NinjaOne

NinjaOne Knowledge Base Articles API

Knowledge Base Articles

GitHub OpenAPI

Operations 19

POST /v2/attachments/temp/upload Upload temporary attachments #
POST /v2/knowledgebase/articles/archive Archive knowledge base articles #
POST /v2/knowledgebase/folders/archive Archive knowledge base folders #
POST /v2/knowledgebase/articles Create knowledge base articles #
PATCH /v2/knowledgebase/articles Update knowledge base articles #
POST /v2/knowledgebase/articles/delete Delete knowledge base articles #
POST /v2/knowledgebase/folders/delete Delete knowledge base folders #
GET /v2/knowledgebase/article/{articleId}/download Download knowledge base article #
GET /v2/knowledgebase/organization/articles Lists organization knowledge base articles #
GET /v2/knowledgebase/global/articles Lists global knowledge base articles #
GET /v2/knowledgebase/article/{articleId}/signed-urls Get knowledge base article signed urls #
GET /v2/knowledgebase/folder/{folderId} Returns knowledge base folder #
GET /v2/knowledgebase/folder Returns knowledge base folder #
PATCH /v2/knowledgebase/folders/move Move knowledge base items #
POST /v2/knowledgebase/articles/restore Restore archive knowledge base articles #
POST /v2/knowledgebase/folders/restore Restore archived knowledge base folders #
POST /v2/knowledgebase/articles/upload Upload knowledge base articles #
GET /v2/related-items/{relatedItemId}/attachment/download Download related item attachment #
GET /v2/related-items/with-entity/{entityType}/{entityId}/attachments/signed-urls Get related item attachments signed urls #

Documentation

📖
Authentication
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/authentication/ninjaone-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/openapi/ninjaone-knowledge-base-articles-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/scopes/ninjaone-scopes.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/errors/ninjaone-problem-types.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/conventions/ninjaone-conventions.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/data-model/ninjaone-data-model.yml
🔗
Conformance
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/conformance/ninjaone-conformance.yml
🔗
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/agentic-access/ninjaone-agentic-access.yml
🔗
Webhooks
https://raw.githubusercontent.com/api-evangelist/ninjaone/refs/heads/main/asyncapi/ninjaone-webhooks.yml

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OpenAPI Specification

ninjaone-knowledge-base-articles-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: NinjaOne Public API 2.0 Asset Tags Knowledge Base Articles API
  description: NinjaOne Public API documentation.
  contact:
    email: api@ninjarmm.com
  version: 2.0.9-draft
servers:
- url: https://app.ninjarmm.com/v2
  description: Base URL declared by the provider in apis.yml (roadmap#122).
security:
- oauth2:
  - monitoring
  - management
  - control
- sessionKey:
  - monitoring
  - management
  - control
tags:
- name: Knowledge Base Articles
  description: Knowledge Base Articles
paths:
  /v2/attachments/temp/upload:
    post:
      tags:
      - Knowledge Base Articles
      summary: Upload temporary attachments
      description: Upload temporary attachment
      operationId: uploadTempAttachments
      parameters:
      - name: entityType
        in: query
        schema:
          type: string
          enum:
          - TICKET
          - NODE
          - DOCUMENT
          - RELATED_ITEM
          - CHECKLIST
          - AUTOMATION
          - LOCATION
          - ORGANIZATION
          - TRIGGER
          - TECHNICIAN
          - FILE_TRANSFER_AUTOMATION
          - END_USER
          - EMAIL_TEMPLATE
      requestBody:
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                files:
                  type: array
                  items:
                    $ref: '#/components/schemas/FormDataBodyPart'
      responses:
        '200':
          description: Returns a list of uploaded attachments metadata
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/AttachmentMetadataPublicApiDTO'
  /v2/knowledgebase/articles/archive:
    post:
      tags:
      - Knowledge Base Articles
      summary: Archive knowledge base articles
      description: Archive knowledge base articles
      operationId: archiveKnowledgeBaseArticles
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/folders/archive:
    post:
      tags:
      - Knowledge Base Articles
      summary: Archive knowledge base folders
      description: Archive knowledge base folders
      operationId: archiveKnowledgeBaseFolders
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/articles:
    post:
      tags:
      - Knowledge Base Articles
      summary: Create knowledge base articles
      description: Create knowledge base articles
      operationId: createKnowledgeBaseArticles
      requestBody:
        content:
          application/json:
            schema:
              type: array
              items:
                $ref: '#/components/schemas/KnowledgeBaseArticleBulkCreatePublicApiRequest'
      responses:
        '200':
          description: Returns a list of created knowledge base articles
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiDTO'
    patch:
      tags:
      - Knowledge Base Articles
      summary: Update knowledge base articles
      description: Update knowledge base articles
      operationId: updateKnowledgeBaseArticles
      requestBody:
        content:
          application/json:
            schema:
              type: array
              items:
                $ref: '#/components/schemas/KnowledgeBaseArticleBulkUpdatePublicApiRequest'
      responses:
        '200':
          description: Returns a list of updated knowledge base articles
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiDTO'
  /v2/knowledgebase/articles/delete:
    post:
      tags:
      - Knowledge Base Articles
      summary: Delete knowledge base articles
      description: Delete knowledge base articles
      operationId: deleteKnowledgeBaseArticles
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/folders/delete:
    post:
      tags:
      - Knowledge Base Articles
      summary: Delete knowledge base folders
      description: Delete knowledge base folders
      operationId: deleteKnowledgeBaseFolders
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/article/{articleId}/download:
    get:
      tags:
      - Knowledge Base Articles
      summary: Download knowledge base article
      description: Download knowledge base article
      operationId: downloadKnowledgeBaseArticle
      parameters:
      - name: articleId
        in: path
        required: true
        schema:
          type: integer
          format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/organization/articles:
    get:
      tags:
      - Knowledge Base Articles
      summary: Lists organization knowledge base articles
      description: Lists organization knowledge base articles
      operationId: getClientKnowledgeBaseArticles
      parameters:
      - name: organizationIds
        in: query
        schema:
          type: string
      - name: articleName
        in: query
        schema:
          type: string
      - name: includeArchived
        in: query
        schema:
          type: boolean
      responses:
        '200':
          description: Returns a list of organization knowledge base articles
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiDTO'
  /v2/knowledgebase/global/articles:
    get:
      tags:
      - Knowledge Base Articles
      summary: Lists global knowledge base articles
      description: Lists global knowledge base articles
      operationId: getGlobalKnowledgeBaseArticles
      parameters:
      - name: articleName
        in: query
        schema:
          type: string
      - name: includeArchived
        in: query
        schema:
          type: boolean
      responses:
        '200':
          description: Returns a list of global knowledge base articles
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiDTO'
  /v2/knowledgebase/article/{articleId}/signed-urls:
    get:
      tags:
      - Knowledge Base Articles
      summary: Get knowledge base article signed urls
      description: Get knowledge base article signed urls
      operationId: getKnowledgeBaseArticleSignedUrls
      parameters:
      - name: articleId
        in: path
        required: true
        schema:
          type: integer
          format: int32
      responses:
        '200':
          description: Returns a map of content ids and their corresponding signed urls
          content:
            application/json:
              schema:
                type: string
  /v2/knowledgebase/folder/{folderId}:
    get:
      tags:
      - Knowledge Base Articles
      summary: Returns knowledge base folder
      description: Returns knowledge base folder and its content
      operationId: getKnowledgeBaseFolderContent
      parameters:
      - name: folderId
        in: path
        required: true
        schema:
          type: integer
          format: int32
      - name: includeArchived
        in: query
        schema:
          type: boolean
      responses:
        '200':
          description: Returns knowledge base folder and its content
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/KnowledgeBaseFolderPublicApiDTO'
  /v2/knowledgebase/folder:
    get:
      tags:
      - Knowledge Base Articles
      summary: Returns knowledge base folder
      description: Returns knowledge base folder and its content
      operationId: getKnowledgeBaseFolderPathContent
      parameters:
      - name: folderPath
        in: query
        schema:
          type: string
      - name: folderId
        in: query
        schema:
          type: integer
          format: int32
      - name: organizationId
        in: query
        schema:
          type: integer
          format: int32
      responses:
        '200':
          description: Returns knowledge base folder and its content
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/KnowledgeBaseFolderPublicApiDTO'
  /v2/knowledgebase/folders/move:
    patch:
      tags:
      - Knowledge Base Articles
      summary: Move knowledge base items
      description: Move knowledge base folders and documents to another knowledge base folder
      operationId: move
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/MovePublicApiRequest'
      responses:
        '204':
          description: No content
  /v2/knowledgebase/articles/restore:
    post:
      tags:
      - Knowledge Base Articles
      summary: Restore archive knowledge base articles
      description: Restore archived knowledge base articles
      operationId: restoreKnowledgeBaseArticles
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/folders/restore:
    post:
      tags:
      - Knowledge Base Articles
      summary: Restore archived knowledge base folders
      description: Restore archived knowledge base folders
      operationId: restoreKnowledgeBaseFolders
      requestBody:
        content:
          application/json:
            schema:
              uniqueItems: true
              type: array
              items:
                type: integer
                format: int32
      responses:
        '204':
          description: No Content
  /v2/knowledgebase/articles/upload:
    post:
      tags:
      - Knowledge Base Articles
      summary: Upload knowledge base articles
      description: Upload knowledge base articles
      operationId: uploadKnowledgeBaseArticles
      requestBody:
        content:
          multipart/form-data:
            schema:
              type: object
              properties:
                organizationId:
                  type: integer
                  format: int32
                folderId:
                  type: integer
                  format: int32
                folderPath:
                  type: string
                files:
                  type: array
                  items:
                    $ref: '#/components/schemas/FormDataBodyPart'
      responses:
        '200':
          description: Returns a list of created knowledge base articles
          content:
            application/json:
              schema:
                type: array
                items:
                  $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiDTO'
  /v2/related-items/{relatedItemId}/attachment/download:
    get:
      tags:
      - Knowledge Base Articles
      summary: Download related item attachment
      description: Download related item attachment
      operationId: downloadRelatedItemAttachment
      parameters:
      - name: relatedItemId
        in: path
        required: true
        schema:
          type: integer
          format: int32
      responses:
        '204':
          description: No Content
  /v2/related-items/with-entity/{entityType}/{entityId}/attachments/signed-urls:
    get:
      tags:
      - Knowledge Base Articles
      summary: Get related item attachments signed urls
      description: Get related item attachments signed urls for an entity
      operationId: getRelatedItemAttachmentsSignedUrls
      parameters:
      - name: entityType
        in: path
        required: true
        schema:
          type: string
          enum:
          - ORGANIZATION
          - DOCUMENT
          - LOCATION
          - NODE
          - CHECKLIST
          - KB_DOCUMENT
          - END_USER
      - name: entityId
        in: path
        required: true
        schema:
          type: integer
          format: int32
      responses:
        '200':
          description: Returns a map of content ids and their corresponding signed urls
          content:
            application/json:
              schema:
                type: string
components:
  schemas:
    AttachmentMetadataPublicApiDTO:
      type: object
      properties:
        name:
          type: string
          description: name
        mimeType:
          type: string
          description: Mime type
        size:
          type: string
          description: Size in bytes
        extension:
          type: string
          description: File extension
        contentId:
          type: string
          description: Content identifier
    FormDataBodyPart:
      type: object
      properties:
        contentDisposition:
          $ref: '#/components/schemas/ContentDisposition'
        entity:
          type: object
        headers:
          type: object
          additionalProperties:
            type: array
            items:
              type: string
        mediaType:
          type: object
          properties:
            type:
              type: string
            subtype:
              type: string
            parameters:
              type: object
              additionalProperties:
                type: string
            wildcardType:
              type: boolean
            wildcardSubtype:
              type: boolean
        messageBodyWorkers:
          $ref: '#/components/schemas/MessageBodyWorkers'
        parent:
          $ref: '#/components/schemas/MultiPart'
        providers:
          type: object
        simple:
          type: boolean
        name:
          type: string
        value:
          type: string
        formDataContentDisposition:
          $ref: '#/components/schemas/FormDataContentDisposition'
        parameterizedHeaders:
          type: object
          additionalProperties:
            type: array
            items:
              $ref: '#/components/schemas/ParameterizedHeader'
    MovePublicApiRequest:
      type: object
      properties:
        folderIds:
          type: array
          description: Folders to move
          items:
            type: integer
            description: Folders to move
            format: int32
        documentIds:
          type: array
          description: Documents to move
          items:
            type: integer
            description: Documents to move
            format: int32
        destinationFolderId:
          type: integer
          description: Destination folder
          format: int32
        destinationOrganizationId:
          type: integer
          description: Destination client. Use when the root folder of the client does not exist.
          format: int32
    BodyPart:
      type: object
      properties:
        contentDisposition:
          $ref: '#/components/schemas/ContentDisposition'
        entity:
          type: object
        headers:
          type: object
          additionalProperties:
            type: array
            items:
              type: string
        mediaType:
          type: object
          properties:
            type:
              type: string
            subtype:
              type: string
            parameters:
              type: object
              additionalProperties:
                type: string
            wildcardType:
              type: boolean
            wildcardSubtype:
              type: boolean
        messageBodyWorkers:
          $ref: '#/components/schemas/MessageBodyWorkers'
        parent:
          $ref: '#/components/schemas/MultiPart'
        providers:
          type: object
        parameterizedHeaders:
          type: object
          additionalProperties:
            type: array
            items:
              $ref: '#/components/schemas/ParameterizedHeader'
    KnowledgeBaseArticleBulkCreatePublicApiRequest:
      type: object
      properties:
        name:
          type: string
          description: Article name
        organizationId:
          type: integer
          description: Organization Identifier
          format: int32
        destinationFolderId:
          type: integer
          description: Destination folder identifier
          format: int32
        destinationFolderPath:
          type: string
          description: Folder path, each folder name separated by '|'
          example: Folder 1|Folder 2|Folder 3|Folder 4
        content:
          $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiContent'
    AttachmentMetadata:
      type: object
      properties:
        name:
          type: string
        mimeType:
          type: string
        size:
          type: string
        extension:
          type: string
        contentId:
          type: string
        inline:
          type: boolean
      description: Attachment metadata
    KnowledgeBaseFolderPublicApiDTO:
      type: object
      properties:
        id:
          type: integer
          description: Identifier
          format: int32
        organizationId:
          type: integer
          description: Organization identifier
          format: int32
        parentFolderId:
          type: integer
          description: Parent folder identifier
          format: int32
        name:
          type: string
          description: Article name
        isArchived:
          type: boolean
          description: Indicates if the article is archived
        createTime:
          type: number
          description: Folder created time
          format: double
        updateTime:
          type: number
          description: Folder last updated time
          format: double
        archivedTime:
          type: number
          description: Folder archived time
          format: double
        content:
          type: array
          description: Folder content
          items:
            $ref: '#/components/schemas/KnowledgeBaseFolderItemPublicApiDTO'
    KnowledgeBaseArticlePublicApiContent:
      type: object
      properties:
        html:
          type: string
          description: Article content html
        text:
          type: string
          description: Article content text
      description: Article content
    KnowledgeBaseAttachmentPublicApiDTO:
      type: object
      properties:
        id:
          type: integer
          description: Identifier
          format: int32
        uploadStatus:
          type: string
          description: Upload status
          enum:
          - PROCESSING
          - SUCCESS
          - FAILURE
          - SUSPICIOUS
        metadata:
          $ref: '#/components/schemas/AttachmentMetadata'
      description: Lists the files associated with the article
    FormDataContentDisposition:
      type: object
      properties:
        type:
          type: string
        parameters:
          type: object
          additionalProperties:
            type: string
        fileName:
          type: string
        creationDate:
          type: string
          format: date-time
        modificationDate:
          type: string
          format: date-time
        readDate:
          type: string
          format: date-time
        size:
          type: integer
          format: int64
        name:
          type: string
    ParameterizedHeader:
      type: object
      properties:
        value:
          type: string
        parameters:
          type: object
          additionalProperties:
            type: string
    KnowledgeBaseArticlePublicApiDTO:
      type: object
      properties:
        id:
          type: integer
          description: Identifier
          format: int32
        organizationId:
          type: integer
          description: Organization identifier
          format: int32
        parentFolderId:
          type: integer
          description: Parent folder identifier
          format: int32
        name:
          type: string
          description: Article name
        isNinjaArticle:
          type: boolean
          description: Indicates if the article was created in ninja
        isArchived:
          type: boolean
          description: Indicates if the article is archived
        attachments:
          type: array
          description: Lists the files associated with the article
          items:
            $ref: '#/components/schemas/KnowledgeBaseAttachmentPublicApiDTO'
        content:
          $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiContent'
        createTime:
          type: number
          description: Article created time
          format: double
        updateTime:
          type: number
          description: Article last updated time
          format: double
        archivedTime:
          type: number
          description: Article archived time
          format: double
        path:
          type: string
          description: Article path
    KnowledgeBaseArticleBulkUpdatePublicApiRequest:
      type: object
      properties:
        id:
          type: integer
          description: Article identifier
          format: int32
        name:
          type: string
          description: Article name
        content:
          $ref: '#/components/schemas/KnowledgeBaseArticlePublicApiContent'
    ContentDisposition:
      type: object
      properties:
        type:
          type: string
        parameters:
          type: object
          additionalProperties:
            type: string
        fileName:
          type: string
        creationDate:
          type: string
          format: date-time
        modificationDate:
          type: string
          format: date-time
        readDate:
          type: string
          format: date-time
        size:
          type: integer
          format: int64
    KnowledgeBaseFolderItemPublicApiDTO:
      type: object
      properties:
        archived:
          type: boolean
        folder:
          type: boolean
        id:
          type: integer
          description: Identifier
          format: int32
        organizationId:
          type: integer
          description: Organization identifier
          format: int32
        parentFolderId:
          type: integer
          description: Parent folder identifier
          format: int32
        isFolder:
          type: boolean
          description: Indicates if this item is a folder
        isArchived:
          type: boolean
          description: Indicates if this item is archived
        name:
          type: string
          description: Article name (In the case of uploaded articles this will be the file name)
        fileSize:
          type: string
          description: Article file size (Only for uploaded knowledge base articles)
        fileExtension:
          type: string
          description: Article file extension (For native kb articles the extension will be 'ninja')
        fileUploadStatus:
          type: string
          description: Article file upload status (Only for uploaded knowledge base articles)
          enum:
          - PROCESSING
          - SUCCESS
          - FAILURE
          - SUSPICIOUS
        createTime:
          type: number
          description: Item created time
          format: double
        updateTime:
          type: number
          description: Item last updated time
          format: double
      description: Folder content
    MessageBodyWorkers:
      type: object
    MultiPart:
      type: object
      properties:
        contentDisposition:
          $ref: '#/components/schemas/ContentDisposition'
        entity:
          type: object
        headers:
          type: object
          additionalProperties:
            type: array
            items:
              type: string
        mediaType:
          type: object
          properties:
            type:
              type: string
            subtype:
              type: string
            parameters:
              type: object
              additionalProperties:
                type: string
            wildcardType:
              type: boolean
            wildcardSubtype:
              type: boolean
        messageBodyWorkers:
          $ref: '#/components/schemas/MessageBodyWorkers'
        parent:
          $ref: '#/components/schemas/MultiPart'
        providers:
          type: object
        bodyParts:
          type: array
          items:
            $ref: '#/components/schemas/BodyPart'
        parameterizedHeaders:
          type: object
          additionalProperties:
            type: array
            items:
              $ref: '#/components/schemas/ParameterizedHeader'
  securitySchemes:
    oauth2:
      type: http
      scheme: bearer
      bearerFormat: bearer
    sessionKey:
      type: apiKey
      name: sessionKey
      in: cookie