Payflex Refunds API

openapi: 3.2.0
info:
  title: Payflex Merchant Authentication Refunds API
  description: 'REST API for integrating Payflex Buy Now Pay Later (BNPL) installment payments into e-commerce platforms. Supports order creation with hosted or embedded checkout flows, order status retrieval, full and partial refunds, merchant configuration retrieval, and OAuth2 client-credentials authentication. Merchants provide customer details, billing/shipping addresses, and order amounts; Payflex returns a redirect URL and order token to complete the payment flow. Payflex pays merchants the full purchase amount upfront (less a commission) and assumes all credit and fraud risk.

    '
  version: 1.0.0
  contact:
    name: Payflex Merchant Support
    email: merchants@payflex.co.za
    url: https://payflex.co.za/support/
  termsOfService: https://payflex.co.za/terms-conditions/
  license:
    name: Proprietary
    url: https://payflex.co.za/terms-conditions/
servers:
- url: https://api.payflex.co.za
  description: Production
- url: https://api.uat.payflex.co.za
  description: Sandbox (UAT)
security:
- bearerAuth: []
tags:
- name: Refunds
  description: Initiate full or partial refunds on completed orders
paths:
  /order/{orderId}/refund:
    post:
      tags:
      - Refunds
      summary: Initiate a refund on an order
      description: 'Submit a full or partial refund request for a completed (Approved) Payflex order. A unique requestId must be provided with each refund request. Partial refunds are supported by specifying an amount less than the original order total.

        '
      operationId: createRefund
      parameters:
      - name: orderId
        in: path
        required: true
        schema:
          type: string
        description: The Payflex-issued order identifier to refund
        example: ord_abc123xyz
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/RefundRequest'
            example:
              requestId: 'Order #12345-ab3cd4ef'
              amount: 99.99
              isPlugin: true
              merchantRefundReference: 'Order #12345-ab3cd4ef'
      responses:
        '200':
          description: Refund processed successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RefundResponse'
        '201':
          description: Refund created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RefundResponse'
        '400':
          description: Invalid refund request or business rule violation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/RefundErrorResponse'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '404':
          description: Order not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    RefundResponse:
      type: object
      properties:
        refundId:
          type: string
          description: Payflex-issued refund identifier
          example: ref_xyz456abc
        orderId:
          type: string
          description: The order that was refunded
          example: ord_abc123xyz
        amount:
          type: number
          format: float
          description: Amount refunded
          example: 99.99
        status:
          type: string
          description: Refund status
          example: Approved
    ErrorResponse:
      type: object
      properties:
        errorCode:
          type: string
          description: Machine-readable error code
          example: UNAUTHORIZED
        message:
          type: string
          description: Human-readable error description
          example: Access token is missing or invalid
    RefundRequest:
      type: object
      required:
      - requestId
      - amount
      properties:
        requestId:
          type: string
          description: 'Unique identifier for the refund request. Must be unique per refund attempt to prevent duplicates.

            '
          example: 'Order #12345-ab3cd4ef'
        amount:
          type: number
          format: float
          description: Refund amount. May be less than the original order total for partial refunds.
          example: 99.99
        isPlugin:
          type: boolean
          description: Indicates the refund was initiated from a plugin integration
          example: true
        merchantRefundReference:
          type: string
          description: Merchant's reference for this refund
          example: 'Order #12345-ab3cd4ef'
    RefundErrorResponse:
      type: object
      properties:
        errorCode:
          type: string
          description: Machine-readable error code (e.g., MRM007 for business rule violations)
          example: MRM007
        message:
          type: string
          description: Human-readable error description
          example: Refund amount exceeds the remaining refundable balance
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: 'OAuth2 Bearer token obtained from the /auth/merchant endpoint using the client_credentials grant. Tokens expire and should be refreshed automatically before expiry.

        '
externalDocs:
  description: Payflex Developer Documentation
  url: https://docs.payflex.co.za/