Ninja Van Order API API

openapi: 3.2.0
info:
  title: Ninja Van API (ninjaAPI) OAuth Order API
  description: 'ninjaAPI is Ninja Van''s REST API for integrating last-mile logistics across Southeast Asia (Singapore, Malaysia, Indonesia, Philippines, Vietnam, Thailand). Merchants create and cancel delivery orders, generate waybills (AWB), estimate tariffs, look up Ninja Point (PUDO) locations, and pull tracking events; Ninja Van pushes order status changes back to merchants via webhooks. Every request is country-scoped - the country code is the first path segment (for example /SG/, /MY/, /ID/) - and authenticated with an OAuth2 client-credentials bearer token. Production access is granted per merchant after an integration audit; the sandbox only supports the Singapore (sg) country code.

    Paths, methods, and versions in this document are grounded in Ninja Van''s published OpenAPI specification (v4.1.0). Request/response schemas are modeled from the documentation and are simplified; verify exact field lists against the live API reference before production use.'
  version: 4.1.0
  contact:
    name: Ninja Van Developer Support
    url: https://api-docs.ninjavan.co/
servers:
- url: https://api.ninjavan.co/{countryCode}
  description: Production (countryCode is one of sg, my, id, ph, vn, th)
  variables:
    countryCode:
      default: sg
      enum:
      - sg
      - my
      - id
      - ph
      - vn
      - th
- url: https://api-sandbox.ninjavan.co/{countryCode}
  description: Sandbox (only the sg country code is supported)
  variables:
    countryCode:
      default: sg
      enum:
      - sg
security:
- bearerAuth: []
tags:
- name: Order API
  description: Create and cancel delivery orders and generate waybills.
paths:
  /4.2/orders:
    post:
      operationId: createOrderV42
      tags:
      - Order API
      summary: Create delivery order (v4.2)
      description: Creates a delivery order. Version 4.2 of the create-order endpoint. The request describes the service, the pickup (from) and delivery (to) parties, and the parcel job (dimensions, delivery instructions, cash on delivery, delivery timeframe).
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/OrderInput'
      responses:
        '200':
          description: The created order, including the assigned tracking number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
  /4.1/orders:
    post:
      operationId: createOrderV41
      tags:
      - Order API
      summary: Create delivery order (v4.1)
      description: Creates a delivery order using version 4.1 of the create-order endpoint. Retained alongside 4.2 for existing integrations.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/OrderInput'
      responses:
        '200':
          description: The created order, including the assigned tracking number.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Order'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
  /2.2/orders/{trackingNo}:
    delete:
      operationId: cancelOrder
      tags:
      - Order API
      summary: Cancel order
      description: Cancels an order that has not yet been picked up, by its tracking number.
      parameters:
      - name: trackingNo
        in: path
        required: true
        description: The tracking number of the order to cancel.
        schema:
          type: string
      responses:
        '200':
          description: Cancellation result.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CancelResponse'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /2.0/reports/waybill:
    get:
      operationId: generateWaybill
      tags:
      - Order API
      summary: Generate waybill
      description: Generates a waybill (air waybill / shipping label) PDF for one or more tracking numbers. Access to this endpoint must be granted by Ninja Van before use.
      parameters:
      - name: tid
        in: query
        required: true
        description: One or more tracking numbers to include on the waybill.
        schema:
          type: string
      - name: hide_shipper_details
        in: query
        required: false
        description: Whether to hide the shipper's details on the waybill.
        schema:
          type: boolean
      - name: orientation
        in: query
        required: false
        description: Waybill orientation.
        schema:
          type: string
          enum:
          - portrait
          - landscape
      responses:
        '200':
          description: A waybill document.
          content:
            application/pdf:
              schema:
                type: string
                format: binary
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
  /2.0/reports/international-waybills:
    get:
      operationId: generateInternationalWaybill
      tags:
      - Order API
      summary: Generate international waybill
      description: Generates an international waybill document for cross-border parcels.
      parameters:
      - name: tid
        in: query
        required: true
        description: One or more tracking numbers to include on the waybill.
        schema:
          type: string
      responses:
        '200':
          description: An international waybill document.
          content:
            application/pdf:
              schema:
                type: string
                format: binary
        '401':
          $ref: '#/components/responses/Unauthorized'
        '403':
          $ref: '#/components/responses/Forbidden'
components:
  responses:
    Unauthorized:
      description: Missing or invalid access token.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    BadRequest:
      description: The request was malformed or failed validation.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Forbidden:
      description: The caller lacks permission - wrong environment/country code, integration audit not passed, waybill access not granted, or a frozen account.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    ParcelJob:
      type: object
      description: Details of the parcel and how it should be handled.
      properties:
        is_pickup_required:
          type: boolean
        pickup_service_type:
          type: string
        pickup_date:
          type: string
          format: date
        delivery_start_date:
          type: string
          format: date
        delivery_timeslot:
          type: object
          additionalProperties: true
        dimensions:
          type: object
          properties:
            weight:
              type: number
            length:
              type: number
            width:
              type: number
            height:
              type: number
        cash_on_delivery:
          type: number
        allow_weekend_delivery:
          type: boolean
    CancelResponse:
      type: object
      properties:
        tracking_number:
          type: string
        status:
          type: string
    Order:
      allOf:
      - $ref: '#/components/schemas/OrderInput'
      - type: object
        properties:
          tracking_number:
            type: string
          status:
            type: string
          created_at:
            type: string
            format: date-time
    Error:
      type: object
      properties:
        error:
          type: object
          properties:
            title:
              type: string
            message:
              type: string
            details:
              type: object
              additionalProperties: true
    OrderInput:
      type: object
      required:
      - service_type
      - from
      - to
      - parcel_job
      properties:
        service_type:
          type: string
          description: For example Parcel.
        service_level:
          type: string
          description: For example Standard.
        requested_tracking_number:
          type: string
        reference:
          type: object
          properties:
            merchant_order_number:
              type: string
        from:
          $ref: '#/components/schemas/Contact'
        to:
          $ref: '#/components/schemas/Contact'
        parcel_job:
          $ref: '#/components/schemas/ParcelJob'
        marketplace:
          type: object
          additionalProperties: true
    Contact:
      type: object
      description: A pickup or delivery party.
      properties:
        name:
          type: string
        phone_number:
          type: string
        email:
          type: string
        address:
          type: object
          properties:
            address1:
              type: string
            address2:
              type: string
            area:
              type: string
            city:
              type: string
            state:
              type: string
            address_type:
              type: string
            country:
              type: string
            postcode:
              type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: 'OAuth2 client-credentials access token obtained from POST /{countryCode}/2.0/oauth/access_token, passed as `Authorization: Bearer ACCESS_TOKEN`.'