OneTrust

OneTrust Request Queues API

APIs used to create, search, update, and manage privacy request queues.

Documentation GitHub OpenAPI

Business capability

Privacy & Data Protection Management BC-130.50

Operations 15

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

POST /api/datasubject/v2/requestqueues Create a data subject request (deprecated) · Create Request #

Ask an LLM

“Is there an older endpoint that creates a DSR without putting the web form template in the path?”

“What does the deprecated create-request call accept for the requester's name and email?”

Tell an agent

Use the deprecated create-request endpoint to file a request for {email} with template {templateId} in the body.

Submit a legacy DSR for {firstName} {lastName} with trace ID {requestTraceId}.

PUT /api/datasubject/v2/requestqueues/bulkdelete/{language} Bulk delete data subject requests · Delete Requests #

Ask an LLM

“Can I permanently delete many privacy requests at once by status or date range?”

“Does bulk deleting DSRs also remove their subtasks, attachments and results summaries?”

Tell an agent destructive · confirm first

Permanently delete requests {RequestIDs} in bulk, language {language}.

Bulk delete every request with status {Status} created in {CreatedDateRange}, using language {language}.

GET /api/datasubject/v2/requestqueues/delete-certificate/{requestRefId} Get the deletion certificate for a request · Get Deletion Certificate #

Ask an LLM

“Where can I get proof that a deleted data subject request was actually removed?”

“Does the deletion certificate show the retention policy and deletion mode?”

Tell an agent

Get the deletion certificate for deleted request {requestRefId}.

Show when and how request {requestRefId} was deleted.

GET /api/datasubject/v2/requestqueues/id/{requestQueueId}/requesthistory Get a request's audit history by internal ID · Get Request Audit History #

Ask an LLM

“Can I pull a DSR's change history using its numeric request queue ID instead of the reference ID?”

“Which field updates show up in the audit trail when I look a request up by internal ID?”

Tell an agent

Get the audit history for request queue ID {requestQueueId}.

Show page {page} of field changes for internal request ID {requestQueueId}.

POST /api/datasubject/v2/requestqueues/search/{language} Search data subject requests by keyword · Search Requests #

Ask an LLM

“Can I find a privacy request by the data subject's email address or last name?”

“What search terms can I use to locate a DSR, like a request ID or first name?”

Tell an agent

Search requests for {term} in language {language}.

Find DSRs matching {term} created on {createddate}, language {language}.

GET /api/datasubject/v2/requestqueues/status/{requestTraceId} Check creation status of an async request · Get Request Creation Logs #

Ask an LLM

“Did my asynchronously submitted request actually get created?”

“Can I look up the request ID assigned to a submission using its trace ID?”

Tell an agent

Check the creation status for trace ID {requestTraceId}.

Get the creation log and request ID for submission {requestTraceId}.

GET /api/datasubject/v2/requestqueues/{language} List data subject requests · Get List of Requests #

Ask an LLM

“Which privacy requests are currently open in OneTrust?”

“Can I filter the DSR list by status or by modified date?”

Tell an agent

List all requests in language {language}.

List requests with status {status} modified since {modifieddate}, language {language}.

PUT /api/datasubject/v2/requestqueues/{requestQueueRefId}/comments Add a comment to a request · Add Comment to Request #

Ask an LLM

“Can I leave an internal-only note on a data subject request?”

“Is it possible to attach files when commenting on a DSR?”

Tell an agent

Add the comment {comment} to request {requestQueueRefId}.

Post internal note {internalComment} on request {requestQueueRefId}.

PUT /api/datasubject/v2/requestqueues/{requestQueueRefId}/customfields/{language} Update a request's custom fields · Update Request Custom Fields #

Ask an LLM

“Can I change the custom form fields on an existing privacy request?”

“What happens to option keys when I update a DSR's custom fields?”

Tell an agent

Update the custom fields on request {requestQueueRefId} in language {language}.

Edit custom field values for request {requestQueueRefId}, mapping option keys to names: {mapOptionKeyToNameKey}, language {language}.

GET /api/datasubject/v2/requestqueues/{requestQueueRefId}/language/{language} Get a data subject request · Get Request #

Ask an LLM

“Who is the approver on a specific privacy request?”

“Can I see the full details of one DSR, including the data subject's name?”

Tell an agent

Get request {requestQueueRefId} in language {language}.

Show me the details and approver of DSR {requestQueueRefId}, language {language}.

PUT /api/datasubject/v2/requestqueues/{requestQueueRefId}/linkrequest Link or unlink related requests · Link Requests #

Ask an LLM

“Can I connect duplicate privacy requests from the same person to each other?”

“Is there a way to unlink a request I linked by mistake?”

Tell an agent

Link request {requestQueueRefId} to requests {LinkRequests}.

Unlink requests {UnlinkRequests} from request {requestQueueRefId}.

PUT /api/datasubject/v2/requestqueues/{requestQueueRefId}/movestages/{language} Move a request to another workflow stage · Update Request Stage #

Ask an LLM

“How do I move a DSR from verifying identity to in progress?”

“Can I record a resolution title when advancing a request to its final stage?”

Tell an agent

Move request {requestQueueRefId} to stage {nextStage}, language {language}.

Advance request {requestQueueRefId} to {nextStage} with resolution {resolutionTitle}, language {language}.

PUT /api/datasubject/v2/requestqueues/{requestQueueRefId}/pausedeadline Pause or resume a request's deadline · Pause Request Deadline #

Ask an LLM

“Can I stop the clock on a privacy request while I wait on the data subject?”

“What happens to the deadline when a paused request is resumed?”

Tell an agent

Pause the deadline on request {requestQueueRefId}.

Set deadline paused to {pauseDeadline} on request {requestQueueRefId} with comment {comment}.

GET /api/datasubject/v2/requestqueues/{requestQueueRefId}/requesthistory Get a request's audit history by reference ID · Get Request Audit History #

Ask an LLM

“What changed on a data subject request, and when, looking it up by its reference ID?”

“Can I see who edited a DSR's fields over time?”

Tell an agent

Get the audit history for request reference {requestQueueRefId}.

Show {size} history entries per page for request reference {requestQueueRefId}.

POST /api/datasubject/v2/requestqueues/{templateId} Create a data subject request from a web form · Create Request #

Ask an LLM

“How do I submit a new DSR against a specific web form template?”

“Do web form visibility rules carry over to a request created through the API?”

Tell an agent

Create a request for {email} using web form template {templateId}.

File a new {requestTypes} request for {firstName} {lastName} on template {templateId}.

OneTrust Request Queues API

Operations 15

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