Reputation

Reputation Surveys API

Survey management and results

GitHub OpenAPI

Documentation

📖
Documentation
https://apidocs.reputation.com/
📖
Documentation
https://apidocs-eu.reputation.com/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/openapi/reputation-surveys-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/json-schema/reputation-location.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/json-schema/reputation-review.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/json-schema/reputation-survey.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/json-schema/reputation-ticket.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/reputation/refs/heads/main/json-schema/reputation-metric.json

OpenAPI Specification

reputation-surveys-api-openapi.yml Raw ↑ 
openapi: 3.0.0
info:
  title: Reputation Asset Library Surveys API
  description: REST API for aggregating customer feedback, managing reviews and listings, running surveys, and accessing reputation metrics and insights across locations.
  version: v3
  contact:
    name: Reputation Support
    url: https://support.reputation.com/
servers:
- url: https://api.reputation.com
  description: US Production
- url: https://api-eu.reputation.com
  description: EU Production
security:
- ApiKeyAuth: []
tags:
- name: Surveys
  description: Survey management and results
paths:
  /v3/survey-results:
    get:
      summary: Get Survey Results
      operationId: get_survey_results
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: "The Get Survey Results endpoint allows you to fetch the results of surveys submitted by customers or respondents, providing a comprehensive insight into their feedback and perceptions regarding your services or products. This endpoint is instrumental for businesses aiming to evaluate and enhance customer satisfaction, and make data-driven decisions to improve overall customer experience.\nSample\nJavaScript XHR Request\nvar xhr = new XMLHttpRequest();\nxhr.onreadystatechange = function () {\n    if ("
    post:
      summary: Save Survey Result
      operationId: post_survey_results
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Use this endpoint to submit and save your survey responses directly into the system. You need to provide essential details including the location ID, survey template ID, date, answers, locale, and the current status of the survey. Upon successful submission, the system will process your input, save the survey result, and return a unique identifier for your record, along with any additional pertinent information. This functionality is vital for gathering and analyzing customer feedback, ultimatel
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                locationID: string
                surveyTemplateID: string
                date: string (YYYY-MM-DDTHH:MM:SS)
                answers:
                - question:
                    id: string
                    text: string
                    type: string
                  answerValues:
                  - id: string
                    text: string
                locale: string (language tag, e.g., 'en_US')
                status: string
                flags:
                - 'string array (optional, valid values: ''READ'', ''PUBLISHED'', ''FLAGGED'', ''RESPONDED'')'
  /v3/survey-results/{surveyID}:
    get:
      summary: Get Survey Result
      operationId: get_survey_results_surveyID
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: "This endpoint retrieves detailed information about a specific survey result. The result is identified by a unique surveyID and belongs to a particular survey template, identified by the surveyTemplateID.\nSample\nJavaScript XHR Result\nvar xhr = new XMLHttpRequest();\nxhr.open(\"GET\", \"https://api.reputation.com/v3/survey-results?surveyTemplateID=5e8d12a42a401b62ff1234a\", true);\nxhr.setRequestHeader(\"x-api-key\", \"Your API key\");\n\nxhr.onreadystatechange = function () {\n  if (xhr.readyState == 4 &&"
      parameters:
      - name: surveyID
        in: path
        required: true
        schema:
          type: string
        description: The surveyID identifier
  /v3/surveys3-templates:
    get:
      summary: Get Survey Templates
      operationId: get_surveys3_templates
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: "This endpoint retrieves a list of survey templates based on specified criteria. You can filter the survey templates you need to retrieve by providing the status and type of the templates as query parameters.\nSample\nJavaScript XHR Request\nvar xhr = new XMLHttpRequest();\nxhr.open(\"GET\", \"https://api.reputation.com/v3/surveys3-templates?templateType=Conversational\", true);\nxhr.setRequestHeader(\"x-api-key\", \"Your API key\");\nxhr.onreadystatechange = function () {\n    if (xhr.readyState === 4) {\n     "
      parameters:
      - name: offset
        in: query
        description: Offset for pagination
        schema:
          type: integer
          default: 0
      - name: limit
        in: query
        description: Maximum number of objects to return
        schema:
          type: integer
          default: 20
          maximum: 2000
  /v3/surveys-link:
    post:
      summary: Get Survey URL
      operationId: post_surveys_link
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: "This POST request generates a unique survey link. This is particularly useful when you want to send a personalized survey to a specific customer, ensuring that the survey content is relevant to their experience and the information you have about them.\nSample\nJavaScript XHR Request\nvar xhr = new XMLHttpRequest();\nxhr.onreadystatechange = function() {\n    if (this.readyState == 4 && this.status == 200) {\n       // Handle the response here\n       console.log(this.responseText);\n    }\n};\nxhr"
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                templateID: string
                locationCode: string
                overSurveyProtection: boolean
                locale: string
                templateVariables:
                  Company: string
                  StoreLocation: string
                  VisitDate: string
                  EmployeeName: string
                templateAnswers:
                  sq1: string
                  sq2: string
                  sq3: string
                  sq4: string
                  sq5: string
                customer:
                  emailID: string
                  customerID: string
                  name: string
  /v3/surveys2-results:
    get:
      summary: Get Result (Deprecated)
      operationId: get_surveys2_results
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Retrieves a survey result
      deprecated: true
      parameters:
      - name: offset
        in: query
        description: Offset for pagination
        schema:
          type: integer
          default: 0
      - name: limit
        in: query
        description: Maximum number of objects to return
        schema:
          type: integer
          default: 20
          maximum: 2000
    post:
      summary: Save Result (Deprecated)
      operationId: post_surveys2_results
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Saves a survey result
      deprecated: true
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                id: string
                createdDate: 0
                surveyTemplateID: string
                locationID: string
                surveyTaker:
                  name: string
                  email: string
                  phone: string
                answers:
                  property1:
                  - string
                  property2:
                  - string
                properties:
                  property1: string
                  property2: string
                locale: en_US
                externalID: string
                status: Started
                flags:
                - READ
  /v3/surveys2-results/create-url-from-encrypted:
    post:
      summary: Create URL From Encrypted (Deprecated)
      operationId: post_surveys2_results_create_url_from_encrypted
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Creates a URL that can be used to resume a survey using an encrypted set of information.
      deprecated: true
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                properties:
                  some-property-name: some-property-value
                answers:
                  some-question-id:
                  - some-question-value
                  - some-other-question-value
  /v3/surveys3-results/{surveyID}:
    get:
      summary: Retrieve Survey Result (Deprecated)
      operationId: get_surveys3_results_surveyID
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Retrieves a survey result
      deprecated: true
      parameters:
      - name: surveyID
        in: path
        required: true
        schema:
          type: string
        description: The surveyID identifier
  /v3/surveys3-results:
    post:
      summary: Save Survey Result (Deprecated)
      operationId: post_surveys3_results
      tags:
      - Surveys
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: Saves a survey result
      deprecated: true
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                id: string
                updatedDate: 0
                tenantID: string
                locationName: string
                locationID: string
                surveyTemplateID: string
                surveyTakenDate: 0
                answers:
                - answerID: string
                  answerValues:
                  - string
                  shownOptions:
                  - string
                properties:
                  property1: string
                  property2: string
                locale: en_US
                externalID: string
                resultStatus: Started
                templateStatus: Active
                flags:
                - READ
components:
  schemas:
    Error:
      type: object
      properties:
        errors:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              code:
                type: string
              message:
                type: string
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-API-KEY
      description: API key for authentication. For agency accounts, also include X-TENANT-ID header.