Proton.ai Call Notes API

openapi: 3.1.0
info:
  title: Proton Call Notes API
  version: 1.0.0
  description: The Proton API is an AI-powered suite of REST endpoints for product recommendations and CRM actions (customers, contacts, opportunities, quotes, leads, call notes, tasks, tracking) for B2B distributors. Requests require a static API key in the X-Api-Key header, supplied by Proton at the start of an integration. Derived by API Evangelist from the provider's published public Postman documentation at https://api.proton.ai/.
  contact:
    name: Proton.ai
    url: https://www.proton.ai/
servers:
- url: https://api.proton.ai
  description: 'Production (tenant path: /{company}/...)'
security:
- ApiKeyAuth: []
tags:
- name: Call Notes
paths:
  /{company}/v1/call_notes/search:
    post:
      operationId: searchCallNotesV1
      summary: Search Call Notes V1
      tags:
      - Call Notes
      description: 'Call Notes Search API v1

        Overview

        The Call Notes Search API v1 endpoint allows you to search for call notes within a specific company using a query string and advanced filtering options. This endpoint supports various search operators for flexible and precise call note searches. Call notes represent recorded interactions between sales representatives and customers, including notes, pitched products, and associated metadata.

        Endpoint

        Method: POSTURL: {{domain}}/{{company}}/v1/call-notes/search

        Re'
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
  /{company}/v1/call_notes:
    post:
      operationId: createCallNoteV1
      summary: Create Call Note V1
      tags:
      - Call Notes
      description: 'Call Note Create API v1

        Overview

        The Call Note Create API v1 endpoint allows you to create a new call note for one or more customers within a specific company. The endpoint accepts call details, optional pitched items (products presented during the call), custom fields, associations (linked entities such as opportunities, quotes, orders, and campaigns), and file attachments. When multiple customers are specified, a separate call note is created for each customer, linked together via a shared cal'
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
  /{company}/v1/call_notes/{identifier}:
    put:
      operationId: editCallNoteV1
      summary: Edit Call Note V1
      tags:
      - Call Notes
      description: 'Call Note Edit API v1

        Overview

        The Call Note Edit API v1 endpoint allows you to update an existing call note by its identifier within a specific company. The endpoint accepts updated call details including notes text, call type, tagged users, custom fields, associations, and file attachments. Only the original creator of the call note can edit it. The response returns the updated call note with all current field values.

        Endpoint

        Method: PUT

        URL: {{domain}}/{{company}}/v1/call_notes/{{identifier}'
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: identifier
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
    delete:
      operationId: deleteCallNoteV1
      summary: Delete Call Note V1
      tags:
      - Call Notes
      description: 'Call Note Delete API v1

        Overview

        The Call Note Delete API v1 endpoint allows you to delete an existing call note by its identifier within a specific company. Deleting a call note permanently removes the call note record and all associated pitched items from the database. Associated files are soft-deleted, comments are soft-deleted, and interaction snapshots are created as an audit trail before deletion. Related entities (customers, contacts, opportunities, quotes, orders) have their last contact'
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: identifier
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
    get:
      operationId: getCallNoteV1
      summary: Get Call Note V1
      tags:
      - Call Notes
      description: 'Call Note Get API v1

        Overview

        The Call Note Get API v1 endpoint allows you to retrieve a single call note by its identifier within a specific company. The endpoint returns comprehensive call note information including core call details, tagged users, custom fields, associations (linked entities such as opportunities, quotes, and files), customer information, and pitched items (products presented during the call). Call notes represent logged interactions between sales representatives and customer'
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: identifier
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
  /{company}/create/interaction/call_note:
    post:
      operationId: createCallNote
      summary: Create Call Note (LEGACY)
      tags:
      - Call Notes
      parameters:
      - name: company
        in: path
        required: true
        schema:
          type: string
      - name: X-User-Id
        in: header
        required: false
        schema:
          type: string
        description: Acting user id
      - name: X-Company
        in: header
        required: true
        schema:
          type: string
        description: Tenant company slug
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
components:
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-Api-Key
      description: Static API key supplied by Proton at integration onboarding.