Numbers Online MSP API

openapi: 3.2.0
info:
  title: Numbers Online Phone Intelligence MSP API
  description: Phone number parsing, validation, and inbound caller-intelligence as a supplementary signal.
  version: 1.0.0
  contact:
    name: Phone Numbers Online
    url: https://numbers.online
servers:
- url: https://numbers.online
  description: Production server
- url: http://localhost:3000
  description: Development server
tags:
- name: MSP
  description: 'Multi-tenant control plane: per-tenant sub-keys, usage rollups, and suppression lists for MSPs and PBX resellers'
paths:
  /api/v1/account/tenants:
    get:
      tags:
      - MSP
      summary: List tenants
      description: List the calling account's tenants, each with a trailing-30-day usage rollup and its sub-key count. For MSPs and PBX resellers managing many downstream customers under one prepaid balance. Only ACCOUNT-LEVEL keys (keys not themselves scoped to a tenant) may manage tenants — a tenant sub-key cannot.
      operationId: listTenants
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      responses:
        '200':
          description: Tenants with usage rollups.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenants:
                    type: array
                    items:
                      $ref: '#/components/schemas/TenantSummary'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: The calling key has no associated account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    post:
      tags:
      - MSP
      summary: Create a tenant
      description: Create a tenant (a downstream customer/site) under the calling account. Tenants exist so per-customer usage, billing rollups, rate limits, and suppression lists are attributed separately while all spend draws on the one account balance. Requires an account-level key.
      operationId: createTenant
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - name
              properties:
                name:
                  type: string
                  minLength: 1
                  maxLength: 120
                  description: Human-readable tenant name (e.g. the downstream customer or site).
                  example: Dental office
      responses:
        '201':
          description: Tenant created.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant:
                    $ref: '#/components/schemas/Tenant'
                  next:
                    type: string
                    description: Suggested next call.
                    example: POST /api/v1/account/tenants/{id}/keys to issue this tenant a sub-key.
        '400':
          description: Invalid request (missing/empty name, or longer than 120 chars).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '409':
          description: A tenant with this name already exists on the account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/account/tenants/{id}:
    get:
      tags:
      - MSP
      summary: Get tenant detail
      description: 'Return one tenant''s detail: trailing-30-day usage rollup, its sub-keys (display fields only — never raw keys or hashes), and its suppression-list count and labels. Requires an account-level key.'
      operationId: getTenant
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: Tenant detail with usage, keys, and suppression summary.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant:
                    $ref: '#/components/schemas/Tenant'
                  usage_30d:
                    $ref: '#/components/schemas/TenantUsage'
                  keys:
                    type: array
                    description: The tenant's sub-keys (display fields only).
                    items:
                      $ref: '#/components/schemas/TenantKey'
                  suppressions:
                    type: object
                    properties:
                      count:
                        type: integer
                      entries:
                        type: array
                        items:
                          $ref: '#/components/schemas/Suppression'
                        description: Labels + timestamps only — suppressed numbers are stored as hashes and are not recoverable.
        '400':
          description: Invalid tenant id (not a UUID).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    patch:
      tags:
      - MSP
      summary: Set tenant status
      description: Enable or disable a tenant. Disabling a tenant also disables all of its sub-keys, which then fail authentication; re-enabling restores them. Requires an account-level key.
      operationId: setTenantStatus
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - status
              properties:
                status:
                  type: string
                  enum:
                  - active
                  - disabled
                  description: New tenant status.
                  example: disabled
      responses:
        '200':
          description: Tenant status updated.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant:
                    type: object
                    properties:
                      id:
                        type: string
                        format: uuid
                      name:
                        type: string
                      status:
                        type: string
                        enum:
                        - active
                        - disabled
                  note:
                    type: string
                    description: What the status change did to the tenant's sub-keys.
        '400':
          description: Invalid tenant id or status (must be "active" or "disabled").
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/account/tenants/{id}/keys:
    post:
      tags:
      - MSP
      summary: Issue a tenant sub-key
      description: Mint an API key scoped to one tenant. The sub-key inherits the issuing account's tier (an account that has topped up issues metered sub-keys; a free-tier account issues free sub-keys) and bills against the account's single prepaid balance. Sub-keys can perform lookups only — they are PBX credentials, not account credentials, and cannot manage tenants or top up. The raw key is returned EXACTLY ONCE and is never recoverable. Requires an account-level key; the tenant must be active.
      operationId: issueTenantKey
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: object
              properties:
                name:
                  type: string
                  maxLength: 120
                  description: Optional key name; defaults to "<tenant name> key".
                  example: Front desk PBX
      responses:
        '201':
          description: Sub-key issued; raw key returned once.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant_id:
                    type: string
                    format: uuid
                  api_key:
                    type: string
                    description: The raw key — shown ONLY here, never again.
                    example: nol_8f3c2a1b9d4e6f7a8b9c0d1e2f3a4b5c6d7e8f9a
                  key_prefix:
                    type: string
                    description: Non-secret display prefix.
                    example: nol_8f3c2a1b
                  name:
                    type: string
                  tier:
                    type: string
                    enum:
                    - free
                    - standard
                    - enterprise
                  rate_limit:
                    type: integer
                    description: Requests per 60-second window.
                  allowed_use_cases:
                    type: array
                    items:
                      type: string
                    example:
                    - lookup
                  note:
                    type: string
                    description: Key-handling guidance.
        '400':
          description: Invalid tenant id (not a UUID).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '409':
          description: Tenant is disabled — re-enable it before issuing keys.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /api/v1/account/tenants/{id}/suppressions:
    get:
      tags:
      - MSP
      summary: List tenant suppressions
      description: 'List a tenant''s suppression entries: labels + timestamps and a count. Numbers are stored only as SHA-256 hashes (platform privacy rule) and are never returned — keep your own list and use `label` as your reference. A suppressed number gets no enrichment (no CNAM dip, no spam score) and no charge when looked up through this tenant''s sub-keys. Requires an account-level key.'
      operationId: listTenantSuppressions
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: Suppression labels and count (never the numbers).
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant_id:
                    type: string
                    format: uuid
                  count:
                    type: integer
                  entries:
                    type: array
                    items:
                      $ref: '#/components/schemas/Suppression'
                  note:
                    type: string
                    example: Suppressed numbers are stored as SHA-256 hashes; only your labels are listed.
        '400':
          description: Invalid tenant id (not a UUID).
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    post:
      tags:
      - MSP
      summary: Add a suppression
      description: Add a number to the tenant's suppression list. The number is canonicalized through libphonenumber before its hash is stored, so it matches what the lookup path checks. A suppressed number returns no enrichment and is not billed for this tenant. Requires an account-level key.
      operationId: addTenantSuppression
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - number
              properties:
                number:
                  type: string
                  description: Number to suppress (E.164 recommended).
                  example: '+14155552671'
                label:
                  type: string
                  maxLength: 120
                  description: Optional reference label (the only field returned when listing — the number itself is hashed).
                  example: front desk
      responses:
        '201':
          description: Suppression added.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant_id:
                    type: string
                    format: uuid
                  suppressed:
                    type: boolean
                    example: true
                  label:
                    type:
                    - string
                    - 'null'
        '400':
          description: Invalid tenant id, or "number" is not a valid E.164 number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
    delete:
      tags:
      - MSP
      summary: Remove a suppression
      description: Remove a number from the tenant's suppression list. Submit the same number; it is canonicalized the same way before its hash is matched. Requires an account-level key.
      operationId: removeTenantSuppression
      security:
      - ApiKeyAuth: []
      - BearerAuth: []
      parameters:
      - name: id
        in: path
        required: true
        description: Tenant id (UUID).
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - number
              properties:
                number:
                  type: string
                  description: Number to un-suppress (E.164 recommended).
                  example: '+14155552671'
      responses:
        '200':
          description: Suppression removed.
          content:
            application/json:
              schema:
                type: object
                properties:
                  tenant_id:
                    type: string
                    format: uuid
                  suppressed:
                    type: boolean
                    example: false
        '400':
          description: Invalid tenant id, or "number" is not a valid E.164 number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Authentication required
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: The calling key is a tenant sub-key and may not manage tenants.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Tenant not found on this account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Suppression:
      type: object
      description: A suppression-list entry. The suppressed number is stored only as a SHA-256 hash and is never returned — only its label and timestamp.
      properties:
        label:
          type:
          - string
          - 'null'
          description: Your reference label for the entry.
          example: front desk
        created_at:
          type: string
          format: date-time
    TenantUsage:
      type: object
      description: A tenant's aggregated usage over the trailing 30 days.
      properties:
        requests:
          type: integer
          description: Total billed units in the window.
          example: 420
        billed_micros:
          type: integer
          description: Total billed amount over the window, in microdollars.
          example: 1680000
        fresh_cnam_dips:
          type: integer
          description: Lookups that performed a fresh wholesale CNAM dip ($0.004 each).
        cached_or_enriched:
          type: integer
          description: Lookups served without a fresh dip ($0.002 each).
    TenantKey:
      type: object
      description: A tenant sub-key (display fields only — never the raw key or its hash).
      properties:
        id:
          type: string
          format: uuid
        key_prefix:
          type: string
          example: nol_8f3c2a1b
        name:
          type: string
        tier:
          type: string
          enum:
          - free
          - standard
          - enterprise
        rate_limit:
          type: integer
          description: Requests per 60-second window.
        requests_total:
          type: integer
          description: Lifetime request count for this sub-key.
        disabled:
          type: boolean
    Tenant:
      type: object
      description: A tenant (downstream customer/site) under an MSP account.
      properties:
        id:
          type: string
          format: uuid
        name:
          type: string
          example: Dental office
        status:
          type: string
          enum:
          - active
          - disabled
          example: active
        created_at:
          type: string
          format: date-time
    Error:
      type: object
      properties:
        success:
          type: boolean
          example: false
          description: Legacy field emitted ONLY by the pre-v1 parse family (/api/parse, /api/parse/bulk, /api/countries). /v1 routes return only `error` — do not depend on `success` there.
        error:
          type: string
          description: Human-readable error message (prose — switch on `code`, not on this string).
        code:
          type: string
          enum:
          - missing_key
          - invalid_key
          - use_case_forbidden
          - rate_limited_key
          - rate_limited_pool
          - rate_limited_ip
          - signature_invalid
          - insufficient_balance
          - account_suspended
          - paid_verification_required
          - receipt_invalid
          description: 'Stable machine-readable error code (added 2026-06-12, additive — older errors may omit it). See the "Error codes" section in the API description for the full table. A valid key on the wrong use case returns 403 use_case_forbidden (not 401): re-authing will not fix a permissions problem.'
        retry_after_seconds:
          type: integer
          description: 'Present on 429s: seconds until the window resets (mirrors the Retry-After header).'
      required:
      - error
    TenantSummary:
      type: object
      description: A tenant plus its sub-key count and trailing-30-day usage (list view).
      properties:
        id:
          type: string
          format: uuid
        name:
          type: string
          example: Dental office
        status:
          type: string
          enum:
          - active
          - disabled
          example: active
        created_at:
          type: string
          format: date-time
        keys:
          type: integer
          description: Number of sub-keys issued to this tenant.
          example: 2
        usage_30d:
          $ref: '#/components/schemas/TenantUsage'
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-API-Key
      description: API key for authentication
    BearerAuth:
      type: http
      scheme: bearer
      description: Bearer token authentication
    CidQueryKeyAuth:
      type: apiKey
      in: query
      name: key
      description: API key in the `?key=` query param. Accepted by the header-less PBX endpoint GET /api/v1/cid/{number} and by the webhook adapters POST /api/v1/integrations/retell/inbound, POST /api/v1/integrations/vapi/tool, and POST /api/v1/sbc/redirect, whose upstream platforms set only a static webhook URL and cannot send an Authorization/X-API-Key header. The key can leak into access logs — use a dedicated, rotated key, and prefer header auth wherever the client supports it.