Application experience score monitoring providing aggregated performance ratings for SaaS and internal applications.
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openapi: 3.2.0
info:
title: Palo Alto Networks Autonomous DEM Application Scores API
description: REST API for the Autonomous Digital Experience Management (ADEM) platform providing programmatic access to application experience scores, agent endpoint scores, synthetic test results, application monitoring inventory, and network performance metrics.
version: '2.0'
contact:
name: Palo Alto Networks Developer Support
url: https://pan.dev/
license:
name: Proprietary
url: https://www.paloaltonetworks.com/legal
servers:
- url: https://api.sase.paloaltonetworks.com/adem/telemetry/v2
description: Autonomous DEM telemetry API server.
security:
- oauth2: []
tags:
- name: ApplicationScores
description: Application experience score monitoring providing aggregated performance ratings for SaaS and internal applications.
paths:
/mt/monitor/adem/v1/applications/scores:
get:
operationId: getApplicationScores
summary: Palo Alto Networks Get Application Experience Scores
description: Returns application experience scores representing the end-to-end quality of user interactions with monitored applications. Scores range from 0 to 100 with higher values indicating better experience. Results can be filtered by application, user, site, and time range.
tags:
- ApplicationScores
parameters:
- name: start_time
in: query
description: Start of the time range in ISO 8601 format.
schema:
type: string
format: date-time
example: '2024-04-20T16:09:54Z'
- name: end_time
in: query
description: End of the time range in ISO 8601 format.
schema:
type: string
format: date-time
example: '2025-04-09T17:12:13Z'
- name: time_range
in: query
description: Relative time range shorthand (e.g., last_1_hour, last_24_hours).
schema:
type: string
enum:
- last_1_hour
- last_4_hours
- last_24_hours
- last_7_days
- last_30_days
example: last_30_days
- name: app_id
in: query
description: Filter by monitored application identifier.
schema:
type: string
example: '241281'
- name: user_id
in: query
description: Filter by user email address or identifier.
schema:
type: string
example: '599085'
- name: site_name
in: query
description: Filter by site name.
schema:
type: string
example: Production Policy 68
- name: offset
in: query
schema:
type: integer
default: 0
example: 0
- name: limit
in: query
schema:
type: integer
default: 100
maximum: 1000
example: 100
responses:
'200':
description: Application scores returned successfully.
content:
application/json:
schema:
type: object
properties:
data:
type: array
items:
$ref: '#/components/schemas/ApplicationScore'
total:
type: integer
offset:
type: integer
limit:
type: integer
examples:
GetApplicationScores200Example:
summary: Default getApplicationScores 200 response
x-microcks-default: true
value:
data:
- timestamp: '2026-08-24T01:11:50Z'
app_id: '983491'
application: web-browsing
user_id: '171053'
site_name: Corporate Firewall 32
overall_score: 64
endpoint_score: 37
network_score: 4
application_score: 99
latency_ms: 16.24
packet_loss_pct: 96.61
jitter_ms: 59.22
sample_count: 162
total: 761
offset: 140
limit: 970
'400':
$ref: '#/components/responses/BadRequest'
'401':
$ref: '#/components/responses/Unauthorized'
'403':
$ref: '#/components/responses/Forbidden'
'500':
$ref: '#/components/responses/InternalServerError'
x-microcks-operation:
delay: 0
dispatcher: FALLBACK
components:
responses:
Unauthorized:
description: Missing or invalid OAuth2 access token.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
InternalServerError:
description: Internal server error.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
Forbidden:
description: Insufficient permissions for this operation.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
BadRequest:
description: Invalid request parameters or body.
content:
application/json:
schema:
$ref: '#/components/schemas/ErrorResponse'
schemas:
ApplicationScore:
type: object
properties:
timestamp:
type: string
format: date-time
description: Time bucket for the aggregated score.
example: '2026-08-24T01:11:50Z'
app_id:
type: string
description: Monitored application identifier.
example: '983491'
application:
type: string
description: Name of the monitored application.
example: web-browsing
user_id:
type: string
description: User identifier if filtering by user.
example: '171053'
site_name:
type: string
description: Site name if filtering by site.
example: Corporate Firewall 32
overall_score:
type: integer
minimum: 0
maximum: 100
description: Overall experience score from 0 to 100.
example: 64
endpoint_score:
type: integer
minimum: 0
maximum: 100
description: Endpoint health score.
example: 37
network_score:
type: integer
minimum: 0
maximum: 100
description: Network path score.
example: 4
application_score:
type: integer
minimum: 0
maximum: 100
description: Application responsiveness score.
example: 99
latency_ms:
type: number
description: Average round-trip latency in milliseconds.
example: 16.24
packet_loss_pct:
type: number
description: Packet loss percentage.
example: 96.61
jitter_ms:
type: number
description: Latency variation in milliseconds.
example: 59.22
sample_count:
type: integer
description: Number of measurement samples in this time bucket.
example: 162
ErrorResponse:
type: object
properties:
_errors:
type: array
items:
type: object
properties:
code:
type: string
example: example-code
message:
type: string
example: Firewall incident blocked blocked firewall configured firewall.
details:
type: object
example: {}
example:
- code: example-code
message: Security detected monitoring activity firewall violation activity.
details: {}
_request_id:
type: string
example: '921009'
securitySchemes:
oauth2:
type: oauth2
description: OAuth 2.0 client credentials flow for obtaining an access token. Requires a client ID and client secret from the Palo Alto Networks SASE identity provider.
flows:
clientCredentials:
tokenUrl: https://auth.apps.paloaltonetworks.com/oauth2/access_token
scopes: {}