Rhombus Systems

Rhombus Systems Help Webservice API

The Help Webservice API from Rhombus Systems — 7 operation(s) for help webservice.

GitHub OpenAPI
Business capability
Customer Inquiry Management BC-430.10

Operations 7

POST /api/help/feedback Leave feedback of our system #
POST /api/help/openTickets Get open support tickets for a client organization #
POST /api/help/openTicketsV2 Get open support tickets for a client organization V2 #
POST /api/help/rma Open an RMA for a camera #
POST /api/help/ticket Open a support ticket #
POST /api/help/ticketWithFile Open a support ticket with file upload #
POST /api/help/triageDevice Triage a device connection/recording issue #

Documentation

📖
Documentation
https://api-docs.rhombus.community/
📖
APIReference
https://api-docs.rhombus.community/_llms/en/api-reference.md

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/rhombus-systems/refs/heads/main/openapi/rhombus-systems-help-webservice-api-openapi.yml

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OpenAPI Specification

rhombus-systems-help-webservice-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  contact:
    email: developer@rhombussystems.com
  description: 'This API is for use by Rhombus customers and partners.


    ## Authentication


    All requests require two headers:

    - `x-auth-scheme` — The authentication scheme identifier. Use `api-token` for standard API key auth, or `partner-api-token` for partner API auth.

    - `x-auth-apikey` — Your Rhombus API key.


    Example:

    ```

    POST /api/camera/getMinimalCameraStateList

    x-auth-scheme: api-token

    x-auth-apikey: YOUR_API_KEY

    Content-Type: application/json

    ```'
  title: Rhombus Help Webservice API
  version: '1.0'
servers:
- description: Production Server
  url: https://api2.rhombussystems.com
security:
- ApiKeyAuth: []
tags:


# --- truncated at 32 KB (36 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/rhombus-systems/refs/heads/main/openapi/rhombus-systems-help-webservice-api-openapi.yml