Respondology Posts API

openapi: 3.2.0
info:
  title: Welcome to the Respondology Posts API
  version: v1
  description: "<a href=\"https://www.respondology.com\" target=\"_blank\" rel=\"noopener noreferrer\">\n  Respondology\n</a> is an AI-powered platform that helps brands moderate, analyze, and activate conversations at\nscale. Our product enables teams to automatically identify and manage spam and brand-damaging comments while\nelevating meaningful audience interactions. Using advanced language and engagement analysis, the platform\nunderstands intent and context to support accurate, brand-safe moderation without relying on rigid rules or\nkeyword lists. Beyond moderation, Respondology delivers real-time analytics that reveal what audiences are\ntalking about, how conversations are evolving, and where engagement opportunities exist. Within seconds,\nbrands can uncover trends, measure sentiment, and gain actionable insight across high-volume comment streams.\nBuilt for fast-moving social and digital teams, Respondology brings moderation, insight, and activation\ntogether in one unified Comment Activation Platform—helping brands protect their presence and turn\nconversations into measurable impact.\n\n## Getting Started\n\nTo begin using Respondology, contact our team to set up your account and receive your API key and secret.\nDuring onboarding, you’ll also configure the endpoint where Respondology will deliver moderation and analysis\nresults. Respondology uses webhooks to send results asynchronously, so there’s no need to keep an open\nconnection while content is being processed. Once setup is complete, you can start submitting posts and\ncomments for moderation and analytics immediately. For fine-tuned control, moderation behavior can be\ncustomized in the\n<a href=\"https://v2.app.respondology.io/moderate\" target=\"_blank\" rel=\"noopener noreferrer\">\n  Moderate\n</a> asset settings panel. Your account manager can also help tailor configurations\nto align with your brand standards and specific use cases. Follow the endpoint guides below to start\nintegrating Respondology into your workflow or download the OpenAPI specification\n[here](swagger.json).\n"
servers:
- url: https://webhooks.respondology.io/
  description: Production API server
tags:
- name: Posts
  description: 'Submit posts to Respondology for moderation and analysis, update or remove them as needed, and check their

    current processing status.

    '
paths:
  /external_api/v1/posts:
    post:
      summary: Submit a post for moderation or analysis
      tags:
      - Posts
      description: 'Submit a new post to be used to aggregate comments for analysis and for context during moderation (if desired).

        Post creation confirmations are sent asynchronously via webhook, following the format described in

        [Post result webhook](#tag/Post-Results/paths/post_result/post). Contact your account manager to update the

        endpoint to which results should be sent.


        Quota cost: 1

        '
      parameters:
      - name: X-Api-Key
        in: header
        required: true
        schema:
          type: string
        description: The API key to use when processing the request. API keys are obtained from your account manager during account setup.
      responses:
        '200':
          description: post submission accepted
          content:
            application/json:
              schema:
                type: object
                properties:
                  post_id:
                    type: string
                    example: '82520585537490124386'
                    description: The id of the post that will be created from the submission. This id should be stored for future reference, and included when submitting comments associated with the post.
                  account_id:
                    type: string
                    example: '93135838437690541987'
                    description: The id of the account the submitted post is associated with.
                  screen_name:
                    type: string
                    example: johnsmith
                    description: The screen name of the posting user.
                  title:
                    type: string
                    example: This is a post title.
                    description: The title of the submitted post.
                  caption:
                    type: string
                    example: This is a post caption.
                    description: The caption of the submitted post.
                  request_id:
                    type: string
                    example: 2025-10-27-bb6315110cc5477bef57c619
                    description: A unique id for the request that can be used for tracking and troubleshooting. It is recommended to store this id for future reference.
                required:
                - post_id
                - account_id
                - screen_name
                - title
                - caption
                - request_id
        '400':
          description: missing required parameters
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: 'param is missing or the value is empty: account_id'
                example:
                  error: 'param is missing or the value is empty: account_id'
                required:
                - error
        '401':
          description: unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: API key not found
                example:
                  error: API key not found
                required:
                - error
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
              - account_id
              - caption
              properties:
                account_id:
                  type: string
                  example: '93135838437690541987'
                  description: Identifies the account the post should be associated with. Account ids are obtained from your account manager during account setup.
                caption:
                  type: string
                  example: This is a post caption.
                  description: The caption of the post.
                title:
                  type: string
                  example: This is a post title.
                  description: The title of the post. If the post only has one text field, use the `caption` field instead.
                posted_at:
                  type: string
                  format: date_time
                  example: '2025-07-14T12:00:00Z'
                  description: The time at which the post was created, in UTC time and ISO 8601 format. If omitted, the current time will be used by default.
                post_permalink:
                  type: string
                  example: https://www.example.com/posts/abc
                  description: A permanent link to the post.
                custom:
                  type: object
                  additionalProperties: true
                  example:
                    key: value
                  description: A string or hash to be included with the post creation result, for whatever tracking is required by your system.
                media:
                  type: array
                  items:
                    type: string
                    format: uri
                  example:
                  - https://cdn.example.com/media/image_1.jpg
                  - https://cdn.example.com/media/image_2.gif
                  description: Links to any images and gifs displayed on the post. If more than one image is submitted, the first image will be displayed on Respondology platforms. However, all images will be used to enhance contextual analysis and moderation of comments.
                user:
                  type: object
                  properties:
                    id:
                      type: string
                      example: user_789
                      description: The id of the posting user on your site.
                    screen_name:
                      type: string
                      example: johnsmith
                      description: The unique screen name of the posting user on your site.
                    display_name:
                      type: string
                      example: John Smith
                      description: The display name of the posting user on your site.
                    avatar_url:
                      type: string
                      example: https://www.example.com/avatar.jpg
                      description: A link to the posting user's avatar on your site.
                    owner:
                      type: boolean
                      example: false
                      description: Whether the posting user is the owner of the site or account where the post was created.
                    bio:
                      type: string
                      example: This is my bio.
                      description: The biography field of the posting user's profile on your site.
                    created_at:
                      type: string
                      format: date_time
                      example: '2021-01-01T00:00:00Z'
                      description: The time at which the posting user was created on your site, in UTC time and ISO 8601 format.
                    profile_link:
                      type: string
                      example: https://www.social.com/johnsmith
                      description: An external link that is in the user's profile on your site.
                    additional_data:
                      type: array
                      items:
                        type: hashes
                      additionalProperties: true
                      example:
                        key: value
                      description: Any additional information about the user, in string or hash format.
  /external_api/v1/posts/{id}:
    patch:
      summary: Update a previously submitted post
      tags:
      - Posts
      description: 'Update information about an existing post. Confirmation is returned asynchronously via webhook, following the

        format described in

        [Post update result webhook](#tag/Post-Results/paths/post_update_result/post). Contact

        your account manager to update the endpoint to which results should be sent.


        Quota cost: 1

        '
      parameters:
      - name: X-Api-Key
        in: header
        required: true
        schema:
          type: string
        description: The API key to use when processing the request. API keys are obtained from your account manager during account setup.
      - name: id
        in: path
        required: true
        schema:
          type: string
          example: '45305901000853414072'
        description: Identifies the post to update. The post id is obtained from the response when initially creating the post.
      responses:
        '200':
          description: post update accepted
          content:
            application/json:
              schema:
                type: object
                properties:
                  post_id:
                    type: string
                    example: '82520585537490124386'
                    description: The id of the updated post.
                  account_id:
                    type: string
                    example: '93135838437690541987'
                    description: The id of the account the updated post is associated with.
                  screen_name:
                    type: string
                    example: johnsmith
                    description: The screen name of the posting user.
                  title:
                    type: string
                    example: This is an updated post title.
                    description: The title of the updated post.
                  caption:
                    type: string
                    example: This is an updated post caption.
                    description: The caption of the updated post.
                  request_id:
                    type: string
                    example: 2025-10-27-bb6315110cc5477bef57c619
                    description: A unique id for the request that can be used for tracking and troubleshooting. It is recommended to store this id for future reference.
                required:
                - post_id
                - account_id
                - screen_name
                - title
                - caption
                - request_id
        '400':
          description: missing required parameters
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: 'param is missing or the value is empty: account_id'
                example:
                  error: 'param is missing or the value is empty: account_id'
                required:
                - error
        '401':
          description: unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: API key not found
                example:
                  error: API key not found
                required:
                - error
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
              - account_id
              - caption
              properties:
                account_id:
                  type: string
                  example: '93135838437690541987'
                  description: Identifies the account the post is associated with. Account ids are obtained from your account manager during account setup.
                caption:
                  type: string
                  example: This is a updated post caption.
                  description: The caption of the post.
                title:
                  type: string
                  example: This is a updated post title.
                  description: The title of the post. If the post only has one text field, use the `caption` field instead.
                posted_at:
                  type: string
                  format: date_time
                  example: '2025-07-14T12:00:00Z'
                  description: The time at which the post was created, in UTC time and ISO 8601 format. If omitted, the current time will be used by default.
                post_permalink:
                  type: string
                  example: https://www.example.com/posts/abc
                  description: A permanent link to the post.
                custom:
                  type: object
                  additionalProperties: true
                  example:
                    key: value
                  description: A string or hash to be included with the post submission result, for whatever tracking is required by your system.
                media:
                  type: array
                  items:
                    type: string
                    format: uri
                  example:
                  - https://cdn.example.com/media/image_1.jpg
                  - https://cdn.example.com/media/image_2.gif
                  description: Links to any images and gifs displayed on the post. If more than one image is submitted, the first image will be displayed on Respondology platforms. However, all images will be used to enhance contextual analysis and moderation of comments.
                user:
                  type: object
                  properties:
                    id:
                      type: string
                      example: user_789
                      description: The id of the posting user on your site.
                    screen_name:
                      type: string
                      example: johnsmith
                      description: The unique screen name of the posting user on your site.
                    display_name:
                      type: string
                      example: John Smith
                      description: The display name of the posting user on your site.
                    avatar_url:
                      type: string
                      example: https://www.example.com/avatar.jpg
                      description: A link to the posting user's avatar on your site.
                    owner:
                      type: boolean
                      example: false
                      description: Whether the posting user is the owner of the site or account where the post was created.
                    bio:
                      type: string
                      example: This is my bio.
                      description: The biography field of the posting user's profile on your site.
                    created_at:
                      type: string
                      format: date_time
                      example: '2021-01-01T00:00:00Z'
                      description: The time at which the posting user was created on your site, in UTC time and ISO 8601 format.
                    profile_link:
                      type: string
                      example: https://www.social.com/johnsmith
                      description: An external link that is in the user's profile on your site.
                    additional_data:
                      type: array
                      items:
                        type: hashes
                      additionalProperties: true
                      example:
                        key: value
                      description: Any additional information about the user, in string or hash format.
    get:
      summary: Check the current status of a post
      tags:
      - Posts
      description: 'Return basic information about a post. This endpoint may be used to confirm the current status of post

        creation, update, and deletion requests.


        Quota cost: 0

        '
      parameters:
      - name: X-Api-Key
        in: header
        required: true
        schema:
          type: string
        description: The API key to use when processing the request. API keys are obtained from your account manager during account setup.
      - name: id
        in: path
        required: true
        schema:
          type: string
          example: '82520585537490124386'
        description: Identifies the post to check. The post id is obtained from the response when initially creating the post.
      responses:
        '200':
          description: post retrieved successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  comment_id:
                    type: string
                    example: '82520585537490124386'
                    description: The id of the checked post.
                  account_id:
                    type: string
                    example: '93135838437690541987'
                    description: The id of the account of the checked post.
                  screen_name:
                    type: string
                    example: johnsmith
                    description: The screen name of the creator of the checked post.
                  title:
                    type: string
                    example: This is a post title.
                    description: The title of the checked post.
                  caption:
                    type: string
                    example: This is a post caption.
                    description: The caption of the checked post.
                  request_id:
                    type: string
                    example: 2025-10-27-bb6315110cc5477bef57c619
                    description: A unique id for the request that can be used for tracking and troubleshooting. It is recommended to store this id for future reference.
                required:
                - post_id
                - account_id
                - screen_name
                - title
                - caption
                - request_id
        '404':
          description: post not found
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: post not found
                example:
                  error: post not found
                required:
                - error
        '401':
          description: unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: API key not found
                example:
                  error: API key not found
                required:
                - error
    delete:
      summary: Delete a previously submitted post
      tags:
      - Posts
      description: 'Accepts a deletion request for a previously submitted post.


        Deletion requests are processed asynchronously. It may take several moments for the change to propagate.

        To confirm completion, query the

        [GET /external_api/v1/posts/{id}](#tag/Posts/paths/~1external_api~1v1~1posts~1%7Bid%7D/get)

        endpoint.


        Quota cost: 0

        '
      parameters:
      - name: X-Api-Key
        in: header
        required: true
        schema:
          type: string
        description: The API key to use when processing the request. API keys are obtained from your account manager during account setup.
      - name: id
        in: path
        required: true
        schema:
          type: string
          example: '82520585537490124386'
        description: Identifies the post to delete. The post id is obtained from the response when initially creating the post.
      responses:
        '202':
          description: post delete accepted
          content:
            application/json:
              schema:
                type: object
                properties:
                  post_id:
                    type: string
                    example: '82520585537490124386'
                    description: The id of the post that is being processed for deletion.
                  request_id:
                    type: string
                    example: 2025-10-27-bb6315110cc5477bef57c619
                    description: A unique id for the request that can be used for tracking and troubleshooting. It is recommended to store this id for future reference.
                required:
                - post_id
                - request_id
        '401':
          description: unauthorized
          content:
            application/json:
              schema:
                type: object
                properties:
                  error:
                    type: string
                    example: API key not found
                example:
                  error: API key not found
                required:
                - error
      requestBody:
        content:
          application/json:
            schema:
              type: object
              required:
              - id
x-tagGroups:
- name: Comments
  tags:
  - Comments
- name: Comment Results
  tags:
  - Comment Results
- name: Moderation Reasons
  tags:
  - Moderation Reasons
- name: Posts
  tags:
  - Posts
- name: Post Results
  tags:
  - Post Results
- name: Changelog
  tags:
  - Changelog