PlanRadar videos API
The videos API from PlanRadar — 3 operation(s) for videos.
The videos API from PlanRadar — 3 operation(s) for videos.
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openapi: 3.2.0
info:
title: PlanRadar's API Documentation Approval Requests V2 Videos API
version: '2.0'
description: "Welcome to PlanRadar's API documentation, here you can find all the details about our APIs as well as test them online.<br />\n <h5>Rate Limits</h5>30 requests per minute per account, aggregated across all tokens.<br />\n If the threshold is exceeded, a 5-minute cooldown is applied to the account, aggregated across all tokens.<br />\n During the cooldown period, further requests may be rejected until the cooldown ends.<br />\n In rare cases, an endpoint may have a different rate limit than the default. When that happens, the differing limit will be explicitly stated in the API documentation for that endpoint.<br />\n <h5>Access Key</h5>In order to be able to access any API you have to create an access token.Therefore you have to follow these steps:-\n <ul>\n <li>Go to your profile page and click on Personal Access Tokens on the left side bar</li><li>Click on the 'Create Access Token' top right button in order to create a new access token.</li><li>Copy the created token and paste it into the field that pops up when you click on the 'Authorize' button </li><li>Note: you can copy the token only once.</li><li>Now you can easily access any API</li>\n </ul>\n <h5>V2 APIs</h5>We are currently working on upgrading all our APIs to v2, and we recommend that you use v2 APIs if it is available.\n <p>V2 APIs are faster, robust and more flexible than v1 APIs</p>"
servers:
- url: /
tags:
- name: videos
paths:
/api/v1/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/ticket_videos/list:
get:
summary: Retrieves all videos by ticket
tags:
- videos
security:
- apiKey: []
parameters:
- name: customer_id
in: path
required: true
schema:
type: string
- name: project_id
in: path
required: true
schema:
type: string
- name: ticket_uuid
in: path
required: true
schema:
type: string
responses:
'404':
description: blog not found
'406':
description: unsupported accept header
/api/v1/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/ticket_videos/{video_uuid}:
put:
summary: Update Video caption
tags:
- videos
security:
- apiKey: []
parameters:
- name: customer_id
in: path
required: true
schema:
type: string
- name: project_id
in: path
required: true
schema:
type: string
- name: ticket_uuid
in: path
required: true
schema:
type: string
- name: video_uuid
in: path
required: true
schema:
type: string
responses:
'404':
description: Ticket Not found
requestBody:
content:
application/json:
schema:
type: object
properties:
data:
type: object
properties:
attributes:
type: object
properties:
caption:
type: string
description: Caption cannot exceed 250 chars, validation error will be returned
delete:
summary: Delete an video from a ticket
tags:
- videos
security:
- apiKey: []
parameters:
- name: customer_id
in: path
required: true
schema:
type: string
- name: project_id
in: path
required: true
schema:
type: string
- name: ticket_uuid
in: path
required: true
schema:
type: string
- name: video_uuid
in: path
required: true
schema:
type: string
responses:
'404':
description: Ticket Not found
get:
summary: Get the details of one video
tags:
- videos
security:
- apiKey: []
parameters:
- name: customer_id
in: path
required: true
schema:
type: string
- name: project_id
in: path
required: true
schema:
type: string
- name: ticket_uuid
in: path
required: true
schema:
type: string
- name: video_uuid
in: path
required: true
schema:
type: string
responses:
'404':
description: Ticket Not found
/api/v1/{customer_id}/projects/{project_id}/tickets/{ticket_uuid}/ticket_videos:
post:
summary: Create video with base64 or file attachement)
tags:
- videos
description: "\n -Video duration should not exceed 30 sec.\n -If you will upload video as base64 attach the value to `base64` key and you must fill video-content-type key.\n -If you will upload video as binary attach the value to `video` key and you donot need to fill video-content-type key.\n -Caption cannot exceed 250 chars, validation error will be returned.<br/>\n When the video belongs to a form field attachment, validation errors may be returned (e.g. field does not exist, max attachments exceeded, ticket locked, or field permission denied).\n "
x-websocket-response:
channel: user_{customerId}_{authorId}
message_type: videos
payload:
type: object
description: Serialized video object (V2::VideoSerializer) sent after async processing completes
security:
- apiKey: []
parameters:
- name: customer_id
in: path
required: true
schema:
type: string
- name: project_id
in: path
required: true
schema:
type: string
- name: ticket_uuid
in: path
required: true
schema:
type: string
responses:
'404':
description: Ticket Not found
requestBody:
content:
application/json:
schema:
type: object
properties:
data:
type: object
properties:
attributes:
type: object
properties:
video:
type: string
base64:
type: string
video-content-type:
type: string
caption:
type: string
uuid:
type: string
components:
securitySchemes:
apiKey:
type: apiKey
name: X-PlanRadar-API-Key
in: header
externalDocs:
description: Find out more about our development portal
url: https://www.planradar.com/knowledge-base-overview/