rooms Management API
- name: App Management
tags:
- App Gallery
- App Rating Review
- Bot Provisioning
- name: Workflow Builder
tags:
- Flows
- Flow Editor
- Flow Log
- Flow Templates
- name: Utilities
tags:
- API Info
- Application Settings
- Async Tasks
- User Notifications
- Client Versions
- End-to-End Encryption