Oracle Hospitality

Oracle Hospitality Customer Management API

Customer Management web service caters operations for Customer Management activities.

GitHub OpenAPI

Operations 6

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

POST /hotels/{hotelId}/trackItems Log a new Track It item · Creates track it items #
Ask an LLM
“How do I log a guest's luggage for storage or a parcel that arrived for them?”
“Can a new Track It item be linked to a reservation?”
Tell an agent
Create a Track It item at hotel {hotelId}.
Log new Track It item {trackItItemsInfo} for a guest at {hotelId}.
PUT /hotels/{hotelId}/trackItems Update a Track It item · Updates track it items #
Ask an LLM
“How do I update a stored bag or parcel record, like marking it delivered?”
“Can I change the location of a Track It item?”
Tell an agent
Update the Track It item details at hotel {hotelId}.
Change Track It item {trackItItemsInfo} at {hotelId}.
DELETE /hotels/{hotelId}/trackItems Delete a Track It item · Deletes track it items #
Ask an LLM
“Can I delete a Track It record that was entered by mistake?”
“What ID identifies the Track It item to remove?”
Tell an agent destructive · confirm first
Delete Track It item {trackItId} at hotel {hotelId}.
Remove the Track It record {trackItId}.
GET /hotels/{hotelId}/trackItems List Track It items for a property · Fetches track it items #
Ask an LLM
“Which guest luggage, parcels or valet cars are we currently holding?”
“Can I look up Track It items by ticket number or guest surname?”
Tell an agent
List Track It items at hotel {hotelId}.
Find the Track It item with ticket {ticketId} at {hotelId}.
POST /hotels/{hotelId}/trackItems/searches Search Track It items with posted criteria · Fetches track it items #
Ask an LLM
“Is there a POST search for Track It items when I have many filters?”
“Can I search held items by guest name in a request body?”
Tell an agent
Search Track It items at {hotelId} for guest surname {surname} via POST.
Run a Track It search in the request body for reservation {reservationId}.
GET /services/customerManagement/status Check the customer management service health · Operation to ping the customer management service #
Ask an LLM
“Is the customer management service up?”
“Can I ping the Track It customer management API?”
Tell an agent
Ping the customer management service.
Check customer management API health for hotel {hotelid}.

Documentation

📖
Documentation
https://docs.oracle.com/cd/F29336_01/doc.201/f27480/c_oracle_hospitality_distribution_apis.htm
📖
Documentation
https://docs.oracle.com/cd/F29336_01/doc.201/f27480/c_oracle_hospitality_nor1_integrated_upsell_apis.htm
📖
Documentation
https://docs.oracle.com/cd/F29336_01/doc.201/f27480/c_property_apis.htm

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/oracle-hospitality/refs/heads/main/openapi/oracle-hospitality-customer-management-api-openapi.yml

Work with this as data

Every API here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for apis

7 MCP tools reach this
  • find_apisBrowse and filter every API in the catalog.
  • get_api_artifactsOne API's artifacts, grouped by type.
  • get_openapiThe primary OpenAPI for this API.
  • find_similar_apisAPIs that look like this one.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This API 
curl "https://apis.io/api/v1/apis/oracle-hospitality:oracle-hospitality-customer-management-api"
All apis 
curl "https://apis.io/api/v1/apis?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

GitHub Google LinkedIn

A second provider on the same verified email joins the account you already have.

OpenAPI Specification

oracle-hospitality-customer-management-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: OPERA Cloud API for Service Customer Management API
  description: 'This API deals with the different aspect of the CustomerManagement.


    Compatible with OPERA Cloud release 26.2.0.0.


    This document and all content within is available under the Universal Permissive License v 1.0 (https://oss.oracle.com/licenses/upl). Copyright (c) 2020, 2026 Oracle and/or its affiliates.'
  version: 26.2.0.0
  termsOfService: https://www.oracle.com/legal/terms.html
  contact:
    email: hospitality_apis_ww_grp@oracle.com
  license:
    name: UPL
    url: https://opensource.org/licenses/upl
servers:
- url: /cms/v1
tags:


# --- truncated at 32 KB (73 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/oracle-hospitality/refs/heads/main/openapi/oracle-hospitality-customer-management-api-openapi.yml