Phone Com

Phone Com Menus API

We've all been on the consuming side of a phone menu before. You call a company and hear, 'Press '1' for Sales. Press '2' for Support. Press '0' for the operator.' With Phone.com you can create your own menus!

GitHub OpenAPI

Operations 5

POST /v4/accounts/{voip_id}/menus Create Menu #
GET /v4/accounts/{voip_id}/menus List Menus #
GET /v4/accounts/{voip_id}/menus/{id} Get Menu #
PUT /v4/accounts/{voip_id}/menus/{id} Replace Menu #
DELETE /v4/accounts/{voip_id}/menus/{id} Delete Menu #

Documentation

📖
Documentation
https://docs.phone.com/
📖
APIReference
https://apidocs.phone.com/reference
📖
GettingStarted
https://docs.phone.com/aboutdevenv/aboutdevenvhome.html

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/openapi/phone-com-menus-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-live-answer-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-route-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-extension-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-events-overview-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-account-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/phone-com/refs/heads/main/json-schema/phone-com-extension-contact-schema.json

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OpenAPI Specification

phone-com-menus-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Phoenix API by Phone.com Menus API
  description: API
  version: 4.6.11
servers:
- url: https://api.phone.com
  description: Main production server
tags:
- name: Menus
  description: We've all been on the consuming side of a phone menu before. You call a company and hear, 'Press '1' for Sales. Press '2' for Support. Press '0' for the operator.' With Phone.com you can create your own menus!
paths:
  /v4/accounts/{voip_id}/menus:
    post:
      summary: Create Menu
      description: Create an individual menu
      tags:
      - Menus
      parameters:
      - name: voip_id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      responses:
        '201':
          description: Created
          content:
            application/json:
              schema:
                type: object
                properties: {}
        '400':
          $ref: '#/components/responses/Bad-Request'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/Payment-Required'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/Not-Found'
        '409':
          $ref: '#/components/responses/Conflict'
        '422':
          $ref: '#/components/responses/Validation-Error'
        '429':
          $ref: '#/components/responses/Too-Many-Requests'
        '500':
          $ref: '#/components/responses/Internal-Server-Error'
      requestBody:
        description: Create an individual menu
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Menu'
      security:
      - bearerAuth: []
      operationId: postV4AccountsByVoipIdMenus
      x-operation-id-source: derived
    get:
      summary: List Menus
      description: Get a list of menus for an account
      tags:
      - Menus
      parameters:
      - name: voip_id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - in: query
        name: offset
        schema:
          type: integer
          minimum: 0
          default: 0
        required: false
        description: The number of items to skip before starting to collect the result set
      - in: query
        name: limit
        schema:
          type: integer
          minimum: 1
          maximum: 500
          default: 25
        required: false
        description: The number of items to return
      - in: query
        name: sort[id]
        description: Sort response
        required: false
        schema:
          type: string
          enum:
          - asc
          - desc
      - in: query
        name: include_subaccounts
        schema:
          type: integer
          minimum: 0
          default: 0
        required: false
        description: Send "1" if you want to add subaccounts data into output
      - in: query
        name: filters[name]
        schema:
          type: string
        required: false
        description: Name filter
      - in: query
        name: mode
        schema:
          type: string
          enum:
          - brief
          - full
          default: full
        required: false
        description: Defines mode of the data output (brief or full)
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/List-Response'
        '400':
          $ref: '#/components/responses/Bad-Request'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/Payment-Required'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/Not-Found'
        '409':
          $ref: '#/components/responses/Conflict'
        '422':
          $ref: '#/components/responses/Validation-Error'
        '429':
          $ref: '#/components/responses/Too-Many-Requests'
        '500':
          $ref: '#/components/responses/Internal-Server-Error'
      security:
      - bearerAuth: []
      operationId: getV4AccountsByVoipIdMenus
      x-operation-id-source: derived
  /v4/accounts/{voip_id}/menus/{id}:
    get:
      summary: Get Menu
      description: Show details of an individual menu
      tags:
      - Menus
      parameters:
      - name: voip_id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - name: id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - in: query
        name: mode
        schema:
          type: string
          enum:
          - brief
          - full
          default: full
        required: false
        description: Defines mode of the data output (brief or full)
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties: {}
        '400':
          $ref: '#/components/responses/Bad-Request'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/Payment-Required'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/Not-Found'
        '409':
          $ref: '#/components/responses/Conflict'
        '422':
          $ref: '#/components/responses/Validation-Error'
        '429':
          $ref: '#/components/responses/Too-Many-Requests'
        '500':
          $ref: '#/components/responses/Internal-Server-Error'
      security:
      - bearerAuth: []
      operationId: getV4AccountsByVoipIdMenusById
      x-operation-id-source: derived
    put:
      summary: Replace Menu
      description: Replace an individual menu
      tags:
      - Menus
      parameters:
      - name: voip_id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - name: id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties: {}
        '400':
          $ref: '#/components/responses/Bad-Request'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/Payment-Required'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/Not-Found'
        '409':
          $ref: '#/components/responses/Conflict'
        '422':
          $ref: '#/components/responses/Validation-Error'
        '429':
          $ref: '#/components/responses/Too-Many-Requests'
        '500':
          $ref: '#/components/responses/Internal-Server-Error'
      requestBody:
        description: Replace an individual menu
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Menu'
      security:
      - bearerAuth: []
      operationId: putV4AccountsByVoipIdMenusById
      x-operation-id-source: derived
    delete:
      summary: Delete Menu
      description: Delete an individual menu
      tags:
      - Menus
      parameters:
      - name: voip_id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - name: id
        in: path
        required: true
        schema:
          type: integer
          minimum: 1
      - in: query
        name: force
        schema:
          type: integer
          enum:
          - 0
          - 1
          default: 0
        required: false
        description: Allows to delete record without validating object's usage (force=1)
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties: {}
        '400':
          $ref: '#/components/responses/Bad-Request'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '402':
          $ref: '#/components/responses/Payment-Required'
        '403':
          $ref: '#/components/responses/Forbidden'
        '404':
          $ref: '#/components/responses/Not-Found'
        '409':
          $ref: '#/components/responses/Conflict'
        '422':
          $ref: '#/components/responses/Validation-Error'
        '429':
          $ref: '#/components/responses/Too-Many-Requests'
        '500':
          $ref: '#/components/responses/Internal-Server-Error'
      security:
      - bearerAuth: []
      operationId: deleteV4AccountsByVoipIdMenusById
      x-operation-id-source: derived
components:
  responses:
    Unauthorized:
      description: Unauthorized
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
                  '@code':
                    type: string
                  '@details':
                    type: string
              error:
                type: string
              error_description:
                type: string
    Not-Found:
      description: Not Found
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
    Forbidden:
      description: Forbidden
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
    Conflict:
      description: Conflict
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
                  '@messages':
                    type: array
                    items:
                      type: object
                      properties: {}
    Internal-Server-Error:
      description: Internal Server Error
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
                  '@code':
                    type: string
                  '@details':
                    type: string
              error:
                type: string
              error_description:
                type: string
    Validation-Error:
      description: Validation failed
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
                  fields:
                    type: object
    Too-Many-Requests:
      description: Too Many Requests
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
                  '@rateLimit':
                    type: object
                    properties:
                      RateLimit-Limit:
                        type: integer
                      RateLimit-Remaining:
                        type: integer
                      RateLimit-Reset:
                        type: integer
                      Retry-After:
                        type: integer
    Bad-Request:
      description: Bad Request
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
    Payment-Required:
      description: Payment Required
      content:
        application/json:
          schema:
            type: object
            properties:
              '@error':
                type: object
                properties:
                  '@message':
                    type: string
                  '@httpStatusCode':
                    type: integer
                  '@time':
                    type: string
  schemas:
    Menu:
      title: Menu
      type: object
      properties:
        name:
          type: string
          maxLength: 30
          description: Menu Name
        allow_extension_dial:
          type:
          - boolean
          - 'null'
          description: Determines whether a caller can enter an extension number to bypass the menu
        keypress_wait_time:
          type:
          - integer
          - 'null'
          minimum: 1
          maximum: 5
          description: Number of seconds to wait for the caller to choose a menu option. Must be between 1 and 5 seconds.
        greeting:
          description: Greeting that is played when a caller enters a menu.
        keypress_error:
          description: Message that is played when the caller makes a keypress error.
        timeout_handler:
          description: Route that will be entered when the caller fails to choose a menu option within the allotted time.
        options:
          type:
          - array
          - 'null'
          items:
            type: object
            properties:
              key:
                enum:
                - '0'
                - '1'
                - '2'
                - '3'
                - '4'
                - '5'
                - '6'
                - '7'
                - '8'
                - '9'
                - '#'
                - 0
                - 1
                - 2
                - 3
                - 4
                - 5
                - 6
                - 7
                - 8
                - 9
                description: Keypad key. Must equal a single digit or the pound sign ('#').
              route:
                description: Route which will be entered when the user presses the designated key
            required:
            - key
            - route
          description: Array of menu option objects.
      required:
      - name
    List-Response:
      type: object
      properties:
        filters:
          type: object
        sort:
          type: object
        total:
          type: integer
          default: 0
        limit:
          type: integer
          default: 25
        offset:
          type: integer
          default: 0
        items:
          type: array
          items:
            type: object
            properties: {}
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
x-provenance:
  method: searched
  source: https://apidocs.phone.com/reference
  harvested: '2026-10-14'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
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  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-devices-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-blocked-calls-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-contact-groups-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-contacts-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-conversations-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-fax-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-integrations-events-callbacks-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-integrations-events-listeners-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-integrations-events-listeners-listener-id-subscriptions-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-integrations-events-profiles-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-listeners-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-media-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-messages-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-oauth-access-tokens-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-routes-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-scheduled-requests-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id-sms-id.md
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  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-extensions-extension-id.md
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  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-media-id.md
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  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-messages-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-oauth-access-tokens-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-oauth-clients-id.md
  - https://apidocs.phone.com/reference/delete_v4-accounts-voip-id-oauth-clients-oauth-client-id-redirect-uris-id.md
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  - https://apidocs.phone.com/reference/delete_v4-oauth-access-token.md
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  - https://apidocs.phone.com/reference/get_v4-accounts-voip-id-api-statistics.md
  - https://apidocs.phone.com/reference/get_v4-accounts-voip-id-async-call-logs.md
  - https://apidocs.phone.com/reference/get_v4-accounts-voip-id-blocked-calls-id.md
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