NICE

NICE User Management API

The User Management API from NICE — 14 operation(s) for user management.

GitHub OpenAPI

Operations 16

POST /user-management/v1/teams API : POST /user-management/v1/teams #
PUT /user-management/v1/teams API : PUT /user-management/v1/teams #
POST /user-management/v1/teams/search API : POST /user-management/v1/teams/search #
GET /user-management/v1/teams/{teamid} API : GET /user-management/v1/teams/{teamId} #
GET /user-management/v1/users API : GET /user-management/v1/users #
POST /user-management/v1/users/invite API : POST /user-management/v1/users/invite #
GET /user-management/v1/users/{userid} API : GET /user-management/v1/users/{userId} #
POST /user-management/v2/teams API : POST /user-management/v2/teams #
PUT /user-management/v2/teams API : PUT /user-management/v2/teams #
GET /user-management/v2/teams/{teamid} API : GET /user-management/v1/teams/{teamId}, GET… #
POST /user-management/v2/{v2id}/search API : POST /user-management/v2/teams/search #
PUT /user-management/v3/teams Replacement : PUT /user-management/v3/teams #
POST /user-management/v3/teams/search API : POST /user-management/v3/teams/search #
GET /user-management/v3/teams/{teamid} Replacement : GET /user-management/v3/teams/{teamId} #
GET /user-management/v3/users/{userid} Replacement : GET /user-management/v3/users/{userId} #
POST /user-management/v4/teams/search Replacement : POST /user-management/v4/teams/search #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/nice/openapi/nice-user-management-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-get-well-known-openid-configuration-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-get-status-requestid-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-post-channels-request-schema.json
📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-post-contacts-response-schema.json
📊
JSONSchema
https://artifacts.apis.io/nice/json-schema/nice-post-segments-response-schema.json

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OpenAPI Specification

nice-user-management-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: NICE User Management API
  version: '2026-10-14'
  description: 'GENERATED FROM DOCUMENTATION by API Evangelist on 2026-10-14: 27 operation(s) read from 8 public documentation page(s) (each operation names its page in x-source). This is not the provider''s published contract; NICE has published no machine-readable contract that the pipeline could find. Engine: local.'
  x-evidence-tiers:
    code-example: 4
    documentation: 23
    pages-with-code: 4
    pages-read: 8
  x-generated-from: documentation
  x-provenance: generated
  x-authored-by: API Evangelist
  x-generated: '2026-10-14'
  x-generator: generate-contract-from-docs.py
  x-engine: local
  x-sources:
  - https://developer.niceincontact.com/API/MediaPlaybackAPI
  - https://developer.niceincontact.com/API/VoiceBiometricHubAPI
  - https://developer.niceincontact.com/Documentation/GettingStarted
  - https://developer.niceincontact.com/Documentation/CorrelationIdGettingStarted
  - https://developer.niceincontact.com/WhatsNew
  - https://developer.niceincontact.com/Documentation/UsingEvents
  - https://developer.niceincontact.com/Documentation/BYOCMiddleware
  - https://developer.niceincontact.com/Documentation/AgentSessionEvents
servers:
- url: https://api-do72.dev.nice-incontact.com
tags:
- name: User Management
paths:
  /user-management/v1/teams:
    post:
      operationId: post_user_management_v1_teams
      tags:
      - User Management
      summary: 'API : POST /user-management/v1/teams'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
    put:
      operationId: put_user_management_v1_teams
      tags:
      - User Management
      summary: 'API : PUT /user-management/v1/teams'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v1/teams/search:
    post:
      operationId: post_user_management_v1_teams_search
      tags:
      - User Management
      summary: 'API : POST /user-management/v1/teams/search'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v1/teams/{teamid}:
    get:
      operationId: get_user_management_v1_teams_teamid
      tags:
      - User Management
      summary: 'API : GET /user-management/v1/teams/{teamId}'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: teamid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v1/users:
    get:
      operationId: get_user_management_v1_users
      tags:
      - User Management
      summary: 'API : GET /user-management/v1/users'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v1/users/invite:
    post:
      operationId: post_user_management_v1_users_invite
      tags:
      - User Management
      summary: 'API : POST /user-management/v1/users/invite'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v1/users/{userid}:
    get:
      operationId: get_user_management_v1_users_userid
      tags:
      - User Management
      summary: 'API : GET /user-management/v1/users/{userId}'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: userid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v2/teams:
    post:
      operationId: post_user_management_v2_teams
      tags:
      - User Management
      summary: 'API : POST /user-management/v2/teams'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
    put:
      operationId: put_user_management_v2_teams
      tags:
      - User Management
      summary: 'API : PUT /user-management/v2/teams'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v2/teams/{teamid}:
    get:
      operationId: get_user_management_v2_teams_teamid
      tags:
      - User Management
      summary: 'API : GET /user-management/v1/teams/{teamId}, GET…'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: teamid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v2/{v2id}/search:
    post:
      operationId: post_user_management_v2_v2id_search
      tags:
      - User Management
      summary: 'API : POST /user-management/v2/teams/search'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: v2id
        in: path
        required: true
        schema:
          type: string
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
        collapsed_from: 2 example path(s) differing only at v2Id
  /user-management/v3/teams:
    put:
      operationId: put_user_management_v3_teams
      tags:
      - User Management
      summary: 'Replacement : PUT /user-management/v3/teams'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v3/teams/search:
    post:
      operationId: post_user_management_v3_teams_search
      tags:
      - User Management
      summary: 'API : POST /user-management/v3/teams/search'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v3/teams/{teamid}:
    get:
      operationId: get_user_management_v3_teams_teamid
      tags:
      - User Management
      summary: 'Replacement : GET /user-management/v3/teams/{teamId}'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: teamid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v3/users/{userid}:
    get:
      operationId: get_user_management_v3_users_userid
      tags:
      - User Management
      summary: 'Replacement : GET /user-management/v3/users/{userId}'
      x-source: https://developer.niceincontact.com/WhatsNew
      parameters:
      - name: userid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Success (status as documented)
      x-evidence:
        kind: documentation
  /user-management/v4/teams/search:
    post:
      operationId: post_user_management_v4_teams_search
      tags:
      - User Management
      summary: 'Replacement : POST /user-management/v4/teams/search'
      x-source: https://developer.niceincontact.com/WhatsNew
      responses:
        '201':
          description: Success (status as documented)
      x-evidence:
        kind: documentation