PPRO

PPRO Dispute Reports API

Endpoints for generating and retrieving dispute reports

Documentation GitHub OpenAPI

Operations 2

POST /v1/dispute-reports Create a dispute report #

GET /v1/dispute-reports/{reportId} Get a dispute report by ID #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Service Dispute Reports API
  description: Provides authorized systems access to generate and retrieve dispute reports for a merchant. A report lists every status change for disputes updated within the requested date range.
  version: v1
servers:
- url: https://api.sandbox.eu.ppro.com
  description: Sandbox environment for integration testing
- url: https://api.eu.ppro.com
  description: Production
tags:
- name: Dispute Reports
  description: Endpoints for generating and retrieving dispute reports
paths:
  /v1/dispute-reports:
    post:
      tags:
      - Dispute Reports
      summary: Create a dispute report
      description: Triggers generation of a dispute report for the given merchant over the specified date range. The date range must be within the last 90 days and the end date must be before now.
      operationId: disputeReports
      parameters:
      - name: Merchant-Id
        in: header
        description: The merchant identifier.
        required: true
        schema:
          type: string
        example: merch_cb6RQnZbBwSBkn34QYXhr
      - name: Request-Reference
        in: header
        description: Optional Reference for the request. This is used to identify the request in debugging.
        schema:
          type: string
        example: unique-value-for-request-reference
      - name: Request-Idempotency-Key
        in: header
        description: Optional Idempotency Key for the request. Sending duplicate requests will result in 409 HTTP status code.
        schema:
          type: string
        example: unique-value-for-idempotency
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateReportRequest'
        required: true
      responses:
        '200':
          description: Report created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ReportResponse'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '401':
          description: Unauthorised
        '404':
          description: Not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '409':
          description: Duplicate request received with the same idempotency key.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
  /v1/dispute-reports/{reportId}:
    get:
      tags:
      - Dispute Reports
      summary: Get a dispute report by ID
      description: Returns the report metadata and, when processing is complete, a pre-signed download URL.
      operationId: getReportById
      parameters:
      - name: Merchant-Id
        in: header
        description: The merchant identifier.
        required: true
        schema:
          type: string
        example: merch_cb6RQnZbBwSBkn34QYXhr
      - name: reportId
        in: path
        description: The report ID returned when the report was created.
        required: true
        schema:
          type: string
        example: report_a1b2c3d4e5f67890abcde
      - name: Request-Reference
        in: header
        description: Optional Reference for the request. This is used to identify the request in debugging.
        schema:
          type: string
        example: unique-value-for-request-reference
      responses:
        '200':
          description: Report found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ReportResponse'
        '400':
          description: Bad Request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '401':
          description: Unauthorised
        '404':
          description: Not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '409':
          description: Duplicate request received with the same idempotency key.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
        '500':
          description: Internal Server Error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ExceptionResponseBody'
components:
  schemas:
    ExceptionResponseBody:
      type: object
      properties:
        status:
          type: integer
          format: int32
        failureMessage:
          type: string
        timestamp:
          type: string
          format: date-time
        extensions:
          type: object
          additionalProperties: {}
    ReportResponse:
      type: object
      description: Dispute report details
      properties:
        id:
          type: string
          description: Unique report identifier.
          example: report_a1b2c3d4e5f67890abcde
        startDate:
          type: string
          format: date-time
          description: Start of the reporting window.
          example: '2026-06-17T00:00:00Z'
        endDate:
          type: string
          format: date-time
          description: End of the reporting window.
          example: '2026-07-17T11:58:00Z'
        status:
          type: string
          description: Current processing status of the report.
          enum:
          - PENDING
          - PROCESSED
          - FAILED
          - EXPIRED
          example: PENDING
        downloadUrl:
          type: string
          description: Pre-signed URL to download the generated report file. Present only when status is PROCESSED.
          example: https://example.com/reports/report_a1b2c3d4e5f67890abcde.csv?expires=3600
        createdAt:
          type: string
          format: date-time
          description: Timestamp when the report was created.
          example: '2026-07-17T12:00:00Z'
        updatedAt:
          type: string
          format: date-time
          description: Timestamp when the report was updated.
          example: '2026-07-17T12:00:00Z'
    CreateReportRequest:
      type: object
      description: Request body for creating a dispute report
      properties:
        startDate:
          type: string
          format: date-time
          description: Start of the reporting window. Must be within the last 90 days.
          example: '2026-06-17T00:00:00Z'
        endDate:
          type: string
          format: date-time
          description: End of the reporting window.
          example: '2026-07-17T11:58:00Z'
        webhookUrl:
          type: string
          description: Optional URL to notify via webhook when the report status changes.
          example: https://merchant.example.com/webhooks/reports
      required:
      - endDate
      - startDate